Hertz Car Rental
in Naples

Hola Car Rentals is the only premium partner of the top car rental brands operating in Naples, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Naples.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Naples are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Naples charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter nearest to Naples Municipal Airport (APF) is located at 550 Terminal Dr., Naples, FL 34104, directly on-site at the APF facility. No shuttle or consolidated rental center is required; you can proceed straight to the counter after baggage claim.

Hertz also operates additional Naples-area locations, including:

• 377 Citation Point, Naples, FL 34104 (open Monday through Sunday, 08:00 to 17:00)
• 300 Freedom Wy., Naples, FL 34104
• 850 Seagate Drive, Naples (open Monday through Friday 08:00 to 17:00, Saturday 09:00 to 12:00, closed Sunday)
• 1785 5th Ave S, Naples (open Monday through Friday 07:30 to 18:00, Saturday 09:00 to 12:00)

The 550 Terminal Dr. airport location operates daily from 07:30 to 18:00. If your flight arrives outside those hours, plan accordingly, as no after-hours pickup details are listed for Hertz in Naples. Confirm your exact pickup address on your booking confirmation before arriving.

To collect your Hertz rental car in Naples, you must bring all of the following physical documents to the counter:

• A valid, original driver's license (not a digital copy)
• A major credit card printed with the main driver's name for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

Hertz in Naples, like all rental partners, follows the desk requirements of the rental company and local law. Debit cards and prepaid cards are not accepted for the security hold. Bring a backup credit card in case your primary card is declined.

Yes, virtually all toll roads in Florida, including those accessible from Naples, are cashless. There are almost no cash toll booths remaining in the state.

Your Hertz rental car in Naples will include an electronic toll device or a plate-based billing system. At the counter, you have two options:

• Purchase an unlimited toll package, which costs approximately US$13.99 per day or US$69.95 per week with Hertz
• Decline the package and pay per use, in which case Hertz will charge the actual toll amount plus an administrative fee of approximately US$9.99 per day on any day a toll is incurred

If you decline the toll program but still drive through a cashless gantry, the toll is captured via Toll-by-Plate (a photo of the license plate), billed to Hertz as the registered owner, and then passed on to you with added fees.

You may also purchase your own Florida visitor toll pass. If you do, inform the Hertz counter agent in Naples so they can deactivate the vehicle's default device and prevent duplicate charges.

Note that toll charges can appear on your credit card days or even weeks after your rental ends, as toll agencies process invoices in batches.

Yes, all bookings made through Hola Car Rentals, including Hertz rentals in Naples, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Florida's toll roads are almost entirely cashless, so if you drive any toll expressway in or around Naples, you will incur toll charges that are eligible for this benefit.

To claim your cashback after returning your Hertz vehicle in Naples:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Hertz rental agreement signed at pickup, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and receive reimbursement afterward.

When you pick up your Hertz rental car in Naples, the counter will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until your bank releases it after the rental ends.

For Hertz in the United States, including Naples, the typical hold is approximately US$300 to US$400 for a standard vehicle. The exact amount can vary based on:

• The vehicle class you are renting (premium or specialty vehicles may carry a higher hold)
• The specific Naples location and season
• Your bank's policies

The hold must be placed on a physical, major credit card printed with the main driver's name. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit. Once you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.

Bring a backup credit card in your name in case your primary card is declined at the Hertz counter in Naples.

Yes, drivers aged 21 to 24 can rent from Hertz in Naples, but a young-renter surcharge applies and certain vehicle classes are restricted.

In Florida, the standard minimum age with Hertz is 25 for no surcharge. Drivers aged 21 to 24 are permitted but will pay an additional daily fee at the counter. Hertz charges approximately US$13.50 per rental day for young renters, up to a maximum of US$189.

Vehicle class restrictions also apply for under-25 renters. Categories such as full-size, SUV, premium, luxury, convertible, minivan, and van are typically unavailable. Eligible classes are generally limited to economy, compact, and intermediate vehicles.

To rent from Hertz in Naples as an under-25 driver:

• Select an eligible vehicle class during booking
• Bring a valid driver's license and a major credit card in your name
• Be prepared to pay the young-renter surcharge at the Naples counter

Drivers under 21 cannot rent from Hertz in Naples. If you are unsure about eligibility for your specific booking, contact Hola Car Rentals customer service before arriving at the counter.

Yes, you can add an additional driver to your Hertz rental in Naples, but the extra driver must be physically present at the counter at pickup with their own valid driver's license.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. Check your booking confirmation for the line that reads Additional driver free of charge. If it is not listed, Hertz charges approximately US$13.50 per rental day for an additional driver, up to a maximum of US$189, paid at the Naples counter.

