Van Hire
in Morrisville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Morrisville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Morrisville.

No. With Hola Car Rentals, all costs and charges for your booking in Morrisville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Morrisville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van hires in Morrisville are collected at the consolidated Rental Car Drive facility at Raleigh-Durham International Airport (RDU), situated in Morrisville, NC 27560. Each partner brand has its own counter along Rental Car Drive, for example Avis at 1016 Rental Car Drive, Enterprise at 1008 Rental Car Drive, Budget at 1000 Rental Car Drive, and Dollar at 1009 or 1015 Rental Car Drive.

To reach the facility after landing, follow the baggage claim signs to the ground transportation level and board the free hire car shuttle. Shuttles run frequently, every 5 to 10 minutes during peak hours, and take you directly to the Rental Car Drive building where you complete counter check-in and collect your van.

From terminal arrival, including baggage claim and the shuttle ride, allow roughly 30 to 60 minutes before you are driving away in your van. Counter hours vary by brand; as a reference, Avis operates from 04:00 to 01:00 daily, with 24-hour drop-off available.

To collect your van in Morrisville, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence; it is not accepted on its own.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the van hire counter in Morrisville.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to hire a van in Morrisville. The hire partner places a temporary authorisation hold on the card at collection, typically around US$300 to US$400 for standard vehicles in the United States, though the amount can be higher for a van or premium vehicle class.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the authorisation hold. Even if you prepaid your van hire booking online, you must still present a physical credit card at the Morrisville counter.

A few tips to avoid issues at collection:

• Ensure your card has enough available credit to cover the hold plus any expected charges
• Notify your bank of travel plans so the in-person authorisation is not flagged as fraud
• Bring a backup credit card in your own name in case your primary card is declined

The hold is released after you return the van; your bank controls how quickly it clears, which can take up to 15 working days.

North Carolina uses all-electronic, cashless tolling, so there are no traditional toll booths to stop at when driving your van in or around Morrisville. The main toll roads you may encounter are the Triangle Expressway (approximately 19 miles connecting Raleigh and Durham) and the Monroe Expressway.

Typical toll costs for a standard 2-axle van on the Triangle Expressway run up to US$3.60 to US$4.19 electronically, depending on the section travelled. On the Monroe Expressway, costs reach up to US$2.66 electronically or US$4.10 if billed by post. Larger vans with more axles are charged at higher rates.

Compatible payment systems include NC Quick Pass, E-ZPass, SunPass, and Peach Pass. NC Quick Pass holders receive a 35% discount off the bill-by-mail rate. Your hire van will come equipped with an electronic toll device. At the Morrisville counter you can choose:

• An unlimited toll package at approximately US$11 to US$25 per day
• Pay-per-use billing, where actual tolls plus administrative processing fees are charged to your card after the hire

If you opt out of the hire company’s programme and use your own transponder, inform the counter agent so they can deactivate the vehicle’s default device and prevent duplicate charges.

Yes, all van hires made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire in Morrisville and on any North Carolina toll roads you use, such as the Triangle Expressway or Monroe Expressway.

To claim your cashback after returning the van:

• Email [email protected] within 30 days of the vehicle’s return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. For example, if your van hire total was US$600, the maximum cashback is US$30; if you paid US$18 in tolls, you receive US$18 back.

To hire a van in Morrisville without a young-driver surcharge, you must be at least 25 years old. Drivers aged 21 to 24 may still hire but will be charged a daily young-renter surcharge at the counter, and van and minivan vehicle classes are typically restricted to drivers 25 and older.

Surcharge amounts vary by partner brand:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Because vans fall into a restricted vehicle class, drivers under 25 may find that a van is not available to them at the Morrisville counter regardless of the surcharge. If you are under 25 and specifically need a van in Morrisville, contact customer service before booking to confirm availability for your age group and chosen partner brand.

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age.

Van hires in Morrisville follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge. During the hire, use the correct fuel type as specified in the van’s documentation.

Before returning the van to the Rental Car Drive facility in Morrisville, refuel within approximately 10 miles of the return location so the gauge does not drop below full on the journey back. Keep your final fuel receipt showing the date, time, and station address.

If you return the van with less than a full tank, you may be charged:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service or administrative fee

For after-hours returns at the RDU Rental Car Drive facility, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as your record.

Yes, you can add an additional driver to your van hire in Morrisville, either as an included benefit or for a daily fee depending on your rate.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first additional driver is included at no extra cost. If it does not appear, the daily fee varies by partner:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Morrisville counter at collection with a valid driver’s licence and any required International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by the van’s insurance protections; anyone not named on the contract who drives the van may void cover.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at collection.

