Avis Car Hire
in Portland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Portland International Airport is located inside the Consolidated Rental Car Facility at 7240 NE Airport Way, Portland, OR 97218, on the first level of the car park.

After landing, follow signs to baggage reclaim, then exit the terminal and cross the street to reach the Consolidated Rental Car Facility. The Avis counter is on the ground floor of that car park. If you are an Avis Preferred member, head to the kiosk on the second floor instead of the main counter.

The PDX Avis counter is open daily from 05:00 to 01:00, making it one of the most accessible options for early arrivals and late-night flights into Portland.

Avis operates two main Portland locations with very different hours, so it is important to plan accordingly before your hire.

• Portland International Airport (PDX), 7240 NE Airport Way: open daily 05:00 to 01:00. After-hours vehicle returns are available; park the car forward, leave the keys in the cupholder with your rental agreement, and note the return time on the contract.
• Downtown Portland, 330 SW Washington St (between SW 3rd Ave and SW 4th Ave, inside a parking garage): open Monday to Friday 08:00 to 17:00, Saturday and Sunday 09:00 to 13:00. There is no key drop box at this location, so after-hours returns are not permitted. If you need to return outside those hours, you must either return the following business day or drop the vehicle at the Avis PDX airport location instead.

The downtown Portland Avis location does offer a free pickup service, which can be convenient if you are staying in the city centre.

Yes, you can return your Avis hire car after hours at Portland International Airport (PDX).

The Avis return facility at 7240 NE Airport Way in Portland offers 24-hour drop-off. Staffed return service runs from approximately 04:00 to 23:00. If you return outside staffed hours, follow these steps:

• Park the vehicle in the designated Avis return area at the Consolidated Rental Car Facility.
• Leave the keys in the cupholder along with your signed rental agreement.
• Note the exact return time on the agreement before leaving.
• You can retrieve your final receipt online using the e-receipt service if needed.

Note that the downtown Portland Avis location at 330 SW Washington St does not have a key drop box, so after-hours returns are not available there. If your hire ends outside downtown business hours, the PDX airport location is your only after-hours option in Portland.

Oregon currently has no statewide interstate toll roads, so most driving in and around Portland with your Avis hire will be toll-free. However, there are two bridge tolls you may encounter if you drive beyond the immediate Portland metro area:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment is accepted in cash, via Breezby, or online within 7 days through the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby.

Neither bridge is fully cashless, so you can pay in cash directly at the toll booth. There are no congestion charges or emissions zones affecting drivers in Portland.

If you do pay tolls during your Avis hire in Portland, Hola Car Rentals includes Tolls Cashback on all bookings. You can claim up to 5% of your total booking value back for tolls paid. Submit your rental agreement and toll receipts to [email protected] within 30 days of returning the vehicle.

To pick up your Avis hire car in Portland, you must present the following physical documents at the counter:

• Your original, unexpired driving licence. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence.
• A major credit card physically in the main driver’s name, with the driver’s name printed on the card. This is used for the security deposit authorisation hold. Debit cards, prepaid cards, and virtual cards are not accepted.
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Portland from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet will not be accepted at the Avis counter in Portland. If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required.

Yes, Avis in Portland requires a physical major credit card in the main driver’s name for the security deposit authorisation hold at collection.

The card must have the driver’s name printed on it and must have sufficient available credit to cover the hold. For most standard vehicles at U.S. Avis locations, the typical hold is approximately US$300 to US$400, though the exact amount is set by the Avis counter and may vary by vehicle class or hire duration.

• Debit cards are not accepted for the deposit hold.
• Prepaid or virtual cards are not accepted.
• Someone else’s card is not accepted, even if they are present.

Even if you prepaid your Portland Avis booking in full, you are still required to present a physical credit card at the counter for the hold. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 working days. Bringing a backup credit card is always advisable in case your primary card is declined.

Yes, Avis in Portland applies a young driver surcharge for renters between the ages of 21 and 24.

In Oregon, the minimum hire age at Avis is 21, but drivers under 25 are subject to a daily underage fee. At Avis, Budget, and Payless, the young driver surcharge is US$13 per hire day, with a maximum of US$65 plus applicable taxes. This fee is payable at the Avis counter in Portland at the time of collection.

Additionally, certain vehicle classes are restricted to renters aged 25 and over, including full-size SUVs, minivans, luxury, premium, and convertible categories. Younger renters in Portland are generally limited to economy, compact, intermediate, and compact SUV classes.

