Thrifty Car Hire
in Oregon

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oregon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oregon.

No. With Hola Car Rentals, all costs and charges for your booking in Oregon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oregon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Portland International Airport (PDX) in Oregon is located at 7240 NE Airport Way, Portland, OR 97218. Thrifty operates directly at PDX, making it one of the most accessible pickup points in Oregon for arriving travellers.

When you land, follow the car hire signs inside the terminal towards the hire car area. Thrifty is among the brands serving PDX, so look for the Thrifty logo on the signage. If you are unsure which direction to go, airport information desks can point you towards the hire car counters.

In addition to PDX, Thrifty also serves Southwest Oregon Regional Airport in North Bend (1100 Airport Ln, North Bend, OR 97459) and maintains neighbourhood locations in cities across Oregon including Portland, Salem, Eugene, Bend, and several coastal towns.

To pick up a Thrifty hire car in Oregon, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Oregon from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Thrifty counter. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Oregon.

An International Driving Permit (IDP) is not always mandatory for renting from Thrifty in Oregon, but it depends on your licence.

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is required at the Thrifty counter in Oregon. If your licence is in English or uses the Latin alphabet, an IDP is recommended but not strictly mandatory.

Important points to keep in mind:

• The IDP is a translation document only. It is not a standalone licence and will not be accepted without your original driver’s licence.
• You must obtain your IDP in your home country before travelling to Oregon. US-based organisations such as AAA do not issue IDPs to non-US licence holders.
• All documents presented at the Thrifty counter must be physical originals. Digital versions are not accepted.

When in doubt, obtain an IDP before your trip to Oregon to avoid any issues at the Thrifty pickup counter.

Oregon has very few toll roads, making it one of the simpler US states for Thrifty renters to navigate in terms of tolls.

Currently, the only operational tolls in Oregon are on two Columbia River bridges:

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account. Payment is accepted by cash, Breezby account, or online within 7 days via the Port of Hood River.
• Bridge of the Gods: US$2.00 per car, or US$1.25 with a Breezby account.

These bridges are not cashless facilities, so you can pay with cash at the time of crossing. If you cross without paying, you must pay online within 7 days to avoid a violation. Unpaid tolls can result in billing through Thrifty at the highest applicable rate plus administrative fees.

Planned tolls on Interstate 205 bridges in Oregon have been paused until at least 2026, so those routes are currently free. There are no congestion charges or emissions zones anywhere in Oregon.

If you pay tolls whilst driving your Thrifty hire in Oregon, you may be eligible for Tolls Cashback through your booking. See the next FAQ for details.

Yes, you can get cashback on tolls paid during your Thrifty hire in Oregon through the Tolls Cashback benefit included with your booking.

All bookings include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during the hire period. In Oregon, this applies to tolls on the Hood River-White Salmon Interstate Bridge and the Bridge of the Gods, as well as any tolls you may encounter if you drive into neighbouring states such as Washington.

To claim your cashback after returning your Thrifty hire in Oregon:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the Thrifty hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

You must present a physical major credit card in the main driver’s name, with the driver’s name printed on the card, at the Thrifty counter in Oregon to cover the security deposit hold.

Key requirements to keep in mind:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card
• The name on the card must match the main driver’s name on the hire agreement
• The card must be a physical card. Virtual cards, digital wallets such as Apple Pay or Google Pay, and single-use card numbers are not accepted for the deposit
• You must have sufficient available credit to cover the hold, which is typically US$300 to US$400 for standard vehicles in the United States

Even if you prepaid your Thrifty Oregon booking online, you are still required to present a physical credit card at the counter for the security hold. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 working days.

Bringing a backup credit card in your name is always a good idea in case your primary card is declined.

Yes, renting from Thrifty at Portland International Airport (PDX) in Oregon typically involves additional fees beyond the base hire rate.

Common airport-related fees at PDX include:

• Airport Concession Recovery Fee (ACRF): typically 10 to 12% of the base hire rate, charged by Thrifty to recover the cost of operating at the airport
• Customer Facility Charge (CFC): approximately US$4.50 to US$5.00 per hire day at PDX
• Oregon state hire taxes and any applicable local surcharges

These fees can add 20 to 30% on top of the base rate shown during booking. If your booking confirmation states that taxes and fees are included, you should not be charged again at the Thrifty counter in Oregon. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee may apply.

