VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it.
At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost.
What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide.
One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent.
You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence.
Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
"Company with very good prices. Easy and quick booking process."
Frequently Asked Questions
Which pickup locations are easiest for a van rental when landing at Cleveland Hopkins Airport versus staying downtown Cleveland?
For travelers arriving by air, picking up your van at a Cleveland Hopkins Airport (CLE) location is typically the most seamless option, as rental centers are consolidated and easily accessible via shuttle. This allows you to load your group and luggage immediately without needing further transportation. If your group is already based downtown, choosing a neighborhood rental office can be more convenient, helping you avoid airport traffic and fees. These city locations are ideal for starting local tours or day trips directly from your hotel.
What’s the smoothest way to plan a group pickup when some travelers arrive at CLE and others arrive by Amtrak at Cleveland Lakefront Station?
The most efficient strategy is to have the driver who arrives at CLE pick up the rental van first, as the airport has the largest concentration of rental facilities. That person can then drive to the Amtrak station, which is a relatively short trip, to collect the rest of the group and their luggage. This approach consolidates everyone into one vehicle quickly and avoids the need for multiple rideshares or taxis. Designate the Amtrak station's passenger pickup area as your clear meeting point.
How early should we plan to leave downtown Cleveland in a van to reliably make a morning flight out of CLE?
For a morning flight out of CLE, it's wise to leave downtown Cleveland at least two to two-and-a-half hours before your flight's departure time. While the drive itself is often under 30 minutes, this buffer accounts for potential rush-hour traffic on I-90 or I-71, especially between 7 and 9 a.m. It also provides ample time for the van return process, unloading luggage, and navigating airport security. During winter weather, adding an extra 30-45 minutes is a prudent safety measure.
Where can a passenger van safely load and unload luggage near Cleveland hotels without blocking traffic or getting towed?
Most downtown Cleveland hotels have designated passenger loading and unloading zones directly in front of their main entrance. These are the safest and most appropriate places to handle luggage for a large group. It's best to have the driver stay with the vehicle while others move the bags to or from the lobby. If the zone is busy, one person can check in first to confirm the best temporary parking spot with the hotel's valet or bell staff, who are accustomed to managing large vehicles.
What parking options work best for a taller passenger van when visiting the Rock & Roll Hall of Fame area?
When visiting the Rock & Roll Hall of Fame with a high-roof van, your best bet is to use the large surface parking lots located nearby. Specifically, the lots adjacent to the Great Lakes Science Center and north of FirstEnergy Stadium are excellent choices as they have no height restrictions. These lots provide ample space for maneuvering a larger vehicle, which is a significant advantage over trying to navigate a tight parking garage. Arriving earlier in the day helps ensure you find a convenient spot, especially on weekends or event days.
If we’re taking a van to a Cleveland Guardians game, what’s the easiest drop-off and pickup plan around Progressive Field?
A great strategy for a Guardians game is to establish a drop-off and pickup point a few blocks away from Progressive Field to avoid the worst of the congestion. Consider using a landmark on a main street like East 9th Street or Carnegie Avenue, but away from the immediate stadium entrances. Drop the group off, then have the driver park in a pre-determined surface lot further out. For pickup, have the group walk back to the same spot after the game, allowing the driver to circle in once the initial wave of traffic has subsided.
How difficult is it to drive and park a larger van in Ohio City and around the West Side Market on weekends?
Navigating Ohio City with a larger van on a weekend can be challenging due to narrow streets and high pedestrian traffic, especially around the West Side Market. Parking is the main hurdle, as most spots are designed for smaller cars. The best approach is to use the large, dedicated surface parking lot for the market, but be sure to arrive early to find a spot with enough room. Alternatively, you can park in a larger lot on the periphery of the neighborhood and have your group walk the final few blocks to the market and surrounding shops.
What’s the most practical way to do a multi-stop van pickup across Cleveland neighborhoods for a wedding party?
