Hertz Car Hire
in Newport News

Hola Car Rentals is the only premium partner of the top car hire brands operating in Newport News, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Newport News.

No. With Hola Car Rentals, all costs and charges for your booking in Newport News are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newport News charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Newport News/Williamsburg International Airport (PHF) is located inside the terminal building at 900 Bland Boulevard, Newport News, VA 23602. All hire desk areas are positioned in the baggage reclaim zone, so you can walk directly from baggage reclaim to the Hertz counter without needing a shuttle or additional transport.

The Hertz airport counter in Newport News operates daily from 9:00 AM to 8:00 PM. If your flight arrives after 8:00 PM, the counter will be closed, so it is important to plan your arrival accordingly or contact Hertz in advance to confirm any after-hours arrangements.

The collection and return zones are within walking distance of the terminal, making the process straightforward for arriving passengers.

Yes, Hertz has a second location in Newport News at 12638 Jefferson Avenue, Suite 28, Newport News, VA 23603, in the Denbigh neighbourhood.

This downtown Hertz location in Newport News operates on more limited hours than the airport counter:

• Monday to Friday: 8:00 AM to 5:00 PM
• Saturday: 9:00 AM to 12:00 PM
• Sunday: closed

The Jefferson Avenue branch is approximately 30 minutes from Newport News/Williamsburg International Airport (PHF), so you will need separate transport to reach it from the terminal. This location is better suited for those who already have a way into the city or who are local to the Newport News area. If you are arriving by plane, the in-terminal Hertz counter at PHF is the more convenient option.

To collect your Hertz hire car in Newport News, you must bring the following physical documents:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on it (debit and prepaid cards are not accepted for the excess)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence at the Hertz counter in Newport News. For licences in English or using a Latin alphabet, an IDP is recommended but not mandatory.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter.

Virginia uses the E-ZPass electronic toll system, and your Hertz hire car in Newport News will be equipped with an electronic toll device. As cash toll booths are rare in Virginia, most toll roads are fully cashless and rely on transponders or licence plate billing.

At the Hertz counter in Newport News, you can choose how to handle tolls:

• Purchase an unlimited toll package from Hertz (typically US$11 to US$25 per day depending on the programme), which covers all tolls for a flat daily fee
• Opt out and pay tolls individually, in which case Hertz will charge the actual toll amounts plus administrative fees to your credit card after the hire

Some toll roads you may encounter include the Chesapeake Expressway (US$4.00 for a standard car) and the Pocahontas Parkway (US$4.85 for a standard car). Express lanes on I-66, I-495, I-95, and I-395 use dynamic pricing that varies with real-time traffic conditions.

If you opt out of the Hertz toll programme, be aware that toll charges can appear on your credit card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

When you collect your Hertz hire car in Newport News, a temporary authorisation hold will be placed on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the vehicle class, the specific Hertz location in Newport News, and the duration of your hire.

A few important points to note:

• The hold is not a charge; it is a temporary reduction in your available credit that is released after you return the vehicle
• Only a major credit card with the driver’s name printed on it is accepted; debit cards and prepaid cards are not accepted for the deposit
• Your bank controls how quickly the hold is released after return, which can take up to 15 working days
• Premium or specialised vehicles at the Hertz Newport News locations may require a higher hold amount

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your Hertz hire in Newport News.

Virginia uses the E-ZPass system, and tolls on roads near Newport News such as the Chesapeake Expressway or Pocahontas Parkway can accumulate, especially on longer trips. This benefit helps offset those costs.

To claim your cashback after returning your Hertz vehicle in Newport News:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the Hertz hire agreement signed at collection, and a toll receipt or statement showing the charges paid

The refund is processed to the same payment method used for your original booking and usually arrives within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so act promptly once your hire ends.

The minimum age to hire a Hertz vehicle in Newport News without a young-driver surcharge is 25. Drivers between 21 and 24 years old can hire from Hertz in Newport News but will be charged an additional daily underage fee of approximately US$13.50 per day plus taxes, with a maximum cap of US$189 plus taxes.

There are also vehicle class restrictions for drivers under 25. Categories such as full-size, SUV, luxury, premium, convertible, minivan, and van are typically reserved for renters aged 25 and over. Younger drivers are generally limited to economy, compact, and intermediate vehicle classes at the Hertz Newport News locations.

