Dollar Car Hire
in Dulles

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dulles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dulles.

No. With Hola Car Rentals, all costs and charges for your booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar hire counter at Dulles is not inside the main terminal. Dollar operates from a consolidated hire centre located at 23540 Autopilot Drive, Sterling, Virginia 20166, approximately 5 to 10 minutes from the terminal by shuttle.

To reach the Dollar counter at Dulles, follow these steps after collecting your luggage:

• Follow overhead signs for Ground Transportation, then Hire Shuttle
• Exit the terminal via Doors 2, 4, or 6 on the Baggage Claim level
• Proceed to curb stops 2C or 2D and board the blue and white shuttle buses marked Hire Car
• The shuttle is free, runs 24 hours a day, 7 days a week, and arrives approximately every 5 to 10 minutes
• The journey to the hire centre takes approximately 5 to 7 minutes

Note that Dollar and Thrifty share a common shuttle at Dulles, so confirm the brand before boarding. Total time from landing to driving away is typically 20 to 40 minutes, depending on luggage collection and counter processing.

The Dollar counter at Dulles Airport operates 24 hours a day, every day of the year (00:00 to 23:59). This means you can collect your hire vehicle regardless of whether you arrive on an early morning or a late-night flight.

For after-hours returns, Dollar at Dulles provides an orange key return drop box located at the entrance of the branch near the shuttle pick-up and drop-off area. You can return your vehicle to an open parking space on the lot and deposit the keys in the drop box without needing staff to be present.

Even though the Dollar facility at Dulles is open around the clock, it is always a good idea to verify that staff will be available for very late-night arrivals, as individual operations can vary. Your booking confirmation will include contact details if you need to confirm before travelling.

Yes, there are toll roads near Dulles Airport that Dollar renters should be aware of before driving in the area.

The most relevant toll road is the Dulles Toll Road and Dulles Greenway, which connects Dulles Airport to the wider Northern Virginia and Washington DC metro area. A one-way trip along the full length costs approximately US$5.75 to US$6.25. Other nearby tolled routes include:

• The 495 Express Lanes on the DC Beltway (Virginia side): dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• The Wilson Bridge (I-95/I-495): approximately US$6 to US$8 per crossing

Nearly all toll roads in the Dulles area are cashless, meaning there are no cash booths. Vehicles are billed electronically via transponder or licence plate video tolling. Your Dollar hire vehicle at Dulles will come equipped for electronic tolling.

At the Dollar counter you can choose between:

• A pay-per-use programme: approximately US$4.95 to US$5.35 per usage day plus the actual toll amount at video rates
• An unlimited daily toll package: a flat daily fee covering all tolls for that day

If you drive a toll road without enrolling in a programme, Dollar will automatically bill you per use, and video toll rates are typically 25 to 100 per cent higher than transponder rates.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire at Dulles.

Given that the Dulles area has several cashless toll roads, including the Dulles Toll Road, the 495 Express Lanes, and the Wilson Bridge, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Dollar hire at Dulles:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

To pick up your Dollar hire at Dulles, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy) held for at least 1 to 2 years
• A physical major credit card (Visa or Mastercard) in the main driver’s name, with the name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or proof of onward travel

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be presented alongside your original licence.

All documents presented at the Dollar counter at Dulles must be physical originals. Digital versions shown on a phone or tablet are not accepted. Debit cards and prepaid cards are not accepted for the security deposit hold.

Not always, but it depends on your licence. For your Dollar hire at Dulles, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required. Visitors to the United States can generally drive with a valid foreign licence, though some hire companies may request an IDP as a translation aid.

Important points to keep in mind:

• The IDP is a translation document only, not a standalone licence
• You must obtain your IDP in your home country before travelling, as US issuers such as AAA do not issue IDPs to non-US licence holders
• All documents presented at the Dollar counter at Dulles must be physical originals

If you are unsure whether your licence requires an IDP for your Dollar hire at Dulles, obtain one before departure to avoid any issues at the counter.

Yes, a young driver surcharge applies to Dollar hires at Dulles for drivers between 20 and 24 years old. The fee is approximately US$25 per day and is paid at the counter in addition to your prepaid rate.

