Avis Car Rental
in Portland

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portland, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Portland International Airport is located inside the Consolidated Rental Car Facility at 7240 NE Airport Way, Portland, OR 97218, on the first level of the parking garage.

After landing, follow signs to baggage claim, then exit the terminal and cross the street to reach the Consolidated Rental Car Facility. The Avis counter is on the first floor of that garage. If you are an Avis Preferred member, head to the second floor kiosk instead of the main counter.

The PDX Avis counter is open daily from 05:00 AM to 01:00 AM, making it one of the most accessible options for early arrivals and late-night flights into Portland.

Avis operates two main Portland locations with very different hours, so it is important to plan accordingly before your rental.

• Portland International Airport (PDX), 7240 NE Airport Way: open daily 05:00 AM to 01:00 AM. After-hours vehicle returns are available; park the car forward, leave the keys in the cupholder with your rental agreement, and note the return time on the contract.
• Downtown Portland, 330 SW Washington St (between SW 3rd Ave and SW 4th Ave, inside a parking garage): open Monday through Friday 08:00 AM to 05:00 PM, Saturday and Sunday 09:00 AM to 01:00 PM. There is no key drop box at this location, so after-hours returns are not permitted. If you need to return outside those hours, you must either return the following business day or drop the vehicle at the Avis PDX airport location instead.

The downtown Portland Avis location does offer a free pickup service, which can be convenient if you are staying in the city center.

Yes, you can return your Avis rental car after hours at Portland International Airport (PDX).

The Avis return facility at 7240 NE Airport Way in Portland offers 24-hour drop-off. Staffed return service runs from approximately 04:00 AM to 11:00 PM. If you return outside staffed hours, follow these steps:

• Park the vehicle in the designated Avis return area at the Consolidated Rental Car Facility.
• Leave the keys in the cupholder along with your signed rental agreement.
• Note the exact return time on the agreement before leaving.
• You can retrieve your final receipt online using the e-receipt service if needed.

Note that the downtown Portland Avis location at 330 SW Washington St does not have a key drop box, so after-hours returns are not available there. If your rental ends outside downtown business hours, the PDX airport location is your only after-hours option in Portland.

Oregon currently has no statewide interstate toll roads, so most driving in and around Portland with your Avis rental will be toll-free. However, there are two bridge tolls you may encounter if you drive beyond the immediate Portland metro area:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment is accepted in cash, via Breezby, or online within 7 days through the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby.

Neither bridge is a fully cashless facility, so you can pay in cash directly at the toll booth. There are no congestion charges or emissions zones affecting drivers in Portland.

If you do pay tolls during your Avis rental in Portland, Hola Car Rentals includes Tolls Cashback on all bookings. You can claim up to 5% of your total booking value back for tolls paid. Submit your rental agreement and toll receipts to [email protected] within 30 days of returning the vehicle.

To pick up your Avis rental car in Portland, you must present the following physical documents at the counter:

• Your original, unexpired driver's license. If your license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license.
• A major credit card physically in the main driver's name, with the driver's name printed on the card. This is used for the security deposit hold. Debit cards, prepaid cards, and virtual cards are not accepted.
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Portland from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet will not be accepted at the Avis counter in Portland. If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required.

Yes, Avis in Portland requires a physical major credit card in the main driver's name for the security deposit hold at pickup.

The card must have the driver's name printed on it and must have sufficient available credit to cover the hold. For most standard vehicles at U.S. Avis locations, the typical hold is approximately US$300 to US$400, though the exact amount is set by the Avis counter and may vary by vehicle class or rental duration.

• Debit cards are not accepted for the deposit hold.
• Prepaid or virtual cards are not accepted.
• Someone else's card is not accepted, even if they are present.

Even if you prepaid your Portland Avis booking in full, you are still required to present a physical credit card at the counter for the hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 business days. Bringing a backup credit card is always a good idea in case your primary card is declined.

Yes, Avis in Portland applies a young driver surcharge for renters between the ages of 21 and 24.

In Oregon, the standard minimum rental age at Avis is 21, but drivers under 25 are subject to a daily underage fee. At Avis, Budget, and Payless, the young driver surcharge is US$13 per rental day, with a maximum cap of US$65 plus applicable taxes. This fee is paid at the Avis counter in Portland at the time of pickup.

Additionally, certain vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, minivans, luxury, premium, and convertible categories. Younger renters in Portland are generally limited to economy, compact, intermediate, and compact SUV classes.

