Car Hire
at Morrisville Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Morrisville Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Morrisville Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Morrisville Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Morrisville Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Morrisville Airport (Raleigh-Durham International, RDU), there are no hire car counters inside the terminals. All major brands operate from an off-site Hire Car Centre located at 1016 Hire Car Dr, Morrisville, NC 27560.

To reach the counter, follow these steps after collecting your luggage:

• Exit through the outside doors to the designated Hire Car Pick Up area: Zone 4 in Terminal 1 or Zone 5 in Terminal 2
• Board the free shuttle bus for your hire brand (look for company logos on the buses)
• The shuttle ride takes approximately 5 minutes, covering about 3 miles to the Hire Car Centre

All brands available at Morrisville Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, and Thrifty, share this same off-site facility. Most international flights arrive at Terminal 2, so look for the shuttle stop at Zone 5 after clearing immigration and customs.

Hire car counters at Morrisville Airport operate Sunday through Saturday from 4:00 AM to 1:00 AM daily. There is no overnight service between 1:00 AM and 4:00 AM, so collection is not available during those hours.

If your flight arrives late and you land after 1:00 AM, you will need to wait until counters reopen at 4:00 AM to collect your vehicle. After-hours vehicle returns are accepted at the Hire Car Centre, but the lot is only processed starting at 4:00 AM.

For after-hours returns at Morrisville Airport, leave your keys and completed hire agreement inside the unlocked car in the secured lot, and note the mileage and fuel level on your agreement before leaving. A shuttle back to the terminals is available after you drop off the vehicle.

If your flight is delayed, hire companies at Morrisville Airport will generally hold your booking for up to 24 hours from the original collection time. If your delay exceeds 24 hours, contact your booking provider as soon as possible.

To collect your hire car at Morrisville Airport, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be presented alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter at Morrisville Airport. Prepaid or virtual cards are not accepted for the authorisation hold; only a major credit card in the main driver’s name qualifies.

Yes, there are toll roads near Morrisville Airport, and all of them use fully electronic, cashless tolling. There are no toll booths where you can pay with cash.

The main toll roads you may encounter when driving from Morrisville Airport include:

• Triangle Expressway (NC-540): approximately 19 miles connecting Raleigh and Durham; standard 2-axle vehicles pay up to US$3.60 electronically, or around US$4.05 to US$4.19 with an NC Quick Pass account as of January 2026
• Monroe Expressway: 2-axle vehicles pay up to US$2.66 electronically or US$4.10 by mail invoice

North Carolina uses the NC Quick Pass system for prepaid accounts, and the state also accepts E-ZPass, SunPass, and Peach Pass. If you do not have a compatible transponder, toll cameras photograph your licence plate and a bill-by-mail invoice is sent to the vehicle's registered owner, which in a hire car means the charge is passed to you through the hire company, often with an administrative processing fee added.

At the Morrisville Airport counter, you can opt into the hire company's unlimited toll programme (typically US$11 to US$25 per day) or pay per use. Review the terms before signing, as daily fees apply even on days you do not use a toll road.

When you collect your hire car at Morrisville Airport, the hire company will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles rented in the United States, including at Morrisville Airport, the typical hold is approximately US$300 to US$400. The exact amount depends on the hire brand, vehicle class, and hire duration, and may be higher for premium or speciality vehicles.

• Only a major credit card in the main driver’s name with the driver’s name printed on the card is accepted for the hold
• Debit cards, prepaid cards, and virtual cards are not accepted
• The card must have sufficient available credit to cover the hold in addition to any other charges

After you return the vehicle at Morrisville Airport, the hold is released. Your bank or card issuer controls how quickly the funds become available again, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined at the counter.

Yes, all bookings include Tolls Cashback, which reimburses you for tolls paid on roads near Morrisville Airport and throughout North Carolina, up to 5% of your total booking value.

Given that the Triangle Expressway and Monroe Expressway near Morrisville Airport are fully cashless and charges are often passed through the hire company with added fees, keeping your toll receipts or invoices is especially important for claiming this benefit.

To claim your Tolls Cashback after returning your vehicle at Morrisville Airport:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing the charges

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit covers toll charges only, not administrative fees, fines, or parking charges.

An International Driving Permit (IDP) is not always mandatory at Morrisville Airport, but it is required in specific situations.

You must carry an IDP if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, the IDP serves as a translation and must be presented alongside your original licence at the Morrisville Airport counter. The IDP alone is not accepted as a standalone document.

If your licence is written in the Latin alphabet but is not issued in English, an IDP is strongly recommended, though not always strictly required by every hire brand at Morrisville Airport. Requirements can vary between Avis, Hertz, Budget, and other partners operating at the Hire Car Centre.

