Avis Car Hire
in Oregon

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oregon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Portland International Airport (PDX) in Oregon is located in the Consolidated Rental Car Facility, on the first floor of the car park adjacent to the terminal.

To reach it after landing, follow the baggage claim signs, exit the terminal, and cross over to the Consolidated Rental Car Facility. If you are an Avis Preferred member, head to the second floor kiosk to skip the main counter line. Walk-up customers should follow the signs marked "Arrivals" or "Rental Car Return" to reach the Avis counter on the first floor.

The Avis counter at PDX is open Monday through Sunday, 5:00 AM to 1:00 AM. If you arrive outside those hours, after-hours returns are supported: park the vehicle forward, leave the keys and rental agreement in the cupholder with the return time and date noted, and your e-receipt will be available online.

Yes, after-hours returns are available at the Avis location serving Eugene Mahlon Sweet Airport (EUG) in Oregon.

The Avis return address at EUG is 28801 Douglas Dr, Suite 6. During your return, follow the terminal rental return signs to the designated area. The Avis counter at EUG is open Monday through Sunday, 8:00 AM to 12:00 AM.

For after-hours drop-offs outside those times, park and lock the vehicle, then place the keys and rental agreement in the key drop box located near the primary entrance, across from the returns area. A 24-hour drop-off option is supported at this Oregon location.

Before leaving the vehicle, take a photo of the fuel gauge and odometer as documentation. Keep your final fuel receipt as well, since the standard fuel policy requires you to return the car at the same fuel level recorded at pick-up.

Oregon has very few toll roads, so most Avis renters driving within the state will not encounter tolls on typical routes.

The only operational tolls in Oregon are on two Columbia River bridges:

• Hood River-White Salmon Interstate Bridge: US$2.00 for passenger cars (US$1.00 with a Breezby prepaid account). Payment accepted by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 for passenger cars (US$1.25 with Breezby). Trucks are charged US$3.00 per axle.

There are no statewide electronic toll systems such as E-ZPass or SunPass operating in Oregon. These bridges are not cashless, so you can pay directly with cash at the booth or settle online within 7 days if you do not pay at the crossing.

Planned tolls on Interstate 205 bridges have been paused until at least 2026, so Avis renters in Oregon are not affected by those at this time. There are also no congestion charges or emissions zones anywhere in Oregon.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis rental in Oregon.

While Oregon has very few toll roads, this benefit is still useful if your trip takes you across the Hood River-White Salmon Interstate Bridge or the Bridge of the Gods, or if you drive into neighbouring states such as California or Washington where tolls are more common.

To claim your cashback after returning your Avis vehicle in Oregon:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

To pick up your Avis rental car in Oregon, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy).
• A major credit card with your name printed on the physical card, in the main driver’s name, for the authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not mandatory.

All documents must be physical originals. Digital versions shown on a phone are not accepted at the Avis counter in Oregon. Debit and prepaid cards are not accepted for the authorisation hold.

When picking up your Avis rental in Oregon, a temporary authorisation hold will be placed on your credit card at the counter. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by location, vehicle class, and season.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after drop-off.

A few important points for your Avis pickup in Oregon:

• Only a major credit card with your name printed on the physical card is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• Premium or speciality vehicle classes may require a higher hold amount.
• Bring a backup credit card in case your primary card is declined.
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up an Avis hire in Oregon.

In the United States, including Oregon, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay an additional daily fee. For Avis in Oregon, this fee is US$13 per rental day plus applicable taxes, with a maximum charge of US$65 plus taxes for the rental period.

Additional restrictions that apply to under-25 renters at Avis in Oregon include:

• Vehicle class limits: categories such as Full Size, SUV, Minivan, Luxury, Premium, and Convertible are typically restricted to drivers 25 and older.
• Economy, Compact, and Intermediate vehicles are generally available to younger renters.

One exception worth noting: if you are a driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis may waive the underage fee. Check your booking confirmation to see if this waiver is explicitly listed.

Yes, Avis offers one-way hires between cities in Oregon, allowing you to pick up at one location and return to a different one.

Common one-way routes in Oregon include trips between Portland International Airport (PDX), Eugene Airport (EUG), Medford Rogue Valley International Airport (MFR), and Redmond Municipal Airport (RDM), as well as off-airport city locations.

A drop-off fee may apply depending on the specific route, vehicle class, and dates selected. This fee is route-specific and set by Avis. When booking through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the "To pay at destination" section before you confirm your reservation.

A few things to keep in mind:

• The drop-off fee is separate from mileage, fuel, and tolls.
• Changing your return location after booking may reprice the hire and recalculate the fee.
• Cross-border one-way hires (for example, Oregon to Canada) may be restricted or require prior approval from Avis.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Avis hire in Oregon as well.

This benefit is especially relevant if you are driving through Oregon's more remote areas, such as the Cascade Range or rural southern Oregon, where access to services can be limited. Core benefits typically include:

• Travel and medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Avis hire in Oregon, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call.

Important: this cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. Cover details and limits are shown on your booking confirmation.

Avis hires in Oregon follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees during your Oregon hire:

• At pick-up, confirm the fuel level with the Avis agent and make sure the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire, use the correct fuel type as specified in the vehicle documentation.
• Before returning, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full on the way back.
• Keep your final fuel receipt with the date, time, and station address.

If you return the vehicle below the recorded starting level, Avis may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at Oregon airports such as PDX or EUG, leave the fuel receipt in the vehicle and keep a photo of the full gauge for your records.

The insurance cover included with your Avis hire in Oregon depends on the rate plan selected when booking through Hola Car Rentals.

The two main types of cover to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. This does not cover damage to other vehicles or injuries to third parties.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. In the United States, not all states require hire companies to include minimum liability cover, so it is strongly recommended to add this to your Avis booking in Oregon.

CDW and LDW do not cover tyres, undercarriage, roof damage, or personal belongings. Always review your Hola Car Rentals confirmation to confirm which protections are included and whether any deductible applies before picking up your Avis vehicle in Oregon.

Yes, you can add an additional driver to your Avis hire in Oregon, but the additional driver must be present at the counter at the time of pick-up with a valid driver’s licence.

Whether the additional driver is free or paid depends on your rate:

• If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost.
• If not included, Avis in Oregon charges US$13 per rental day plus taxes for an additional driver, with a maximum charge of US$65 plus taxes for the hire period.

Important conditions for adding a driver to your Avis hire in Oregon:

• The additional driver must be at least 25 years old for Avis. Drivers aged 21 to 24 may be subject to a young-renter surcharge or may not be accepted as additional drivers.
• The additional driver must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet.
• Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover.

If your flight is delayed and you arrive later than your scheduled Avis pick-up time in Oregon, your reservation will generally be held for up to 24 hours from the original pick-up time.

Here is what to expect depending on the length of the delay:

• Delay of less than 24 hours: Avis in Oregon will hold your booking. Make sure you arrive during counter operating hours. At Portland International Airport (PDX), the Avis counter is open 5:00 AM to 1:00 AM daily. At Eugene Airport (EUG), hours are 8:00 AM to 12:00 AM daily.
• Delay of more than 24 hours: Contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible.

If you arrive after the Avis counter closes at your Oregon airport, check your booking confirmation for after-hours instructions. PDX and EUG both support 24-hour drop-off, and similar arrangements may apply for late arrivals depending on your specific reservation terms.