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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 20 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

Which Cleveland-area pickup location makes the most sense if I’m landing at CLE but staying in downtown Cleveland the first night?
Picking up your vehicle directly at Cleveland Hopkins International Airport (CLE) offers the most immediate convenience, allowing you to head straight to your hotel. However, if you prefer to avoid navigating downtown traffic and parking right after your flight, an alternative is to take a shuttle or rideshare to your hotel. You can then pick up your rental from a neighborhood location downtown the following morning. This approach allows for a more relaxed arrival evening, especially if you don't need the car until the next day.
If my flight into Cleveland Hopkins arrives late evening, what should I confirm in advance so I’m not stuck without a car?
When planning a late-evening arrival at Cleveland Hopkins, it's wise to check the operating hours of your chosen rental car location. While airport counters are often open late to accommodate incoming flights, confirming their specific closing time provides peace of mind. Ensure your flight number is included in your reservation, as this helps the staff anticipate potential delays. Having the location's direct phone number handy is also a good practice in case you need to communicate any last-minute changes to your arrival schedule.
What’s the smoothest way to get from the rental car pickup area at CLE to a hotel near Public Square without tricky downtown turns?
For a straightforward drive from CLE to downtown's Public Square, take I-71 North. As you approach the city, stay in the left lanes to follow signs for I-90 East. A simple route is to take the exit for East 9th Street and head north directly toward the lakefront. This major thoroughfare provides direct access to the heart of downtown and avoids many of the smaller, one-way streets. Using a GPS for the final few blocks will help you navigate directly to your hotel's entrance with minimal stress.
When I’m returning a rental at Cleveland Hopkins for an early-morning flight, what’s the simplest sequence for dropping off passengers and bags?
For a smooth early-morning return at CLE, the most efficient sequence is to first drive to the Departures level. Here, you can drop off your passengers and all the luggage directly at the airline's curbside check-in area. This allows your party to head inside while you handle the vehicle return. After the drop-off, simply follow the airport signs for "Rental Car Return" to complete the process. You can then take the shuttle back to the terminal without being encumbered by bags.
If I’m meeting family at CLE, where’s a low-stress spot to regroup before heading out to the suburbs?
A convenient, low-stress place to meet family at CLE is the airport's Cell Phone Lot, where you can wait in your car until they have collected their bags. Once they are ready at the arrivals curb, you can drive over for a quick pickup. Alternatively, after picking them up, you can drive to a nearby gas station or coffee shop just a few minutes from the airport grounds. This gives everyone a chance to get organized, set up navigation, and grab a drink before starting the drive to the suburbs.
How long does it typically take to drive from CLE to Cedar Point in Sandusky, and what time windows help avoid the worst traffic?
The drive from Cleveland Hopkins Airport to Cedar Point generally takes about one hour under normal conditions. To avoid the heaviest traffic, plan to travel outside of the typical weekday commuter rush hours, which are roughly 7:00 AM to 9:00 AM and 4:00 PM to 6:00 PM. On summer weekends, especially Saturdays, traffic heading west toward the park can be significant in the morning. For the most pleasant journey, consider leaving mid-morning on a weekday or checking a real-time traffic app before you depart.
What should I plan for if I want to use Cleveland as a base for day trips to Cuyahoga Valley National Park?
Using Cleveland as a base for trips to Cuyahoga Valley National Park is an excellent plan, as the park's northern entrances are only a 20-30 minute drive away. Plan to start your day early to secure parking at popular trailheads, especially on weekends. It's a good idea to map out a few points of interest in advance, such as Brandywine Falls or the Canal Exploration Center. Pack water and snacks, as services within the park are limited, and ensure your vehicle has enough fuel before you enter the valley.
Which Cuyahoga Valley trailheads are easiest for first-time visitors to find and park at if I’m arriving mid-morning?
