Hertz Car Hire
in the Grand Canyon

Hola Car Rentals is the only premium partner of the top car hire brands operating at the Grand Canyon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at the Grand Canyon.

No. With Hola Car Rentals, all costs and charges for your booking at the Grand Canyon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at the Grand Canyon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Hertz operates at Grand Canyon National Park Airport (GCN) in Tusayan, Arizona, which is the primary airport serving the South Rim of the Grand Canyon. The Hertz counter is located on-site at the terminal, so no shuttle is required after landing at GCN.

Hertz also has pickup locations in Grand Canyon Village and Tusayan, which are convenient if you are already inside or near the park and prefer not to deal with airport logistics. These city-style locations are positioned close to lodges and South Rim viewpoints.

To confirm current counter hours and exact counter placement before your trip, contact Hertz directly or check your booking confirmation, as hours at smaller regional airports like GCN can vary by season.

No, there are no toll roads in Arizona, so you will not encounter any toll charges while driving your Hertz hire car around the Grand Canyon or on routes connecting to it within the state.

Electronic toll systems such as E-ZPass or SunPass are not used in Arizona, and there are no congestion or emissions zones either. You do not need to purchase a toll transponder package from Hertz for travel within Arizona.

If your trip extends beyond Arizona into states that do have tolls, Hola Car Rentals includes Tolls Cashback on every booking, reimbursing up to 5% of your total booking value for tolls paid during the hire. To claim, email [email protected] within 30 days of returning your Hertz vehicle with your hire agreement and toll receipts.

This depends on the specific terms of your Hertz hire agreement, and it is a question worth checking carefully before heading to the Grand Canyon area.

The main South Rim roads are fully paved and present no issues. However, routes leading to Grand Canyon West, which is located on Hualapai land and is separate from the National park, include gravel and washboard sections. Driving on these surfaces may be considered off-road use under your Hertz hire contract, which could void your collision damage coverage.

• Review the usage restrictions section of your Hertz hire agreement before departure
• Ask the Hertz counter agent at pickup whether unsealed or gravel roads are permitted
• If off-road use is not authorised, stick to paved routes to avoid voiding your coverage
• Never drive on muddy roads inside the Grand Canyon National park, as this is prohibited to protect park resources

When in doubt, confirm directly with Hertz before leaving the counter.

To collect your Hertz hire car at the Grand Canyon, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Hertz counter. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Driving around the Grand Canyon involves several rules that can catch first-time visitors off guard, especially on Arizona highways and inside the National park itself.

• Keep right and pass left is strictly enforced on desert highways, where traffic moves fast and passing vehicles approach quickly
• Full stops at stop signs are required, rolling stops are ticketed
• Right turns on red are permitted only after a complete stop
• Arizona's Move Over law requires you to shift lanes or slow down when passing roadside emergency vehicles with lights on
• Speed limits change rapidly at town boundaries and rural zones, particularly on US-93 and roads leading to Grand Canyon West
• Inside the National park, Village Loop Drive has strict no-stopping zones and 15-minute maximum loading limits
• The North Rim is closed to vehicles until mid-May 2026 due to snow, so all Hertz hire traffic is directed to the South Rim

Fuel stations are sparse near the Grand Canyon, so fill up your Hertz vehicle fully before heading into remote areas. Stations in Tusayan and larger towns along your route are your best options.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to pick up your Hertz hire at the Grand Canyon.

At pickup, Hertz will place a temporary authorisation hold on your card, typically around US$300 to US$400 for standard vehicles in the United States. This hold reduces your available credit until it is released after you return the car, which can take up to 15 business days depending on your bank.

• Debit cards and prepaid cards are not accepted for the security deposit
• Virtual or digital-only card numbers are not accepted; you must present the physical card
• The card must be in the main driver’s name, not a third party’s name
• Bring a backup credit card in case your primary card is declined

Even if you prepaid your booking, you are still required to present a physical credit card at the Hertz counter for the hold.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting a Hertz vehicle at the Grand Canyon.

In Arizona, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent but will pay an additional daily fee. For Hertz, Thrifty, and Dollar, this surcharge is US$13.50 per hire day, with a maximum cap of US$189 for the hire period.

• Drivers under 21 are generally not eligible to rent in Arizona
• Certain vehicle classes such as full-size SUVs, luxury, premium, and convertibles are restricted to drivers 25 and older
• Economy, compact, and intermediate SUV categories are typically available to drivers aged 21 to 24

If you are between 21 and 24 and renting a Hertz vehicle at the Grand Canyon, Budget for this surcharge and confirm eligible vehicle categories when booking. The fee is paid at the counter and is not included in your prepaid rate.

