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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3382
3385 reviews
4.9 stars, 3385 reviews
4.9
user review 1 user review 2 user review 3 +3382
3385 reviews
4.9 stars, 3385 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 4 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 4 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 4 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 4 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 4 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 3 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 3 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 2 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 1 week ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 1 week ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 2 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 1 week ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 1 week ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 1 week ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 yesterday
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 6 days ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 5 days ago
"Excellent service"
Tanner Blair
Tanner Blair
5 4 days ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 4 days ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 4 days ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 3 days ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 3 days ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 2 days ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 yesterday
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 yesterday
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 5 hours ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 5 hours ago
"Perfect!"

About hiring a car in Allentown

Lehigh Valley International Airport (ABE) keeps the hire process compact: every major hire brand has its counter inside the terminal near baggage claim, and the car park is a short walk outside, so there is no shuttle to wait for. Domestic arrivals can typically be on the road within 60 to 90 minutes of landing; international travellers clearing immigration and customs should allow 90 to 180 minutes before expecting to drive away. Pennsylvania uses E-ZPass for electronic tolling, and many highways in the region no longer accept cash at the lanes. Hire companies offer a transponder package — often around US$3.95 to US$6.95 per day of use — that covers the convenience fee on days you actually use a toll road; without it, tolls are billed at the pay-by-plate rate with additional admin fees that can accumulate across the hire period. Fuel in the Allentown area runs roughly US$3.59 to US$4.11 per gallon for regular unleaded; returning the car below the fuel level at pickup triggers a per-gallon service charge well above pump price. A credit card in the primary driver's name is required at pickup — no debit cards are accepted — and the authorisation hold typically runs US$200 to US$400 depending on the brand and vehicle class. Drivers whose licence uses a non-Latin script should carry an International Driving Permit alongside the original licence.

Frequently Asked Questions

What does my Hola Car Rentals booking in Allentown include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Allentown, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Allentown.

Will I face unexpected charges at the counter when I hire a car in Allentown through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Allentown are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Allentown charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my hire car at Lehigh Valley International Airport in Allentown?

At Lehigh Valley International Airport (ABE) in Allentown, hire counters for Avis, Budget, and Alamo are located inside the terminal's baggage claim area. There is no shuttle or consolidated hire centre to reach, so after collecting your bags you simply walk to the counter, present your documents, and receive your keys.

Vehicles are parked just outside the terminal on the adjacent lot, reachable by a short walk. No bus or tram is required. The airport address is 3311 Airport Rd, Allentown, PA 18109.

Counter hours vary by brand. As a general reference, Budget and Avis at ABE operate until midnight on most weekdays and Sundays, with slightly earlier closing on Saturdays. Plan your arrival accordingly, and if your flight is delayed, hire companies will typically hold your booking for up to 24 hours from the original pickup time.

What documents do I need to pick up a hire car in Allentown?

To collect your hire car in Allentown you must bring the following physical documents. Digital copies are not accepted at the counter.

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card, for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence, never as a standalone document.

Obtain your IDP in your home country before travelling to Allentown, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

Do I need an International Driving Permit to rent a car in Allentown?

It depends on your licence. Visitors renting a car in Allentown can generally drive on a valid foreign licence, but an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script. For all other non-English licences, an IDP is strongly recommended even if not strictly required, as individual hire counters may request one.

The IDP is a translation booklet only. It is invalid without your original licence and must be presented alongside it at the Allentown counter. You must obtain the IDP in your home country before travelling, since U.S. organisations such as AAA do not issue IDPs to holders of non-U.S. licences.

All documents presented at the hire counter in Allentown must be physical originals. Digital or photocopied versions will not be accepted.

Are there toll roads near Allentown, and how are they charged on a hire car?

Yes, toll roads are a real consideration when driving from Allentown. Pennsylvania's primary toll system is the Pennsylvania Turnpike, which operates on a fully cashless basis using E-ZPass transponders and a Toll By Plate system for vehicles without a transponder.

Hire cars in Allentown do not stop at toll booths. Instead, overhead gantries read either the vehicle's built-in transponder or its licence plate, and charges are billed to the hire company, which then passes them to your credit card, sometimes days or weeks after you return the vehicle.

  • E-ZPass rate example: approximately US$1.94 per short segment on the Turnpike
  • Toll By Plate rate: approximately double the E-ZPass amount per segment, plus administrative fees
  • A 50-mile Turnpike trip costs roughly US$4.78 with E-ZPass

At the Allentown pickup counter you can enrol in the hire company's toll programme, which typically costs US$11 to US$25 per day and covers tolls at E-ZPass rates. If you decline, tolls are still captured via plate billing at higher rates plus per-event administrative fees. Pennsylvania has no congestion charges or urban emissions zones.

Can I get cashback on tolls paid during my Allentown hire?

Yes, every booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Allentown hire. This is especially useful given that driving from Allentown often involves the Pennsylvania Turnpike and other cashless toll roads where charges can accumulate.

To claim your cashback after returning the vehicle, email [email protected] within 30 days with the following documents:

  • Your reservation confirmation
  • A copy of the hire agreement signed at pickup
  • A receipt or statement showing the toll charges paid, such as a toll provider invoice, the final hire invoice with an itemised toll line, or a transponder statement

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Tolls Cashback does not mean tolls are included in your rate. You still pay tolls normally during the Allentown hire and claim reimbursement afterwards.

How does the one-way street system in Allentown affect driving a hire car?

