Payless Car Hire
in Philadelphia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Philadelphia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Philadelphia.

No. With Hola Car Rentals, all costs and charges for your booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Philadelphia International Airport (PHL), your Payless hire car is not available at a terminal counter. The collection process requires a short shuttle ride to the Consolidated Rental Car Centre located at 6975 Norwitch Drive, Philadelphia, PA 19153.

• After collecting your baggage, follow the signs for "Ground Transportation" and "Rental Car Shuttles" inside the terminal.
• Proceed to Zone 2 on the arrivals roadway and board the free hire car shuttle. Shuttles run 24 hours a day, 7 days a week, approximately every 5 to 10 minutes.
• The journey to the Consolidated Rental Car Centre takes roughly 5 to 15 minutes.
• Once at the centre, proceed to the Payless counter to complete your collection.

From the moment your plane lands, expect the full process (baggage, shuttle, counter) to take between 30 and 60 minutes depending on checked bags and counter wait times. The Payless counter at Philadelphia airport is not within walking distance of any terminal.

The Payless counter at Philadelphia International Airport (PHL), located at the Consolidated Rental Car Centre at 6975 Norwitch Drive, operates on the following schedule:

• Monday through Wednesday: 7:00 AM to 10:00 PM
• Thursday and Friday: 7:00 AM to 6:00 PM
• Saturday: 8:00 AM to 5:00 PM
• Sunday: 8:00 AM to 5:00 PM

If your flight arrives outside these hours, your Payless reservation in Philadelphia may not be honoured at the counter. Rental companies generally hold bookings for up to 24 hours from the original collection time, but no after-hours collection arrangement is confirmed at this location. If your arrival is delayed, contact support as soon as possible to avoid losing your reservation.

The Payless location at 2075 Byberry Road in north-east Philadelphia operates Monday to Friday 8:00 AM to 5:00 PM and Saturday 8:00 AM to 12:00 PM, making it less suitable for flight arrivals.

To collect your Payless hire car in Philadelphia, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name. If your licence is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card with the main driver’s name printed on the physical card. This is required for the authorisation hold. Debit cards, prepaid cards, and virtual cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Philadelphia from abroad.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Payless counter in Philadelphia. The IDP is a translation only and is invalid without your original licence. Ensure the name on your credit card matches the name on your licence and rental agreement.

Philadelphia and the surrounding Pennsylvania region rely heavily on cashless tolling, so understanding how tolls work before driving your Payless hire car is important.

The main toll system is the Pennsylvania Turnpike, which uses E-ZPass for electronic billing and Toll By Plate for licence plate-based billing on cashless sections. There are no cash booths on many segments. Typical 2026 rates for a passenger vehicle on the Turnpike are approximately US$1.94 per short segment with E-ZPass or US$3.88 with Toll By Plate. A 50-mile trip costs roughly US$4.78 with E-ZPass.

Your Payless hire vehicle in Philadelphia comes equipped with an electronic toll device. At collection you have two options:

• Purchase an unlimited toll package, typically costing US$11 to US$25 per rental day, which covers all tolls during the rental period.
• Decline the package and pay per use. In this case, each toll is billed via Toll By Plate at the higher non-E-ZPass rate, plus an administrative processing fee per toll event.

If you drive a toll road without enrolling, Payless will charge the tolls and fees to your card after the rental ends, sometimes days or weeks later. Philadelphia has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges.

Yes, a young driver surcharge applies to renters under 25 years old at Payless locations in Philadelphia.

In the United Kingdom, the standard minimum age to hire without an underage fee is 25. Drivers aged 21 to 24 can hire but are subject to a daily young-hirer surcharge. At Payless in Philadelphia, this fee is US$13 per rental day plus applicable taxes, with a maximum charge of US$65 plus taxes for the rental period.

Additional drivers aged 21 to 24 may also be subject to the surcharge or may not be accepted at the Payless counter in Philadelphia. For Payless specifically, additional drivers are generally required to be at least 25 years old at the time of collection.

Drivers under 25 are also restricted from hiring certain vehicle classes. Categories such as full-size, SUV, minivan, luxury, and premium vehicles are typically reserved for hirers aged 25 and older. Economy, compact, and intermediate classes are generally available to younger hirers.

Note that the Payless location at 2075 Byberry Road in Philadelphia may also apply surcharges to senior drivers over 70. Confirm conditions at the counter when collecting your vehicle.

When you collect your Payless hire car in Philadelphia, a temporary authorisation hold will be placed on your credit card as a security deposit. This hold is not a charge but reduces your available credit until it is released after the hire ends.

For standard vehicles hired in the United Kingdom, typical security deposit holds range from US$300 to US$400. The exact amount at the Payless counter in Philadelphia depends on the vehicle class, hire duration, and the specific location. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at Payless in Philadelphia:

• You must present a major credit card with the main driver’s name physically printed on the card.
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold.
• The card must have sufficient available credit to cover the hold plus any expected charges.

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly the credit becomes available again, which can take up to 15 working days. Bringing a backup credit card in your name is recommended in case your primary card is declined.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Payless hire in Philadelphia.

