Car Hire
in Dulles

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dulles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dulles.

No. With Hola Car Rentals, all costs and charges for your booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire car companies at Dulles International Airport (IAD) operate from a consolidated facility on Autopilot Drive in Sterling, Virginia, not inside the terminal itself.

To reach the counters, exit the terminal at the baggage claim level through Door 2, 4, or 6, then board your brand's shuttle bus at Curb 2C or 2D. Look for your brand's logo on the bus, as some companies share shuttles: Enterprise, National, and Alamo share one bus, while Hertz, Dollar, and Thrifty share another.

Shuttles run continuously or every 5 to 10 minutes, and the ride to the Dulles hire facility takes approximately 5 minutes. There is no walking route or train connection between the terminal and the hire lots.

Specific counter addresses on Autopilot Drive at Dulles include:

• Avis: 23330 Autopilot Dr
• Budget: 23360 Autopilot Dr
• Enterprise, National, Alamo: 23430 Autopilot Dr
• Hertz: 23540 Autopilot Dr

Allow at least 1 hour from the time you land to the time you drive away, especially if you have checked baggage or need to use the airport's internal people mover.

Counter hours at the Dulles hire facility on Autopilot Drive vary by brand, so it is important to confirm your specific company's schedule before you travel.

• Avis and Budget: open 24 hours, 7 days a week at Dulles
• Hertz: open 24 hours daily at Dulles (listed as 00:00 to 00:00)
• Sixt: open 06:00 to 00:00 daily, including holidays, at Dulles

After-hours vehicle returns are available at most Dulles locations. Avis offers 24-hour drop-off, and Sixt allows you to leave the vehicle in the car park and take the shuttle back to Curb 2C or 2D at the terminal. Key-drop boxes are available for brands that do not staff the counter overnight.

If your flight arrives outside standard hours, confirm your brand's after-hours return procedure in your booking confirmation before departing for Dulles. Hire companies at Dulles will generally hold your reservation for up to 24 hours from the original pickup time if your flight is delayed.

Yes, there are several cashless toll roads near Dulles Airport that will affect your hire, and none of them accept cash at the booth.

The most relevant toll road for Dulles arrivals is Virginia Route 267, also known as the Dulles Toll Road and Dulles Greenway, which connects the airport directly to the Capital Beltway (I-495). A one-way trip along the full length costs approximately US$5.75 to US$6.25 for a passenger car.

Other nearby toll roads include:

• I-66 Express Lanes: dynamic pricing that can reach US$40 or more during peak hours or special events; cashless only, billed by licence plate or transponder
• I-495 Express Lanes (Virginia side): dynamic pricing of approximately US$4 to US$20 per segment during peak hours

Because all tolling near Dulles is fully electronic, your hire vehicle will be photographed by licence plate if you do not use a transponder. The hire company will then bill you for the toll amount plus a daily processing fee of approximately US$4.95 to US$5.35 per usage day. You can also opt into an unlimited toll package at the Dulles counter, typically priced at US$10.99 to US$25.99 per day, which covers all tolls for a flat daily rate.

Check the I-66 Express Lanes restrictions at www.66expresslanes.org before driving, as non-compliance can result in additional administrative fees.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Dulles hire.

Given that the Dulles Toll Road (VA-267) and nearby express lanes are fully cashless and can add up quickly, this benefit is especially useful for renters driving frequently between Dulles and Washington, D.C. or other parts of Northern Virginia.

To claim your cashback after returning the vehicle at Dulles:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing the charges paid during your hire

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Dulles booking totals US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your hire car at the Dulles counter, you must present the following physical documents. Digital copies are not accepted.

• A valid, unexpired driver’s licence with your photo, in the main driver’s name. Temporary licences, learner’s permits, and photocopies are not accepted at Dulles
• A major credit card physically printed with the main driver’s name, with sufficient available credit for the security deposit hold (typically US$300 to US$400 for standard vehicles at Dulles)
• Your passport or a valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of return travel (required for visitors arriving from abroad)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

If you plan to use a debit card at the Dulles counter, be aware that most brands require a ticketed return travel itinerary as proof, and only a spouse or domestic partner may be added as an additional driver in that case. A major credit card is strongly recommended.

Yes, drivers aged 21 to 24 are subject to a young-driver surcharge at Dulles Airport, and certain vehicle classes are restricted to renters aged 25 and older.

At Enterprise, National, and Alamo at Dulles, the underage surcharge is US$25 per day for drivers aged 21 to 24. This fee is paid at the counter and is in addition to the base hire rate. Vehicle availability for under-25 drivers at Dulles is generally limited to economy, compact, intermediate, and some standard SUV categories. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the main driver to be at least 25.

At Avis and Budget at Dulles, the standard underage fee is US$13 per hire day, capped at US$65 per hire period. Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a waiver of this fee on eligible Hola Car Rentals rates with Avis or Budget, provided the waiver is explicitly shown on the booking confirmation.

The minimum age to hire at Dulles without any surcharge is 25. Drivers under 21 are generally not accepted at Dulles airport locations.

