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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car in Morrisville

Car hire counters serving Raleigh-Durham International Airport (RDU) are not inside the terminals — after collecting baggage, follow signs to the car hire shuttle stops at Zone 4 in Terminal 1 or Zone 5 in Terminal 2, where each brand runs its own bus to its facility. Budget extra time: the shuttle ride plus counter check-in can add 30 to 45 minutes to your arrival, and during peak travel periods the queues stretch longer. The main local toll road is the Triangle Expressway (NC-540 and NC-885), an all-electronic system with no cash lanes. If you use it, your hire company automatically enrolls you in its toll programme, which carries a daily convenience fee of roughly US$4.95 to US$6.95 on any day a toll is incurred, on top of the actual toll charges — and those charges often arrive on your credit card statement several weeks after the hire ends. Fuel in the area runs around US$3.50 per gallon; return the tank full to avoid the hire company's refuelling markup, which typically runs two to three times the pump price. A credit card in the primary driver's name is required at pickup for the authorisation hold, which is typically US$200 to US$400 for a standard vehicle. Drivers whose licence uses a non-Latin script — Arabic, Chinese, Cyrillic, Japanese — should carry an International Driving Permit alongside the original licence.

Frequently Asked Questions

What does my Hola Car Rentals booking in Morrisville include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Morrisville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Morrisville.

Will I face unexpected charges at the counter when I hire a car in Morrisville through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Morrisville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Morrisville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my hire car at the Morrisville RDU airport facilities?

Rental car facilities serving Morrisville are located off the terminal buildings on airport property, along Rental Car Drive and Trade Drive. You cannot walk directly to the counters from baggage claim.

After collecting your luggage, go to the designated rental car shuttle stops outside baggage claim: Zone 4 at Terminal 1 or Zone 5 at Terminal 2. Shuttles run every 10 to 15 minutes and transport you to the off-site facilities in Morrisville, including addresses such as 1016 Rental Car Drive (Avis), 1008 Rental Car Drive (Enterprise), and 1015 Trade Drive (SIXT).

  • Exit baggage claim and follow signs to the rental car shuttle stops
  • Board the shuttle for your specific brand
  • Ride to the Morrisville hire facility on Rental Car Drive or Trade Drive
  • Present your booking confirmation, driver's licence, and credit card at the counter

Counter hours vary by brand. Avis at the Morrisville RDU location operates from 04:00 to 01:00 daily, with 24-hour drop-off available. Allow extra time for the shuttle wait and transfer when planning your arrival.

What toll roads will I encounter driving from Morrisville?

North Carolina uses all-electronic, cashless tolling, so drivers leaving Morrisville towards the Triangle Expressway or Monroe Expressway will not find traditional toll booths. All tolls are collected via transponder or licence plate camera.

The main toll road near Morrisville is the Triangle Expressway (NC 540), which connects Raleigh and Durham. Typical costs for a standard 2-axle vehicle are up to US$3.60 electronically, rising to approximately US$4.05 to US$4.19 per section for NC Quick Pass holders as of January 2026. The Monroe Expressway charges up to US$2.66 electronically for 2-axle vehicles, or US$4.10 if billed by post.

  • NC Quick Pass holders receive a 35% discount off the bill-by-post rate
  • E-ZPass, SunPass, and Peach Pass are also accepted on North Carolina toll roads
  • Cash payment is not accepted anywhere on these expressways

Your hire vehicle in Morrisville will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the partner) or pay per use, in which case the hire company will charge actual tolls plus administrative fees to your card after the hire ends. North Carolina has no congestion charges or emissions zones.

Should I buy the toll package at the Morrisville hire counter or pay per use?

Whether the unlimited toll package makes sense for your Morrisville hire depends on how often you plan to use NC 540 or other toll roads in the area.

The unlimited package costs approximately US$11 to US$25 per hire day depending on the partner brand. If you only plan one or two trips on the Triangle Expressway, paying per use may be cheaper, since a single crossing for a standard vehicle costs roughly US$3.60 to US$4.19. However, if you drive the toll road daily, the package can save money and simplify billing.

