Enterprise Car Hire in Palm Springs

Hola Car Rentals is the only premium partner of the top car hire brands operating in Palm Springs, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Palm Springs.

No. With Hola Car Rentals, all costs and charges for your booking in Palm Springs are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Palm Springs charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Palm Springs International Airport (PSP), the Enterprise counter is located at 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262. The Rental Car Facility is directly across from baggage claim, so after collecting your luggage you walk over to the facility and proceed to the Enterprise counter on the first floor to receive your hire agreement and vehicle keys.

There is no shuttle required for the airport location. The on-site counter gives arriving passengers direct access without leaving the terminal area. Plan for approximately 20 to 45 minutes from landing to driving away, depending on baggage wait times and counter queues.

If your booking is for the off-airport Enterprise branch in Palm Springs, that location is at 4041 Airport Center Dr, near Ramon Road and Gene Autry Trail, and is a short drive from the airport terminal.

Enterprise operates two locations in Palm Springs. The airport facility at 3400 E Tahquitz Canyon Way (Palm Springs International Airport, PSP) serves arriving flights, and specific counter hours were not confirmed in available data, so verify directly with Enterprise or check your booking confirmation before travel.

The downtown Enterprise branch in Palm Springs at 4041 Airport Center Dr operates on the following schedule:

• Monday through Friday: 08:00 to 17:30
• Saturday: 09:00 to approximately 12:00 to 14:00
• Sunday: Closed

After-hours vehicle returns are available at the downtown Palm Springs location. If you plan to return your Enterprise hire outside of business hours, confirm the key-drop procedure at pick-up. Arriving outside counter hours may mean your vehicle cannot be inspected until the next business day, so keep photos of the car's condition and fuel level at drop-off.

Most highways around Palm Springs are toll-free. However, if you drive beyond the immediate area, you may encounter toll roads in Southern California, including Express Lanes on I-10 (which connects Palm Springs to Los Angeles) and toll roads in Orange County such as SR-73, SR-241, SR-261, and SR-133. All of these are fully cashless and use California's FasTrak electronic system.

Your Enterprise hire in Palm Springs will include an electronic toll device or plate-based billing system. At the counter you have two options:

• Unlimited toll package: approximately US$11 to US$25 per hire day, covering all toll usage during the hire period
• Pay per use: actual toll amounts plus daily or administrative processing fees billed to your card, sometimes weeks after the hire ends

You may also opt out and pay tolls directly through the toll agency's website, or use your own compatible FasTrak pass. If you bring your own pass, inform the Enterprise counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all Hola Car Rentals bookings, including Enterprise hires in Palm Springs, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire period.

While most roads directly around Palm Springs are free, if you drive toward Los Angeles on I-10 Express Lanes or use Orange County toll roads, those charges qualify for the cashback. To claim:

• Email [email protected] within 30 days of returning your Enterprise vehicle in Palm Springs
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Enterprise counter, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after returning the car.

When collecting your Enterprise hire in Palm Springs, bring the following physical documents. Digital copies are not accepted at the counter.

• Original, unexpired driver's licence in the main driver's name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
• A major credit card physically printed with the main driver's name, for the security deposit authorisation hold. Debit and prepaid cards are not accepted for the hold
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

At the Enterprise counter in Palm Springs, all named drivers must be present at pick-up with their own valid licence. If an additional driver's licence is not in a Latin-alphabet language, they will also need an IDP. Review your booking confirmation for any location-specific requirements before arriving at the counter.

Yes, a major credit card in the main driver's name with the driver's name physically printed on the card is required at the Enterprise counter in Palm Springs. Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit authorisation hold.

At pick-up, Enterprise will place a temporary authorisation hold on your card. For standard vehicles in the United States, this is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.

Tips to avoid issues at the Palm Springs Enterprise counter:

• Ensure your card is enabled for in-person transactions and has sufficient available credit beyond the hold amount
• Set a travel notice with your bank if you are visiting from abroad
• Bring a backup credit card in your own name in case your primary card is declined

Yes, Enterprise in Palm Springs applies a young-driver surcharge for renters aged 21 to 24. The standard Enterprise fee for underage drivers in the United States is US$15 per day plus applicable taxes, paid at the counter.

Drivers under 21 are generally not permitted to hire. Drivers aged 21 to 24 can hire but face additional restrictions:

• Many vehicle classes are restricted to renters aged 25 and over, including full-size, SUV, premium, luxury, convertible, and minivan categories
• The surcharge is charged daily for the full hire period
• A major credit card in the renter's name is still required for the deposit

If you are 25 or older, no underage surcharge applies at the Palm Springs Enterprise location. California does not have a state law requiring hires to drivers under 21 (unlike New York or Michigan), so the Enterprise minimum age policy governs. Confirm your eligibility and vehicle class availability when booking to avoid surprises at the Palm Springs counter.