Drivers under 21 are not eligible to hire from Hertz in Newport News or elsewhere in Virginia.

Regardless of age, all renters must present a valid driving licence and a major credit card in their name for the deposit. If your licence is not in English or does not use a Latin alphabet, an International Driving Permit is also required.

Your Hertz hire in Newport News follows a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your hire:

• At collection: check the fuel gauge with the Hertz agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer
• During the hire: use the correct fuel type as shown in the vehicle (petrol or diesel). Keep your fuel receipts in case of any dispute
• Before return: refuel within approximately 10 miles or 15 kilometres of the Hertz return location in Newport News so the gauge does not drop before you arrive

If you return the Hertz vehicle in Newport News with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Keeping your final receipt with the station address and timestamp is the best way to protect yourself if a fuel charge is disputed.

Yes, you can add an additional driver to your Hertz hire in Newport News, but a fee may apply depending on your rate.

When an additional driver is not included in your booking, Hertz charges approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the Newport News hire period.

To add an additional driver at the Hertz counter in Newport News:

• The additional driver must be present at collection with a valid driving licence
• If their licence is not in English or uses a non-Latin alphabet, they also need an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements; drivers under 21 are not accepted, and those aged 21 to 24 may incur a young-driver surcharge

Only drivers listed on the Hertz hire agreement in Newport News are covered by the vehicle’s protections such as CDW/LDW. Anyone who drives the car without being named on the contract may void that cover.

Newport News has a few driving characteristics that can catch first-time visitors off guard, and knowing them before you collect your Hertz hire can save you time and stress.

The city sits on a peninsula, which means all regional traffic is funneled onto two main arterials: Jefferson Avenue and Warwick Boulevard. When incidents occur on I-64 or I-664, which form a tight loop around the peninsula, traffic diverts heavily onto these local streets, causing sudden and significant congestion.

Newport News is also implementing an adaptive traffic signal system on Jefferson Avenue near the I-64 and I-664 off-ramps. Unlike traditional timed signals, these sensor-driven lights adjust in real time to traffic volume and incidents. If you are used to predictable signal patterns, the shifting green light timing may feel unfamiliar at first.

A few other points to consider when driving your Hertz hire around Newport News:

• The city has a neighbourhood Traffic Management Programme that includes speed humps and road closures in residential areas
• Special events such as races or marathons can trigger street closures affecting the main arterials
• There are no east-west bypass routes on the peninsula, so all traffic shares the same corridors

Yes, one-way hires are generally available through Hertz, including from Newport News locations, but a drop-off fee may apply depending on your destination.

Whether a fee applies and its amount depends on several factors:

• The specific route: same-city airport to centre often carries no fee, while city-to-city or cross-state routes usually do
• The vehicle class: premium and large SUV categories often carry higher repositioning fees
• The distance and direction: longer or less common routes tend to have higher fees

When booking a one-way Hertz hire from Newport News through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the section labelled as charges due at the destination. This fee cannot be prepaid and is payable at the Hertz counter.

Cross-border one-way hires, such as driving from Newport News into Canada, are often restricted or require special authorisation. Always check your booking confirmation for territory restrictions before planning a cross-border trip in your Hertz vehicle.

When collecting your Hertz hire car in Newport News, you will have the option to add or confirm insurance coverages. Understanding what each one covers helps you avoid paying for duplicates or leaving gaps in your protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation shows zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving your Hertz hire in Newport News. Virginia does not universally require hire companies to include state-minimum liability, so this coverage is strongly recommended

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the Hertz vehicle itself. For full protection, you typically need both.

Common exclusions at the Hertz counter in Newport News include tyres, undercarriage, roof damage, driving under the influence, and use of the vehicle outside permitted areas. Always review the hire agreement carefully before signing.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, and this benefit applies during your Hertz hire in Newport News. However, this cover is only available to travellers who are not residents of the United States or Canada.

If eligible, the Travel Assistance benefit can be especially useful in Newport News, where the peninsula geography and limited bypass routes mean that a breakdown or accident on I-64 or Jefferson Avenue could leave you stranded in a congested area with limited options.

Coverage typically includes:

• Medical assistance for accidents and non-pre-existing illnesses for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To contact assistance 24 hours a day during your Hertz hire in Newport News, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This benefit does not cover damage to the Hertz vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).