This benefit is especially useful in the Philadelphia area, where the Pennsylvania Turnpike and several cashless bridges and express lanes can add significant toll costs to your trip. Whether you pay through the hire company's toll programme or a separate toll statement, you can submit those charges for reimbursement.

To claim your Tolls Cashback after your Payless hire in Philadelphia:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Payless counter, and a receipt or statement showing the toll charges paid.

The refund is processed to the same payment method used for your original booking and typically takes 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. The cashback covers the lesser of your actual toll costs or 5% of your booking total.

You can add an additional driver to your Payless hire in Philadelphia, but whether it is included in your rate or costs extra depends on your booking confirmation.

If your Hola Car Rentals confirmation does not show "Additional driver free of charge," the Payless fee in Philadelphia is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the full hire period.

Requirements for adding an extra driver at the Payless counter in Philadelphia:

• The additional driver must be physically present at collection to show a valid driving licence and sign the hire agreement.
• For Payless in Philadelphia, additional drivers must generally be at least 25 years old.
• If the additional driver’s licence is not in English or uses a non-Latin alphabet, they must also present an International Driving Permit.
• Only drivers listed on the hire agreement are covered by the vehicle's protections such as CDW/LDW and liability cover.

Never allow someone to drive the Payless vehicle in Philadelphia if they are not named on the hire agreement, as this can void your cover and result in additional charges.

Yes, Philadelphia has one of the most extensive automated speed enforcement systems in the United States, and it directly affects anyone driving a Payless hire car in the city.

Key enforcement details to note before driving in Philadelphia:

• Broad Street (Pennsylvania Route 611) has 30 speed cameras at 15 locations, running from 7000 Old York Road in the north to 3600 South Broad near the stadium complex. The speed limit is 25 mph and cameras operate 24 hours a day, 7 days a week.
• Fines start at US$100 for driving 11 mph or more over the limit (36 mph or faster). Fines increase to US$150 for speeds 30 mph or more over the limit. These are civil fines and do not add points to your licence.
• School zone cameras enforce a 15 mph limit and issue US$100 fines. These portable units are deployed at high-crash school locations across Philadelphia.

Speed camera fines issued against a Payless hire vehicle in Philadelphia will be billed to the renter's credit card after the hire ends, typically along with an administrative processing fee. These charges are not covered by CDW/LDW or any hire protection. Staying at or below posted limits on Broad Street and near schools is the only way to avoid them.

Your Payless hire car in Philadelphia operates under a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for the fuel policy with your Payless hire in Philadelphia:

• At collection, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• Use the correct fuel type for the vehicle. Using the wrong fuel is not covered by any hire protection and may result in significant charges.
• Before returning the car, refuel within approximately 10 miles of the Payless return location at Philadelphia International Airport or the Byberry Road location. Keep your receipt showing the date, time, and station address.
• Return the vehicle with the gauge at Full (or at the recorded starting level if it was not full at collection).

If you return the Payless vehicle in Philadelphia below the recorded fuel level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Keeping your final fuel receipt is the best protection against any disputed fuel charge.

Your Payless hire in Philadelphia may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan selected in your booking confirmation. Always verify what is included before arriving at the Philadelphia counter.

CDW/LDW covers damage to the Payless hire vehicle itself from a collision, theft, or vandalism, subject to any deductible shown on your confirmation. It does not cover:

• Damage or injury caused to other people or their property (third-party liability).
• Tires, wheels, undercarriage, or roof damage unless specifically included.
• Incidents involving unauthorised drivers or prohibited use such as off-road driving.

For third-party liability protection in Philadelphia, you need LIS/ALI/SLI cover. Some UK states require a minimum level of liability to be included, but not all do. Pennsylvania hirers are strongly encouraged to add supplementary liability cover.

If an incident occurs with your Payless vehicle in Philadelphia, prioritise safety, contact local authorities if needed, and notify Payless immediately using the number on your hire agreement. Report the incident promptly, as delays can affect your cover.

If you return your Payless hire car in Philadelphia after the agreed drop-off time, additional charges may apply once the grace period has passed.

The standard grace period at most hire locations is 30 minutes, though this is not guaranteed at every Payless location in Philadelphia. If you exceed the grace period, Payless may charge for extra hours or an additional hire day, plus a late return fee depending on the terms of your hire agreement.

Important considerations for returns at Payless in Philadelphia:

• The Payless counter at Philadelphia International Airport (6975 Norwitch Drive) closes at varying times depending on the day, with some weekday closings as early as 6:00 PM. Plan your return well before closing time.
• The north-east Philadelphia location at 2075 Byberry Road closes at 5:00 PM on weekdays and 12:00 PM on Saturdays. No after-hours return details are confirmed at this location.
• If you need more time with the vehicle, contact Payless directly as early as possible to request an extension. Changes to the hire period may affect your rate.

Returning the vehicle on time and during counter hours is the safest way to avoid unexpected charges on your Payless hire in Philadelphia.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Payless hire in Philadelphia as well. However, this benefit does not apply to customers who are residents of the United Kingdom or Canada.

If you are visiting Philadelphia from outside North America and something goes wrong during your Payless hire, the travel assistance coverage includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To utilise the assistance during your Payless hire in Philadelphia, contact Terrawind Global Protection 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in Philadelphia, and a brief description of the situation. This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms applicable to your Payless hire.