Downtown Allentown features an extensive one-way street network that can be disorienting for first-time visitors. The city has implemented one-way designations across many corridors, including high-injury streets such as Seventh and Linden, where road layouts differ significantly from a standard U.S. urban grid.

The city is actively studying conversions of some one-way streets to two-way traffic as part of safety initiatives, so conditions may change. Temporary changes can also be introduced by mayoral order for up to 90 days.

Practical tips for navigating Allentown in a hire car:

  • Use a GPS or navigation app updated with current map data before setting off
  • Ask the hire counter agent for any known local routing advice at pickup
  • Allow extra time when navigating downtown Allentown, especially if you are unfamiliar with the area
  • Be alert for angle and rear-end crash risks on corridors targeted by the city's safety programme

No special permit or restriction applies to hire vehicles in Allentown's one-way network, but awareness of the layout will make your hire experience smoother.

Is a credit card required to hire a car in Allentown?

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required at every Allentown hire counter. The card is used to place a temporary authorisation hold, not a charge, on your available credit at pickup.

Typical security deposit holds in the United States range from US$300 to US$400 for standard vehicles, though the exact amount is set by the hire company and may be higher for premium classes or longer hires.

  • Debit cards and prepaid cards are not accepted for the authorisation hold
  • Virtual or digital-wallet-only card numbers are not accepted; you must present the physical card
  • The card must be in the main driver’s name, not a third party’s name

Even if you prepay your Allentown booking online, you must still present a physical major credit card at the counter. The hold is released after you return the vehicle, but your bank controls how quickly it clears, which can take up to 15 business days. Bringing a backup credit card is strongly recommended in case your primary card is declined.

What insurance coverage do I need for a hire car in Allentown?

When hiring a car in Allentown, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in Allentown and surrounding areas. Some U.S. states require hire companies to include a state-minimum liability amount, but this is not universal. Hola Car Rentals strongly recommends adding supplementary liability cover up to US$300,000 for full protection.

  • CDW/LDW covers the hire vehicle only
  • LIS/ALI/SLI covers third parties only
  • Neither covers your personal injuries (that requires PAI) or belongings (PEC)

Check your booking confirmation to see which coverages are included in your Allentown rate before arriving at the counter.

Is travel assistance included with my Allentown hire car booking?

Yes, most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your Allentown hire, such as a medical emergency on the Pennsylvania Turnpike or a breakdown in a less-populated area outside the city.

Core benefits typically include:

  • Travel and medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for travel assistance cover. Pre-existing medical conditions are also excluded. This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability during your Allentown hire.

Can I add an additional driver to my hire car in Allentown?

Yes, you can add an additional driver to your hire car in Allentown, but the additional driver must be physically present at the counter at pickup with a valid driver’s licence to sign the hire agreement. Drivers not listed on the agreement are not covered by CDW/LDW or liability protections.

Whether the additional driver fee is included depends on your rate. If your confirmation states "Additional driver free of charge," the first extra driver is covered. If not, daily fees apply at the counter:

  • Avis, Budget, Payless: US$13 per hire day, capped at US$65 (plus taxes)
  • Hertz, Thrifty, Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
  • Alamo, National, Enterprise: US$15 per day (plus taxes)

At Enterprise's Allentown location on Lehigh Street, a spouse or domestic partner who meets the same age and licence requirements is authorised at no extra charge. Any other additional driver incurs the standard daily fee.

For Avis and Budget in Allentown, additional drivers must generally be at least 25 years old. All additional drivers must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet.

What is the minimum age to hire a car in Allentown?

In Allentown, Pennsylvania, the standard minimum age to hire a car without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to drivers 25 and older.

Vehicle classes typically restricted to drivers under 25 include full-size cars, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Economy, compact, and intermediate vehicles are generally available to renters aged 21 to 24.

  • Drivers aged 21 to 24: eligible with a young-renter surcharge and class restrictions
  • Drivers under 21: not eligible at most Allentown locations
  • Drivers 25 and older: no surcharge applies

If you are from Latin America or the Caribbean and aged 21 to 24, certain Avis and Budget rates in Allentown may waive the young-renter fee for the main driver. This exception must appear explicitly on your booking confirmation and applies only to eligible vehicle categories such as economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV.

Can I rent a car in Allentown and return it in a different city?

Yes, one-way hires are available from Allentown, allowing you to pick up at Lehigh Valley International Airport or a city location and return the vehicle at a different destination. However, a drop-off fee may apply depending on the route, hire company, vehicle class, and season.

How the fee works:

  • Same-city airport to downtown Allentown: often no drop-off fee
  • Allentown to another city in the same region or state: a drop-off fee typically applies
  • Allentown to a distant city or different region: a drop-off fee almost always applies and can be significant
  • Cross-border one-ways (for example, Allentown to Canada): often restricted or subject to high fees

The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation. This fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed at the time of booking. Changing your return location after booking may reprice the hire and recalculate the fee.

What is the fuel policy for hire cars in Allentown, and where should I refuel before returning?

The standard fuel policy for hire cars in Allentown is Full to Full. You receive the vehicle with a full tank and must return it full to avoid charges. If the tank is not full at pickup, the starting level must be recorded on the hire agreement, and you return it at that same level.

To avoid fuel charges when returning to Lehigh Valley International Airport at 3311 Airport Rd, Allentown, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive. Ask the counter agent at pickup for the nearest petrol stations to the return point, or use a navigation app to locate one along your final route into Allentown.

  • Take a photo of the fuel gauge and odometer at pickup and again just before return
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the vehicle below the recorded level, the hire company may charge a fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

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