Minivan Hire
in Dulles

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dulles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dulles.

No. With Hola Car Rentals, all costs and charges for your booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Dulles and collecting your luggage, exit through the Ground Transportation area and walk down the ramp to Door 2, 4, or 6. Shuttle buses for hire companies depart from Curb 2C or Curb 2D.

All hire brands serving Dulles operate from facilities on Autopilot Drive, approximately 15 minutes from the terminal by shuttle. Key addresses include:

• Avis: 23330 Autopilot Dr, Dulles, VA 20166
• Budget: 23360 Autopilot Dr, Sterling, VA 20166
• Enterprise, National, and Alamo: 23430 Autopilot Dr, Dulles, VA 20166

Some brands share shuttle buses. Enterprise, National, and Alamo operate together on one bus, while Hertz, Dollar, and Thrifty share another. Look for your specific brand logo before boarding to avoid travelling to the wrong facility.

Once at the hire centre, present your driving licence, credit card, and booking confirmation to collect your minivan. Allow roughly 25 minutes in total from the shuttle stop to driving away, in addition to your baggage claim time.

Counter hours at Dulles vary by brand, so it is important to confirm before you arrive, especially if your flight lands late at night.

• Avis: open 24 hours, making it a reliable option for late-night minivan collection at Dulles
• Budget: open 24 hours with a key-drop for after-hours returns
• Enterprise: 5:00 AM to 11:59 PM daily, with after-hours return drop boxes available
• SIXT: 6:00 AM to midnight daily, with an orange key return drop box near the shuttle area for after-hours returns

If you plan to return your minivan outside business hours at Dulles, park in the designated after-hours area on the lot, lock the vehicle, and place the keys in the drop box at the building entrance near the shuttle pickup zone. Keep a photo of the odometer and fuel gauge before dropping the keys.

Shuttle service back to the Dulles terminal is complimentary and runs in parallel with counter hours for most brands.

Yes, toll roads are common near Dulles, and nearly all are fully cashless, meaning there are no cash booths. Your minivan will be photographed by licence plate if you do not use a transponder.

Key toll routes you are likely to encounter when driving a minivan from Dulles include:

• Dulles Toll Road (VA-267): the main road connecting Dulles Airport to the DC area, costing approximately US$5.75 to US$6.25 one way
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing ranging from US$4 to US$20 depending on traffic and time of day
• Wilson Bridge (I-95/I-495): approximately US$6 to US$8 per crossing

E-ZPass is the primary electronic toll system across the DC and Virginia region. Your hire minivan at Dulles will come equipped for electronic tolling. At the counter you can choose between a pay-per-use programme (approximately US$4.95 to US$5.35 per usage day plus actual toll amounts) or an unlimited daily toll package (approximately US$10.99 to US$25.99 per day). If you drive a toll road without enrolling, the hire company will automatically enrol you in pay-per-use billing and may add administrative fees of US$15 to US$30 per unpaid toll instance.

There are no congestion charges or emissions zones in the DC area, so tolls apply only on motorways and bridges.

Yes, every booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your minivan hire at Dulles.

Given that the Dulles Toll Road alone costs approximately US$5.75 to US$6.25 each way, and the 495 Express Lanes can add US$4 to US$20 per trip, the cashback benefit can offset a significant portion of your toll expenditure over a multi-day hire.

To claim your cashback after returning your minivan at Dulles:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted, so submit your claim promptly after returning the minivan.

To collect your minivan at Dulles, you must present all documents in physical form. Digital copies are not accepted at the hire counter.

• Original, unexpired driving licence in the main driver’s name
• Physical major credit card with the driver’s name printed on the card, used for the security deposit hold
• Passport or valid government-issued photo ID
• Booking confirmation or printed voucher
• Round-trip flight tickets or itinerary showing your return date (required for visitors arriving from abroad)

If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original licence.

Some Dulles hire brands such as Avis also require a secondary ID such as a US passport or military ID when paying by debit card, though a major credit card is the standard and recommended method for the security deposit on a minivan at Dulles.

The security deposit for a minivan at Dulles is higher than for standard vehicle classes. Enterprise, for example, places a hold of approximately US$850 for vans and minivans, compared to the typical US$300 to US$400 hold for standard cars at US airport locations.

The hold is a temporary authorisation on your credit card, not a charge. It reduces your available credit until the hire company releases it after you return the minivan. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days.

Important requirements for the deposit on a minivan at Dulles:

• A physical major credit card with the driver’s name printed on the card is mandatory
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
• The card must have sufficient available credit to cover the hold plus any estimated charges

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel plans to prevent fraud blocks on a high-value in-person authorisation.

