Hertz Car Rental
in Dulles

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dulles, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Dulles.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Dulles International Airport (IAD) is located at 23540 Autopilot Dr, Dulles, VA 20166, which is off the main terminal building and requires a shuttle ride to reach.

To get there from the terminal, follow these steps:

• Exit the Terminal Baggage Claim Level down the ramp to Door 2 or Door 4
• Proceed to Curb 2C or Curb 2D to board the Hertz shuttle (shared with Dollar and Thrifty)
• The shuttle will take you directly to the Hertz rental lot and counter on Autopilot Drive

The Hertz counter at Dulles operates 24 hours a day, every day, so you can pick up your car regardless of when your flight arrives. When returning your vehicle, drop it off at the same Autopilot Drive lot and take the free Hertz shuttle back to the terminal from Curb 2C or 2D.

To collect your Hertz rental at Dulles, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name (physical card, not digital)
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for foreign visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended as a translation aid. The IDP must be carried alongside your original license and is not valid on its own.

All documents presented at the Hertz counter in Dulles must be physical originals. Digital or mobile versions are not accepted.

Toll roads are common around Dulles Airport, and nearly all are fully cashless with no physical toll booths. Your Hertz rental vehicle comes equipped with an electronic toll device, so you will not need to stop at a booth.

Key toll roads you are likely to encounter near Dulles include:

• Dulles Toll Road and Dulles Greenway (VA-267): the main access road to and from Dulles Airport, with one-way tolls typically ranging from US$4.25 to US$8.00 depending on whether you use E-ZPass or are billed by plate
• 495 Express Lanes (Capital Beltway, Virginia side): dynamic pricing that can range from US$4 to US$20 per segment during peak hours

At the Hertz counter in Dulles, you can choose between two toll billing options:

• Unlimited toll package: a flat daily rate of approximately US$11 to US$25 per day, covering all tolls regardless of how many roads you use
• Pay-per-use: Hertz bills the actual toll amount plus an administrative processing fee of approximately US$4.95 to US$5.35 per usage day

If you drive through a cashless toll without enrolling in a program, Hertz will automatically enroll you in pay-per-use plate billing and charge the applicable fees. Toll charges may appear on your card days or even weeks after the rental ends.

Yes, you can get cashback on tolls paid during your Hertz rental at Dulles through the Hola Car Rentals Tolls Cashback benefit, which is included with every booking.

Given that the Dulles area has several cashless toll roads, including the Dulles Toll Road, the Dulles Greenway, and the 495 Express Lanes, toll costs can add up quickly. Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value.

To claim your cashback after returning your Hertz vehicle at Dulles:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Hertz rental agreement signed at Dulles, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When picking up your Hertz rental at Dulles, a temporary authorization hold will be placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and Hertz's policies at the Dulles location.

Important things to know about the deposit hold:

• You must present a physical major credit card with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the security hold at the Hertz counter in Dulles
• The hold is a temporary authorization, not a charge. It reduces your available credit until released
• After you return the vehicle, Hertz releases the hold, but your bank may take up to 15 business days to reflect the release on your statement
• Premium or specialty vehicle classes may require a higher hold amount

Make sure your card has sufficient available credit to cover both the hold and any expected rental charges. Bringing a backup credit card in your name is always a good precaution.

Yes, you can add an additional driver to your Hertz rental at Dulles, either at the time of pickup or at any point during your rental period.

The additional driver must be present at the Hertz counter at Dulles (23540 Autopilot Dr) with their own valid driver's license and must sign the rental agreement. If their license is not in English and does not use a Latin alphabet, they will also need an International Driving Permit.

Regarding fees for adding a driver at Dulles:

• If your booking confirmation states that an additional driver is included, no extra fee applies at the counter
• If not included, Hertz charges approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period

Only drivers listed on the Hertz rental agreement at Dulles are covered by the vehicle's protections such as CDW/LDW and liability coverage. Anyone who drives without being named on the contract may void those protections and result in additional charges.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a Hertz rental at Dulles.

Here is what to expect:

• The minimum rental age at Hertz in Dulles (Virginia) is 20 years old
• Drivers aged 20 to 24 are charged an Age Differential fee in addition to the base rental rate
• If both the main driver and an additional driver are under 25, only one Age Differential charge is assessed per rental
• Certain vehicle classes, including full-size, premium, luxury, SUVs, vans, and convertibles, are typically restricted to renters aged 25 and older

The specific daily surcharge amount is set by Hertz at the Dulles counter and confirmed at pickup. Budget for this fee when planning your rental, as it can meaningfully increase the total cost. Choosing a compact, economy, or intermediate vehicle class gives you the best chance of qualifying without class restrictions.