One important exception: if you are a traveller from Latin America or the Caribbean aged 21 to 24, some Hola Car Rentals rates with Avis waive the underage fee. Check your booking confirmation to see if this waiver is explicitly listed before arriving at the Portland counter.

Avis hires in Portland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At collection, check the fuel gauge with the Avis agent and confirm the starting level is recorded on your rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Portland location.
• Refuel within approximately 10 miles of the return location, whether that is the Avis facility at PDX airport or the downtown Portland garage on SW Washington St.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Avis will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at Portland Airport, leave your fuel receipt in the vehicle with your rental agreement. If the tank was not full at collection, ask the Avis agent to note the exact level on the contract so you only need to return it at that same level.

Most Hola Car Rentals bookings, including Avis hires in Portland, include travel assistance cover provided by Terrawind Global Protection at no extra cost.

This benefit is especially useful if something unexpected happens during your Portland trip, such as a medical emergency, a vehicle breakdown on a remote Oregon highway, or a flight cancellation affecting your travel plans. Cover typically includes:

• Travel and medical insurance for up to 5 passengers per event.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To use this benefit, call the 24-hour assistance line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this cover applies only to travellers who are not residents of the United States or Canada. If you are a U.S. or Canadian resident hiring an Avis vehicle in Portland, this particular benefit does not apply to your booking.

Yes, you can add an additional driver to your Avis hire in Portland, either as part of your rate or for a fee payable at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis in Portland charges US$13 per hire day for an additional driver, with a maximum of US$65 plus applicable taxes.

Requirements for adding a driver at the Portland Avis counter:

• The additional driver must be physically present at collection to show their valid driving licence and sign the rental agreement.
• For Avis in Portland, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to the underage surcharge or may not be accepted as additional drivers.
• If the additional driver’s licence is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit.

Only drivers listed on the Avis hire agreement in Portland are covered by the rental protections, including CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

The insurance included in your Avis hire in Portland depends on the rate plan you selected when booking through Hola Car Rentals.

Most rates include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability if the Avis vehicle is damaged or stolen during your Portland hire. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage to other vehicles or injuries to other people.

For third-party liability, which covers bodily injury or property damage you cause to others while driving in Portland, you may need to add Liability Insurance Supplement (LIS or SLI) separately. Some U.S. states require a minimum level of liability to be included, but this varies. Check your Avis hire agreement at the Portland counter to confirm what is active.

• CDW or LDW: covers damage to the Avis hire vehicle.
• LIS or SLI: covers damage or injury to third parties.
• Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) are optional extras available at the counter.

Always review your Hola Car Rentals confirmation before arriving at the Portland Avis counter to understand exactly what is included in your rate.

Yes, a valid foreign driving licence is generally accepted to rent an Avis car in Portland, Oregon.

However, the requirements depend on the language and script of your licence:

• If your licence is in English or uses a Latin (Roman) alphabet, it is accepted at the Avis counter in Portland. An International Driving Permit (IDP) is recommended but not strictly required.
• If your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, Korean, or Cyrillic (Russian), an IDP is mandatory. You must carry both your original licence and the IDP together at all times.

An IDP is a translation document only and is not valid on its own. It must always be presented alongside your original licence. If you need an IDP, obtain it in your home country before travelling to Portland, as U.S. organisations such as AAA only issue IDPs to holders of U.S. licences.

At the Avis counter in Portland, all documents must be physical originals. Digital copies are not accepted. Make sure your licence is unexpired and that the name on your licence matches the name on your credit card and booking confirmation.

Portland has several road characteristics that can surprise drivers, especially those unfamiliar with the city, and are worth knowing before you collect your Avis vehicle.

• Bike lanes are wide and prominent on major corridors. Portland has undergone significant road reconfigurations that reduce car lanes and expand cycling infrastructure. Streets like NE Broadway have been narrowed from three lanes to two, with a 12-foot bike lane added. Expect lane reductions without much warning.
• Downtown Portland uses a dense one-way street grid. Navigation apps will help, but some streets have been converted or are under consideration for conversion, which can make routing unpredictable.
• Pedestrian priority is strictly enforced. Local driving culture emphasises yielding to cyclists and pedestrians, and crossings are frequent.
• Some residential blocks are classified as "Roadway Not Improved," meaning they are unpaved or potholed and legally not maintained by the city. Avoid these with your Avis hire, as damage from off-road or unpaved surfaces is typically excluded from CDW cover.
• There are no congestion charges or emissions zones in Portland, so no special permits are needed to drive in the city centre.

Familiarising yourself with these conditions before leaving the Avis counter in Portland will help you navigate the city more confidently.