Hertz Car Hire in Salt Lake City

Hola Car Rentals is the only premium partner of the top car hire brands operating in Salt Lake City, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Salt Lake City.

No. With Hola Car Rentals, all costs and charges for your booking in Salt Lake City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Salt Lake City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Salt Lake City International Airport (SLC) is located in the consolidated hire car facility on Terminal Drive, addressed at 3920 West/North Terminal Drive, Salt Lake City, UT 84122.

After collecting your baggage, follow the car hire signs towards the hire car centre. You can reach the Hertz facility by walking or taking a short shuttle from the terminal to the consolidated centre on Terminal Drive. Once there, proceed directly to the Hertz counter to present your documents and collect your vehicle.

If you are collecting at the downtown Hertz location instead, that counter is at 750 South Main Street, Salt Lake City, UT 84101, and no shuttle is required as vehicles are available on-site.

Bring your booking confirmation, a valid driving licence, and a major credit card in the main driver’s name with the name printed on the card for the authorisation hold.

To pick up your Hertz hire car in Salt Lake City, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Salt Lake City or at any other location.

Utah's I-15 Express Lanes run approximately 62 miles from Spanish Fork to Layton Parkway, passing through the Salt Lake City area. These managed lanes use fully cashless, electronic toll collection. The regular lanes on I-15 remain free and untolled, so you can always choose to avoid the Express Lanes entirely.

If you do use the Express Lanes in your Hertz hire in Salt Lake City, tolls are collected electronically via transponder, compatible with Express Pass and E-ZPass. Typical toll costs for solo drivers range from a minimum of US$0.25 to a maximum of US$1.00 per segment, with pricing that varies dynamically based on traffic conditions.

At the Hertz counter in Salt Lake City, you will have the option to enrol in a toll programme. Rental company transponder programmes typically cost around US$3.95 per day, capped at approximately US$19.75 per rental period, plus the actual toll charges. Alternatively, if you have a personal Express Pass or E-ZPass transponder, you may be able to use it in your Hertz vehicle without paying the daily rental fee. Confirm this with the Hertz agent at pickup.

If you drive the Express Lanes without enrolling in any toll programme, the tolls will be billed to your card on file at the highest applicable rate, plus administrative fees, typically four to six weeks after your rental ends.

Yes, you can get cashback on tolls paid during your Hertz hire in Salt Lake City through the Hola Car Rentals Tolls Cashback benefit, which is included on all bookings.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the cap is US$25. If you paid US$15 in I-15 Express Lanes tolls during your Salt Lake City hire, you would receive US$15 back. If you paid US$40, you would receive US$25 (the cap).

To claim your cashback after returning your Hertz vehicle in Salt Lake City, email [email protected] within 30 days of return with the following:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Hertz counter
• A receipt or statement showing the toll charges paid during your hire

Use the subject line: Tolls Cashback - HOLA followed by your confirmation number. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When you pick up your Hertz hire car in Salt Lake City, a temporary authorisation hold will be placed on your major credit card. For standard vehicle classes at Hertz locations in the United States, including Salt Lake City, the typical hold is approximately US$300 to US$400.

This is not a charge. It is a temporary authorisation that reduces your available credit until the hold is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after return.

A few important points to keep in mind:

• The card must be a major credit card with the main driver’s name printed on it
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
• Premium or speciality vehicle classes may carry a higher hold amount
• Bring a backup credit card in case your primary card is declined

Hola Car Rentals cannot confirm the exact hold amount in advance, as the final figure is set by the Hertz desk in Salt Lake City at the time of pickup.

Yes, collecting a Hertz hire car at Salt Lake City International Airport (SLC) includes additional fees beyond the base hire rate. The most notable is the Customer Facility Charge (CFC), which is assessed per hire transaction day up to a maximum of 12 days. This fee funds the operation and maintenance of the consolidated hire car facility at SLC.

Airport hires also typically include concession recovery fees, which hire companies pass on to cover the cost of operating at the airport. These charges are standard across all hire brands at Salt Lake City International Airport, not specific to Hertz.

If you want to avoid some of these airport-specific surcharges, you may consider collecting your Hertz hire at the downtown Salt Lake City location at 750 South Main Street, which is an off-airport counter and may not carry the same facility charges. However, you would need to arrange your own transport from the airport to that location first.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Salt Lake City Hertz counter at pickup. Review the confirmation carefully before arriving.

Yes, you can add an additional driver to your Hertz hire in Salt Lake City, either as part of your rate or by paying a fee at the counter.

For Hertz in Salt Lake City, the additional driver fee when not included in your rate is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period. Some Hola Car Rentals rate plans include one additional driver free of charge. Check your booking confirmation for the line that reads additional driver free of charge to confirm whether it applies to your reservation.

