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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 16 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

If I land at Cleveland Hopkins late at night, what does the car rental pickup flow look like from baggage claim to getting on the road?
Upon collecting your luggage at Cleveland Hopkins (CLE), you'll follow signs for Ground Transportation and Rental Cars. The airport features a consolidated rental car facility, which is a short ride away from the main terminal. You will board a dedicated shuttle bus that runs frequently, even during late hours, directly to this facility. Once there, you can complete your paperwork at your rental agency's counter, pick up your keys, and find your vehicle in the adjacent garage, allowing for a streamlined transition from your flight to the open road.
What’s the easiest way to drive from Cleveland Hopkins Airport to downtown Cleveland if I want to avoid confusing interchanges on my first visit?
For the most straightforward route from the airport to downtown Cleveland, taking I-71 North is your best option. This interstate provides a direct path with well-marked exits for the downtown area. To minimize complexity, set your GPS for a major landmark like Progressive Field or the Rock & Roll Hall of Fame. As you approach the city, stay in the middle or left lanes to avoid the initial series of exits, and then follow the signs for downtown exits like East 9th Street, which will place you right in the heart of the city.
Where can I do a quick grocery run right after picking up my rental car near Cleveland airport without getting stuck in heavy traffic?
After leaving the Cleveland Hopkins rental facility, one of the most convenient options for groceries is in the nearby suburb of North Olmsted. By heading west on I-480 for just a few miles, you can easily access several major grocery stores located just off the highway exits. This route allows you to avoid the denser traffic heading east toward downtown Cleveland immediately after your arrival. Shopping in this area is generally less congested and provides a low-stress way to stock up on essentials before heading to your final destination.
I’m staying in Ohio City—what should I know about narrow streets, one-ways, and parking when arriving with a rental car?
Driving a rental car in Ohio City requires a bit of extra attention due to its historic layout. The neighborhood features many narrow, residential streets, and a significant number of them are one-way, so it's crucial to watch signage carefully. Parking is typically a mix of metered street spots and a few public lots, which can be competitive, especially on evenings and weekends. Before you arrive, it's a great idea to check with your hotel or host about any dedicated parking options they may offer to simplify your experience.
How challenging is it to park near the Rock & Roll Hall of Fame during midday, and what’s the least stressful approach for drivers?
Parking near the Rock & Roll Hall of Fame midday can be busy, but it is manageable with a good plan. The most stress-free option is to use the large parking garage connected to the Great Lakes Science Center, located right next door to the Hall of Fame. This provides convenient, covered parking just a short walk away. Several other surface lots are also available in the North Coast Harbor area, but arriving a little before or after the peak lunch hour can increase your chances of finding a spot without circling.
What should I expect when driving to a Cleveland Guardians game—best arrival timing, road closures, and where rentals can be parked nearby?
When driving to a Cleveland Guardians game, plan to arrive at least an hour before the first pitch to account for traffic and find parking. The streets immediately surrounding Progressive Field, like Ontario and Carnegie, often have rolling closures and heavy pedestrian flow. The most convenient parking for your rental car can be found in the Gateway East Garage, which is connected to the ballpark. Numerous private lots are also available in the surrounding blocks, but arriving early gives you the best selection and a more relaxed walk to the stadium.
If I’m visiting the Cleveland Museum of Art and University Circle, what’s the simplest route and parking plan for someone unfamiliar with the area?
For a first-time visitor driving to the Cleveland Museum of Art, the most straightforward approach is to set your GPS directly for the museum's attached parking garage. This underground garage is accessible from Wade Oval Drive and eliminates the need to search for street parking in the busy University Circle area. The entrance is clearly marked, and from the garage, you have direct, indoor access to the museum. This strategy allows you to park once and then comfortably explore the museum and other nearby attractions on foot.
What’s the drive like between downtown Cleveland and the Cedar Point area, and what’s a good stop plan if I’m traveling with kids?