Requirements for adding a driver at the Hertz counter in Naples:

• The additional driver must be present at pickup and sign the rental agreement
• They must show a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• They must meet the minimum age requirement; under-25 drivers may incur a separate young-renter surcharge
• Their name must appear on the rental contract before they drive

Only drivers listed on the Hertz rental agreement in Naples are covered by protections such as CDW/LDW and liability coverage. If someone drives who is not on the contract, coverage may be void.

The insurance coverage included in your Hertz rental in Naples depends on the rate plan you selected when booking through Hola Car Rentals.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Hertz rental in Naples. In Florida, state-minimum liability is not automatically guaranteed on all rentals, so Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

CDW/LDW and LIS/ALI/SLI are separate protections. Common exclusions for both include:

• Drivers not listed on the Hertz rental agreement
• Prohibited use such as off-road driving, DUI, or racing
• Incidents not reported promptly to Hertz
• Tires, undercarriage, and roof damage (unless specifically included)

Review your booking confirmation to confirm exactly which coverages are included before picking up your Hertz car in Naples.

Yes, most bookings made through Hola Car Rentals, including Hertz rentals in Naples, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to customers who are residents or citizens of the United States or Canada.

If you are an international visitor renting a Hertz car in Naples and you experience a medical emergency, a legal issue following an accident, or a flight cancellation, the travel assistance coverage may help. Core benefits typically include:

• Medical coverage for up to 5 passengers (non-pre-existing conditions)
• Legal assistance in case of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not replace CDW/LDW for damage to the Hertz vehicle or LIS/ALI/SLI for third-party liability. It is a separate travel assistance benefit.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your Naples rental.

Hertz rentals in Naples follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, verify the fuel level with the Hertz agent and confirm it is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Naples counter.

When returning your Hertz car in Naples:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as evidence

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee.

If the car was not full at pickup, ask the Hertz agent in Naples to record the exact starting level on the rental agreement. You only need to return it at that same level, not necessarily full.

Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, one-way rentals are possible with Hertz in Naples, but a drop-off fee may apply depending on your return location, and not all routes are permitted.

The drop-off fee is route-specific and varies based on the distance between Naples and your return city, the vehicle class, and the season. Common patterns include:

• Returning to another city in Florida, such as Miami or Orlando, typically incurs a one-way fee
• Returning to a different Hertz location within the same metro area may have no fee
• Cross-country or remote drop-offs often carry higher fees or may not be available

When booking through Hola Car Rentals, the drop-off fee for your Hertz Naples rental will appear on the rate details page under the To pay at destination section before you confirm. Review this carefully before completing your reservation.

If you need to change your drop-off location after booking, contact Hola Car Rentals support, as changes may reprice the rental and recalculate the fee. Mid-rental route changes must also be approved by the Hertz partner location directly.

Hertz counter hours in Naples vary by location. Confirm your specific pickup address on your booking confirmation and plan your arrival accordingly.

Known operating hours for Hertz locations in Naples are:

• 550 Terminal Dr. (Naples Municipal Airport, APF): Monday through Sunday, 07:30 to 18:00
• 850 Seagate Drive: Monday through Friday 08:00 to 17:00, Saturday 09:00 to 12:00, closed Sunday
• 377 Citation Point: Monday through Sunday 08:00 to 17:00
• 1785 5th Ave S: Monday through Friday 07:30 to 18:00, Saturday 09:00 to 12:00, closed Sunday

If your flight is delayed, Hertz in Naples will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours. If your delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible.

No after-hours pickup or key-drop details are confirmed for Hertz Naples locations, so arriving outside the listed hours may mean your vehicle is unavailable. Plan your travel schedule around the counter hours at your chosen Naples location.

An International Driving Permit (IDP) is not always mandatory to rent from Hertz in Naples, but it is strongly recommended in certain situations.

In the United States, visitors can generally drive with a valid foreign license. However, an IDP is required if your driver's license uses a non-Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, Hertz in Naples will require the IDP as a translation alongside your original license.

If your license is in a Latin-alphabet language other than English, an IDP is recommended but not strictly mandatory. It can help avoid any confusion at the Hertz counter in Naples.

Key rules to remember:

• The IDP is a translation only and is invalid without your original license
• Obtain your IDP in your home country before traveling; it cannot be issued to non-US license holders in the United States
• All documents presented at the Hertz counter in Naples must be physical originals, not digital copies
• Your passport or government-issued photo ID is also required at pickup

Check your booking confirmation for any specific document requirements noted for your Hertz Naples reservation.