  • Unlimited package: fixed daily rate, no per-toll charges, simpler billing
  • Pay per use: actual toll amount plus a daily or per-transaction administrative fee charged by the hire company after return
  • Opt out entirely: bring your own NC Quick Pass or compatible transponder (E-ZPass, SunPass, Peach Pass) and ask the counter agent to deactivate the vehicle's default device to avoid duplicate charges

Be aware that toll charges billed by the hire company can appear on your card days or even weeks after you return the vehicle in Morrisville. Keep your toll receipts and hire agreement so you can verify any post-hire charges.

Can I get cashback on tolls paid during my Morrisville hire?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Morrisville hire.

This benefit is especially useful if you drive NC 540 (the Triangle Expressway) or the Monroe Expressway, where tolls can add up across multiple trips. The reimbursement covers the lesser of your actual toll costs or the 5% cap.

To claim your cashback after returning the vehicle in Morrisville:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally during the hire and claim reimbursement afterwards.

What documents do I need to pick up a hire car in Morrisville?

To collect your hire car in Morrisville, you must present a set of physical documents at the counter. Digital copies are not accepted.

  • Original, unexpired driver’s licence in the main driver’s name
  • If your licence is not in English and not issued by an EU/EEA country, an International Driving Permit (IDP) is recommended. An IDP is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic
  • A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit authorisation
  • Passport or valid government photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or cruise tickets (required for visitors from outside the United Kingdom)

At Avis in Morrisville, visitors with a non-US-issued licence must also present a passport or Canadian enhanced licence alongside their foreign driver’s licence. The IDP is a translation document only and cannot be used without the original licence.

Debit cards and prepaid cards are not accepted for the security deposit authorisation. Bring a backup credit card in your name in case your primary card is declined.

Is a credit card required to hire a car in Morrisville?

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to hire a car in Morrisville. Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit authorisation.

Even if you prepay your booking in full before arriving in Morrisville, you must still present a physical credit card at the counter to cover the security hold. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Banks may take up to 15 business days to reflect the release.

  • Typical security deposit holds in the United Kingdom range from GBP 300 to GBP 400 for standard vehicles
  • Premium or speciality vehicles may require a higher hold amount
  • The card must be in the main driver’s name, not a third party’s name

Before arriving in Morrisville, notify your bank that you will be making an in-person authorisation to avoid fraud blocks. Bringing a backup credit card is strongly recommended in case your primary card is declined at the counter.

Are there confusing road layouts near Morrisville I should know about before driving?

Yes, several road features near Morrisville can catch first-time drivers off guard, particularly around NC 540 and Morrisville Parkway.

  • NC 540 (Triangle Expressway) uses a partial cloverleaf interchange at Morrisville Parkway, positioned tightly between the NC 55 and Green Level West Road interchanges. The ramp loops and sequencing can be confusing, especially since this interchange was added recently and construction phasing has created asymmetric lane availability
  • Morrisville Parkway is a four-lane divided arterial with a 35 mph speed limit running from NC 54 to Davis Drive. It mixes signalised intersections (such as Davis Drive) with unsignalised side-street accesses where cross traffic must yield to the main road. Drivers expecting a traffic signal at every junction may be surprised
  • NC 54 is undergoing planned widening to four lanes with medians, bike lanes, and multi-use paths, creating a hybrid urban-suburban layout with evolving geometry

The Morrisville area is a high-growth corridor, and road infrastructure continues to expand. Use GPS navigation and allow extra time when driving unfamiliar routes around Morrisville, particularly near the NC 540 interchanges.

Does my Morrisville hire include travel assistance if something goes wrong on the road?

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident while driving in or around Morrisville.

Core benefits typically include:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This cover is designed for travellers renting abroad and applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this benefit.

If you need assistance while driving in the Morrisville area, contact Terrawind 24 hours a day:

Have your full name and Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability. Always check your booking confirmation for the exact terms and coverage limits that apply to your Morrisville hire.