The minimum age to hire from Dollar at Dulles without a surcharge is 25. Drivers aged 20 to 24 can hire but should budget for this daily fee, which can add up significantly on longer hires. For Dollar and Thrifty, the maximum young driver surcharge cap is US$189 plus taxes for the hire period.

Additional restrictions for under-25 renters at Dulles include:

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, premium, luxury, minivan, and convertible categories
• Eligible classes for younger drivers are typically economy, compact, and intermediate vehicles

All standard requirements still apply regardless of age: a valid driver’s licence, a physical major credit card in the main driver’s name for the security deposit, and all required documents at the Dollar counter at Dulles.

For a Dollar hire at Dulles, the security deposit is placed as a temporary authorisation on your credit card at the time of collection. For standard vehicles in the United Kingdom, typical holds range from approximately US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Dollar location at Dulles.

Key things to know about the deposit hold:

• It is a temporary authorisation, not a charge, but it reduces your available credit until released
• Premium or speciality vehicles may carry a higher hold amount
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted; debit cards and prepaid cards are not accepted
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release

Before collecting your Dollar hire at Dulles, notify your bank of your travel plans to prevent fraud blocks on the authorisation. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Dollar hire at Dulles as well. However, this benefit is available only to non-North American customers. Residents of the United Kingdom and Canada do not qualify.

For eligible renters, the coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience an emergency during your Dollar hire at Dulles, such as a breakdown on the Dulles Toll Road or a medical situation while driving in Northern Virginia, contact the assistance line immediately:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for vehicle damage or third-party liability insurance. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Dollar hire at Dulles, either as part of your rate or by paying a fee at the counter.

For Dollar at Dulles, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Dollar counter at Dulles:

• The additional driver must be physically present at collection
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements; drivers aged 20 to 24 may be subject to a young driver surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Dollar hire agreement at Dulles are covered by protections such as CDW/LDW and liability insurance. If someone not listed on the contract drives the vehicle, cover may be void and additional charges could apply.

The insurance included in your Dollar hire at Dulles depends on the rate plan selected at booking. Based on available information for this location, the Collision Damage Waiver (CDW) excess, Theft Insurance excess, and Third Party Liability Insurance excess are all US$0, meaning you would not face an out-of-pocket deductible for covered incidents under those protections.

Here is what each cover type means for your Dollar hire at Dulles:

• CDW/LDW: Covers damage to the hire vehicle from a collision or similar covered event. It does not cover tyres, undercarriage, roof, or personal belongings
• Third-Party Liability (LIS/SLI): Covers bodily injury and property damage you may cause to other people while driving the Dollar hire at Dulles
• Theft Insurance: Covers loss of the vehicle due to theft

CDW/LDW does not cover damage caused by prohibited use such as driving under the influence, off-road use, or unauthorised drivers. Always review the hire agreement at the Dollar counter at Dulles to confirm the exact terms, exclusions, and any items not covered before signing.

Dollar hires at Dulles follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra costs on your Dollar hire at Dulles:

• Check the fuel gauge with the agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the Dulles hire centre before returning the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Dulles, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Dollar vehicle at Dulles with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, one-way hires are possible with Dollar at Dulles, but a drop-off fee may apply depending on your return location, and not all routes are available.

When booking a one-way hire from Dulles with Dollar, the drop-off fee is calculated based on:

• The distance between Dulles and your return location
• The vehicle class selected
• The specific route and whether it crosses state lines or regions

During the booking process on the Hola Car Rentals website, any applicable drop-off fee will be shown on the rate details page under the To Pay at Destination section. This fee cannot be prepaid and is settled at the Dollar counter at Dulles or the return location.

Same-city routes, such as Dulles Airport to a centre in Washington DC, often carry no drop-off fee, while longer interstate routes typically do. Cross-border one-way hires (for example, from Dulles into Canada) may be restricted or require special authorisation from Dollar.

If you need to change your return location after booking, contact support as soon as possible, since mid-hire route changes must be approved by the partner and may result in re-pricing or additional fees.