Payless Car Hire
in Allentown

Hola Car Rentals is the only premium partner of the top car hire brands operating in Allentown, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Allentown.

No. With Hola Car Rentals, all costs and charges for your booking in Allentown are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Allentown charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Payless operates at Lehigh Valley International Airport (ABE), located at 3311 Airport Rd, Allentown, PA 18109. The airport uses a consolidated hire centre shared by multiple brands, so after arriving at the terminal you should follow the hire signs towards the shared hire centre where the Payless counter is located alongside other partner brands.

If you are unsure of the exact counter position on the day of your arrival, ask any airport staff member or use the courtesy phones near baggage claim to reach the Payless desk directly. Confirm your collection details on your booking confirmation before travelling, as counter positions and hours can vary.

To collect your Payless hire car in Allentown, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the excess hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents presented at the Payless counter in Allentown must be physical originals. Digital copies shown on a phone or tablet are not accepted. Bring a backup credit card in your name in case your primary card is declined at the deposit stage.

When driving out of Allentown in a Payless hire vehicle, you are likely to encounter the Pennsylvania Turnpike and other cashless toll roads in the region. There are virtually no cash toll booths remaining; all tolls are collected electronically through overhead gantries using either a transponder or licence plate recognition.

Your Payless hire vehicle comes equipped with an electronic toll device. At the counter in Allentown you will typically have two options:

• Purchase an unlimited toll package, which usually costs between US$11 and US$25 per hire day depending on the programme, covering all tolls during the hire period
• Decline the package and pay per use, in which case Payless will bill each toll to your credit card after the hire, along with an administrative processing fee per toll event

On the Pennsylvania Turnpike, typical 2026 toll rates for a passenger vehicle are approximately US$1.94 per short segment with a transponder, or US$3.88 via licence plate billing. Choosing the pay-per-use route without a package means each toll is billed at the higher plate rate plus admin fees, which can add up quickly on longer drives.

Toll charges are often posted days or even weeks after you return the vehicle, so do not be surprised if a charge appears on your card after your Allentown hire has ended.

Yes, every booking made through Hola Car Rentals, including Payless hires in Allentown, includes Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire.

Given that the Allentown area sits near the Pennsylvania Turnpike and other cashless toll roads, you may accumulate meaningful toll charges during your trip. Here is how to claim your refund:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Payless counter in Allentown, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Allentown Payless booking totalled US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30, you receive US$20.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

When collecting a Payless hire at Lehigh Valley International Airport (ABE) in Allentown, expect several fees and taxes to be added on top of your base rate. These are standard charges at this airport and are not unique to Payless:

• Airport Concession Recovery Fee (ACRF): typically up to US$4.50 per day, charged by the hire company to recover the cost of operating at the airport
• Customer Facility Charge (CFC): approximately US$4.50 per day, used to fund the consolidated hire centre at ABE
• Pennsylvania state sales tax: 6%
• Lehigh County hire tax: approximately 1%
• Potential city vehicle hire tax: 1 to 2%, depending on the operator

These charges stack and can add roughly 18% or more to your daily rate. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Payless counter in Allentown at collection. Review the confirmation carefully so there are no surprises.

If your confirmation shows a fee as included, you should not be billed for it again at the counter. If you are, the No Extra Charges© guarantee may apply.

Yes, a physical major credit card in the main driver’s name is required at the Payless counter in Allentown. The card must have the driver’s name printed on it and must have sufficient available credit to cover the excess hold.

For most standard vehicles hired in the United States, including at Allentown locations, the typical security hold is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and it reduces your available credit until the hire is closed and your bank releases the hold, which can take up to 15 working days.

The following are not accepted for the deposit at the Payless counter in Allentown:

• Debit cards
• Prepaid cards
• Virtual or single-use card numbers
• Someone else’s card

Even if you have prepaid your Payless booking in full, you must still present a physical credit card at collection for the excess hold. Bring a backup credit card in your own name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorisation.

Yes, Payless in Allentown applies a young driver surcharge for renters between the ages of 21 and 24. In the United Kingdom, the standard minimum age to hire without an additional fee is 25, and Payless follows this policy at the Allentown location.

The young driver surcharge for Payless is US$13 per hire day plus applicable taxes, with a maximum cap of US$65 plus taxes for the hire period. This fee is paid at the Payless counter in Allentown at collection and is not included in your prepaid rate.

