Noleggio Auto Hertz
a Maine

Hola Car Rentals è l'unico partner premium dei principali marchi di noleggio auto che operano a Maine, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi che nessun'altra società può eguagliare:

• Copertura di responsabilità civile gratuita a partire da US$ 300.000 in caso di incidente (applicabile solo a determinate tariffe e itinerari)
• Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il periodo di noleggio
• Assistenza medica di viaggio premium con copertura fino a US$ 150.000 per un massimo di 5 passeggeri in caso di emergenza medica, escluse le condizioni preesistenti
• Garanzia No Extra Charges©: se al banco Le addebitano qualcosa che non è indicato nella sua conferma e non è un servizio opzionale che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'addebito dopo verifica

Tutto questo senza costi aggiuntivi, garantendoLe un'esperienza di noleggio completamente protetta e la tranquillità durante tutto il Suo viaggio a Maine.

No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione a Maine sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.

Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco a Maine Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.

Gli unici costi al di fuori di questa garanzia sono:

• Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
• Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)

Hertz operates at three main airports in Maine, making airport pickup the standard option for most visitors arriving by air.

• Portland International Jetport (PWM), Portland: counter at 1001 Westbrook Street, with a nearby off-airport site at 1011 Westbrook Street
• Bangor International Airport (BGR), Bangor: on-site Hertz rental lot accessible via Godfrey Boulevard
• Augusta State Airport (AUG), Augusta: location at 75 Airport Road

There are no confirmed dedicated downtown Hertz branches in Maine beyond the airport and near-airport sites listed above. If you are flying into any of these Maine airports, your Hertz counter will be at or very close to the terminal. Check your booking confirmation for the exact address and any updated counter hours before you travel.

To collect your Hertz vehicle in Maine, bring the following physical documents to the counter.

• Original, unexpired driver's license in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license
• Major credit card with the driver's name printed on the card, in the main driver's name, for the security hold. Debit and prepaid cards are not accepted for the deposit
• Passport or valid government photo ID
• Booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets (required for foreign visitors)

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Hertz counter in Maine. Name mismatches between your license, passport, and credit card are a common reason for delays, so verify everything matches before you travel.

Maine's primary toll highway is the Maine Turnpike, which runs from Kittery to Augusta and uses the E-ZPass electronic toll system. Cash booths have been largely eliminated, so cashless tolling is the norm throughout Maine.

Your Hertz rental car in Maine will come equipped with an electronic toll device. At the Hertz counter you can choose between two options.

• Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day depending on location and rental period) that covers all tolls you incur on Maine roads during the rental
• Pay-per-use: you are billed for each toll you pass through, plus an administrative processing fee per transaction, charged to the card on file after the rental ends

If you drive through an E-ZPass lane without enrolling in the Hertz toll program, Hertz will still receive a notice and charge your card for the toll plus any applicable fees. Toll charges often appear on your statement four to six weeks after the rental period ends, so do not be surprised by a post-rental charge related to Maine Turnpike tolls.

Yes, you can get cashback on tolls paid on the Maine Turnpike or any other toll road during your Hertz rental in Maine through the Hola Car Rentals Tolls Cashback benefit.

All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the rental period. For example, if your booking total is US$500, the maximum cashback is US$25. If your actual Maine toll charges are lower than that cap, you receive the full toll amount back.

To claim after returning your Hertz vehicle in Maine, email [email protected] within 30 days of return and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at the Hertz counter
• A receipt or statement showing the toll charges paid (toll provider invoice, final rental invoice with itemized toll line, or transponder statement)

Refunds are processed to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your Hertz vehicle in Maine, the counter will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the rental ends.

For Hertz locations in the United States, including Maine, the typical hold on a standard car is approximately US$300 to US$400. The exact amount can vary based on:

• Vehicle class (premium or specialty vehicles may carry a higher hold)
• Rental duration and season
• Specific airport or city location in Maine

The hold must be placed on a physical major credit card in the main driver's name with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Maine. After you return the vehicle, the hold is released, but your bank controls how quickly it clears, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Yes, you can add an additional driver to your Hertz rental in Maine, either as part of your rate or by paying a fee at the counter.

If your booking confirmation states that an additional driver is included, the first extra driver is free. If it is not included, Hertz charges US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period.

Requirements for adding a driver at the Hertz counter in Maine:

• The additional driver must be physically present at pickup
• They must show a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• They must meet the minimum age requirements for Maine
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle in Maine, coverage may be void and additional charges could apply.

The minimum age to rent a Hertz car in Maine without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee at the Hertz counter in Maine.

