Car Rental
in Burlington

Hola Car Rentals is the only premium partner of the top car rental brands operating in Burlington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Burlington.

No. With Hola Car Rentals, all costs and charges for your booking in Burlington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Burlington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Burlington International Airport (BTV), rental car counters for Avis, Alamo, Enterprise, National, Hertz, and other partner brands are located on the main floor of the terminal, adjacent to the baggage carousels at 1200 Airport Dr, South Burlington, VT 05403.

The process at Burlington is straightforward and does not require a shuttle or a trip to a consolidated rental center.

• For Avis: proceed to the counter in the baggage claim area, present your driver's license to receive your preprinted rental document and keys, then walk outside to your vehicle.
• For Alamo: find the counter in the baggage claim area for processing; cars are within walking distance on airport property.
• For Enterprise: the counter at 1200 Airport Dr operates the same way, with vehicles parked on site.

From arriving at the counter to driving away, plan for roughly 15 to 45 minutes depending on baggage claim wait times, queue length, and paperwork. No shuttle or tram is needed for Burlington Airport pickups.

Counter hours at Burlington International Airport (BTV) vary by brand, so check your booking confirmation for the exact schedule of your partner.

• Avis at Burlington Airport: open 7:00 AM to 12:15 AM daily, with 24-hour drop-off available.
• Enterprise at Burlington Airport (1200 Airport Dr): open 8:00 AM to 11:59 PM daily.
• Alamo and National operate from the same Burlington Airport facility with similar extended hours.

Off-airport locations in the Burlington area close considerably earlier. Budget on Williston Road is open Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 3:00 PM, and Sunday 9:00 AM to 2:00 PM, with no confirmed after-hours option. Enterprise on Shelburne Road closes at 6:00 PM Monday through Thursday.

If your flight arrives late, the Burlington Airport locations are your best option. For very early morning or late-night returns, confirm 24-hour drop-off availability with your specific partner before your trip, as grace periods and after-hours liability rules can apply.

Vermont has no interstate toll highways, so driving around Burlington and most of the state involves no electronic tolls and no E-ZPass or similar transponder charges.

The only toll facilities in Vermont are three seasonal mountain roads, none of which are near Burlington city center:

• Mt. Equinox Skyline Drive (Manchester area): US$20 per car plus US$5 per extra passenger, paid in cash at the gate.
• Burke Mountain toll road: US$5 per vehicle or US$15 for an all-day pass, paid in cash.
• Mt. Mansfield toll road (Stowe area): US$26 per car plus US$9.50 per extra passenger, paid by credit card only at the gate.

Because these are manual pay-at-gate roads with no cameras or plate-based billing, rental company toll programs such as PlatePass or e-toll do not apply. If you do not pay at the gate, access is simply denied. There are no congestion charges or emissions zones affecting Burlington drivers.

If you drive to neighboring states such as New York or Massachusetts, electronic toll roads will apply and your rental vehicle's toll device will be activated.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Burlington rentals, and reimburses up to 5% of your total booking value for tolls paid during your trip.

Vermont itself has no electronic toll highways near Burlington, but if your Burlington rental takes you into New York, Massachusetts, or other neighboring states with toll roads, those charges are eligible for the cashback.

To claim your Burlington Tolls Cashback:

• Email [email protected] within 30 days of returning your vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Burlington booking totals US$500, the cap is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To pick up your rental car in Burlington, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name. Digital licenses are not accepted at Burlington counters.
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold.
• A passport or valid government photo ID, especially important for visitors whose license was not issued in the United States or Canada.
• Your booking confirmation or printed voucher.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not mandatory.

Debit cards and prepaid cards are not accepted for the security deposit at Burlington rental counters. Bring a backup credit card in your name in case your primary card is declined. All documents must be physical originals; no digital versions are accepted.

Yes, drivers under 25 renting in Burlington are subject to a young-driver surcharge, which is charged daily at the counter in addition to your prepaid rate.

The minimum age to rent without a surcharge in Vermont is 25. Drivers aged 21 to 24 can rent but will pay an underage fee that varies by partner brand:

• Avis and Budget: US$13 per rental day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes, with no stated cap.

Vehicle class restrictions also apply in Burlington for under-25 renters. Most partners limit younger drivers to economy, compact, and intermediate categories. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the main driver to be at least 25.

Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-driver fee waiver on eligible Avis and Budget Burlington rates. Check your Hola Car Rentals confirmation to see if the waiver is shown.

Renting at Burlington International Airport (BTV) adds several fees on top of your prepaid rate. These are standard airport-related charges and are not unique to any one rental brand.

• Vermont state rental car tax: 6% of the base rental rate.
• Customer Facility Charge (CFC): approximately US$4.50 per day, covering airport infrastructure costs.
• Concession Recovery Fee: typically 8% to 10% of the base rate, charged by brands such as Enterprise and Hertz to recover the cost of operating at Burlington Airport.
• Chittenden County car rental surcharge: 1% of the base rate.