• Obtain your IDP before travelling, in your home country
• U.S. organisations such as AAA do not issue IDPs to holders of non-U.S. licences
• Bring both your original licence and the IDP to the counter

Visitors from Canada presenting a valid provincial licence generally do not need an IDP at Morrisville Airport, though some brands may also ask for a passport or Enhanced Driver's Licence.

Yes, drivers under 25 years old face restrictions and additional fees when hiring at Morrisville Airport.

North Carolina is not one of the states (such as New York or Michigan) that requires hire companies to rent to drivers aged 18 and older. At Morrisville Airport, the standard minimum age is 25 for most hire brands, with drivers aged 21 to 24 eligible to hire but subject to a daily young-driver surcharge. Drivers under 21 are generally not accepted.

Typical young-driver surcharge amounts at Morrisville Airport vary by brand:

• Avis, Budget, and Payless: approximately US$13 per hire day, capped at US$65 plus taxes
• Hertz, Dollar, and Thrifty: approximately US$13.50 per hire day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: approximately US$15 per day plus taxes

Drivers aged 21 to 24 are also restricted from hiring certain vehicle classes at Morrisville Airport, including full-size SUVs, minivans, luxury, premium, and convertible categories. Economy, compact, and intermediate vehicles are typically available to younger renters.

If you are aged 21 to 24 and from Latin America or the Caribbean, check your booking confirmation, as certain Avis and Budget rates may waive the underage fee under specific conditions.

Hires at Morrisville Airport follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At the Morrisville Airport Hire Car Centre, check the fuel gauge with the agent at collection and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before driving away.

Before returning your vehicle to the Morrisville Airport Hire Car Centre at 1016 Hire Car Dr, refuel at a nearby petrol station to ensure the gauge does not drop before you arrive. Keep your fuel receipt as proof.

• If you return the car below the recorded starting level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service fee may also apply
• For after-hours returns at Morrisville Airport, leave your fuel receipt in the vehicle with your completed hire agreement

Some counter locations may offer a prepaid fuel option; if you accept it, any unused fuel is generally non-refundable.

Yes, you can add an additional driver to your hire at Morrisville Airport, either as part of your booking rate or by paying a fee at the counter.

Check your booking confirmation before arriving at Morrisville Airport. If it states additional driver is included, the first extra driver is free. If it is not included, the daily fees at the Morrisville Airport counter are:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 plus taxes
• Hertz, Dollar, and Thrifty: US$13.50 per hire day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Morrisville Airport counter at collection. They must bring their own valid driver’s licence and any required IDP, and they must sign the hire agreement. Drivers who are not listed on the agreement are not covered by the hire protections, including CDW/LDW and liability cover.

For Avis, Budget, and Payless hires at Morrisville Airport, additional drivers must generally be at least 25 years old. Age restrictions and surcharges for younger additional drivers may apply at other brands as well.

When hiring at Morrisville Airport, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to or theft of the hire vehicle. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. Not all U.S. states require hire companies to include minimum liability cover, and North Carolina, where Morrisville Airport is located, may not mandate it. Adding supplementary liability cover of up to US$300,000 is strongly recommended.

• CDW/LDW covers the hire vehicle only
• LIS/ALI/SLI covers third parties, not the hire car itself
• Neither covers your personal belongings or your own medical costs

Check your booking confirmation for what is already included in your rate before accepting add-ons at the Morrisville Airport counter. Declining cover you already have in your rate could result in duplicate charges, which may be addressed through the No Extra Charges© guarantee.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or accident while driving near Morrisville Airport or anywhere during your trip.

This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify for this cover.

If you are eligible, the Travel Assistance benefit typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving near Morrisville Airport or elsewhere during your hire, contact Terrawind 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorisation. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW/LDW for damage to the hire vehicle or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Returning your hire car at Morrisville Airport is straightforward. Follow airport signs for Car Hire Return to reach the Hire Car Centre at 1016 Hire Car Dr, Morrisville, NC 27560, the same facility where you collected the vehicle.

Before arriving at the Hire Car Centre, refuel at a nearby petrol station to comply with the Full-to-Full fuel policy. Keep your receipt as proof of refuelling.

• Park in the secured lot at the Hire Car Centre and locate a staff member or drop-off lane for your brand
• The agent will inspect the vehicle and close out your hire agreement
• After return, take the free shuttle back to your terminal at Morrisville Airport

For after-hours returns at Morrisville Airport, the lot is not staffed between 1:00 AM and 4:00 AM. You may still drop off the vehicle during this window by leaving your keys and completed hire agreement inside the unlocked car. Record the mileage and fuel level on the agreement before leaving, and keep a photo of the dashboard as documentation.

The authorisation hold placed on your credit card at collection will be released once the hire is closed. Your bank controls how quickly the funds become available, which can take up to 15 working days.