The drive from Cleveland to the Cedar Point area in Sandusky is typically about an hour and is mostly straightforward highway driving on Route 2 West. This route runs along the Lake Erie shoreline, offering some pleasant views. For a kid-friendly stop, consider pulling off in a town like Vermilion, which has a charming small-town feel and a public beach at Main Street Beach for a quick break. Another great option is the African Safari Wildlife Park in Port Clinton, which is just a short detour before you reach Sandusky.
For a day trip from Cleveland to Cuyahoga Valley National Park, which entrances are easiest for first-time visitors to reach by car?
For an easy introduction to Cuyahoga Valley National Park from Cleveland, the Canal Exploration Center entrance is an excellent starting point. It's conveniently located just off I-77 and has a large parking lot, visitor services, and access to the flat, scenic Ohio & Erie Canal Towpath Trail. Another highly accessible entrance for first-timers is the Boston Mill Visitor Center, which is also well-signed from the highway. Both locations serve as great hubs from which you can plan your day and get oriented with the park's layout.
How early do I need to arrive to reliably park for popular Cuyahoga Valley trails like Brandywine Falls or Ledges, especially on weekends?
To secure a parking spot at popular Cuyahoga Valley National Park trailheads like Brandywine Falls and the Ledges, arriving early is essential, particularly on weekends. For the best experience, plan to be at the parking lots before 10 a.m. on a Saturday or Sunday. After this time, especially on days with good weather, the lots fill up quickly and you may have to wait for a space to open. During the week, parking is generally less competitive, but an early start is still a good strategy for enjoying the trails with fewer crowds.
What’s the most straightforward way to drive from Cleveland to the Lake Erie Islands ferry area, and where do travelers typically leave their cars?
The most direct drive from Cleveland to the Lake Erie Islands ferry docks is via Route 2 West, heading toward Port Clinton and Catawba Island. The route is well-marked with signs for the ferries as you get closer. Since vehicles are generally not needed on the islands, travelers typically leave their rental cars in the large, secure, long-term parking lots operated by the ferry companies on the mainland. These lots are located right at or very near the ferry terminals, making for an easy transition from car to boat.
If I’m planning a Put-in-Bay day trip, what timing questions should I think through so I’m not rushed getting back to Cleveland?
When planning a day trip to Put-in-Bay, the key is to check the ferry schedule in advance for the last boat returning to the mainland. Factor in about 60-90 minutes for the drive back to Cleveland from the ferry dock, plus potential traffic. To avoid feeling rushed, aim to catch a ferry that departs the island at least two to three hours before you absolutely need to be back in the city. Also, remember that weekends are much busier, so allow extra time for parking your car and boarding the ferry on your way there.
How tricky is the drive from Cleveland to Hocking Hills for a long weekend, and what’s a realistic break schedule along the way?
The drive from Cleveland to Hocking Hills State Park takes approximately three hours and is not particularly tricky, as it primarily uses major interstates like I-71 South and then US-33 East. For a comfortable journey, plan for one main rest stop around the halfway point. The area around Mansfield or the Alum Creek State Park north of Columbus are convenient places to pull off for a break, stretch your legs, and grab a snack. This schedule allows you to arrive at the park feeling refreshed and ready to explore.
What should I know about driving in Cleveland winter weather—lake-effect snow, bridge icing, and visibility—if I’m not used to it?
If you're unfamiliar with Cleveland winters, be prepared for lake-effect snow, which can create sudden, intense snow squalls with rapidly decreasing visibility. It's crucial to slow down, increase your following distance, and avoid sudden maneuvers. Always be extra cautious on bridges, overpasses, and exit ramps, as they freeze before other road surfaces. Keeping your headlights on for visibility and checking the local weather forecast before you depart are essential safety habits for navigating the area in your rental car during winter.
In summer, are there any Cleveland driving conditions that surprise visitors, like construction seasons or sudden lake fog near the shoreline?
During the summer in Cleveland, the most common driving surprise for visitors is the prevalence of road construction. Orange barrels are a frequent sight on highways and city streets, so it's wise to build extra time into your travel plans for potential lane closures or detours. Additionally, when driving along the shoreline roads like the Memorial Shoreway, be aware that sudden, dense fog can roll in off Lake Erie, drastically reducing visibility. If you encounter this, slow down and use your low-beam headlights.
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