At the Dulles hire counter, the partner brand will place a temporary authorisation hold on your credit card at the time of pickup. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicles at Dulles, the typical hold is approximately US$300 to US$400 on a major credit card. Premium or speciality vehicles may carry a higher hold amount. The exact figure is set by the hire company at the Dulles counter and may vary by brand, vehicle class, and season.

Important requirements for the deposit at Dulles:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) physically printed with the main driver’s name
• Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit hold at Dulles
• The card must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle at Dulles, the hold is released by the hire company. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Notify your bank of your travel dates in advance to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Dulles hire, but the extra driver must be physically present at the Dulles counter at the time of pickup to show a valid driver’s licence and sign the hire agreement.

Additional driver fees at Dulles vary by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 per hire period
• Hertz, Dollar, and Thrifty: US$13.50 per hire day, capped at US$189 per hire period
• Alamo, National, and Enterprise: US$15 per day

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line "Additional driver free of charge" before arriving at Dulles.

If you are using a debit card at the Dulles counter, only a spouse or domestic partner may be added as an additional driver. For Avis, Budget, and Payless at Dulles, additional drivers must generally be at least 25 years old. Any additional driver under 25 may be subject to a young-driver surcharge or may not be accepted depending on the brand's policy at Dulles.

Only drivers listed on the hire agreement are covered by the vehicle's protections, including CDW/LDW and liability cover.

Hire cars at Dulles operate under a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Dulles counter, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

When returning your vehicle to the Dulles hire facility on Autopilot Drive, refuel within approximately 10 miles of the return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address in case of any dispute.

If you return the vehicle below the recorded starting level, the Dulles hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee.

Note that fuel prices near Dulles Airport tend to run 5 to 10% above the U.S. National average due to Virginia's higher state fuel tax. Filling up slightly before reaching the airport area can save money. Some Dulles counter locations may offer a prepaid fuel option; if you accept it, any unused fuel is generally non-refundable.

Not automatically at the level most renters need. Virginia does not mandate a specific minimum liability requirement that all hire companies must include by default, so the cover included with your base hire at Dulles may be minimal.

Third-party liability cover, also called LIS, ALI, or SLI, protects you against bodily injury and property damage you may cause to others or their property while driving the hire. It does not cover damage to the vehicle itself, which is handled separately by CDW or LDW.

Given the high-traffic environment around Dulles, including the Dulles Toll Road (VA-267), I-66 Express Lanes, and the Capital Beltway (I-495), Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Dulles booking.

To confirm what is included in your specific rate:

• Review your booking confirmation for any liability cover line items
• Check the hire agreement at the Dulles counter before signing
• Ask the counter agent to confirm the liability limit included with your vehicle

If your personal auto insurance policy or credit card extends liability cover to hire cars, confirm the terms with your provider before declining supplementary cover at Dulles.

Yes, one-way hires are available from Dulles Airport, allowing you to pick up at Dulles and return the vehicle to a different location.

A drop-off fee may apply depending on the return destination, the hire brand, the vehicle class, and the season. This fee is route-specific and is shown during the booking process under the "To pay at destination" section. It cannot be prepaid and is settled at the Dulles counter or the return location.

Common one-way routes from Dulles:

• Dulles to another major airport in the same region: a drop-off fee may or may not apply depending on the route and brand
• Dulles to a city in a different state: a drop-off fee typically applies and varies by distance and vehicle class
• Cross-border one-ways (for example, Dulles to Canada): often restricted or subject to higher fees; confirm with the brand before booking

Most Dulles hires include unlimited mileage within the United States, but unlimited mileage does not waive any applicable drop-off fee. If you change your return location after booking, the hire may be re-priced and the drop-off fee recalculated. Always verify the drop-off fee on your Dulles booking confirmation before travel.

Hiring at Dulles Airport means your base rate will be supplemented by several Virginia and airport-specific fees that are due at pickup or included in your prepaid rate, depending on how your booking is structured.

Common fees added to Dulles hires include:

• Concession recovery fee: typically 10% to 15% of the base rate, charged by the hire company to recover the cost of operating at Dulles Airport
• Customer facility charge (CFC): approximately US$4.50 to US$10 per hire, covering the cost of the Dulles hire car facility on Autopilot Drive
• Virginia state hire vehicle tax: approximately 6% to 11% depending on the specific charges and vehicle class

These fees are standard at Dulles and apply to all brands operating at the airport, including Avis, Hertz, Enterprise, Budget, Alamo, National, Dollar, and Thrifty.

Your Hola Car Rentals booking confirmation will show which taxes and fees are included in your prepaid rate and which are listed under "To pay at destination." If your confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at the Dulles counter. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if you experience an emergency while driving near Dulles or anywhere during your hire period.

This benefit is particularly relevant for renters on Virginia's high-speed corridors near Dulles, such as the Dulles Toll Road (VA-267), I-66, and I-495, where a breakdown or accident far from the terminal could leave you without immediate support.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. It also does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability (handled by LIS/SLI). Always check your Dulles booking confirmation for the exact terms and coverage limits that apply to your reservation.