Thrifty Car Hire
in Portland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Portland International Airport (PDX) is located at an off-site facility at 7240 NE Airport Way, Portland, OR 97218. It is not inside the terminal, so you will need to take a shuttle from the airport's designated hire car shuttle area to reach it.

After collecting your luggage, follow the signs to the hire car shuttle stop inside or just outside the terminal. Board the Thrifty shuttle, which will take you directly to the facility at 7240 NE Airport Way. Once there, proceed to the Thrifty counter to complete your check-in, present your documents, and collect your vehicle.

The Portland Thrifty airport counter operates with extended hours, generally from 07:00 to midnight and beyond on most days, but hours can vary. Confirm the exact hours on your booking confirmation before you travel, especially if you are arriving late at night.

When collecting your Thrifty hire in Portland, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence.
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Portland from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted by Thrifty at the Portland counter. Make sure all names match across your licence, passport, and credit card to avoid any issues at pick-up.

Yes, a major credit card is required to hire from Thrifty in Portland. The card must be in the main driver’s name, with the driver’s name physically printed on the card, and must have sufficient available credit to cover the authorisation hold.

For a standard vehicle in the United States, the typical hold placed by Thrifty at Portland is approximately US$300 to US$400, though the exact amount can vary by vehicle class and location. This is a temporary authorisation, not a charge, and your bank will release it after the hire ends, which can take up to 15 working days depending on your card issuer.

• Debit cards are not accepted for the security deposit.
• Prepaid or virtual cards are not accepted.
• The card must belong to the main driver, not a third party.

Even if you prepaid your Portland Thrifty booking online, you must still present a physical credit card at the counter for the hold. Bringing a backup credit card is always advisable in case your primary card is declined.

Oregon currently has very few toll roads, and Portland itself has no congestion charges or emissions zone fees. However, if you drive your Thrifty vehicle beyond the immediate Portland area, there are two tolled bridges on the Columbia River you should be aware of:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment can be made by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with a Breezby account.

These bridges are not cashless facilities, so you can pay with cash directly. Oregon does not use E-ZPass or similar statewide electronic toll systems. Planned tolls on Interstate 205 bridges near Portland have been paused until at least 2026.

If you drive through any tolled point in your Thrifty vehicle without paying, you must settle the amount online within 7 days to avoid violations. Unpaid tolls billed through the hire company typically carry additional administrative fees on top of the toll amount.

Hola Car Rentals includes Tolls Cashback on all bookings, reimbursing up to 5% of your total booking value for tolls paid during your Portland hire. Submit your claim within 30 days of returning the vehicle.

An International Driving Permit (IDP) is not always mandatory for hiring from Thrifty in Portland, but it is strongly recommended in certain situations and required in others.

• If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is mandatory. Thrifty in Portland will not accept a licence in a non-Roman script without an accompanying IDP translation.
• If your licence is in English or issued by an EU or EEA country, an IDP is generally not required.
• If your licence is in a Latin-alphabet language other than English, an IDP is recommended but not strictly mandatory.

The IDP is a translation document only and must always be carried alongside your original driver’s licence. It cannot be used as a standalone document at the Thrifty counter in Portland. You must obtain your IDP in your home country before travelling, as it cannot be issued to foreign licence holders once you are in the United States.

The minimum age to hire from Thrifty in Portland without any additional surcharge is 25. Drivers between 21 and 24 years old can hire but will be subject to a daily young-driver surcharge, also called an underage fee.

For Thrifty in Portland, the young-driver surcharge is approximately US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period. This fee is paid directly at the Thrifty counter in Portland and is not included in your prepaid booking total.

Drivers under 25 are also restricted from hiring certain vehicle classes in Portland. Categories such as full-size SUVs, luxury, premium, convertibles, minivans, and vans are typically reserved for drivers aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger drivers.

Oregon does not have a state law requiring Thrifty to hire to drivers under 21, so the minimum eligible age at the Portland location is 21. Drivers under 21 cannot hire from Thrifty in Portland.

Yes, you can add an additional driver to your Thrifty hire in Portland, either as part of your booking rate or by paying a fee at the counter.

