Car Hire Payless
in Pennsylvania

Hola Car Rentals is the only premium partner of the top car hire brands operating in Pennsylvania, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Pennsylvania.

No. With Hola Car Rentals, all costs and charges for your booking in Pennsylvania are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Pennsylvania charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Payless operates five locations across Pennsylvania, covering both major airports and off-airport sites.

• Philadelphia International Airport (PHL): 6975 Norwitch Drive, Philadelphia, PA 19153. Shuttle service runs from the terminal to this off-site counter.
• Pittsburgh International Airport (PIT): 1000 Airport Blvd, PA 15231.
• Northeast Philadelphia (off-airport): 2075 Byberry Road, Philadelphia, PA 19116.
• Johnstown (off-airport): 2121 Bedford Street, Johnstown, PA 15904.
• Ebensburg (off-airport): 926 West High Street, Ebensburg, PA 15931.

There are no Payless locations at Harrisburg (MDT) or Allentown (ABE) airports in Pennsylvania. If you are flying into one of those airports, you will need to check availability at the nearest Payless location or consider an alternative partner brand.

At Philadelphia International Airport (PHL) in Pennsylvania, Payless does not have a counter inside the terminal. Instead, the hire facility is located at 6975 Norwitch Drive, a short distance from the airport.

After collecting your luggage, follow the signs for hire car shuttles outside the arrivals area. Board the Payless shuttle, which will take you directly to the counter at Norwitch Drive. Counter hours at PHL are:

• Sunday: 8:00 AM to 5:00 PM
• Monday through Wednesday: 7:00 AM to 10:00 PM
• Thursday through Friday: 7:00 AM to 6:00 PM
• Saturday: 8:00 AM to 5:00 PM

If you are arriving outside these hours at the Pennsylvania Payless location, after-hours return procedures are not confirmed in available sources, so contact Payless directly before your trip to arrange a late drop-off.

To collect your Payless hire car in Pennsylvania, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, used for the authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at any Payless location in Pennsylvania. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence. Debit and prepaid cards are not accepted for the authorisation hold at the Payless counter in Pennsylvania.

Pennsylvania uses a predominantly cashless toll system. The Pennsylvania Turnpike and most other toll roads in the state bill vehicles via overhead gantries using either an E-ZPass transponder or Toll By Plate (licence plate recognition). There are no cash booths on many sections, so your Payless hire car will be recorded automatically as you pass through.

At the Payless counter in Pennsylvania, you will typically have two options:

• Enroll in a toll programme: a daily access fee (often in the range of US$11 to US$25 per day, depending on the programme) covers your tolls at E-ZPass rates during the hire.
• Decline the programme: tolls are billed via Toll By Plate to Payless, which then charges your card after the hire ends, often at higher non-E-ZPass rates plus an administrative fee per toll event.

Typical Pennsylvania Turnpike tolls for a passenger vehicle run approximately US$1.94 per segment with E-ZPass or US$3.88 via Toll By Plate. A longer trip such as Philadelphia to Harrisburg can total US$8 to US$12 or more without E-ZPass. Pennsylvania has no congestion charges or urban emissions zones. Review the toll programme terms carefully at the Payless counter before signing.

Yes, Payless charges a young driver surcharge in Pennsylvania for renters between the ages of 21 and 24. The fee is US$25 per hire day and is collected at the counter at the time of pickup.

Drivers must be at least 21 years old to hire from Payless in Pennsylvania. Renters aged 25 and older are not subject to this surcharge. Vehicle class restrictions also apply to younger drivers, so economy, compact, and similar entry-level categories are typically the only options available to under-25 renters at Payless locations in Pennsylvania.

Note that for Payless in Pennsylvania, additional drivers must generally be at least 25 years old. If you are between 21 and 24 and travelling from Latin America or the Caribbean, check your booking confirmation to see whether an underage fee waiver applies, as this exception is available on select Avis and Budget rates but not on standard Payless rates.

Yes, all bookings made through Hola Car Rentals, including Payless hires in Pennsylvania, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire.

Pennsylvania has an active toll network, including the Pennsylvania Turnpike and various bridges and express lanes, so this benefit is particularly useful for Payless renters driving across the state. To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement from the Payless counter, and a toll receipt or statement showing charges paid during the hire period.

The refund is issued to the original payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your Payless hire car in Pennsylvania, the counter will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until it is released after the hire ends.