For first-time visitors arriving mid-morning, the Boston Mill Visitor Center is an excellent starting point, offering ample parking and helpful information. Another great option is the Canal Exploration Center, which also has a large lot and provides easy access to the scenic Towpath Trail. While the Brandywine Falls trailhead is very popular, its parking lot can fill up quickly; arriving earlier is best for that spot. The Ledges Trailhead is also relatively easy to find and usually has available parking, offering access to stunning rock formations.
If I’m staying in Ohio City or Tremont, what should I know about narrow streets, one-ways, and finding legal overnight parking?
When staying in historic neighborhoods like Ohio City or Tremont, be prepared for narrower streets and a mix of one-way and two-way roads. Drive cautiously and be mindful of pedestrians. For overnight parking, carefully read all posted signs, as many residential streets have permit restrictions or designated street-cleaning days. If your accommodation does not provide off-street parking, look for nearby public lots or garages as a reliable alternative. It's often easier to park your car and explore these vibrant areas on foot.
What’s the easiest way to drive to the Rock & Roll Hall of Fame area without getting funneled into confusing lakefront ramps?
A straightforward route to the Rock & Roll Hall of Fame is to take I-90 to the East 9th Street exit. Head north on East 9th Street, driving directly toward the lake. This major street leads you straight to the museum area, which also includes the Great Lakes Science Center and Huntington Bank Field. Following signs for the North Coast Harbor parking will guide you to large, convenient lots. This approach helps you avoid the more complex interchanges along the Memorial Shoreway.
How do I plan driving and parking for a Browns game at Huntington Bank Field when I’m not familiar with Cleveland’s event-day road closures?
For a Browns game, expect significant traffic and road closures immediately surrounding the stadium. The best strategy is to arrive several hours early to avoid the worst congestion. Instead of trying to park right next to the stadium, consider using one of the many parking garages or lots in the downtown core, a 10-15 minute walk away. This makes for a much easier exit after the game. Using a parking app to reserve a spot in advance can also reduce stress on game day.
What’s the best approach for Cavaliers or Monsters games at Rocket Mortgage FieldHouse if I’m trying to avoid circling for parking downtown?
To avoid circling for parking before a game at Rocket Mortgage FieldHouse, plan to park in a garage slightly further from the arena. Garages located near Public Square or in the Warehouse District often have more availability and can be less congested than those directly attached to the venue. Arriving about an hour before the event starts allows plenty of time for a short walk. Another great strategy is to pre-book a parking spot online through a parking app, which guarantees you a space and simplifies your arrival.
If I’m going to a Guardians game at Progressive Field, where do visitors usually park so the walk back after the game feels straightforward?
For a straightforward experience after a Guardians game, many visitors park in the Gateway East Garage, which is connected to the ballpark via a covered walkway. While convenient, it can be slow to exit after the game. Another popular option is to park in one of the many surface lots or garages along Prospect Avenue or Huron Road, just east of the ballpark. These locations offer a relatively simple walk and provide easier access back to major highways like I-90 and I-77 when leaving.
How early should I plan to arrive by car for a concert at Blossom Music Center, and what makes leaving afterward slow?
For a concert at Blossom Music Center, it is highly recommended to arrive at least two hours before the show starts, especially for a sold-out event. The venue is accessed by two-lane country roads that become heavily congested, and entry into the parking lots can be slow. Leaving after the concert is notoriously slow because thousands of cars are all exiting onto the same limited-capacity roads. Patience is key; some concertgoers choose to wait in the lot for 30-45 minutes after the show ends for traffic to begin clearing.
What’s the simplest route to get from Cleveland to Akron without accidentally ending up on a tangle of interchanges?
The most direct and simple route from Cleveland to Akron is to take Interstate 77 (I-77) South. This highway provides a straight shot between the two cities with minimal complex interchanges to navigate. From downtown Cleveland, you can easily access I-77, and it will take you directly into the heart of Akron. The drive typically takes around 40-50 minutes depending on traffic. Just follow the signs for I-77 South toward Akron, and you'll have a very straightforward journey.
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