Additional points to be aware of:

• Drivers under 21 are generally not eligible to hire from Payless in Allentown
• Vehicle class restrictions apply to under-25 renters; categories such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted
• For additional drivers aged 21 to 24, Payless requires additional drivers to be at least 25 years old at collection, so a young driver cannot be added as a secondary driver at the Allentown counter

If you are between 21 and 24, choose an economy, compact, or intermediate vehicle class when booking your Payless hire in Allentown to avoid class-related issues at the counter.

Allentown has an extensive network of one-way streets in its centre, which can be disorientating if you are not familiar with the layout. This is worth knowing before driving your Payless hire from Lehigh Valley International Airport (ABE) into the city centre.

Key points to keep in mind:

• Downtown Allentown's one-way corridors were established decades ago and create a maze-like grid that differs from simpler two-way street systems in many other UK cities
• Navigation apps such as Google Maps or the GPS unit available as an add-on through Payless in Allentown will account for one-way restrictions, so following turn-by-turn directions is strongly recommended
• Red light cameras are active at certain high-traffic intersections in Allentown; running a red light can result in a fine that is later billed to the renter through the Payless hire agreement
• Pennsylvania law requires headlights to be on in all posted work zones, whether active or not; automated speed enforcement applies in active work zones and issues civil fines

Taking a few minutes to review your intended route before leaving the Payless lot in Allentown will help you navigate the one-way system with confidence.

Most bookings made through Hola Car Rentals, including Payless hires in Allentown, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Allentown area or on nearby Pennsylvania motorways.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. If you are a US or Canadian resident collecting your Payless hire in Allentown, this cover is not available to you. It also does not cover damage to the hire vehicle itself; for that, you need CDW or LDW cover confirmed on your hire agreement.

Yes, you can add an additional driver to your Payless hire in Allentown, but the additional driver must be present at the counter at the time of collection with their own valid driver’s licence.

Whether the additional driver fee is included or charged at the counter depends on your rate:

• If your booking confirmation states additional driver is included, no extra fee applies for the first additional driver
• If it is not included, Payless charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period

There are specific rules for additional drivers on Payless hires in Allentown:

• The additional driver must be at least 25 years old at the time of collection
• They must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet
• Both the main driver and the additional driver must sign the hire agreement at the Payless counter in Allentown

Only drivers listed on the hire agreement are covered by the vehicle's protections such as CDW and liability cover. Never allow an unlisted person to drive the Payless vehicle in Allentown, as this can void your cover entirely.

Payless hires in Allentown follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Allentown Payless hire:

• Check the fuel gauge with the agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Payless lot
• Refuel within approximately 10 miles of the return location at Lehigh Valley International Airport (ABE) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Payless vehicle in Allentown with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Ask the Payless agent in Allentown at collection to point you towards the nearest petrol stations to the return location, or use a navigation app to find stations close to ABE airport before your return.

Yes, one-way hires are possible with Payless, allowing you to pick up in Allentown and return the vehicle at a different location, but a drop-off fee typically applies and the availability of one-way routes depends on the specific cities involved.

Here is what to expect:

• A drop-off fee is route-specific and varies by destination, vehicle class, and season; it will be shown during the booking process under the section labelled to pay at destination
• Same-city airport to centre returns often carry no drop-off fee, but city-to-city or state-to-state one-ways usually do
• Cross-border one-ways, for example from Allentown to a location in Canada, may be restricted or require prior authorisation from Payless
• The fee cannot be prepaid and is settled at the Payless counter in Allentown at collection

Before booking a one-way Payless hire from Allentown, check the details page of your selected rate on the Hola Car Rentals website. If a drop-off fee applies, it will be listed there. If no fee is shown, no drop-off charge should be added at the counter. If the desk adds a fee that was not disclosed in your confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

If your flight into Allentown is delayed, Payless will generally hold your reservation for up to 24 hours from the original scheduled collection time. As long as you arrive within that window and the counter is still open, your booking remains valid.

Key points to keep in mind:

• If your delay is less than 24 hours, your Payless hire in Allentown should be held automatically; no action is typically required, but arriving during counter operating hours is essential
• If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible to explore options; changes are not guaranteed but the team will assist where possible
• Counter hours at Lehigh Valley International Airport (ABE) vary by brand and day; confirm the Payless operating hours on your booking confirmation before travelling so you know the latest time you can arrive

If you arrive after the Payless counter in Allentown has closed and no after-hours arrangement was made in advance, you may not be able to collect the vehicle until the counter reopens. Planning ahead and monitoring your flight status closely will help you avoid this situation.