Hertz Car Hire
in Morrisville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Morrisville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Morrisville.

No. With Hola Car Rentals, all costs and charges for your booking in Morrisville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Morrisville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter in Morrisville is located at the Raleigh-Durham International Airport (RDU) Consolidated Rental Car Centre, at 1017 Rental Car Dr, Morrisville, NC 27560. This is an off-terminal facility shared by all major hire brands, including Hertz.

To reach the Hertz counter after landing at RDU, follow these steps:

• Collect your luggage at baggage claim in either terminal.
• Follow overhead signs for "Rental Cars" or "Ground Transportation" to the shuttle bus stops outside baggage claim.
• Board the complimentary shuttle, which runs continuously to the Consolidated Rental Car Centre.
• Once at the centre, locate the Hertz counter inside the building.

The Hertz counter at this Morrisville location is open daily from 05:00 to 00:00 (midnight). Allow approximately 20 to 45 minutes from the time you exit the terminal to when you drive away, accounting for the shuttle ride and counter process.

When picking up your Hertz hire car in Morrisville, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, for the authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher (required for certain Hertz reservations).
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies or photos on a phone are not accepted at the Hertz counter in Morrisville. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your Hertz hire car in Morrisville, a temporary authorisation hold is placed on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For Hertz locations in the United States, including Morrisville, the typical hold on a standard vehicle is approximately US$300 to US$400. The exact amount can vary based on the vehicle class, hire duration, and the specific Hertz location.

A few important points to keep in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the deposit. Debit and prepaid cards are not accepted.
• Even if you prepaid your booking, you must still present a physical credit card at the Hertz counter in Morrisville.
• After you return the vehicle, the hold is released, but your bank may take up to 15 working days to reflect the release on your statement.
• Bring a backup credit card in case your primary card is declined.

North Carolina operates fully cashless, all-electronic tolling, so there are no toll booths where you can pay with cash near Morrisville. The main toll roads you may encounter when driving from Morrisville include the Triangle Expressway and the Monroe Expressway.

Typical toll costs for standard 2-axle vehicles:

• Triangle Expressway: up to US$3.60 to US$4.19 electronically, depending on the section.
• Monroe Expressway: up to US$2.66 electronically or US$4.10 by mail.

Your Hertz hire vehicle in Morrisville comes equipped with an electronic toll device. At the counter, you can choose between:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day), which covers all tolls during the hire.
• A pay-per-use option, where Hertz bills you for each toll plus an administrative processing fee after the hire ends.

You may also use your own NC Quick Pass, E-ZPass, SunPass, or Peach Pass transponder. If you do, inform the Hertz agent in Morrisville at pickup and ask them to deactivate the vehicle’s default device to avoid duplicate charges.

Toll charges can appear on your statement days or even weeks after the hire ends, as toll agencies process invoices in batches.

Yes, you can get cashback on tolls paid during your Hertz hire in Morrisville through the Hola Car Rentals Tolls Cashback benefit, which is included on all bookings.

North Carolina uses all-electronic tolling on roads like the Triangle Expressway near Morrisville, so toll charges are common. Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value.

To claim your cashback after returning your Hertz vehicle in Morrisville:

• Email [email protected] within 30 days of the vehicle being returned.
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
• Attach your Hola Car Rentals booking confirmation, the Hertz hire agreement signed at pickup, and a toll receipt or statement showing charges paid during the hire period.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Yes, a young driver surcharge applies to Hertz hires in Morrisville for drivers under 25 years old.

In North Carolina, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily fee. For Hertz, Thrifty, and Dollar, the young driver surcharge is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes.

Additional restrictions to be aware of when hiring from Hertz in Morrisville under age 25:

• Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, luxury, premium, convertible, minivan, and van categories.
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and intermediate SUV classes.
• A major credit card in the main driver’s name is still required for the authorisation hold.

North Carolina is not one of the states (like New York or Michigan) that requires hire companies to hire to drivers aged 18 and older, so the minimum age at the Hertz Morrisville location is 21 for most vehicle classes.

Hertz hires in Morrisville follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow to avoid fuel fees:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Refuel within approximately 10 miles of the Morrisville return location before dropping off the vehicle.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at the Morrisville Hertz location, leave the receipt in the key envelope and keep a photo of the full gauge.

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Using the correct fuel type (petrol vs. diesel) is also important, as wrong-fuel incidents are not covered by the fuel policy.

