Hertz Car Hire
in Virginia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Virginia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Virginia.

No. With Hola Car Rentals, all costs and charges for your booking in Virginia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Virginia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Virginia has several toll roads that Hertz renters should plan for before hitting the road.

The main toll system in Virginia is E-ZPass, an electronic transponder network used across most toll facilities. Key roads include:

• Powhite Parkway: US$0.75 for standard 2-axle vehicles
• Chesapeake Expressway (16 miles): US$4.00 for 2-axle cars
• Pocahontas Parkway: US$4.85 for 2-axle vehicles
• I-66, I-495, I-95, and I-395 Express Lanes: dynamic pricing that changes based on real-time traffic

I-66 between I-495 and Washington D.C. operates as a fully electronic tolled corridor during peak hours, with no cash option. If you drive through without a transponder or toll programme, the Virginia Department of Transportation will mail a violation notice to the registered vehicle owner, which Hertz will then pass on to you along with administrative fees.

At the Hertz counter in Virginia, you can enrol in a toll management programme to handle charges automatically. Costs and terms vary, so review the agreement before signing.

When you pick up your Hertz vehicle in Virginia, the car already has an electronic toll device installed. You have two options for handling tolls during your hire.

• Enrol in Hertz's toll management programme: a fixed daily fee (typically in the range of US$3.99 to US$7.99 per day, often capped at a monthly maximum) covers the administrative handling of tolls. You still pay the actual toll amounts on top of the daily fee.
• Opt out and pay manually: where cash lanes exist, you can pay directly. However, many Virginia toll roads, including the I-66 Express Lanes, are fully cashless and require electronic payment.

The daily programme fee is charged for every day of the hire, regardless of whether you actually use a toll road that day. For example, a 10-day Hertz hire at a US$4.99 daily rate would add US$49.90 in programme fees before any actual toll charges.

If you opt out and drive through a cashless toll in Virginia without a programme, Hertz will bill the toll amount plus an administrative processing fee to your credit card after the hire ends. Toll charges can appear on your statement days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

To collect your Hertz vehicle in Virginia, you must bring the following physical documents to the counter:

• Your original, unexpired driver's licence (physical card, not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the card, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or other Roman-alphabet languages, an IDP is recommended but not strictly required.

The IDP is a translation document only and is never accepted without the original licence. Obtain it in your home country before travelling, as U.S. issuers like AAA do not issue IDPs to non-U.S. licence holders.

All documents presented at the Hertz counter in Virginia must be physical originals. Digital versions on a phone or tablet are not accepted.

Yes, all bookings made through Hola Car Rentals, including Hertz hires in Virginia, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire.

Virginia has several toll roads, including the Chesapeake Expressway, Pocahontas Parkway, Powhite Parkway, and the dynamic-priced I-66 and I-95 Express Lanes, so this benefit can add up meaningfully depending on your route.

To claim your cashback after returning your Hertz vehicle in Virginia:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the Hertz hire agreement, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total was US$600, the cap is US$30. If you paid US$18 in Virginia tolls, you receive US$18 back. If you paid US$50, you receive US$30.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a physical major credit card in the main driver's name is required at the Hertz counter in Virginia to cover the security deposit authorisation hold.

Key requirements to keep in mind:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card
• The driver's name must be printed on the physical card
• The card must be presented in person at the Hertz counter in Virginia, digital wallets and virtual card numbers are not accepted
• You must have sufficient available credit to cover the hold, which for standard vehicles in the United States is typically around US$300 to US$400

The hold is a temporary authorisation, not a charge. It reduces your available credit until Hertz releases it after you return the vehicle in Virginia. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days.

Before travelling, notify your bank of your trip to prevent fraud blocks on an in-person authorisation. Bringing a backup credit card in your name is also a smart precaution in case your primary card is declined.

The standard minimum age to rent a Hertz vehicle in Virginia without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to 25 and older include full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories. Younger renters in Virginia are generally limited to economy, compact, and intermediate vehicles.

Virginia is not New York or Michigan, where state law requires rental companies to serve drivers aged 18 and older. In Virginia, Hertz follows the standard U.S. policy, meaning 21 is the practical floor with a surcharge, and 25 is the threshold for fee-free rentals.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived. This exception applies to certain Hola Car Rentals rates fulfilled by specific partners and does not apply to all Hertz bookings in Virginia. Review your confirmation carefully or contact support to confirm eligibility before arriving at the counter.

Yes, you can add an additional driver to your Hertz hire in Virginia, but the person must be present at the counter at the time of pickup with a valid driver's licence.

For Hertz in Virginia, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes. This fee is paid directly at the Hertz counter and is not prepaid through your booking.

If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, the fee is waived for the first additional driver only. Any further drivers beyond the first would still incur the daily fee.

