Minivan Hire
in Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a minivan hire in Washington, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

Digital copies are not accepted. All documents must be physical originals presented at the counter.

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence. Obtain it in your home country before travelling to Washington, as it cannot be issued abroad.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to pick up a minivan hire in Washington.

At the counter, the hire partner places a temporary authorisation hold on your card to cover potential incidentals. For a standard vehicle in the United States, this hold is typically around US$300 to US$400, though the amount can be higher for a minivan or premium vehicle class.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the excess, even if you prepaid your booking online. The hold is not a charge; it reduces your available credit temporarily and is released after you return the minivan, though your bank may take up to 15 business days to reflect the release.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Washington to prevent fraud blocks on the authorisation.

Picking up a minivan hire at Ronald Reagan Washington National Airport (DCA) depends on which hire brand you booked.

From Terminal 1, exit baggage claim and follow the purple signs for hire cars to the shuttle pickup at the far end of the sidewalk. Board the brand-specific shuttle for your partner (such as Avis or Budget) to the off-airport lot. Do not board the general airport shuttle.

From Terminal 2, exit baggage claim and follow the purple signs across the street to the brand-specific shuttle pickup area.

For brands with on-site facilities such as Alamo and Enterprise, take the parking and hire car shuttle outside baggage claim to Terminal Garage A, located at 2500 National Ave, Garage A, Arlington, VA 22202. The walk from Terminals A and B takes approximately 10 minutes; from Terminal C, approximately 15 minutes.

Once at the facility, touch-screen kiosks allow you to skip the counter line, print your hire agreement, and proceed directly to your Washington minivan. Return lots are staffed from 4:30 AM, and shuttles back to the terminals operate 24 hours.

Washington DC itself has no toll roads within its boundaries. However, driving a minivan hire in Washington and crossing into nearby Maryland or Virginia means you will encounter cashless toll roads where no cash payment is accepted at booths.

Common tolled routes near Washington include:

• Wilson Bridge (I-95/I-495) crossing between DC, Maryland, and Virginia: approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• Dulles Toll Road to and from Dulles Airport (IAD): approximately US$5.75 to US$6.25 one way
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 total

All tolls are collected electronically by photographing your licence plate. Your minivan hire comes equipped for electronic tolling. At the counter in Washington, you can enrol in a pay-per-use programme (approximately US$4.95 to US$5.35 per usage day plus actual toll amounts) or an unlimited daily pass (approximately US$10.99 to US$25.99 per day). If you drive a toll road without enrolling, the hire company will automatically enrol you in pay-per-use billing and may add administrative fees of US$15 to US$30 per unpaid toll.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Washington minivan hire.

Given that driving a minivan hire in Washington and crossing into Virginia or Maryland involves cashless toll roads with charges ranging from a few dollars to over US$20 per trip, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning the minivan:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing the charges

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

It depends on your driver’s licence. For a minivan hire in Washington, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both your original licence and the IDP at all times.

If your licence is in the Latin alphabet but not in English, an IDP is strongly recommended, though not always strictly required. The IDP serves as a translation only and is never valid without your original licence.

Important practical notes for visitors picking up a minivan hire in Washington:

• Obtain your IDP in your home country before travelling. It cannot be issued to non-residents once you are in the United States.
• All documents presented at the hire counter must be physical originals. Digital copies are not accepted.
• Your passport or government-issued photo ID must also be presented alongside your licence.

The minimum age to rent a minivan in Washington without a young-renter surcharge is 25. Drivers aged 21 to 24 may rent in Washington but will be charged a daily young-renter surcharge, and minivan rentals are specifically listed as a restricted vehicle class for under-25 drivers.

Hire partners including Avis, Budget, Hertz, Alamo, Enterprise, and others all restrict minivan and van categories to drivers aged 25 and older. If you are under 25 and need a larger vehicle for your Washington trip, consider a standard or compact SUV, which are typically available to drivers aged 21 and older subject to the daily surcharge.

Young-renter surcharge amounts vary by partner:

• Avis, Budget, and Payless: approximately US$13 per rental day, capped at US$65
• Hertz, Thrifty, and Dollar: approximately US$13.50 per rental day, capped at US$189
• Alamo, National, and Enterprise: approximately US$15 per day with no stated cap

Washington DC does not have a state law requiring rentals to drivers under 21, unlike New York or Michigan, so the standard 25-minimum policy applies for minivan rentals.

Your Washington minivan hire uses a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the lot.

When returning your minivan in Washington, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the minivan below the recorded starting level, the hire partner may charge:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service or administrative fee

For after-hours returns at Reagan National Airport, leave the fuel receipt inside the vehicle and keep a photo of the full gauge on your phone as documentation. The return lot is staffed from 4:30 AM, and 24-hour shuttles are available back to the terminals after you drop off the minivan.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable when driving a minivan hire in Washington and the surrounding DC metro area, including highways into Virginia and Maryland.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is particularly useful for a Washington minivan hire given the multi-state driving involved, where an incident on a Virginia or Maryland highway could require legal or medical coordination across state lines.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage. It also does not cover damage to the minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

No, the specific minivan model is not guaranteed for your Washington hire. Hire partners book by vehicle category rather than by exact model.

In Washington, the most commonly available minivan is the Chrysler Pacifica, a 7-passenger vehicle. The Ford Transit is a frequently used alternative. If your reserved minivan model is unavailable at pickup, the partner will substitute a vehicle of similar or greater size and capacity within the same category.

What is guaranteed is the vehicle class you booked, meaning a minivan hire in Washington will always be fulfilled with a minivan-category vehicle seating 7 or more passengers, not a smaller car class.

If you have specific requirements such as a particular number of seats, a built-in navigation system, or a rear entertainment system, confirm availability directly with the hire counter in Washington at pickup, as these features vary by model and are not guaranteed through the booking.

Yes, you can add an additional driver to your minivan hire in Washington, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states additional driver included or additional driver free of charge, the first extra driver is covered at no cost. If it is not included, daily fees apply:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

The additional driver must be present at the Washington pickup counter with their own valid driver’s licence and, if required, an International Driving Permit. They must sign the hire agreement. Anyone who drives the minivan in Washington without being listed on the agreement is not covered by CDW/LDW or liability protections.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup in Washington.

When picking up a minivan hire in Washington, you will typically encounter two main types of cover to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the minivan in Washington. Some US states require a minimum level of liability to be included; confirm whether it is included in your rate or available as an add-on at checkout.

Common exclusions for Washington minivan hires include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use such as off-road driving.

If your booking confirmation already lists CDW/LDW as included, verify this on the hire agreement at the Washington counter before signing. Decline any duplicate cover the counter agent offers if it is already shown on your confirmation, and keep all paperwork in case of a dispute.

Yes, after-hours returns are available for minivan hires at Reagan National Airport in Washington, with some important conditions.

When returning your Washington minivan after the counter closes, leave the keys on the dashboard with the doors unlocked at the designated return lot. The return facility is staffed from 4:30 AM, so if you return before that time, the vehicle will be checked in when staff arrive. No returns are processed between closing time and 4:30 AM.

To protect yourself for an after-hours minivan return in Washington:

• Take photos of the vehicle exterior and the fuel gauge before leaving the lot
• Leave your fuel receipt inside the vehicle
• Keep a copy of your hire agreement and all photos on your phone

Airport shuttles back to the terminals operate 24 hours, so you will not be stranded after dropping off the minivan. If you have an early flight from Washington, plan your return during staffed hours when possible, or use the early shuttle service to reach your terminal after an after-hours drop.