Avis Car Hire
in Dulles

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dulles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dulles.

No. With Hola Car Rentals, all costs and charges for your booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Dulles is not inside the main terminal. After collecting your baggage, exit down the ramp to Doors 2 or 4 and board the Avis shuttle at curbside 2D. Look for the Avis logo on the bus, as some shuttles at Dulles are shared between brands.

The shuttle runs continuously and takes only a few minutes to reach the Avis facility at 23330 Autopilot Drive, Dulles, VA 20166. From arrival gate to driving away, allow up to one hour to account for baggage claim, the walk to curbside 2D, the shuttle ride, and counter processing.

If you are arriving at a remote gate, you must first take the Dulles people mover to the main terminal before heading to the shuttle stop. The Avis counter at Dulles is open 24 hours a day, seven days a week, so late-night or early-morning arrivals are fully accommodated.

The Avis counter at Dulles International Airport (IAD) is open 24 hours a day, every day of the week, including holidays. This means you can pick up or return your vehicle at any time, regardless of when your flight lands or departs.

For after-hours returns at Dulles, the Avis facility on Autopilot Drive remains accessible. Lock the vehicle, remove all personal belongings, and place the keys in the key drop box located in the return area. Keep a photo of the odometer and fuel gauge before dropping the keys.

Even though the Avis counter at Dulles never closes, allow extra time during peak travel periods, as shuttle frequency and counter queues can vary. Reviewing your booking confirmation before arrival will confirm any location-specific instructions that may apply to your reservation.

To collect your Avis hire car at Dulles, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (prepaid and virtual cards are not accepted for the authorisation hold)
• A passport or valid government photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original.

All documents presented at the Avis counter at Dulles must be physical originals. Digital copies shown on a phone or tablet are not accepted. Name mismatches between your licence, passport, and credit card are a common reason for delays at pickup, so verify all names match before you travel.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies directly to Avis hires at Dulles where toll roads are common.

The Dulles area sits at the edge of a heavily tolled corridor. Routes such as the Dulles Toll Road and Greenway (used to reach or leave IAD) cost roughly US$5.75 to US$6.25 one way. The 495 Express Lanes on the Virginia side of the Capital Beltway use dynamic pricing that can reach US$20 per segment during peak hours. All of these roads use cashless, all-electronic tolling, so charges are billed through your Avis toll programme or by plate-based billing after the hire.

With Tolls Cashback, you can recover up to 5% of your total Hola Car Rentals booking value for tolls paid during your Dulles hire. To claim:

• Email [email protected] within 30 days of returning the vehicle
• Include your Hola Car Rentals confirmation, the signed Avis hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.

Toll roads near Dulles are fully cashless. There are no cash booths on the Dulles Toll Road, the Dulles Greenway, or the 495 Express Lanes. Cameras photograph licence plates and charges are billed electronically, either through a transponder or plate-based billing.

When you pick up your Avis vehicle at Dulles, you have two main options:

• Unlimited toll package: a flat daily rate (approximately US$11 to US$25 per day, charged every hire day) that covers tolls on eligible roads without per-toll billing
• Pay-per-use: Avis automatically enrols you if you drive a toll road without opting in, charging a daily convenience fee of roughly US$4.95 to US$5.35 per usage day plus the actual toll at the video rate, which is typically 25% to 100% higher than the E-ZPass discounted rate

If you drive through a toll without enrolling in any programme, Avis will still bill you via plate-based billing, and unpaid tolls can generate additional administrative fees of US$15 to US$30 per instance.

Common toll costs from Dulles include US$5.75 to US$6.25 one way on the Dulles Toll Road and Greenway, and US$4 to US$20 dynamically on the 495 Express Lanes. Review the Avis hire agreement at the Dulles counter before signing to understand which programme applies to your vehicle.

When you pick up your Avis vehicle at Dulles, a temporary authorisation hold is placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount at the Dulles Avis counter can be higher depending on the vehicle class, hire length, and Avis-specific policies.

Avis at Dulles applies stricter hold amounts than some other brands. For credit card hires, the hold is the estimated charges plus US$200 or more. If you are using a debit card, the hold is the estimated charges plus US$250 after any prepaid amount, and funds will be unavailable for the duration of the hire.

Important points to keep in mind:

• Only a physical, major credit card with the driver’s name printed on the card is accepted for the hold
• Prepaid charge cards and virtual cards are not accepted at the Dulles Avis counter
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
• Bring a backup credit card in case your primary card is declined

Hola Car Rentals cannot determine the exact hold amount in advance, as final deposit rules are set by the Avis desk at Dulles.