How does the fuel policy work for hire cars in Morrisville?

Hires in Morrisville follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return facility in Morrisville before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Ask the counter agent at your Morrisville pickup location to recommend the nearest fuel station to the return address. You can also search nearby stations using GPS or Google Maps before heading to the drop-off point. For after-hours returns, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Can I add an additional driver to my Morrisville hire?

Yes, you can add an additional driver to your Morrisville hire, either at no cost if your rate includes it or for a daily fee paid at the counter.

When an additional driver fee applies, typical daily rates in the United Kingdom are:

  • Avis, Budget, Payless: GBP 13 per hire day, capped at GBP 65 (plus taxes)
  • Hertz, Thrifty, Dollar: GBP 13.50 per hire day, capped at GBP 189 (plus taxes)
  • Alamo, National, Enterprise: GBP 15 per day (plus taxes)

The additional driver must be present at the Morrisville pickup counter with a valid driver’s licence and any required ID. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the agreement will not be covered by CDW/LDW or liability protections.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup. Check your booking confirmation to see whether your rate includes one additional driver at no charge before arriving at the Morrisville counter.

Is there a young driver surcharge for renters under 25 in Morrisville?

Yes, drivers aged 21 to 24 hiring a car in Morrisville will typically pay a young-renter surcharge in addition to the base hire rate. The standard minimum age to hire without a surcharge in the United Kingdom is 25.

Drivers under 25 in Morrisville should also be aware of vehicle class restrictions. Most hire partners limit younger drivers to smaller categories such as Economy, Compact, Intermediate, and Compact SUV. Classes such as Full Size SUV, Minivan, Luxury, and Convertible are generally restricted to drivers aged 25 and older.

  • Drivers aged 21 to 24 can hire but will pay a daily young-renter fee at the counter
  • Drivers under 21 cannot hire at most Morrisville locations
  • The surcharge amount varies by partner brand and is paid locally at pickup

One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean hiring through Hola Car Rentals with Avis or Budget. When the waiver is explicitly shown on the booking confirmation and an eligible vehicle category is selected, the underage fee may be waived. Check your confirmation before arriving at the Morrisville counter to confirm whether this exception applies to your booking.

Can I pick up my hire car in Morrisville and return it to a different city?

Yes, one-way hires are possible from Morrisville, but a drop-off fee may apply depending on your return location, the hire partner, and the vehicle class.

Common patterns for one-way hires originating in Morrisville:

  • Returning to another airport or city in North Carolina or a neighbouring state will typically incur a drop-off fee
  • Cross-country or remote one-way routes often carry higher fees or may not be permitted for certain vehicle classes
  • Some short-distance routes between nearby airports may have no drop-off fee at all

The drop-off fee is shown during the booking process under the section labelled as charges due at the destination. It is not prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking.

If you need to change your return location after booking your Morrisville hire, contact support before making the change, as modifications can reprice the entire reservation and may result in a higher or newly applied drop-off fee. Always confirm the fee on your booking confirmation before arriving at the Morrisville pickup counter.

What insurance cover is included in my Morrisville hire?

The insurance and protection options included in your Morrisville hire depend on the rate plan you selected at booking. Hola Car Rentals offers All Inclusive and All Inclusive+ rate plans for hires in the United Kingdom.

Typical coverages available for Morrisville hires include:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision or covered event. A deductible may apply unless your confirmation states zero deductible
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Some UK states require a minimum level of liability; North Carolina renters are strongly encouraged to include this cover

CDW/LDW does not cover third-party injuries or property damage to others. LIS/ALI/SLI does not cover damage to the hire vehicle itself. These two coverages complement each other.

Common exclusions in Morrisville and across the United Kingdom include tyres, undercarriage, roof damage, prohibited use such as off-road driving, and incidents involving unauthorised drivers. Always review the hire agreement at the Morrisville counter to confirm which coverages are active and what deductible applies before driving away.

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