Dollar Car Rental
in Burlington

Hola Car Rentals is the only premium partner of the top car rental brands operating in Burlington, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Burlington.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Burlington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Burlington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Burlington International Airport (BTV) is located inside the terminal on the main floor, adjacent to the baggage carousels at 1200 Airport Drive, South Burlington, VT 05403.

Once you collect your bags, you do not need a shuttle or bus. From the Dollar counter, vehicles are accessed on foot via a covered skywalk that connects the terminal directly to the rental car parking garage. No external transport is required.

Dollar counter hours at Burlington Airport run daily from 08:00 to 23:59. If your flight arrives outside those hours, plan accordingly, as no after-hours pickup details are available for this location.

There is also a Dollar neighborhood location at 1335 Shelburne Rd, South Burlington, VT 05403, but that site is intended for local pickups rather than airport arrivals and does not have a direct terminal connection.

To pick up your Dollar rental car in Burlington, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Dollar counter in Burlington. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Burlington or at any partner location.

Vermont has no interstate toll highways, so driving around Burlington and most of the state in your Dollar rental will not involve electronic toll systems like E-ZPass or cashless toll plazas.

The only toll facilities in Vermont are three seasonal mountain toll roads, none of which are near Burlington city itself:

• Mt. Equinox Skyline Drive (Manchester area): US$20 per car plus US$5 per extra passenger, paid in cash at the gate
• Burke Mountain toll road: US$5 per vehicle or US$15 all-day pass, paid in cash
• Mt. Mansfield toll road (Stowe area): US$26 per car plus US$9.50 per extra passenger, paid by credit card only

These are manual pay-at-gate roads with no cameras or plate-based billing, so no toll invoices or rental surcharges will be generated if you skip them. Vermont also has no congestion charges or emissions zones.

If you drive your Dollar rental beyond Vermont into neighboring states such as New York or Massachusetts, electronic toll roads may apply. Keep receipts for any tolls paid during your trip.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar rental in Burlington or on any roads you drive during the trip.

While Burlington itself and most of Vermont have no electronic toll highways, you may encounter toll roads if you drive your Dollar rental into neighboring states such as New York or Massachusetts. Any tolls you pay on those roads are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your booking confirmation, the Dollar rental agreement signed at the Burlington counter, and a receipt or statement showing the toll charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a physical major credit card in the main driver's name with the driver's name printed on the card is required at the Dollar counter in Burlington for the security deposit hold.

Debit cards, prepaid cards, and virtual or digital-only card numbers are not accepted for the deposit, even if you have already prepaid your booking online.

At most U.S. locations, including Burlington, Dollar and other partners typically place a hold of approximately US$300 to US$400 on a standard vehicle. This is a temporary authorization, not a charge, and it reduces your available credit until your bank releases it after the rental ends. Banks can take up to 15 business days to reflect the release.

Before arriving at the Burlington counter, it is a good idea to:

• Confirm your card is enabled for in-person transactions in the United States
• Set a travel notice with your bank to prevent fraud blocks
• Bring a backup credit card in your name in case your primary card is declined

An International Driving Permit (IDP) is mandatory at the Dollar counter in Burlington if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP together.

If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required for renting in Burlington or elsewhere in the United States.

Important points to keep in mind:

• The IDP is a translation document only and cannot be used as a standalone license
• You must obtain the IDP in your home country before traveling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders
• All documents presented at the Dollar counter in Burlington must be physical originals; digital copies are not accepted

If you are unsure whether your license qualifies, obtain an IDP before your trip to avoid any issues at the Burlington pickup counter.

Yes, a young driver surcharge applies to Dollar rentals in Burlington for drivers between the ages of 21 and 24. The standard Dollar surcharge in the United States is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Drivers under 21 are generally not eligible to rent from Dollar in Burlington or most other U.S. locations, with the exception of New York and Michigan where state law requires rentals to drivers aged 18 and older.

