National Car Hire
in Morrisville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Morrisville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Morrisville.

No. With Hola Car Rentals, all costs and charges for your booking in Morrisville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Morrisville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National Car Hire counter serving Morrisville is located at the Raleigh-Durham International Airport (RDU) Rental Car Pavilion, at 1001 Rental Car Dr, Morrisville, NC. National shares this consolidated hire centre with other major brands.

After collecting your baggage, follow the signs for the Rental Car Pavilion. Depending on your terminal, you can reach the centre on foot via covered walkways or by taking the airport shuttle to the hire building. Once inside, locate the National counter, complete your paperwork, and proceed to the vehicle lot to pick up your car.

The consolidated centre format means all brands, including National, are under one roof, which simplifies the process compared to airports where counters are spread across multiple terminals.

To collect your National Car Hire in Morrisville at RDU, you must bring the following physical documents:

• A valid, unexpired driver’s licence with a photo (original, not digital)
• A major credit card in the main driver’s name, with the name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the National counter in Morrisville. For licences in Latin characters but not in English, an IDP is strongly recommended as a translation aid, though not always strictly required.

Digital documents are not accepted at the counter. All documents must be physical originals.

It depends on your licence. At the National Car Hire location in Morrisville, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your licence is printed in Latin characters (for example, German, Spanish, or Portuguese), an IDP is not strictly required but is strongly recommended as a translation aid for the National counter staff in Morrisville.

Important rules to keep in mind:

• The IDP is a translation document only, not a standalone licence
• You must always carry your original home-country licence alongside the IDP
• The IDP must be obtained in your home country before travelling; it cannot be issued abroad
• Digital licences are not accepted at the counter

If you are unsure whether your licence qualifies, obtain an IDP before your trip to avoid any issues at the National counter in Morrisville.

Yes, there are toll roads near Morrisville that you may encounter when driving a National Car Hire vehicle. The main toll road in the area is the Triangle Expressway, an approximately 19-mile route connecting Raleigh and Durham that passes near Morrisville. North Carolina uses fully cashless, all-electronic tolling, meaning there are no toll booths and cash is not accepted.

Typical toll costs for standard 2-axle vehicles on the Triangle Expressway range up to US$3.60 to US$4.19 per section, depending on the payment method used. The NC Quick Pass system offers a 35% discount compared to the bill-by-mail rate. E-ZPass, SunPass, and Peach Pass are also accepted.

At the National counter in Morrisville, you will have the option to enrol in a toll programme:

• Unlimited toll package: a fixed daily fee (typically US$11 to US$25 per day) that covers all tolls during the hire
• Pay-per-use: actual toll charges plus administrative or processing fees billed to your card after the hire

If you opt out of the National toll programme, you can use your own compatible transponder, but inform the counter agent so the vehicle's default device can be deactivated to avoid duplicate charges.

When collecting a National Car Hire at Raleigh-Durham International Airport (RDU) in Morrisville, expect additional fees on top of your base hire rate. These are standard airport and local charges that apply to all renters at this location.

Typical fees at the RDU National location in Morrisville include:

• Customer Facility Charge (CFC): approximately US$4.50 per hire day
• Airport Concession Recovery Fee (ACRF): typically 8 to 10% of the base rate
• Wake County and North Carolina state surcharges: approximately 6% or more

Combined, these fees can add 15 to 25% beyond the advertised base rate. If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the National counter in Morrisville. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the hire is complete.

Yes, a major credit card in the main driver’s name is required to collect your National Car Hire in Morrisville. The card must be a physical card with the driver’s name printed on it, and it must have sufficient available credit to cover the authorisation hold in addition to any expected hire charges.

At the National counter in Morrisville, the typical authorisation hold for a standard vehicle is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and it reduces your available credit until the hire is closed and your bank releases the hold, which can take up to 15 working days.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, not a third party
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorisation.

Yes, a young driver surcharge applies at the National Car Hire location in Morrisville for renters under 25 years old. In North Carolina, the standard minimum age to hire without a surcharge is 25.