Yes, early pickup at the Hertz counter in Dulles is possible, but it depends on vehicle availability at the time you arrive.

The Hertz location at Dulles Airport (23540 Autopilot Dr) operates 24 hours a day, which means the counter is always staffed and you can request an early pickup at any hour. However, early pickup is not guaranteed and is subject to fleet availability at that moment.

Keep in mind that changing your pickup time may reprice your reservation. If the new time falls into a different rate period, the total cost of your Hertz rental at Dulles could change. It is best to review your booking confirmation before requesting any time change to understand whether a price adjustment might apply.

If you arrive significantly earlier than your scheduled time and no vehicle is available yet, you may need to wait at the Dulles rental facility until your reserved time or until a suitable vehicle becomes available.

Most Hola Car Rentals bookings, including Hertz rentals at Dulles, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience an emergency while driving the busy highways around Dulles, such as VA-267 or the 495 Express Lanes.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to residents of the United States or Canada. If you are a US or Canadian resident renting a Hertz vehicle at Dulles, this benefit is not available to you.

To use travel assistance during your Hertz rental at Dulles, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for vehicle damage or third-party liability insurance.

Yes, Hertz offers one-way rentals that allow you to pick up at Dulles and return the vehicle at a different location.

However, there are important steps and potential costs to be aware of:

• A one-way or drop-off fee may apply depending on the return location, distance, vehicle class, and season. This fee is route-specific and set by Hertz
• The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process on the Hola Car Rentals website
• If you want to change your return location after you have already picked up the vehicle at Dulles, you must contact the Hertz location directly and obtain approval before dropping off at a different site
• Cross-state or long-distance one-way returns from Dulles may carry higher fees or, in some cases, may not be permitted for certain vehicle classes

If the Hertz counter at Dulles charges a drop-off fee that was not disclosed on your booking confirmation, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply after verification.

Hertz rentals at Dulles follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Hertz rental at Dulles:

• Check the fuel gauge with the Hertz agent at the Dulles counter when you pick up the car, and confirm the starting level is recorded on your rental agreement
• Take a photo of the dashboard showing the fuel gauge and odometer at pickup
• Refuel within approximately 10 miles of the Dulles return location at 23540 Autopilot Dr before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle at Dulles with less than a full tank, you may be charged for the fuel shortfall at Hertz's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Fuel prices in the northern Virginia area near Dulles tend to run slightly above the National average due to proximity to the Washington DC metro area.

Yes, renting a Hertz vehicle at Dulles Airport (IAD) comes with additional taxes and fees beyond the base rental rate, which are standard for airport rental locations in the United States.

Fees and taxes you can expect at the Hertz counter in Dulles include:

• Virginia state sales tax on rentals: 6.5%
• Loudoun County local tax (the county where Dulles is located): up to 4%, bringing the combined rate to approximately 8.68%
• Airport concession recovery fees and customer facility charges: these cover the cost of operating the shuttle service and rental facility at Dulles, and typically add 10% to 18% on top of the base rate

These fees are generally higher at the Dulles Airport location compared to off-airport Hertz locations in the surrounding area, such as the Hertz branch at 23000 Indian Creek Dr in the Sterling/Herndon area, which avoids the airport concession charges. Off-airport locations can offer savings of 15% to 25% on the base rate, though they do not provide a shuttle from the terminal and have limited hours (Monday to Friday only, with Saturday morning hours).

Your booking confirmation will show which taxes and fees are included in your prepaid rate versus what is due at the Dulles counter.

When picking up your Hertz rental at Dulles, you will have the option to add or confirm insurance coverages that protect you during your rental period.

The main coverage types available for Hertz rentals at Dulles include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz rental vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation shows zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving. In Virginia, where Dulles is located, not all rental situations automatically include sufficient liability coverage, so adding supplemental liability is strongly recommended

CDW/LDW and LIS/ALI/SLI are separate protections and do not replace each other. CDW/LDW covers the Hertz vehicle; LIS/ALI/SLI covers damage or injury to third parties.

Common exclusions from CDW/LDW at Dulles include tires, undercarriage, roof damage, and incidents involving prohibited use such as off-road driving or driving under the influence. Only drivers named on the Hertz rental agreement at Dulles are covered by these protections.