Requirements for any additional driver in Virginia:

• Must be present at the Hertz counter at pickup to show their licence and sign the agreement
• Must meet the minimum age requirements for Virginia
• Must carry the same documents as the main driver, including an IDP if their licence uses a non-Latin alphabet

Only drivers listed on the Hertz hire agreement in Virginia are covered by the hire protections such as CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections entirely.

If you drive through a toll road in Virginia without paying, either through a transponder programme or a cash lane, the Virginia Department of Transportation will issue a violation notice linked to the vehicle's registration number.

Because the vehicle is registered to Hertz, the violation is sent to Hertz in Virginia, who will then pass the charge on to you along with an administrative processing fee. This can result in a post-hire charge appearing on your credit card days or even weeks after you return the vehicle.

The I-66 Express Lanes between I-495 and Washington D.C. are fully electronic with no cash option, making it especially easy to inadvertently pass through without paying if you are not enrolled in a toll programme.

To avoid unexpected charges on your Hertz hire in Virginia:

• Enrol in the Hertz toll management programme at pickup for automatic handling of all toll roads
• If you opt out, plan your route carefully to avoid cashless-only toll roads
• Keep any toll receipts or transponder statements, as these are required if you later claim Tolls Cashback through Hola Car Rentals

Post-hire toll charges are not covered by No Extra Charges© because they result from actual road usage, not undisclosed counter fees.

Yes, E-ZPass is the primary electronic toll system used across Virginia, and Hertz vehicles rented in Virginia are equipped with an electronic toll device compatible with this network.

E-ZPass is accepted on all major Virginia toll roads, including the Powhite Parkway, Chesapeake Expressway, Pocahontas Parkway, and the I-66, I-95, and I-495 Express Lanes. The Express Lanes use dynamic pricing, meaning toll rates fluctuate based on real-time traffic volume, so the cost of a single trip can vary significantly depending on when you travel.

When you rent from Hertz in Virginia, you do not bring your own personal E-ZPass transponder to use in the hire vehicle. Instead, you choose between:

• Enrolling in the Hertz toll programme, which uses the vehicle's installed device and charges a daily fee plus actual tolls
• Opting out and paying cash where available, though many Virginia toll roads no longer have staffed cash lanes

If you have a personal E-ZPass from another state, inform the Hertz counter representative in Virginia before driving. Using a personal transponder in a hire vehicle without authorisation can cause billing conflicts and is generally not recommended without explicit approval from Hertz.

Hertz in Virginia uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Virginia pickup location.

When returning your Hertz vehicle in Virginia:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return, or leave the receipt in the key envelope for after-hours drops

If you return the vehicle below the recorded starting level, Hertz in Virginia may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Some Hertz locations in Virginia may offer a prepaid fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, most bookings made through Hola Car Rentals, including Hertz hires in Virginia, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Virginia from outside North America and something goes wrong during your trip, such as a medical emergency on the highway or a flight cancellation on your way home, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW or LDW for damage to the Hertz vehicle itself, nor does it cover third-party liability to others. Check your booking confirmation for the exact terms and coverage limits that apply to your Virginia hire.

Your Hertz hire in Virginia may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan selected through Hola Car Rentals. Check your booking confirmation to see exactly what is included before arriving at the Hertz counter in Virginia.

CDW and LDW reduce your financial liability for damage to the Hertz hire vehicle caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

What CDW and LDW do not cover in Virginia:

• Damage or injury caused to third parties, such as other vehicles or people, which requires separate liability cover (LIS or SLI)
• Tires, wheels, undercarriage, and roof damage, which are often excluded
• Incidents involving unauthorised drivers not listed on the Hertz agreement
• Prohibited use such as off-road driving or driving under the influence

Virginia does not mandate that rental companies include state-minimum third-party liability in all cases, so it is worth confirming whether your Hertz rate in Virginia includes liability cover or whether you should add it. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire for full protection on Virginia roads.

Yes, one-way hires with Hertz in Virginia are possible, but a drop-off fee may apply depending on your specific route.

When you select a different return location during booking, the Hola Car Rentals checkout will show any applicable drop-off fee under the section labelled as charges due at destination. This fee is set by Hertz based on the route, distance, vehicle class, and season. It cannot be prepaid and is paid directly at the Hertz counter in Virginia at pickup.

General patterns for Hertz one-way hires in Virginia:

• Returning within the same metro area, such as airport to downtown, often carries no drop-off fee
• Returning to a different city within Virginia or to a neighbouring state typically incurs a drop-off fee that varies by distance and vehicle class
• Cross-country or remote routes may carry higher fees or may not be permitted at all

If you want to drive your Hertz hire from Virginia into another state, this is generally permitted under the hire agreement for U.S. domestic travel. However, cross-border travel into Canada or Mexico requires prior authorisation from Hertz and is subject to specific conditions.

Always review your Hola Car Rentals confirmation for the exact drop-off fee and any territory restrictions before collecting your Hertz vehicle in Virginia.