Yes, you can add an additional driver to your Hertz hire in Morrisville, either at no cost if your booking includes it, or by paying a daily fee at the counter.

For Hertz, Thrifty, and Dollar, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes, when not included in your rate. Check your booking confirmation to see if an additional driver is already included.

To add a driver at the Hertz counter in Morrisville:

• The additional driver must be present at pickup with a valid driver’s licence.
• If their licence is not in English or uses a non-Latin alphabet, an International Driving Permit (IDP) is also required.
• Both the main driver and the additional driver must sign the hire agreement.
• Confirm the additional driver’s name appears on your paperwork before leaving the counter.

Only drivers listed on the Hertz hire agreement in Morrisville are covered by protections such as CDW/LDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

Most bookings for a Hertz hire in Morrisville include travel assistance cover provided by Terrawind Global Protection, at no extra cost.

This benefit is designed for travellers hiring abroad and covers situations that can arise during your trip in the Morrisville area or while driving in North Carolina. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience a medical emergency or need legal assistance after an incident on a North Carolina highway near Morrisville, contact the assistance line 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your Hola Car Rentals confirmation number ready when you call. Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz hire vehicle itself (that is covered by CDW/LDW) or third-party liability (covered by LIS/SLI).

The insurance cover included in your Hertz hire in Morrisville depends on the rate plan you selected when booking. It is important to review your booking confirmation carefully before arriving at the Hertz counter.

The two main types of cover to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz hire in Morrisville. In North Carolina, not all hire agreements include this by default, so confirm whether it is listed on your confirmation.

Neither CDW/LDW nor LIS/SLI covers your personal injuries (that requires PAI) or your personal belongings (that requires PEC). Only drivers named on the Hertz hire agreement in Morrisville are covered by these protections. Always add every driver to the contract at pickup.

Yes, one-way hires are possible with Hertz in Morrisville, but a drop-off fee may apply depending on your return location.

When booking a one-way hire from the Morrisville Hertz location, the drop-off fee is shown during the booking process under the "To pay at destination" section. Common patterns to expect:

• Returning to a different city or airport in North Carolina or another state typically incurs a one-way drop-off fee that varies by distance, vehicle class, and season.
• Returning to the same Morrisville or RDU area location generally does not incur a drop-off fee.
• Cross-border one-way hires (for example, from Morrisville to Canada) may be restricted or carry higher fees depending on Hertz policy.

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed in your booking confirmation. If the Hertz counter in Morrisville charges a different amount than what your confirmation shows, keep all paperwork and contact support after the hire ends.

Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

The Hertz counter at the Raleigh-Durham International Airport Consolidated Rental Car Centre in Morrisville is open daily from 05:00 to 00:00 (midnight), seven days a week, including Sundays.

A few things to keep in mind regarding pickup and return timing at the Morrisville Hertz location:

• If your flight arrives close to midnight, plan to reach the hire centre before the counter closes at 00:00.
• Hire companies will generally hold your booking for up to 24 hours from the original pickup time if your flight is delayed. If your delay exceeds 24 hours, contact support as soon as possible.
• The standard grace period on return is approximately 30 minutes. Returning the Hertz vehicle in Morrisville beyond that window may result in additional hourly or daily charges.
• For after-hours situations, check your Hertz hire agreement for specific key-drop or return instructions at the Morrisville facility.

Always confirm the hours on your hire agreement, as hours can change on public holidays.

Yes, it is sometimes possible to pick up your Hertz hire earlier than the scheduled time in Morrisville, but it depends on vehicle availability at the time of your arrival.

Here is what to expect if you arrive early at the Hertz counter in Morrisville:

• Early pickup is not guaranteed. The Hertz agent at the Morrisville location will check whether the vehicle class you booked is available at that moment.
• If a vehicle is available, the hire period may be re-priced from the earlier pickup time, which could affect your total cost.
• If no vehicle is available early, you will need to wait until your scheduled pickup time.
• The Hertz counter at the RDU Consolidated Rental Car Centre in Morrisville opens at 05:00 daily, so very early morning arrivals can be accommodated within operating hours.

To avoid surprises, contact the Hertz location in Morrisville in advance if you know your flight is arriving significantly earlier than your reservation time. Keep your booking confirmation handy, as the agent will need your reservation details to check availability and any re-pricing that may apply.