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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 18 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

Where in the Cleveland area are the easiest pickup spots for a minivan if I’m not flying into CLE?
For travelers not arriving at the airport, convenient minivan pickup locations are often found in major suburban commercial districts or near downtown. Look for rental centers in areas like Beachwood to the east or Westlake to the west, as these are typically situated near major highways like I-271 and I-90, making your getaway smooth. Picking up from a location with a large lot can also make the initial vehicle inspection and loading process much less stressful than on a busy city street. This strategy allows you to get acquainted with the vehicle's size and handling in a lower-traffic environment before heading into the city center.
What’s the smoothest way to load a minivan for a family of six when arriving at CLE with multiple checked bags?
To streamline loading your minivan at the airport, designate one adult to manage the luggage while another supervises the children. Once you have the vehicle, pull into a designated loading spot and open both sliding doors and the rear liftgate to create maximum access. Load the largest suitcases first, placing them upright in the rear cargo area to conserve space. Keep a smaller bag with immediate necessities like snacks, drinks, and electronics accessible in the passenger cabin. This organized approach prevents chaos and ensures you can leave the busy airport environment quickly and safely.
Which Cleveland neighborhoods are easiest for overnight street parking when you’re traveling with a minivan and don’t want tight garages?
When seeking overnight street parking for a minivan, consider neighborhoods just outside the immediate downtown core where streets are generally wider. Areas like Tremont, particularly on the residential side streets away from the restaurant hub, can offer good options. Similarly, parts of Ohio City and the Detroit-Shoreway neighborhood often have more available street parking than the central business district. Always be sure to carefully read all posted signs for any overnight restrictions or permit requirements, which can vary from street to street. Exploring these areas often provides a more relaxed parking experience.
What’s a realistic plan for driving a minivan from Cleveland to Put-in-Bay for a day trip, including where to leave the van on the mainland?
A day trip to Put-in-Bay from Cleveland is very manageable with a minivan. Plan for an early start, as the drive to the ferry docks in Port Clinton or Catawba Island takes about 60 to 90 minutes. Most visitors leave their vehicles on the mainland, as the island is best explored by golf cart or on foot. The ferry services offer large, secure parking lots specifically for this purpose, which can easily accommodate a minivan. Arriving at the dock with some buffer time allows for a stress-free parking and ticketing process before you enjoy the boat ride over to the island.
How early should we leave Cleveland in a minivan to reach Cedar Point close to opening without feeling rushed?
To arrive at Cedar Point near its opening time, plan to leave the Cleveland area at least 90 minutes to two hours beforehand. The drive itself is typically about an hour, but this buffer accounts for potential traffic, especially on summer weekends, and the time it takes to navigate the causeway, park the minivan, and walk to the entrance gates. Leaving early ensures a lower-stress arrival, allowing your group to get situated and be ready for the rides as soon as the park opens. It also helps in securing a better parking spot closer to the main entrance.
If we’re doing Cleveland and Columbus in one trip, what’s the least stressful route and break-stop plan for a minivan full of kids?
The most direct and least stressful route between Cleveland and Columbus is I-71 South, a drive of about two to two-and-a-half hours. To break up the trip with kids, plan a stop around the halfway point near Mansfield. This area offers several family-friendly options just off the highway, including parks for stretching legs or quick-service restaurants with play areas. Planning this stop in advance prevents restless passengers and makes the journey feel like part of the adventure rather than just a long drive. The minivan's space allows you to pack a cooler with drinks and snacks to make your break even easier.
What’s a good Cleveland-area base for a minivan trip where we want quick highway access but also easy food options for a group?
Suburbs like Independence or Beachwood serve as excellent bases for a minivan trip in the Cleveland area. Independence is located at the junction of I-77 and I-480, offering incredibly convenient access to downtown, the airport, and Cuyahoga Valley National Park. Beachwood, situated along I-271, provides easy routes to the eastern suburbs and has a high concentration of hotels and diverse, group-friendly restaurants. Both locations allow you to avoid the complexities of downtown parking while keeping all of the region's attractions within a reasonable drive.
How do drivers handle downtown Cleveland hotel check-in when the entrance is on a busy one-way street and you’re in a minivan?