Check your booking confirmation first. If it states that an additional driver is included, no extra fee applies for the first additional driver. If it is not included, Thrifty in Portland charges approximately US$13.50 per hire day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes per hire period.

To add an additional driver at the Thrifty counter in Portland, the following conditions apply:

• The additional driver must be physically present at the Portland counter at pick-up.
• They must present a valid driver’s licence and, if required, an IDP.
• They must meet the minimum age requirements. For Thrifty, additional drivers should generally be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Thrifty hire agreement in Portland are covered by the vehicle’s protections. Anyone not named on the contract who drives the car may void your cover.

Most bookings include travel assistance cover provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident during your Thrifty hire in Portland or whilst travelling in the area.

This benefit typically covers:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Portland trip, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free), via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors hiring a Thrifty vehicle in Portland from outside North America. It also does not cover damage to the Thrifty hire vehicle itself, which is handled separately by CDW or LDW cover.

Yes, Thrifty offers one-way hires from Portland, allowing you to return the vehicle to a different Thrifty location within the United States. This is a convenient option if your travel plans take you from Portland to another city without returning.

A one-way drop-off fee applies for most routes and is route-specific. The fee varies depending on the destination, vehicle class, and season. This fee is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process and on your confirmation.

A few things to bear in mind for one-way Thrifty hires from Portland:

• The drop-off fee is a one-time charge paid at the Portland counter or the return location, depending on the partner's process.
• Cross-border one-way hires, such as returning the vehicle in Canada, may be restricted or carry significantly higher fees. Confirm availability before booking.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

Always verify the drop-off fee on your confirmation before finalising a one-way Thrifty hire from Portland.

Thrifty hires in Portland operate under a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it with a full tank to avoid fuel charges.

Here is how to handle fuel correctly during your Portland hire:

• At pick-up, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as indicated in the vehicle. Keep your fuel receipts.
• Before returning the vehicle to the Thrifty facility at 7240 NE Airport Way in Portland, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Take a photo of the full gauge at the pump and keep the final receipt showing the station address, date, and time.

If you return the Thrifty vehicle in Portland with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

The insurance and protection options included in your Thrifty hire in Portland depend on the rate plan you selected at booking. Review your confirmation carefully to understand what is covered.

Common coverages available for Thrifty hires in Portland include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others whilst driving the Thrifty vehicle in Portland. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended.

CDW or LDW and third-party liability are separate protections. Having one does not replace the other. If your Portland Thrifty confirmation does not clearly show both, consider adding the missing cover before your trip.

Personal items, your own injuries, and tyres or undercarriage damage are typically not covered by standard CDW or LDW.

If you arrive later than your scheduled Thrifty hire in Portland, your reservation will generally be held for up to 24 hours from the original pick-up time. As long as you arrive within that window and the Thrifty counter at 7240 NE Airport Way is still open, you can collect your vehicle without losing your booking.

If your flight is delayed and you expect to arrive outside counter hours, plan ahead:

• The Thrifty airport facility in Portland operates with extended hours, generally from 07:00 to midnight or later, but confirm the exact hours on your confirmation.
• If your delay pushes your arrival beyond 24 hours from the original pick-up time, contact support as soon as possible. Changes are not guaranteed but the team will assist where possible.
• If you miss the 24-hour window without contacting anyone, the booking may be forfeited with no refund.

For flight delays under 24 hours, Thrifty in Portland will hold your reservation. Always have your booking confirmation handy so the Thrifty agent can locate your reservation quickly when you arrive.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls you pay during your Thrifty hire in Portland.

While Portland itself has no toll roads, you may encounter tolled bridges if you drive beyond the city, such as the Hood River-White Salmon Interstate Bridge or the Bridge of the Gods on the Columbia River. Any tolls you pay during your Thrifty hire in Portland are eligible for this cashback.

To claim your Tolls Cashback after your Portland trip:

• Email [email protected] within 30 days of returning the Thrifty vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the Thrifty hire agreement signed at pick-up in Portland, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

The refund is issued to your original payment method and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. The maximum reimbursement is capped at 5% of your total booking value.