Dollar Car Hire
in Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your Dollar hire car counter in Washington is located at 1 Aviation Circle, Reagan National Airport (DCA), Washington, DC 20001. The counter is integrated within the airport facility and is typically accessible after you collect your baggage.

To find the Dollar counter at Washington DCA, follow the car hire signs after exiting baggage claim towards the ground transportation area. The counter is on-site, so no off-airport shuttle is required at this location.

Before heading to the counter, make sure you have the following ready:

• Your booking confirmation
• A valid driver’s licence (physical, original, unexpired)
• A major credit card in the main driver’s name with the name printed on the card
• Your passport or government-issued photo ID

If you are arriving on an international flight into Washington, also bring your round-trip travel documents. Counter hours at Dollar's Washington DCA location are not published in advance, so confirm your pickup time aligns with counter availability when you book.

The Dollar hire car location at Union Station in Washington, DC is at 99 H St NE, Washington, DC 20002. This is a street-level, on-site counter where both the desk and vehicles are available directly at the address, so no shuttle or additional transfer is needed.

This Washington city centre Dollar location is a convenient option if you are not arriving by plane or if you prefer to avoid the airport. Keep in mind that city centre locations like this one typically operate during standard business hours and may not offer after-hours pickup or return options.

When you arrive at the Dollar counter in Washington, bring:

• Your booking confirmation or printed voucher
• A valid driver’s licence (physical and unexpired)
• A major credit card in the main driver’s name with the name printed on the card for the security deposit
• Your passport or valid government photo ID

If your licence is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, or Cyrillic), you should also carry an International Driving Permit alongside your original licence.

No, Washington, DC itself does not have toll roads within its city boundaries. However, if you drive your Dollar hire car out of Washington into neighbouring Maryland or Virginia, you will encounter tolls on several major routes.

Common toll routes near Washington that Dollar renters frequently use include:

• Wilson Bridge (I-95/I-495) between DC, Maryland, and Virginia: approximately US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
• Dulles Toll Road and Greenway (to/from Dulles Airport): approximately US$5.75 to US$6.25 one-way
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 total

Nearly all toll facilities in the Washington area are fully cashless, meaning your Dollar hire vehicle's licence plate is photographed and billed electronically. There are no cash booths on most routes. Your Dollar hire will either come equipped with a transponder or be enrolled in a plate-based billing programme.

At the Dollar counter in Washington, you can choose a pay-per-use toll programme (approximately US$4.95 to US$5.35 per usage day plus actual toll charges) or an unlimited daily toll package. There are no congestion charges or emissions zones within Washington, DC itself.

When you pick up your Dollar hire car in Washington, the vehicle will already be equipped with an electronic toll device or enrolled in a plate-based billing system, since virtually all toll roads in the Washington, DC area are fully cashless with no cash booths.

At the Dollar counter in Washington, you have two main options:

• Unlimited toll package: a flat daily rate of approximately US$11 to US$25 per day, covering all tolls you incur during the hire regardless of how many toll roads you use
• Pay-per-use: you are charged the actual toll amount plus a daily administrative fee of approximately US$4.95 to US$5.35 for each day you use a toll road, with a cap per hire period

If you drive through a toll road in the Washington area without enrolling in any programme, Dollar will automatically enrol your plate in pay-per-use billing and charge the toll at the video rate, which is typically 25 to 100 per cent higher than the E-ZPass discounted rate. Unpaid tolls may also generate additional administrative fees of US$15 to US$30 per instance.

E-ZPass is the primary interoperable electronic toll system across the Washington, DC, Maryland, and Virginia region. Do not move the toll device between vehicles, as this can result in penalties. If you plan to use your own personal transponder, inform the Dollar agent at the Washington counter and ask them to deactivate the vehicle's default device to avoid duplicate charges.

Yes, you can claim a tolls cashback refund on your Dollar hire in Washington. All Hola Car Rentals bookings include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your hire period.

This is especially useful for Dollar renters in Washington who drive into Maryland or Virginia, where cashless toll roads like the Wilson Bridge, the 495 Express Lanes, and the Dulles Toll Road are common. Washington, DC itself has no toll roads, but nearby routes can add up quickly.

To claim your Tolls Cashback after returning your Dollar hire in Washington:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Dollar counter, and a receipt or statement showing the toll charges paid

The refund is processed to the same payment method used for your original booking and typically takes 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. Note that Tolls Cashback reimburses the lesser of your actual toll costs or 5% of your booking total.

To pick up your Dollar hire car in Washington, you must present the following physical documents at the counter:

• A valid driver’s licence (original, unexpired, and physical, not digital) in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Washington from abroad

If your driver’s licence is not in English or uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence. Obtain your IDP in your home country before travelling to Washington, as it cannot be issued abroad.

Debit cards and prepaid cards are not accepted for the security deposit at the Dollar counter in Washington. Even if you prepaid your booking online, a physical major credit card is still required at pickup. All documents must be physical originals; digital versions on a phone or tablet will not be accepted.