For drivers aged 21 to 24, National in Morrisville charges a daily young-renter fee of US$15 per day plus applicable taxes. This fee is paid at the counter and is not included in your prepaid booking total.

Additional restrictions for under-25 renters at the National location in Morrisville include:

• Most premium, full-size, luxury, SUV, minivan, and specialised vehicle classes are restricted to renters aged 25 and older
• Eligible classes for younger renters are typically economy, compact, and intermediate categories
• The same credit card and document requirements apply regardless of age

Drivers under 21 are generally not permitted to hire from National in Morrisville. If you are 21 to 24, budget for the daily surcharge when comparing total hire costs.

Yes, all bookings made through Hola Car Rentals, including National Car Hire reservations in Morrisville, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire period.

This is especially useful in Morrisville, where the Triangle Expressway and other cashless toll roads near RDU can add up over the course of a hire. You pay tolls normally through the National toll programme or your own transponder, and then claim reimbursement afterwards.

To claim your Tolls Cashback after returning your National vehicle in Morrisville:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Yes, you can add an additional driver to your National Car Hire in Morrisville, either as part of your rate or by paying a fee at the counter.

For National in Morrisville, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver at the National counter in Morrisville:

• The additional driver must be present at collection and sign the hire agreement
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements; drivers under 25 may be subject to a young-driver surcharge
• Only drivers listed on the hire agreement are covered by the vehicle’s protections

If someone drives the National vehicle in Morrisville who is not listed on the agreement, insurance coverage may be void and additional charges could apply. Never allow an unlisted driver to operate the vehicle.

Morrisville has some road conditions that can catch first-time visitors off guard, especially when driving a National Car Hire vehicle from RDU.

Key things to be aware of near the Morrisville area:

• NC 54 is undergoing a multi-year widening project from two to six lanes, with frequent lane shifts, construction detours, and temporary access restrictions near the airport corridor
• Morrisville-Carpenter Road has ongoing traffic pattern changes, including shifted lanes and reconfigured intersections, which can confuse drivers expecting a standard layout
• Some left turns on NC 54 require a U-turn through a 30-foot median rather than a direct left, which is uncommon for drivers from outside the region
• At-grade railway crossings adjacent to NC 54 add an unexpected hazard on what appears to be a standard highway

North Carolina does not have congestion charges or emissions zones. All toll roads near Morrisville, including the Triangle Expressway, are fully cashless, so plan your toll payment method before leaving the National lot at RDU.

National Car Hire in Morrisville follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at the Morrisville RDU location:

• At collection, confirm the fuel gauge reads full and ensure the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the RDU return location before dropping off the National vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in Morrisville with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus an administrative service fee.

If the tank was not full at collection, ask the National agent in Morrisville to record the exact starting level on the agreement, and return the vehicle at that same level to avoid charges.

The insurance cover included with your National Car Hire in Morrisville depends on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the RDU counter.

Common cover types and what they mean for your Morrisville hire:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National vehicle from a collision, theft, or vandalism, subject to any applicable excess shown on your confirmation
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the National vehicle in Morrisville; some U.K. states require a minimum level, but not all do

CDW and LDW do not cover third-party liability, and LIS does not cover damage to the hire vehicle itself. These are separate protections that work together.

Common exclusions at the National counter in Morrisville include prohibited use such as off-road driving, driving under the influence, and unlisted drivers. Always add every driver to the agreement at the Morrisville counter in order to ensure cover applies.

Yes, most bookings made through Hola Car Rentals, including National Car Hire reservations in Morrisville, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United Kingdom or Canada.

For eligible renters driving a National vehicle in Morrisville or the surrounding North Carolina area, Travel Assistance covers:

• Medical cover for up to 5 passengers for accidents or non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your National hire in Morrisville, for example after a motorway breakdown or a medical emergency on the road, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name and your Hola Car Rentals confirmation number when you call. This cover does not replace CDW or LDW for vehicle damage, and it does not cover pre-existing medical conditions.