No, a minivan at Dulles is generally not available to drivers under 25. Minivans fall into a restricted vehicle class across most hire brands in the United States, and the minimum age to hire one is 25.

Drivers aged 21 to 24 are typically limited to smaller categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV at Dulles. Even within those classes, a young-driver surcharge applies for drivers aged 21 to 24.

There is one notable exception: certain Hola Car Rentals rates fulfilled by Avis or Budget waive the young-driver surcharge for drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean, but this waiver does not extend to minivans. It applies only to eligible sedan and compact SUV categories.

If you are under 25 and require a larger vehicle for your group at Dulles, consider booking a full-size SUV once you turn 25, or check whether a standard SUV in an eligible class meets your needs in the meantime.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your minivan hire at Dulles, such as a medical emergency on the motorway or a flight cancellation affecting your return.

Core benefits typically included are:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready.

Important: this benefit does not cover damage to the hire minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). It also does not apply to pre-existing medical conditions. US and Canadian residents do not qualify for this benefit.

Always check your booking confirmation for the exact coverage terms and limits that apply to your specific reservation.

Two separate protections are worth considering for a minivan hire at Dulles: one covering the vehicle itself and one covering third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the minivan is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan. Virginia does not universally mandate that hire companies include state-minimum liability, so coverage levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire.

Neither CDW/LDW nor LIS/ALI/SLI covers:

• Your personal injuries (covered by PAI if purchased)
• Your personal belongings (covered by PEC if purchased)
• Damage from prohibited use such as off-road driving or driving under the influence

Review your booking confirmation before arriving at the Dulles counter to confirm which protections are already included in your minivan rate and which are optional extras.

An International Driving Permit (IDP) is not always mandatory for a minivan hire at Dulles, but whether you need one depends on your licence.

An IDP is mandatory if your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both the IDP and your original licence at all times while driving the minivan.

An IDP is strongly recommended if your licence is not in English and not issued by an EU or EEA country, even if the script is Latin-based. Some Dulles hire brands may request it alongside your original licence.

Key points to remember:

• The IDP is a translation document only and is invalid without your original licence
• Obtain your IDP in your home country before travelling, as US organisations do not issue IDPs to non-US licence holders
• All documents presented at the Dulles counter must be physical originals; digital copies are not accepted

If you are unsure whether your licence qualifies, obtaining an IDP before your trip is the safest approach for a smooth minivan collection at Dulles.

Yes, you can add an additional driver to your minivan hire at Dulles, either as an included benefit or for a daily fee depending on your rate.

If your booking confirmation states "Additional driver free of charge," the first extra driver is covered at no cost. If it is not included, fees at Dulles vary by brand:

• Alamo, National, Enterprise: US$15 per day plus taxes
• Avis, Budget, Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Dollar, Thrifty: US$13.50 per rental day plus taxes, capped at US$189 plus taxes

The additional driver must be present at the Dulles counter at collection with a valid driving licence and any required ID. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the minivan without being listed on the agreement is not covered by CDW/LDW or liability protections.

Note that for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. If the additional driver uses a non-Latin script licence, they will also need an IDP.

The standard fuel policy for a minivan hire at Dulles is Full-to-Full. You receive the minivan with a full tank and must return it full to avoid charges.

Steps to follow:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Dulles hire return facility on Autopilot Drive before dropping off the minivan
• Keep your final fuel receipt showing the date, time, and station address

If you return the minivan below the recorded starting level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Some Dulles counters may offer a Prepaid Fuel option at collection. If you accept it, you pay for a full tank upfront and do not need to refuel before return, but any unused fuel is non-refundable. The Full-to-Full policy generally offers better value if you plan to refuel near the return location.

Yes, hiring a minivan at Dulles includes airport-specific fees on top of the base daily rate. Since all hire brands at Dulles operate exclusively on-airport with no off-airport options nearby, these fees cannot be avoided by choosing a different collection point.

Common fees added to a minivan hire at Dulles include:

• Airport concession recovery fee (ACRF): charged by hire companies to recover the cost of operating at the airport
• Customer facility charge (CFC): a per-contract fee that varies by provider and helps fund the hire car facility on Autopilot Drive
• Virginia does not impose a state sales tax on short-term vehicle hires, which partially offsets these airport surcharges compared to some other US states

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are listed under "Total to pay at destination." If your confirmation shows "Taxes and Fees: Included" and you are still charged for those items at the Dulles counter, the No Extra Charges© guarantee may apply. Review your confirmation carefully before collecting your minivan.