One important exception: if you are a traveler from Latin America or the Caribbean aged 21 to 24, some Hola Car Rentals rates with Avis waive the underage fee. Check your booking confirmation to see if this waiver is explicitly listed before arriving at the Portland counter.

Avis rentals in Portland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on your rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Portland location.
• Refuel within approximately 10 miles of the return location, whether that is the Avis facility at PDX airport or the downtown Portland garage on SW Washington St.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Avis will charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at Portland Airport, leave your fuel receipt in the vehicle with your rental agreement. If the tank was not full at pickup, ask the Avis agent to note the exact level on the contract so you only need to return it at that same level.

Most Hola Car Rentals bookings, including Avis rentals in Portland, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is especially useful if something unexpected happens during your Portland trip, such as a medical emergency, a vehicle breakdown on a remote Oregon highway, or a flight cancellation affecting your travel plans. Coverage typically includes:

• Travel and medical insurance for up to 5 passengers per event.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To use this benefit, call the 24-hour assistance line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this coverage applies only to travelers who are not residents of the United States or Canada. If you are a U.S. or Canadian resident renting an Avis vehicle in Portland, this particular benefit does not apply to your booking.

Yes, you can add an additional driver to your Avis rental in Portland, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis in Portland charges US$13 per rental day for an additional driver, with a maximum cap of US$65 plus applicable taxes.

Requirements for adding a driver at the Portland Avis counter:

• The additional driver must be physically present at pickup to show their valid driver's license and sign the rental agreement.
• For Avis in Portland, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to the underage surcharge or may not be accepted as additional drivers.
• If the additional driver's license is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit.

Only drivers listed on the Avis rental agreement in Portland are covered by the rental protections, including CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.

The insurance included in your Avis rental in Portland depends on the rate plan you selected when booking through Hola Car Rentals.

Most rates include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability if the Avis vehicle is damaged or stolen during your Portland rental. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage to other vehicles or injuries to other people.

For third-party liability, which covers bodily injury or property damage you cause to others while driving in Portland, you may need to add Liability Insurance Supplement (LIS or SLI) separately. Some U.S. states require a minimum level of liability to be included, but this varies. Check your Avis rental agreement at the Portland counter to confirm what is active.

• CDW or LDW: covers damage to the Avis rental vehicle.
• LIS or SLI: covers damage or injury to third parties.
• Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) are optional add-ons available at the counter.

Always review your Hola Car Rentals confirmation before arriving at the Portland Avis counter to understand exactly what is included in your rate.

Yes, a valid foreign driver's license is generally accepted to rent an Avis car in Portland, Oregon.

However, the requirements depend on the language and script of your license:

• If your license is in English or uses a Latin (Roman) alphabet, it is accepted at the Avis counter in Portland. An International Driving Permit (IDP) is recommended but not strictly required.
• If your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, Korean, or Cyrillic (Russian), an IDP is mandatory. You must carry both your original license and the IDP together at all times.

An IDP is a translation document only and is not valid on its own. It must always be presented alongside your original license. If you need an IDP, obtain it in your home country before traveling to Portland, as U.S. organizations such as AAA only issue IDPs to holders of U.S. licenses.

At the Avis counter in Portland, all documents must be physical originals. Digital copies are not accepted. Make sure your license is unexpired and that the name on your license matches the name on your credit card and booking confirmation.

Portland has several road characteristics that can surprise drivers, especially those unfamiliar with the city, and are worth knowing before you collect your Avis vehicle.

• Bike lanes are wide and prominent on major corridors. Portland has undergone significant road reconfigurations that reduce car lanes and expand cycling infrastructure. Streets like NE Broadway have been narrowed from three car lanes to two, with a 12-foot bike lane added. Expect lane reductions without much warning.
• Downtown Portland uses a dense one-way street grid. Navigation apps will help, but some streets have been converted or are under consideration for conversion, which can make routing unpredictable.
• Pedestrian priority is strictly enforced. Local driving culture emphasizes yielding to cyclists and pedestrians, and crossings are frequent.
• Some residential blocks are classified as "Roadway Not Improved," meaning they are unpaved or potholed and legally not maintained by the city. Avoid these with your Avis rental, as damage from off-road or unpaved surfaces is typically excluded from CDW coverage.
• There are no congestion charges or emissions zones in Portland, so no special permits are needed to drive in the city center.

Familiarizing yourself with these conditions before leaving the Avis counter in Portland will help you navigate the city more confidently.