In addition to the daily surcharge, under-25 renters at the Burlington Dollar location face vehicle class restrictions. Categories such as full-size sedans, SUVs, minivans, luxury, premium, and convertible vehicles are typically reserved for renters aged 25 and older. Economy, compact, and intermediate classes are usually available to younger renters.

The surcharge is paid directly at the Dollar counter in Burlington and is not included in your prepaid booking total. Budget accordingly before your pickup date.

Dollar rentals in Burlington operate on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Burlington Airport location, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the garage.

When returning your Dollar rental in Burlington, refuel within approximately 10 miles or 15 kilometers of the return location at 1200 Airport Drive so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Dollar may charge:

• A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
• An additional refueling service or administrative fee

For after-hours returns at the Burlington garage, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation.

Yes, you can add an additional driver to your Dollar rental in Burlington, either as part of your rate or for a fee paid at the counter.

If your booking confirmation states that an additional driver is included, the first extra driver is free of charge. If it is not included, Dollar in the United States charges US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the rental period.

To add a driver at the Burlington Dollar counter:

• The additional driver must be present at pickup with a valid driver's license
• If their license uses a non-Latin alphabet, they must also bring an IDP
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young driver surcharge

Only drivers listed on the Dollar rental agreement in Burlington are covered by the vehicle's protections such as CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those coverages.

The insurance coverage included in your Dollar rental in Burlington depends on the rate plan selected at the time of booking. In the United States, two main plan levels are available: All Inclusive and All Inclusive Plus.

Both plans typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

• Damage or injury you cause to third parties, which requires separate liability coverage (LIS or SLI)
• Tires, wheels, undercarriage, or roof damage unless specifically included
• Incidents involving unauthorized drivers or prohibited use such as off-road driving

Third-party liability coverage for Burlington and the rest of Vermont may or may not be included depending on your rate. Review your booking confirmation carefully before picking up your Dollar rental to confirm exactly what is covered and whether any deductible applies.

Yes, one-way rentals are possible with Dollar in Burlington, but a drop-off fee may apply depending on your return location.

The drop-off fee is route-specific and varies based on the distance between Burlington and your return city, the vehicle class, and the season. For example, returning a Dollar rental from Burlington to a nearby city in Vermont or a neighboring state may carry a moderate fee, while long-distance or cross-country one-ways typically carry higher fees.

To check whether a drop-off fee applies to your specific route:

• Select your different return location during the booking search
• Review the rate details page, where any drop-off fee will be listed under the section labeled as amounts due at destination
• Your booking confirmation will also show this fee if it applies

The drop-off fee cannot be prepaid and is paid directly to Dollar at the Burlington pickup counter or at the return location. If a fee appears at the counter that was not disclosed in your confirmation, keep all paperwork and contact support after the rental ends.

Yes, most bookings include Travel Assistance coverage provided by Terrawind Global Protection, and this benefit applies to your Dollar rental in Burlington as well.

This coverage is designed for situations that may arise during your trip, such as a medical emergency on a Vermont highway, a breakdown in a remote area outside Burlington, or a flight cancellation affecting your travel plans. Core benefits typically include:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your booking confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It is intended for travelers visiting Burlington from outside North America. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

If your flight to Burlington is delayed, Dollar will generally hold your reservation for up to 24 hours from the original scheduled pickup time, provided the counter is still open when you arrive.

The Dollar counter at Burlington International Airport (BTV) operates daily from 08:00 to 23:59. If your delay pushes your arrival outside those hours, you will not be able to pick up the vehicle until the counter reopens the following morning.

Key points to keep in mind:

• Delays of less than 24 hours: your Dollar reservation in Burlington should be held automatically; no action is typically required
• Delays of more than 24 hours: contact support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible, as changes beyond the 24-hour window are not guaranteed
• If the delay causes you to arrive after the counter closes at 23:59, plan to pick up your Dollar rental in Burlington the next morning when the counter reopens

Always keep your flight documentation in case the Dollar counter in Burlington requests proof of the delay when you arrive.