Hertz Car Hire
in Arizona

Hola Car Rentals is the only premium partner of the top car hire brands operating in Arizona, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Arizona.

No. With Hola Car Rentals, all costs and charges for your booking in Arizona are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Arizona charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Phoenix Sky Harbour Airport (PHX) in Arizona is located at 1805 East Sky Harbour Circle South. The PHX Hertz location is open 24 hours a day, seven days a week, making it convenient for early-morning or late-night arrivals.

After landing, follow the hire car signs toward the consolidated hire car area. Hertz Gold members at this Arizona location can proceed directly to their assigned vehicle in the Gold area without stopping at the counter, speeding up the pickup process considerably.

For private or charter flights arriving at other Arizona airports, Hertz also operates a 24-hour location at Jackson Jet Center (2710 East Old Tower Road, Phoenix). Additional Hertz locations across Arizona include:

• Tucson International Airport (TUS) at 1951 East Airport Drive
• Phoenix-Mesa Gateway Airport (AZA) in Mesa
• Scottsdale Airport at 15000 North Airport Drive, Suite 102
• Page Municipal Airport at 238 10th Avenue, Page

Bring your booking confirmation, a valid driver’s licence, and a major credit card in the main driver’s name for the authorisation hold.

No, Arizona has no toll roads, so you will not encounter any toll charges while driving your Hertz hire car within the state. Unlike neighbouring states such as California or Texas, Arizona does not operate any electronic toll lanes, cashless toll plazas, or congestion zones.

This means you do not need to worry about transponder programmes, toll passes, or unexpected toll billing on your Hertz hire agreement when travelling within Arizona.

However, if your Arizona trip includes driving into neighbouring states, tolls may apply there. In that case, the Hertz vehicle will typically include an electronic toll device, and you can choose between an unlimited toll package or a pay-per-use arrangement at the counter. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for any tolls paid during the hire period, regardless of which state you drive through.

To collect your Hertz hire car at any Arizona location, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (not a digital copy)
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or Latin script, an IDP is recommended but not strictly required at most Arizona Hertz locations.

Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold at Hertz counters in Arizona. Bring a physical major credit card with sufficient available credit to cover the hold, which is typically around US$300 to US$400 for standard vehicles.

Yes, all Hola Car Rentals bookings, including Hertz hires in Arizona, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Because Arizona itself has no toll roads, this benefit is most relevant if your Hertz hire takes you into neighbouring states such as California or Texas, where toll roads are common. If you pay any tolls during those portions of your trip, you can claim the cashback after returning the vehicle.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the Hertz vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The minimum age to hire a Hertz car in Arizona without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire from Hertz in Arizona but will be charged an additional daily underage fee on top of the base hire rate.

At Hertz locations in Arizona, the young-driver surcharge is approximately US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.

Drivers under 25 hiring in Arizona are also restricted from certain vehicle classes. Categories such as full-size SUVs, luxury, premium, convertible, minivan, and van are typically reserved for drivers aged 25 and older. Compact, economy, and intermediate vehicles are generally available to younger drivers.

Note that Arizona does not have the same state-law exceptions as New York or Michigan, where hire companies must hire to drivers aged 18 and older. In Arizona, the Hertz minimum age is 21 for most locations, with the surcharge applying until age 25.

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age.

Hertz hires in Arizona follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional fuel charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Arizona pickup location.

At return, refuel within approximately 10 miles or 15 kilometres of the Hertz return location in Arizona so the gauge does not drop below full before you arrive. Keep the fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Hertz may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee

For after-hours returns at Arizona Hertz locations such as Phoenix Sky Harbour (PHX), leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

Yes, you can add an additional driver to your Hertz hire in Arizona, either as part of your rate or for a fee paid at the counter.

If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Hertz in Arizona charges approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the full hire period.

To add an additional driver at any Arizona Hertz location:

• The additional driver must be present at the counter at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must sign the hire agreement
• They must meet the minimum age requirements for Arizona

Only drivers listed on the Hertz hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not listed on the contract drives the vehicle in Arizona, cover may be void and additional charges could apply.

The insurance cover included in your Hertz hire in Arizona depends on the rate plan selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully to understand exactly what is covered.

