Hertz Car Hire
in Utah

Hola Car Rentals is the only premium partner of the top car hire brands operating in Utah, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Utah.

No. With Hola Car Rentals, all costs and charges for your booking in Utah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Utah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Salt Lake City International Airport (SLC) in Utah is located at the terminal building at 775 N Terminal Drive, Salt Lake City, UT 84122. After landing, follow the airport signs for car hire to reach the Hertz desk inside the terminal, then proceed to the hire lot to collect your vehicle.

From the Hertz lot, you merge onto 3800 W to exit the airport area. Downtown Salt Lake City is approximately 8 miles away, roughly a 15-minute drive under normal conditions.

The Hertz counter at SLC is open from 7 a.m. to 11 p.m. If your flight arrives outside those hours, verify after-hours pickup options directly with Hertz before your trip, as key-drop arrangements are not confirmed for this location.

Yes, Hertz has multiple locations across Utah beyond Salt Lake City, giving you flexibility when picking up or returning your vehicle.

• Salt Lake City International Airport (SLC): 775 N Terminal Drive, Salt Lake City, UT 84122
• Provo Airport (PVU): 3421 Mike Jense Pkwy, Provo, UT 84601, also served via FBO Signature Aviation
• Saint George Regional Airport (SGU): confirmed Hertz presence
• Heber City: 1980 S Airport Rd, Hngr A, Heber City, UT 84032 (airport/FBO location)

Hertz also maintains several north and south city spots in the Salt Lake City area for flexible drop-offs. If you plan to pick up at one Utah location and return at another, a one-way drop-off fee may apply depending on the route. Always check your booking confirmation for any drop-off fees listed under the total due at destination.

Yes, Utah has a cashless toll system that will affect your Hertz hire if you drive on the I-15 Express Lanes.

The I-15 Express Lanes span approximately 62 miles from Spanish Fork (near US 6) to Layton Parkway, passing through the Salt Lake City area. Tolls are dynamic and range from a minimum of US$0.25 to a maximum of US$1.00 per segment for solo drivers. The regular lanes on I-15 remain free and untolled, so you can avoid the Express Lanes entirely if you prefer.

• The system is fully cashless and uses the Express Pass transponder, which is compatible with E-ZPass
• Carpools with two or more occupants can receive a 100% exemption if the transponder is switched to HOV mode
• If you drive the Express Lanes without enrolling in a toll programme, Hertz will bill the unpaid tolls at the highest applicable rate, plus administrative fees, typically 4 to 6 weeks after your hire ends

At the Hertz counter in Utah, you can enrol in a transponder programme to handle tolls automatically. Alternatively, if you have a personal Express Pass or E-ZPass, you may use it without paying the hire company's daily device fee. Inform the Hertz agent at pickup if you plan to use your own transponder.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz hire in Utah.

This is especially useful if you drive the I-15 Express Lanes near Salt Lake City, where cashless tolls are billed to your card by Hertz after the hire ends. The cashback does not eliminate the toll charge itself; it reimburses you afterwards up to the 5% cap.

To claim your Tolls Cashback after returning your Hertz vehicle in Utah:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing the charges

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

To pick up your Hertz hire in Utah, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Utah Hertz locations.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Utah or anywhere else in the United States.

When you pick up your Hertz hire in Utah, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles at U.S. locations, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

A few important points to keep in mind:

• The hold is not a charge; it temporarily reduces your available credit until Hertz releases it after you return the vehicle
• Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after release
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted; debit cards, prepaid cards, and virtual cards are not accepted
• Premium or speciality vehicle classes at Utah Hertz locations may require a higher hold amount

If you prepaid your booking online, a deposit hold is still required at the Hertz counter in Utah. Bring a backup credit card in case your primary card is declined.

Yes, Hertz in Utah applies a young-driver surcharge for renters between the ages of 21 and 24. Drivers under 25 are charged an additional daily fee on top of the base hire rate.