Combined, these Burlington Airport add-ons can total roughly 15% to 20% above your base rate. Off-airport locations in the Burlington area, such as Enterprise on Shelburne Road or Budget on Williston Road, avoid the concession recovery fee and CFC, making them approximately 20% to 30% cheaper for multi-day rentals. However, reaching those off-airport Burlington locations requires a taxi or rideshare from the terminal.

Your booking confirmation will show which taxes and fees are included in your prepaid rate versus due at the Burlington counter.

Burlington has several road characteristics that can surprise first-time visitors, particularly those used to car-oriented cities.

The city has aggressively redesigned many streets under a complete streets policy, which prioritizes cyclists and pedestrians alongside vehicles. Practical effects for Burlington drivers include:

• Narrowed travel lanes, often 11 feet wide, with adjacent bike lanes or multi-use paths that reduce overall road width.
• Frequent one-way street conversions with tightened turn radii, including University Place Street near the University of Vermont campus.
• Bump-outs at intersections that shorten pedestrian crossings but also reduce the turning radius for larger vehicles.
• The Champlain Parkway, a recently opened two-lane road connecting I-189 to downtown Burlington via Home Avenue, Lakeside Avenue, and Pine Street, funnels highway traffic onto local roads with signals and a 25 mph speed limit, which can be disorienting if you expect seamless freeway access.

Navigation apps are strongly recommended in Burlington, as recent road changes may not yet be reflected in older maps. Vermont also requires standard winter driving preparedness from late autumn through early spring, including snow and ice on Burlington area roads.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to Burlington rentals as well. However, this benefit is not available to residents of the United States or Canada.

For eligible customers, the Burlington travel assistance coverage typically includes:

• Travel and medical insurance for up to 5 passengers in the vehicle.
• Legal assistance in the event of a road accident during your Burlington trip.
• Compensation for luggage lost by the airline on your way to Burlington.
• Flight cancellation insurance.

If you experience a breakdown on a Burlington area road, a medical emergency, or a road accident, contact the assistance line before incurring expenses, as some reimbursements require prior authorization.

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Check your Burlington booking confirmation for the exact coverage limits and conditions that apply to your specific itinerary.

Yes, one-way rentals from Burlington to another city are possible with most partner brands, but a drop-off fee may apply depending on your chosen route and vehicle class.

The drop-off fee is set by the rental partner and varies by destination, distance, season, and car category. Common patterns for Burlington one-way rentals:

• Burlington to a nearby city in Vermont or a neighboring state: a drop-off fee typically applies and will be shown during booking.
• Burlington Airport to a downtown Burlington off-airport location: often no drop-off fee for same-city returns.
• Long-distance or cross-country one-ways from Burlington: fees are higher and some routes may not be permitted.

The drop-off fee is always listed under the To Pay at Destination section during checkout and on your booking confirmation. It cannot be prepaid and is paid directly at the Burlington counter or return location.

If you need to change your return location after booking, contact support before your pickup date, as mid-rental route changes must be approved by the partner and may increase the fee or affect availability.

At pickup in Burlington, the rental partner places a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

Typical hold amounts in the United States, including Burlington locations, are approximately US$300 to US$400 for standard vehicle classes. Premium or specialty vehicles may require a higher hold.

• Only a physical, major credit card in the main driver's name with the driver's name printed on the card is accepted for the deposit at Burlington counters.
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold.
• The card must have sufficient available credit to cover the hold amount plus any expected charges.

After you return your Burlington rental and the contract closes, the partner releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days.

Bring a backup credit card in your name to Burlington in case your primary card is declined. If you are traveling from outside the United States, notify your bank before arrival to prevent fraud blocks on in-person authorizations.

Burlington car rentals use a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel fees on your Burlington rental:

• At pickup, verify the fuel gauge reads full and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard.
• Before returning to the Burlington counter or airport, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address as proof in case of a dispute.

If you return the Burlington vehicle below the recorded starting level, the partner may charge a fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus an administrative service fee.

For after-hours returns at Burlington Airport, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone. Gas stations are available near the Burlington Airport area on Williston Road and Shelburne Road for last-minute refueling before return.

Yes, you can add an additional driver to your Burlington rental, either as part of your rate or for a daily fee paid at the counter.

Check your booking confirmation first. If it states Additional driver free of charge, the first extra driver is included at no cost. If not included, daily fees apply at Burlington counters:

• Avis and Budget: US$13 per day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

The additional driver must be present at the Burlington pickup counter with a valid physical driver's license. They must also meet the minimum age requirement and, if their license uses a non-Latin alphabet, bring an International Driving Permit.

For Avis, Budget, and Payless Burlington locations, additional drivers must generally be at least 25 years old. Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage. Anyone who drives the Burlington rental without being named on the contract may void those protections.