For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount at any Payless location in Pennsylvania depends on the vehicle class, hire duration, and the specific location's policy. Premium or larger vehicles may carry a higher hold.

Important requirements for the deposit at Payless in Pennsylvania:

• You must present a physical, major credit card with the driver’s name printed on the card.
• The card must be in the main driver’s name.
• Debit cards, prepaid cards, and virtual cards are not accepted.
• Ensure your card has sufficient available credit to cover both the hold and any expected charges.

After you return the vehicle, the hold is released, but your bank may take up to 15 working days to reflect the release on your statement.

Payless operates several off-airport locations in Pennsylvania, each with different hours. If you plan to pick up or return your car at one of these sites, confirm the schedule before your trip.

• Northeast Philadelphia (2075 Byberry Road): Monday through Friday 8:00 AM to 5:00 PM, Saturday 8:00 AM to 12:00 PM, closed Sunday.
• Ebensburg (926 West High Street): Monday through Friday 8:00 AM to 3:00 PM.
• Johnstown (2121 Bedford Street): specific hours not confirmed in available sources.

These Payless locations in Pennsylvania have significantly shorter hours than the Philadelphia Airport counter, so plan your pickup and return times carefully. After-hours key drop availability is not confirmed for these sites. If your travel schedule requires an early morning or late evening pickup in Pennsylvania, the Philadelphia International Airport Payless location offers the most extended operating hours.

Yes, most bookings made through Hola Car Rentals, including Payless hires in Pennsylvania, include Travel Assistance provided by Terrawind Global Protection. This benefit is especially relevant if you are driving Pennsylvania's rural routes, the Pennsylvania Turnpike, or remote areas near Johnstown or Ebensburg where roadside help may be harder to reach quickly.

Coverage typically includes:

• Medical assistance for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Payless hire vehicle itself, which is handled separately by CDW or LDW coverage.

Payless hires in Pennsylvania follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees at any Payless location in Pennsylvania:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the full gauge before leaving the lot.
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Payless vehicle in Pennsylvania with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at Pennsylvania locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Yes, you can add an additional driver to your Payless hire in Pennsylvania, but a daily fee applies unless your booking confirmation explicitly states the additional driver is included at no charge.

For Payless in Pennsylvania, the additional driver fee is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period. The additional driver must be present at the Payless counter in Pennsylvania at the time of pickup with a valid driver’s licence and any required identification.

Key rules for additional drivers at Payless in Pennsylvania:

• The additional driver must be at least 25 years old at the time of pickup.
• If the additional driver uses a non-Latin alphabet licence, an IDP is required.
• Both the main driver and the additional driver must sign the hire agreement.
• Only drivers listed on the agreement are covered by the hire protections.

Check your booking confirmation before arriving at the Pennsylvania Payless counter to confirm whether the additional driver fee is included or due locally.

Yes, Payless offers an off-airport pickup option in Pennsylvania that may help you avoid some of the surcharges associated with hiring directly at Philadelphia International Airport (PHL).

The Northeast Philadelphia location at 2075 Byberry Road is situated away from the airport and does not carry the same airport concession fees and facility charges that apply at the PHL counter on Norwitch Drive. Hiring from an off-airport Payless location in Pennsylvania can reduce the total cost of your hire, as airport-based hires typically include additional local surcharges on top of the base rate.

Things to consider before choosing the off-airport Payless site in Pennsylvania:

• Hours are more limited: Monday through Friday 8:00 AM to 5:00 PM, Saturday 8:00 AM to 12:00 PM, closed Sunday.
• You will need to arrange your own transport from the airport to the pickup location.
• The airport Payless counter includes shuttle service, which adds convenience if you are arriving by plane.

Review your booking confirmation to see the full breakdown of taxes and fees due at the Pennsylvania Payless counter before deciding which location suits your itinerary.

When picking up your Payless hire in Pennsylvania, you will be offered several insurance and protection products at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless vehicle itself. A deductible may apply unless your confirmation shows zero excess. This does not cover third parties.
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others while driving in Pennsylvania. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended for any Payless hire in Pennsylvania.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.

Before accepting or declining coverage at the Payless counter in Pennsylvania, check your booking confirmation to see what protections are already included in your rate. If you hold a personal auto policy or credit card that extends to hire cars, verify the exact terms before relying on it for your Pennsylvania hire.