Yes, Avis at Dulles rents to drivers aged 21 to 24, but a young-renter surcharge applies automatically and certain vehicle classes are restricted.

Drivers aged 21 to 24 at the Dulles Avis counter are not permitted to rent the following categories:

• Luxury and premium vehicles
• Full-size SUVs and premium SUVs
• Minivans and 12-passenger vans
• Specialty and convertible vehicles

Eligible classes for under-25 drivers at Dulles typically include economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV. The underage surcharge is a daily fee added automatically at the counter and is separate from the base hire rate.

One exception applies: if you are a traveller from Latin America or the Caribbean aged 21 to 24 and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may avoid this surcharge on eligible Avis rates at Dulles. You must present a passport or government ID proving your nationality or residency at the Dulles counter. This waiver applies to the main driver only and does not extend to additional drivers aged 21 to 24.

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, and this benefit applies to Avis hires at Dulles for eligible travellers.

If you experience a medical emergency, a legal issue after an accident on the Dulles Toll Road or the Capital Beltway, or your airline loses your baggage on arrival at Dulles International Airport, this coverage can help. Core benefits typically include:

• Medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. If you are a US or Canadian resident picking up your Avis vehicle at Dulles, this coverage is not available to you. Check your booking confirmation for the exact terms and limits that apply to your reservation.

Avis hires at Dulles follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Dulles Avis hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Autopilot Drive facility
• Refuel within approximately 10 miles of the Dulles return location before dropping off the vehicle
• Keep the fuel receipt showing the date, time, and station address

If you return the Avis vehicle at Dulles with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns at Dulles, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Some Avis locations offer an optional prepaid fuel plan at the counter. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable.

An International Driving Permit (IDP) is not always mandatory for renting from Avis at Dulles, but it is strongly recommended in certain situations.

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required alongside your original licence at the Dulles Avis counter. Without it, Avis may refuse to complete the hire.

If your licence is in English or uses the Latin alphabet, you can generally hire at Dulles without an IDP. However, carrying one is still advisable as a precaution, particularly if your licence is not in English.

Key rules to remember:

• The IDP is a translation document only and cannot be used without your original licence
• IDPs must be obtained in your home country before travelling. US-based organisations such as AAA do not issue IDPs to non-US licence holders
• All documents presented at the Dulles Avis counter must be physical originals. Digital copies are not accepted
• Mexico-issued licences require a passport or travel visa as secondary ID at Dulles

Check your booking confirmation and the Avis hire agreement at Dulles for the specific requirements that apply to your licence origin.

Yes, you can add an additional driver to your Avis hire at Dulles, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your Hola Car Rentals confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If not included, Avis at Dulles charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the additional driver.

Requirements for adding a driver at the Dulles Avis counter:

• The additional driver must be present at pickup with a valid physical driver’s licence
• They must meet the minimum age requirements. For Avis at Dulles, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement
• If the additional driver’s licence uses a non-Latin alphabet, an IDP is also required

Only drivers listed on the Avis hire agreement at Dulles are covered by protections such as CDW/LDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

When picking up your Avis vehicle at Dulles, you will typically encounter two main types of cover to consider:

• Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Avis hire car itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle at Dulles or on surrounding roads such as the Dulles Toll Road or Capital Beltway. Virginia does not mandate a specific minimum liability inclusion for all hire situations, so confirming this cover is in place is important

Check your Hola Car Rentals confirmation before arriving at the Dulles Avis counter. Your rate details will show which protections are already included and whether a deductible applies. If CDW/LDW is listed, you are covered for damage to the vehicle up to the stated limits.

At the Dulles counter, Avis may offer additional optional products such as personal accident insurance or personal effects cover. These are separate from CDW/LDW and LIS and are not required unless you want the extra protection.

Avis at Dulles applies a grace period of 29 minutes after your scheduled return time. If you return the vehicle within that window, no late fee is charged. After 29 minutes, a partial-day fee applies, and after 90 minutes, a full additional day may be billed.

To avoid late return charges on your Dulles Avis hire:

• Factor in the shuttle ride from the Autopilot Drive facility back to the terminal, which adds time to your departure schedule
• Refuel near the Dulles return location before heading to the facility, as stopping for fuel after the grace period starts counts against your time
• If you know you will be late, contact Avis directly using the number on your hire agreement to discuss options before the grace period expires

Returning the Avis vehicle earlier than agreed at Dulles does not automatically generate a refund. Early returns may trigger re-pricing of the original rate, which in some cases can result in a higher per-day cost. Review your booking confirmation for the specific terms that apply to your reservation before making any changes to your return time at Dulles.