Requirements for adding a driver at the Hertz counter in Salt Lake City:

• The additional driver must be present at pickup and sign the hire agreement
• They must present a valid driving licence
• If their licence uses a non-Latin alphabet, an International Driving Permit is required
• They must meet the minimum age requirements for the hire location

Only drivers listed on the Hertz hire agreement in Salt Lake City are covered by the vehicle's protections, including CDW/LDW. Anyone who drives the car without being named on the contract may void cover and result in additional charges.

If you return your Hertz hire car in Salt Lake City after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and depends on the specific Hertz location and hire agreement terms.

If you exceed the grace period, Hertz may charge you for additional hours or an extra hire day, plus any applicable late fees. These charges are billed to the credit card on file and are separate from your prepaid booking amount.

For returns at the Salt Lake City International Airport Hertz facility, follow the airport hire lot exit procedures and return the vehicle to the designated Hertz return area. For the downtown Salt Lake City location at 750 South Main Street, return the vehicle to the same on-site location where you collected it.

If you need to extend your hire while already on the road in Salt Lake City, contact the Hertz location directly as soon as possible. Extensions are subject to vehicle availability and may reprice your hire. After-hours key drop may be available at some Salt Lake City Hertz locations, but you remain responsible for the vehicle, including any damage or theft, until the next business day when the car is formally checked in.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident on Utah highways during your Hertz hire from Salt Lake City.

This benefit typically covers:

• Medical assistance for up to 5 passengers in the vehicle
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience an emergency on a Utah highway or anywhere during your Salt Lake City Hertz hire, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call.

Important: This travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors hiring a Hertz vehicle in Salt Lake City and travelling from outside North America. It also does not cover damage to the hire vehicle itself, which is handled separately by CDW/LDW coverage.

The minimum age to hire a Hertz car in Salt Lake City without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be subject to a daily underage fee at the Hertz counter in Salt Lake City.

Utah follows the standard U.S. hire policy, meaning drivers under 21 are generally not eligible to hire. Drivers aged 21 to 24 may hire but face the following restrictions:

• A daily young-driver surcharge applies at the Hertz counter in Salt Lake City
• Many vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, premium, luxury, minivan, and convertible categories
• Economy, compact, and intermediate vehicles are typically the available options for under-25 renters

Regardless of age, all renters at the Salt Lake City Hertz location must present a valid driving licence and a major credit card in their name for the authorisation hold. If your licence is not in English and does not use a Latin alphabet, an International Driving Permit is required.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals booking with Avis or Budget includes a young-driver fee waiver, as that exception does not apply to Hertz hires in Salt Lake City.

Hertz hires in Salt Lake City follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra costs at the end of your Salt Lake City Hertz hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location, whether that is Salt Lake City International Airport or the downtown Hertz location at 750 South Main Street
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Salt Lake City with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the vehicle was not full at pickup, ask the Hertz agent in Salt Lake City to record the exact starting level on the hire agreement. You are then only required to return it at that same level.

Yes, one-way hires with Hertz from Salt Lake City to another city are generally possible, but a drop-off fee may apply depending on your route.

Here is how one-way fees typically work for Hertz hires originating in Salt Lake City:

• Returning to a different Hertz location within the same metro area, such as between Salt Lake City International Airport and the downtown location at 750 South Main Street, often carries no drop-off fee
• Returning to a Hertz location in a different Utah city or a neighbouring state typically incurs a one-way drop-off fee that varies by distance and vehicle class
• Long-distance or cross-country one-way routes usually carry higher fees, and some routes may not be permitted

The drop-off fee for your specific Salt Lake City Hertz route will be shown during the booking process on the details page under the section labelled to pay at destination. It will also appear on your booking confirmation. This fee cannot be prepaid and is paid directly at the Hertz counter in Salt Lake City or at the return location.

If you need to change your drop-off location after booking, contact support as soon as possible, as changes may reprice your hire and affect the drop-off fee.

Whether CDW or LDW is included in your Hertz hire in Salt Lake City depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the line that references car hire insurance or CDW/LDW to confirm what is covered.

CDW and LDW reduce your financial liability for damage to the Hertz vehicle in Salt Lake City from a collision or similar covered event. Key points to understand:

• A deductible or excess may still apply unless your confirmation explicitly states zero deductible
• CDW/LDW covers damage to the Hertz vehicle itself, not injuries or damage you cause to other people or their property
• Third-party liability (LIS/ALI/SLI) is a separate coverage and is strongly recommended for driving in Salt Lake City and throughout Utah
• Common exclusions include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use

At the Hertz counter in Salt Lake City, the agent may offer additional cover products. Review these carefully against what your booking confirmation already includes before accepting or declining anything. If your confirmation shows a cover as included, you should not be charged for it again at the counter. If you are, keep the paperwork and contact support after your hire ends.