If your Hertz hire car breaks down near the Grand Canyon, use the roadside assistance number printed on your Hertz hire agreement. For the Hertz group (which includes Dollar and Thrifty), the roadside assistance line is listed on your contract and should be your first call.

Remote areas around the Grand Canyon present specific challenges you should prepare for:

• Cell signal drops significantly in canyon areas and on rural highways, so note the roadside number before you leave
• If you break down on a remote road, pull fully off the road, activate your hazard lights, and stay with the vehicle in hot weather rather than walking
• Fuel up completely before leaving Tusayan or other towns, as stations are sparse near the canyon

Most Hola Car Rentals bookings also include Travel Assistance provided by Terrawind Global Protection, which covers legal assistance in case of an accident and medical coverage for up to 5 passengers. This benefit applies to non-North American residents. To reach Terrawind 24 hours a day, call the number on your booking confirmation or contact them via WhatsApp at +1 208 910 1001.

Your Hertz hire at the Grand Canyon operates on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, confirm the fuel level with the Hertz agent and ensure it is recorded on your hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt as proof in case of any dispute

Fuel planning is especially important near the Grand Canyon because stations are sparse in remote areas. Fill up in Tusayan before heading into the park or on remote routes. If you return the Hertz vehicle below the recorded fuel level, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than pump prices, plus a service fee.

For after-hours returns, leave your fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your Hertz hire at the Grand Canyon, but the additional driver must be present at the counter at pickup with a valid driver’s licence.

Whether the fee is included depends on your rate. If your booking confirmation states additional driver is included, the first extra driver is free. If it is not included, Hertz charges US$13.50 per hire day for an additional driver, with a maximum cap of US$189 for the hire period.

• The additional driver must meet the same age and licence requirements as the main driver
• Both the main driver and the additional driver must sign the hire agreement at the Hertz counter
• If the additional driver uses a non-Latin alphabet licence (Arabic, Chinese, Japanese, Cyrillic), an IDP is required
• Only drivers listed on the Hertz hire agreement are covered by the vehicle's protections

Check your booking confirmation before arriving at the Grand Canyon counter to confirm whether the additional driver fee is already included in your rate.

Yes, one-way hires with Hertz are possible, but a drop-off fee may apply depending on your return location and the route you select.

One-way fees are route-specific and vary by distance, vehicle class, and season. When booking, the Hola Car Rentals checkout will display any applicable drop-off fee under the section labelled to pay at destination, so you can see the cost before confirming.

• Returning to a nearby city such as Flagstaff may carry a lower or no drop-off fee compared to long-distance routes
• Cross-state one-ways typically carry higher fees
• Premium and large SUV classes often have higher repositioning fees than economy or compact vehicles
• The drop-off fee cannot be prepaid and is settled at the Hertz counter

If you plan to return your Hertz hire far from the Grand Canyon, check the drop-off fee during the booking process and factor it into your total cost. Loop trips returning to the same pickup location avoid this fee entirely.

When renting a Hertz vehicle at the Grand Canyon, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero deductible. CDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In Arizona, not all hire companies are required by state law to include minimum liability, so it is worth confirming whether your Hertz agreement includes it or whether you need to add it.

• CDW covers the Hertz vehicle; LIS/ALI/SLI covers third parties
• Neither covers your personal belongings or your own medical costs
• Off-road use or driving on unauthorised roads near the Grand Canyon can void CDW coverage
• Only drivers named on the Hertz hire agreement are covered

Review your booking confirmation to see which protections are already included in your rate before accepting or declining anything at the counter.

Not always. Picking up your Hertz hire at Grand Canyon National Park Airport (GCN) in Tusayan typically adds airport-specific fees on top of your base rate, including a Customer Facility Charge (CFC) and a Concession Recovery Fee (ACRF). These are standard aviation-related surcharges applied at airport locations across the United States.

Whether these fees are included in your prepaid rate or due at the counter depends on what your booking confirmation shows:

• If your confirmation states taxes and fees are included, those charges should be covered and you should not be billed again at the Hertz counter
• If your confirmation shows an amount due at destination, those local taxes and fees are legitimately payable at pickup

An alternative to picking up at GCN is renting a Hertz vehicle at Flagstaff Airport (FLG), which is approximately 1.5 hours from the South Rim of the Grand Canyon. Flagstaff typically carries lower concession fees than GCN, which can reduce your total cost by roughly 10 to 20 percent. If you are flexible on pickup location, comparing both options when booking can result in meaningful savings.