Yes, you can add an additional driver to your Enterprise hire in Palm Springs, but the process must be completed at the counter during pick-up. The additional driver must be physically present and bring their own valid driver's licence.

Whether the fee applies depends on your rate:

• If your booking confirmation states additional driver is included or free of charge, no fee is due at the Enterprise counter in Palm Springs
• If not included, Enterprise charges US$15 per day plus taxes for each additional driver

Requirements for any additional driver at the Palm Springs Enterprise location:

• Must be present at pick-up with a valid, unexpired driver's licence
• Must meet the minimum age requirement (21 to 24 with a surcharge, 25 and over without)
• If their licence uses a non-Latin alphabet, an IDP is also required
• Must sign the hire agreement

If you need to add a driver after leaving the Palm Springs counter, you must visit an Enterprise branch in person to update the agreement. Anyone driving who is not listed on the contract may void your cover.

Most Hola Car Rentals bookings, including Enterprise hires in Palm Springs, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Palm Springs area or on longer drives toward Los Angeles or other parts of Southern California.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Enterprise hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms applicable to your reservation.

Enterprise hires in Palm Springs follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Palm Springs:

• At pick-up, confirm the fuel gauge reads full and that the starting level is recorded on your Enterprise hire agreement. Take a photo of the dashboard
• Refuel within approximately 10 miles of the return location before dropping off the car. There are fuel stations near both the Palm Springs Airport facility and the downtown Enterprise location on Airport Center Dr
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the Palm Springs downtown location, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the Enterprise vehicle in Palm Springs below the recorded fuel level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Yes, Palm Springs has a few road features worth knowing before you drive your Enterprise hire in the area.

The most notable is Palm Canyon Drive between Alejo Road and Ramon Road, which operates as a one-way modified arterial. This is the only stretch of its kind in Palm Springs, so pay close attention to directional signage, especially in areas with tourist traffic.

Additional things to be aware of:

• Palm Canyon Drive north of Tram Way to I-10 is under Caltrans jurisdiction and functions as the city's main expressway. Direct residential access is restricted in some sections, which can make shortcuts harder than expected
• Several key intersections including Palm Canyon Drive at Vista Chino, Sunrise Way at Vista Chino, and Farrell Drive at Vista Chino are undergoing phased construction and lane reconfigurations planned for 2026. Temporary lane merges and altered geometries may appear unfamiliar
• South Palm Canyon Drive is being reconfigured to reduce vehicle speeds and accommodate buses, bikes, and pedestrians, which changes the feel of the road compared to a standard arterial

When picking up your Enterprise hire in Palm Springs, ask the counter agent about any active construction zones on your planned routes.

Yes, one-way hires are possible with Enterprise, but a drop-off fee may apply when you return the vehicle to a different location from where you picked it up in Palm Springs.

How the fee works:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• It is not included in any rate plan and cannot be prepaid through Hola Car Rentals
• The fee will appear under the To Pay at Destination section during the booking process if it applies to your route
• Returning to a different Palm Springs Enterprise location within the same city may not trigger a fee, but confirm during booking

Cross-border one-way hires, such as returning an Enterprise vehicle picked up in Palm Springs to a location in another country, are generally restricted or require prior approval. Driving across state lines within the United States is typically permitted under your hire agreement, but always verify the territory rules on your contract.

If the Enterprise counter in Palm Springs charges a drop-off fee that was not shown on your booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

The insurance and protection options included in your Enterprise hire in Palm Springs depend on the rate plan selected when booking through Hola Car Rentals. Review your booking confirmation carefully before arriving at the Palm Springs counter.

Common coverages and what they protect:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise hire vehicle itself. A deductible may apply unless your confirmation states zero excess
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles. In California, state-minimum liability is not automatically guaranteed by all hire companies, so confirm whether this is included or needs to be added

What is not covered by standard CDW/LDW at the Palm Springs Enterprise counter:

• Damage to tyres, wheels, undercarriage, or the roof (unless a specific add-on is purchased)
• Incidents involving unauthorised drivers not listed on the agreement
• Use of the vehicle off-road or in restricted areas

If you are unsure what your rate includes, check the details section of your Hola Car Rentals confirmation before picking up your Enterprise hire in Palm Springs.