For Hertz (which also covers Dollar and Thrifty), the underage fee is US$13.50 per hire day plus applicable taxes, with no published weekly cap equivalent to some other brands. Utah is not one of the states (New York or Michigan) where hire companies are required by law to rent to drivers aged 18 and older, so the minimum age at most Utah Hertz locations is 21.

• Drivers aged 21 to 24 can hire but will pay the daily surcharge
• Certain vehicle classes such as full-size SUVs, premium, luxury, convertibles, and vans are typically restricted to renters aged 25 and older
• Economy, compact, and intermediate SUV categories are generally available to under-25 renters

If you are 25 or older, no young-driver surcharge applies at Hertz locations in Utah.

Hertz hires in Utah follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself from incorrect fuel charges:

• Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Utah with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some Hertz counter locations in Utah may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Hertz hire in Utah, particularly in more remote areas like Heber City or along long stretches of highway.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers hiring abroad and does not apply to residents of the United States or Canada. If you are a U.S. or Canadian resident hiring a Hertz vehicle in Utah, this benefit does not qualify for you.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance provider before incurring medical or legal expenses, as prior authorisation may be required for reimbursement.

Hertz hires in Utah do not automatically include full insurance cover in the base rate. The protections available depend on the rate plan you selected when booking.

The two main types of cover to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others or their vehicles while driving. Some U.S. states require a minimum liability amount, but not all do, so cover levels vary

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the Hertz vehicle itself. They are separate protections and ideally used together.

Check your booking confirmation to see which coverages are included in your Utah Hertz rate. If you are unsure, review the rate details before arriving at the counter, as adding cover at the Hertz desk in Utah will cost more than including it at the time of booking.

Yes, you can add an additional driver to your Hertz hire in Utah, but the extra driver must be present at the counter during pickup with their own valid driver’s licence.

Whether the fee applies depends on your rate:

• If your booking confirmation states additional driver is included or free of charge, the first extra driver is covered at no cost
• If it is not included, Hertz in Utah charges US$13.50 per hire day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes per hire period

All additional drivers must meet the same document requirements as the main driver. If an additional driver’s licence is not in English and uses a non-Latin alphabet, they will also need an International Driving Permit. Drivers under 25 may be subject to a young-driver surcharge or may not be accepted depending on the vehicle class.

Only drivers listed on the Hertz hire agreement in Utah are covered by the hire protections such as CDW/LDW and liability cover. Never allow an unlisted person to drive the vehicle.

Yes, one-way hires with Hertz in Utah that end in another U.S. state are generally permitted, but a drop-off fee will likely apply depending on the route and distance.

Key things to know before booking a one-way Hertz hire from Utah:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• The fee is listed under the total due at destination section during the booking process and on your confirmation
• The fee cannot be pre-paid and is not covered by No Extra Charges© unless it was not disclosed at the time of booking
• Cross-border one-ways, such as driving a Utah Hertz hire into Mexico or Canada, are typically restricted or require prior authorisation from Hertz

If you need to return your Hertz vehicle to a different Utah location, such as picking up at Salt Lake City Airport and returning at Saint George or Provo, a one-way fee may or may not apply depending on the specific route. Always verify the drop-off fee during the search and checkout process before confirming your reservation.

Returning your Hertz hire in Utah is straightforward if you plan ahead. At Salt Lake City International Airport, follow the airport signs to the designated hire car return lot. The Hertz return area is located near the terminal at 775 N Terminal Drive.

Before arriving at the return location:

• Refuel within approximately 10 miles of the return point to comply with the Full-to-Full fuel policy and avoid refuelling charges
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the dashboard showing the full fuel gauge and odometer reading

At the Hertz lot in Utah, a staff member will typically inspect the vehicle and process the return. Make sure to collect your final hire receipt, which you will need if you plan to claim Tolls Cashback for any I-15 Express Lane charges billed after the hire ends.

The Hertz counter at SLC is open until 11 p.m. If you are returning after hours, park in the designated lot and use the key drop box if available. Confirm after-hours return procedures with Hertz directly before your trip, as liability for the vehicle may continue until the return is formally processed.