The two main types of cover relevant to a Hertz hire in Arizona are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Hertz hire in Arizona. Some U.S. states require a minimum level of liability, but not all do.

CDW/LDW does not cover third-party injuries or property damage, and LIS/ALI/SLI does not cover damage to the Hertz vehicle itself. These are separate protections that work together.

Common exclusions at Hertz locations in Arizona include tyres, undercarriage, roof damage, prohibited use such as off-road driving, and incidents involving unauthorised drivers not listed on the agreement.

Always verify cover details on your hire agreement at the Arizona Hertz counter before driving away.

Yes, most Hola Car Rentals bookings, including Hertz hires in Arizona, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible international visitors hiring a Hertz vehicle in Arizona, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Arizona's vast desert highways and remote areas such as the region around Page or Flagstaff can be far from medical facilities, making this assistance particularly valuable if an emergency arises during your Hertz hire.

To reach the assistance team 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability on your Hertz hire in Arizona. Check your booking confirmation for the exact terms and limits that apply to your reservation.

When you pick up your Hertz hire in Arizona, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles at Hertz locations in Arizona, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, the specific Arizona location (airport versus neighbourhood), and the length of the hire. Premium or speciality vehicles may carry a higher hold.

Important requirements for the deposit at any Arizona Hertz counter:

• The card must be a major credit card (not a debit, prepaid, or virtual card)
• The card must be in the main driver’s name with the driver’s name physically printed on the card
• The card must have sufficient available credit to cover the hold plus any expected charges

After you return the Hertz vehicle in Arizona, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined at the Arizona Hertz counter.

Yes, after-hours returns are available at select Hertz locations in Arizona. The Phoenix Sky Harbour Airport (PHX) Hertz location at 1805 East Sky Harbour Circle South operates 24 hours a day, seven days a week, making it one of the most convenient return options in Arizona. The Jackson Jet Center location in Phoenix also operates 24 hours.

For after-hours returns at Arizona Hertz locations that are not staffed around the clock, such as neighbourhood or HLE (Hertz Local Edition) spots in Scottsdale, Tucson, Mesa, or Flagstaff, a key drop box is typically available. Follow these steps:

• Park the vehicle in the designated return area as instructed on your hire agreement
• Refuel before arriving so the tank matches the recorded starting level
• Place the keys and any required paperwork in the key drop envelope
• Keep a photo of the fuel gauge, odometer, and vehicle condition as documentation
• Retain your fuel receipt showing the date, time, and station address

Note that liability for the vehicle may remain with you until a Hertz agent formally checks it in at the Arizona location. Review your hire agreement for the specific after-hours terms that apply to your pickup location.

Yes, you may be able to pick up your Hertz hire in Arizona earlier than the scheduled time, but early pickup is subject to vehicle availability at the specific Arizona location on that day.

At busy Arizona airports such as Phoenix Sky Harbour (PHX) or Tucson International (TUS), Hertz may have vehicles ready before your scheduled time, but this is not guaranteed. Changing your pickup time before arriving can reprice your reservation, so it is worth reviewing the cost implications first.

If you arrive earlier than planned, you can go directly to the Hertz counter at your Arizona location and ask whether early pickup is possible. The agent will check availability and advise on any pricing adjustments.

For 24-hour Hertz locations in Arizona such as PHX, early arrivals are easier to accommodate than at neighbourhood or HLE locations with limited operating hours. Always confirm the counter hours for your specific Arizona Hertz location before planning an early arrival.

Yes, Hertz offers one-way hires within Arizona, allowing you to pick up in one city and drop off in another, such as picking up at Phoenix Sky Harbour (PHX) and returning at Tucson International (TUS) or a Flagstaff location.

A drop-off fee may apply depending on the specific route. This fee is set by Hertz and varies based on the cities involved, the distance, the vehicle class, and the season. The fee is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website.

Key things to know about one-way Hertz hires in Arizona:

• The drop-off fee is shown on the booking details page before you confirm, not on the search results page
• Some short-distance routes within Arizona may carry no drop-off fee at all
• Premium or large vehicle classes may carry higher repositioning fees
• Cross-border one-ways (for example, Arizona to Mexico) may be restricted or require special authorisation from Hertz

If the Hertz counter in Arizona charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact support. The No Extra Charges© guarantee may apply if the fee was not disclosed at booking.