For a multi-stop wedding pickup, planning your route in a logical, sequential loop is essential to save time and prevent backtracking. Start with the pickup location furthest from the venue and work your way progressively closer. Input all addresses into a navigation app beforehand to optimize the order and anticipate travel times between stops. It's also helpful to get a mobile number for one person at each pickup point to coordinate timing and ensure everyone is ready to go when the van arrives.
Which Cleveland routes tend to be simplest for van drivers who want to avoid tight turns and complicated downtown merges?
For simpler navigation in a van, stick to major thoroughfares and highways. Using the Memorial Shoreway (Route 2) to travel east-west along the lakefront is often less congested and more straightforward than cutting through the downtown grid. When heading south, I-77 and I-71 are generally wide and well-marked. For cross-town travel, Chester Avenue or Euclid Avenue are good surface street options that are typically wide enough to comfortably accommodate a larger vehicle without the complex merges of the Innerbelt.
How should we plan van parking for a day at the Cleveland Metroparks Zoo, especially during busy afternoons?
The Cleveland Metroparks Zoo has large, dedicated surface parking lots designed to accommodate vehicles of all sizes, including passenger vans. However, these lots can fill up quickly, particularly on sunny weekends or holidays. To secure a good spot and minimize walking, plan to arrive early in the day, ideally before 11 a.m. If you arrive during a peak afternoon, be prepared to park in an overflow area, but attendants are usually on hand to direct traffic and help you find a suitable space.
What’s a good plan for visiting the Cleveland Museum of Art and University Circle with a van if we want minimal walking?
University Circle has a parking garage attached to the Cleveland Museum of Art, but it's wise to check for any height restrictions before entering with a van. A more reliable option is to drop your group off directly at the museum's main entrance. The driver can then park at a nearby surface lot or find on-street parking, which is often available on side streets like East Boulevard. This strategy allows those with mobility concerns to get right to the door while the driver handles the parking.
What should we watch for when driving a van on I-90 along Lake Erie during windy weather?
When driving a passenger van on I-90 along the lake, be prepared for strong crosswinds, especially on exposed stretches and bridges like the Innerbelt Bridge. High-profile vehicles like vans are more susceptible to being pushed by gusts, which can be unsettling. It's important to keep both hands firmly on the wheel and reduce your speed to maintain better control. Be particularly alert when passing trucks or driving alongside open fields where the wind can hit with unexpected force.
Where are convenient rest stops or quick grocery runs near Cleveland before starting a road trip with a van?
Before heading out of Cleveland, there are several convenient places to stock up. For trips heading east or west on I-90/Route 2, the suburbs of Avon or Mentor have numerous large shopping centers with grocery stores and gas stations right off the highway exits. If you're traveling south on I-71 or I-77, the suburbs of Independence and Strongsville offer similar amenities with easy on-and-off access. These locations are perfect for grabbing snacks, drinks, and any last-minute supplies without navigating city traffic.
If our group is doing a day trip to Cedar Point, what’s a realistic departure time from Cleveland to beat the worst traffic?
To make the most of a day trip to Cedar Point from Cleveland, plan to leave the city no later than 8:00 a.m., especially on a summer weekday. This allows you to get ahead of the local morning commute and the main wave of park-goers, putting you on track to arrive around the time the park opens. On weekends, leaving even earlier, around 7:30 a.m., is advisable. The drive itself is about an hour, but an early start provides a buffer for any unexpected delays on Route 2.
What’s the best approach for van parking at Cedar Point if we want to meet back up easily at the end of the day?
Cedar Point's main parking lot is vast, so making a plan is key for reuniting. When you park your van, take a photo of the nearest row number or landmark, like the Space Spiral or a specific roller coaster you can see from your spot. Share this photo with your group so everyone knows where to return. Choosing a spot near one of the main tram stops can also serve as an excellent, easy-to-find meeting point for everyone to gather before walking to the van together.
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