When checking into a downtown hotel on a busy street, it's best to have a plan. Pull into the hotel's designated temporary check-in or valet area, even if it seems brief. Have one adult go inside to handle the registration process while the other stays with the vehicle and the kids. This prevents the need to circle the block. Once checked in, you can get clear instructions on where to unload luggage and proceed to the hotel's recommended long-term parking, which is often in a nearby garage with clear directions from the staff.
What should I know about driving a minivan to West Side Market on a weekend—where do people usually park without circling?
Visiting West Side Market on a weekend requires a smart parking strategy, especially with a minivan. The primary parking lot directly behind the market fills up extremely quickly. A less stressful alternative is to use the larger, supplementary lots located just a short walk away, across West 25th Street. Arriving earlier in the morning, before the peak lunch rush, significantly increases your chances of finding a convenient spot without circling endlessly. The extra space in these ancillary lots also makes maneuvering a minivan much easier than in the tighter main lot.
How can we plan a Cleveland sports-game night in a minivan so we can meet friends, park once, and avoid post-game gridlock?
For a smooth sports-game night, plan to park your minivan in a lot or garage in the Gateway District or The Flats East Bank and walk to the stadium or arena. Arrive early to enjoy dinner with your friends at a nearby restaurant before the game, which allows you to park once and avoid the last-minute rush. After the game, instead of immediately heading for your vehicle, linger for a post-game snack or drink. This allows the worst of the traffic to dissipate, making your exit from downtown much quicker and less stressful.
What’s the easiest way to reach Edgewater Park in a minivan, and where do families usually park for lakefront time?
Accessing Edgewater Park with a minivan is straightforward via the Cleveland Memorial Shoreway (Route 2). The park is well-signed and has multiple large parking lots, making it very accommodating for larger vehicles. For families looking to be near the beach and playground, the westernmost lots near the Edgewater Beach House are the most convenient. Even on busy summer days, these lots are spacious enough that finding a spot is typically manageable. The ample parking and easy access make it a favorite destination for families wanting to enjoy Lake Erie.
If we’re visiting the Christmas Story House and other nearby stops, how do people build a simple driving loop in a minivan?
A simple driving loop from downtown Cleveland starts by heading south to the Christmas Story House in the Tremont neighborhood. After your visit, you can easily drive through Tremont to see the historic architecture and grab a bite to eat. From there, it's a short drive over to Ohio City to visit the West Side Market. Finally, you can head back toward downtown via the Detroit-Superior Bridge, which offers great views of the skyline. This route is easy to navigate in a minivan and connects several popular spots efficiently without excessive driving.
How do Cleveland’s winter road conditions affect plans for a minivan trip to suburban attractions like the Zoo or Great Lakes Science Center?
Winter road conditions in Cleveland can be unpredictable, so it's essential to build flexibility into your itinerary. Main roads and highways leading to major attractions like the Zoo or the Great Lakes Science Center are typically well-plowed and salted. However, it's wise to check the weather forecast and road condition reports before heading out. Allow extra travel time for slower speeds and potential delays. A minivan generally offers stable handling, but driving cautiously is key to a safe and enjoyable winter visit to any of the city's attractions.
If our group is splitting between two hotels, where’s a practical meetup point in Cleveland for loading everyone into one minivan?
A practical meetup point is often a public space with ample, easy-access parking located between the two hotels. Consider a large coffee shop, a public library, or a small park with a dedicated parking lot. These locations are typically less chaotic than a hotel lobby and provide enough space to load passengers and gear into the minivan without rushing. Alternatively, the hotel with the larger or less congested parking area can serve as the designated morning pickup spot for the entire group before you head out for the day's activities.
What should we consider when choosing a minivan for a ski weekend in Northeast Ohio with bulky gear and multiple passengers?
When selecting a minivan for a ski trip, prioritize models with flexible seating and generous cargo capacity. Look for features like stow-and-go seating, where seats fold flat into the floor, creating a large, unobstructed space for skis, snowboards, and bulky winter bags. A vehicle with all-wheel drive can also provide extra confidence on snowy roads leading to resorts like Boston Mills or Brandywine. Ensure the minivan has enough room for all passengers to sit comfortably even after the gear is loaded, as a cramped cabin can make the drive feel much longer.
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