Maine follows the standard U.S. rules, which means:

• Drivers 25 and older: no age surcharge
• Drivers 21 to 24: eligible to rent but subject to a young-renter surcharge, which varies by location and vehicle class
• Drivers under 21: generally not eligible to rent at Hertz locations in Maine

Vehicle class restrictions also apply. Drivers under 25 are typically limited to economy, compact, and intermediate categories. Classes such as full-size SUVs, premium, luxury, convertibles, and vans are usually restricted to renters aged 25 and older at Hertz in Maine.

A valid driver's license and a major credit card in the main driver's name are required regardless of age. If you are 21 to 24, Budget for the daily surcharge when comparing total rental costs.

Hertz rentals in Maine follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at Maine Hertz locations:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location (Bangor, Portland, or Augusta airports) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Maine below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning full is always the most cost-effective option.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident on Maine highways or in more remote areas of the state.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience an incident while driving your Hertz rental in Maine, contact the assistance line immediately:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Maine, and a brief description of what happened. Follow the coordinator's instructions and keep all receipts and reports.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your itinerary.

Yes, one-way rentals are generally possible with Hertz in Maine, allowing you to pick up at a Maine airport such as Portland (PWM) or Bangor (BGR) and return the vehicle in a different state.

Key points to know before booking a one-way Hertz rental from Maine:

• A drop-off fee may apply and is route-specific. The fee varies by destination, vehicle class, and season
• The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation
• This fee cannot be prepaid and is paid directly at the Hertz counter in Maine or at the return location
• Cross-border one-ways (for example, Maine to Canada) may be restricted or require prior authorization from Hertz
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Always review your booking confirmation to confirm whether a drop-off fee applies to your specific Maine departure route before finalizing your reservation.

After-hours returns at Hertz locations in Maine are subject to the specific policies of each airport branch. Counter hours at Maine airports such as Portland (PWM), Bangor (BGR), and Augusta (AUG) are not fixed and can vary by season and day, so confirm the hours on your rental agreement before your return date.

General guidance for after-hours Hertz returns in Maine:

• Follow any key-drop instructions provided on your rental agreement or by the Hertz agent at pickup
• Leave the keys in the designated drop box at the Hertz lot
• Keep a photo of the vehicle's condition, fuel gauge, and odometer at the time of return
• If you prepaid fuel, keep your final fuel receipt and leave a copy with the keys
• Note that liability for the vehicle may remain with you until the Hertz agent formally checks it in the next business day

The standard grace period for returns in Maine is typically 30 minutes past your agreed return time. Returning beyond that window may result in charges for additional hours or days plus a late fee. If you anticipate a late return, contact the Hertz location in Maine as early as possible.

Whether CDW (Collision Damage Waiver) or LDW (Loss Damage Waiver) is included in your Hertz rental in Maine depends on the rate plan you selected at booking. Check your Hola Car Rentals confirmation for a line showing car rental insurance or CDW/LDW coverage.

If CDW/LDW is included in your Maine Hertz booking, it reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism, subject to any deductible shown on your confirmation.

What CDW/LDW does not cover at Hertz in Maine:

• Third-party liability (injury or property damage to others), this requires separate LIS/ALI/SLI coverage
• Damage from prohibited use such as off-road driving, DUI, or unauthorized drivers
• Tires, wheels, undercarriage, roof, or keys unless specifically included
• Incidents not reported promptly to Hertz

If a deductible applies, you pay up to that amount per incident even with CDW/LDW active. All drivers must be named on the Hertz rental agreement in Maine for coverage to apply. Review your rental agreement carefully at the counter before signing.

No, the Hertz voucher process in Maine works the same way as at other Hertz locations in the United States. When you book through Hola Car Rentals, your prepaid rate is represented by a voucher that you present at the Hertz counter in Maine at pickup.

Important things to know about the Hertz voucher in Maine:

• The Hertz Group website or app may display a full amount to pay when you look up your reservation. This is normal and does not mean you will be charged again. It is a display quirk related to how Hertz shows voucher bookings
• At the Hertz counter in Maine, present your booking confirmation or printed voucher along with your driver's license and credit card for the security deposit hold
• The voucher covers the prepaid portion of your rental. Any optional add-ons you accept at the Maine counter (such as GPS, child seats, or a toll package) are paid separately at pickup
• The security deposit hold is still required even though your rental rate is prepaid

If the Hertz agent in Maine questions your voucher or attempts to charge the full amount again, show your Hola Car Rentals confirmation and ask them to apply the voucher before signing the agreement.