One way to reduce these fees is to consider a Thrifty off-airport location in Oregon, such as downtown Portland or Salem, where airport concession and facility charges do not apply. Off-airport locations can be 20 to 40% cheaper than PDX for this reason, though you will need to arrange your own transport from the airport.

The minimum age to rent from Thrifty in Oregon without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Thrifty in Oregon but will be charged a daily young-renter surcharge (underage fee) at the counter.

For Thrifty in Oregon, the young-renter surcharge is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the hire period.

Additional restrictions for under-25 renters at Thrifty in Oregon include:

• Most premium, full-size, luxury, convertible, minivan, and large SUV vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate vehicle classes are generally available to younger renters
• A valid driver’s licence and a major credit card in the renter’s name are still required regardless of age

Oregon does not have a state law requiring Thrifty to rent to drivers under 21, unlike New York or Michigan. Drivers under 21 are generally not eligible to rent from Thrifty in Oregon.

Yes, most bookings include travel assistance cover that can help if you experience a medical emergency or other covered incident during your Thrifty hire in Oregon, provided you are not a US or Canadian resident.

This cover is provided by Terrawind Global Protection and typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Oregon has stretches of remote highway, particularly along the coast and in the Cascade Range, where reaching medical facilities quickly can be challenging. If you have an emergency during your Thrifty hire in Oregon, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and booking confirmation number ready when you call. This benefit does not cover damage to the Thrifty hire vehicle itself, which is handled by CDW/LDW cover.

Yes, you can add an additional driver to your Thrifty hire in Oregon, either as part of your booking rate or by paying a fee at the counter.

For Thrifty in Oregon, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. If your booking confirmation explicitly states that an additional driver is included at no charge, you should not be billed this fee at the Thrifty counter.

Requirements for adding an additional driver at the Thrifty counter in Oregon:

• The additional driver must be present at pickup and show a valid driver’s licence
• If their licence uses a non-Latin alphabet, an IDP is also required
• The additional driver must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-renter surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement in Oregon are covered by the vehicle’s protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void cover entirely.

Thrifty hires in Oregon follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Oregon:

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Thrifty Oregon locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Oregon has many petrol stations near major motorways and airports, so refuelling before returning your Thrifty vehicle should be straightforward.

Yes, one-way hires from Oregon to another state are generally possible with Thrifty, but a drop-off fee may apply depending on the route and vehicle class.

Key things to know about one-way Thrifty hires from Oregon:

• The drop-off fee is route-specific and varies by destination, season, and vehicle class. It is not a mileage or fuel charge but a separate repositioning fee set by Thrifty
• The fee will be shown during the booking process under the section labelled as payable at the destination. If no fee appears, the route does not carry a one-way charge
• Premium, large SUV, and speciality vehicle classes often carry higher drop-off fees or may not be available for one-way hires from Oregon
• Cross-border hires from Oregon into Canada require prior authorisation from Thrifty and may carry additional restrictions

If you change your drop-off location after booking, the hire will be re-priced and a new drop-off fee may apply. Always confirm the one-way fee on your booking confirmation before collecting your Thrifty vehicle in Oregon.

The insurance and protection options included with your Thrifty hire in Oregon depend on the rate plan selected during booking. It is important to review your confirmation carefully before arriving at the counter.

Common cover types relevant to Thrifty hires in Oregon:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others whilst driving the Thrifty vehicle in Oregon. Some US states require a minimum level of liability cover. Oregon renters are strongly encouraged to add supplementary liability cover up to US$300,000.

CDW/LDW and LIS/ALI/SLI are separate protections. Having one does not replace the other. Cover applies only to drivers listed on the Thrifty hire agreement in Oregon, so make sure all drivers are added at the counter before leaving.

If you are unsure what is included in your specific Thrifty Oregon booking, check your confirmation or contact customer support before pickup.