Hiring a van in Morrisville involves driving in a highway-dense area near the Research Triangle Park, with I-40, I-540, and NC-54 forming the main routes. A few local rules are worth knowing before you drive:

• North Carolina toll roads are fully cashless; there are no cash toll booths. Your van will be equipped with an electronic toll device, or you can use a compatible transponder such as NC Quick Pass, E-ZPass, SunPass, or Peach Pass.
• Trucks and larger vehicles with 26,001 pounds or more are banned from the left-most lane on highways with six or more lanes. While most hire vans fall below this threshold, be aware of lane restrictions in the freight-heavy Morrisville area.
• North Carolina law mandates a one-year licence revocation for failing to stop and provide information after a crash, a stricter penalty than in many other states.
• Vehicles parked on public highways for 24 or more hours can be towed without notice, which is stricter than the 48 to 72 hour rules common in other states. This is particularly relevant for larger vans near commercial zones around RTP.

No congestion charges or emissions zones apply in Morrisville or elsewhere in North Carolina.

Yes, one-way van hires from Morrisville to another city are possible, but a drop-off fee may apply depending on the route, the partner brand, and the vehicle class.

When searching for your van hire, select a different return location during checkout. The booking system will display any applicable drop-off fee under the "To pay at destination" section before you confirm. This fee is route-specific and is not prepaid; it is paid at the counter when you collect the van in Morrisville.

A few things to bear in mind:

• Same-city airport to centre routes often carry no drop-off fee
• Interstate or long-distance one-ways typically do carry a fee that varies by distance and van class
• Cross-border one-ways, for example from North Carolina into another country, may be restricted or require special authorisation from the partner brand
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If the counter charges a drop-off fee that was not shown on your confirmation, keep all paperwork and contact support, as Hola Car Rentals' No Extra Charges© Coverage may apply.

The insurance included with your van hire in Morrisville depends on the rate plan you select. Most Hola Car Rentals rates for the United States include a Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire van from a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

• Damage or injury caused to third parties (other vehicles, people, or property)
• Tires, wheels, undercarriage, or roof damage unless specifically included
• Incidents involving prohibited use such as off-road driving, DUI, or an unauthorised driver

For third-party liability, a separate Liability Insurance Supplement (LIS/ALI/SLI) is available. Some UK states require a minimum level of third-party liability to be included, but not all do. Hola Car Rentals strongly recommends adding LIS coverage to your van hire in Morrisville for comprehensive protection.

Always review your booking confirmation and the hire agreement at the Morrisville counter to confirm exactly which coverages are active and what deductibles apply.

If your hire van breaks down in Morrisville or on a North Carolina highway such as I-40 or I-540, contact the roadside assistance number printed on your hire agreement. Each partner brand operates its own roadside assistance line available 24 hours a day:

• Avis, Budget, and Payless: use the number on your Avis or Budget hire agreement
• Hertz, Dollar, and Thrifty: use the number on your Hertz group hire agreement
• Alamo, National, and Enterprise: use the number on your Alamo group hire agreement

Most Hola Car Rentals bookings also include Travel Assistance provided by Terrawind Global Protection, which covers legal assistance in the event of an accident, medical cover for up to 5 passengers, and compensation for luggage lost by the airline. This benefit is available 24 hours a day by calling +1 888 980 9992 or via WhatsApp at +1 208 910 1001.

Please note that Travel Assistance through Terrawind does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring a van in Morrisville, rely on the partner brand’s roadside assistance line and any personal travel insurance you hold.

Yes, after-hours van returns are available at the RDU Rental Car Drive facility in Morrisville. Each partner brand has a designated drop-off area at its Rental Car Drive address, for example Avis at 1016 Rental Car Drive and Enterprise at 1008 Rental Car Drive, where 24-hour key drop boxes are provided.

To complete an after-hours van return in Morrisville smoothly:

• Refuel the van within approximately 10 miles of the Rental Car Drive facility before arriving, so the tank is full when you drop off
• Park the van in the designated return lot for your partner brand
• Place the keys in the after-hours key drop box
• Leave your fuel receipt in the return envelope and keep a photo of the full fuel gauge as your record
• Take photos of the van's exterior before walking away to document its condition at return

Note that liability for the van may remain with you until the partner formally checks it in the next working day. Review the hire agreement for the exact terms covering after-hours returns. If you have any concerns about the return process for your specific hire in Morrisville, contact the partner brand's counter directly before your return date.