When you pick up your Dollar hire car in Washington, a temporary authorisation hold will be placed on your major credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

A few important things to know about the deposit for your Dollar hire in Washington:

• The hold is not a charge; it temporarily reduces your available credit until it is released after you return the vehicle
• Premium or speciality vehicles may require a higher hold amount
• Your bank controls how quickly the hold is released after return, which can take up to 15 business days
• Debit cards and prepaid cards are not accepted for the deposit at the Dollar counter in Washington

To avoid issues at the Dollar counter in Washington, notify your bank of your travel plans in advance to prevent fraud blocks on the authorisation. Bringing a backup credit card in your own name is also recommended in case your primary card is declined. The security deposit is separate from your prepaid hire rate and from any fuel or toll charges that may apply during your Washington hire.

An International Driving Permit (IDP) is not always mandatory for a Dollar hire in Washington, DC, but it is strongly recommended in certain situations and required in others.

You must carry an IDP alongside your original licence if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, the IDP serves as a required translation at the Dollar counter in Washington.

If your licence is in English or issued by an EU/EEA country, an IDP is generally not required for hiring in Washington. However, if your licence is in a non-English Latin-script language, an IDP is recommended as a precaution since individual Dollar counter agents may request one.

Key rules to remember for your Washington Dollar hire:

• The IDP is a translation document only; it is invalid without your original licence
• You must obtain your IDP in your home country before travelling to Washington, as it cannot be issued abroad
• Both documents must be physical originals; digital copies are not accepted

When in doubt, obtaining an IDP before your trip to Washington is the safest approach and avoids any risk of being turned away at the Dollar counter.

Yes, you can add an additional driver to your Dollar hire in Washington, either as part of your booking rate or by paying a fee at the counter.

For Dollar hires in Washington, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is waived if your booking confirmation explicitly states that an additional driver is included at no charge.

To add an additional driver at the Dollar counter in Washington:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements for Washington, DC
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Dollar hire agreement in Washington are covered by the vehicle’s protections, including CDW/LDW and liability cover. If someone drives who is not named on the contract, cover may be void. You cannot add a driver remotely by phone or chat after pickup; the additional driver must appear in person at a Dollar branch to be added to the agreement.

Yes, a young driver surcharge applies to renters aged 21 to 24 at Dollar locations in Washington, DC. The minimum age to rent without an additional fee is 25.

Drivers aged 21 to 24 can still rent a Dollar car in Washington but will be charged a daily young-renter surcharge on top of the base hire rate. Washington, DC is not New York or Michigan, so the standard Dollar policy applies: renters under 21 are generally not eligible.

Additional restrictions for under-25 renters at Dollar in Washington include:

• Most premium, full-size, luxury, SUV, minivan, and convertible vehicle classes are restricted to drivers aged 25 and older
• Eligible classes for younger renters are typically economy, compact, and intermediate categories
• A major credit card in the renter’s name is still required for the security deposit

If you are aged 21 to 24 and from Latin America or the Caribbean, check your Hola Car Rentals confirmation carefully. Certain Avis and Budget rates (sister brands in the same group as Dollar) include a young-renter fee waiver for eligible Latin American and Caribbean travellers, but this exception applies specifically to Avis and Budget bookings, not Dollar. Budget accordingly for the surcharge when planning your Washington Dollar hire.

Yes, one-way hires are possible with Dollar in Washington, allowing you to pick up in Washington and return the vehicle at a different location. However, a drop-off fee may apply depending on your specific route.

The drop-off fee for your Dollar Washington hire is route-specific and varies based on the destination city, distance, vehicle class, and season. Common patterns include:

• Washington airport to Washington city centre (or vice versa): often no drop-off fee
• Washington to another city in the same region: a drop-off fee typically applies and varies by distance
• Washington to a distant city or different state: a drop-off fee usually applies and can be significant

The drop-off fee for your Dollar hire will be shown during the booking process under the "To pay at destination" section on the Hola Car Rentals checkout page. It is not prepaid and is paid directly at the Dollar counter in Washington or at the return location. This fee is separate from mileage, fuel, and tolls.

If you need to change your return location after booking your Dollar Washington hire, contact support as soon as possible, since mid-hire route changes must be approved by the partner and may result in a higher fee or limited availability.

Dollar hires in Washington operate on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To follow the fuel policy correctly for your Dollar hire in Washington:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Washington counter
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return your Dollar hire in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

For after-hours returns at Washington Dollar locations, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence. Use the correct fuel type for your vehicle; wrong-fuel incidents are not covered by the fuel policy and may generate additional charges. Ask the Dollar agent in Washington for the nearest petrol station to the return location when you pick up the car.

Yes, most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, which can help if an unexpected situation occurs during your Dollar hire in Washington or whilst travelling in the area.

This benefit is relevant for Dollar renters in Washington who may be driving on nearby motorways such as I-95, I-495, or the Dulles Toll Road, where a breakdown or accident far from the city centre could leave you in a difficult situation. Travel assistance covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day during your Washington Dollar hire, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Washington hire.