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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 3 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 3 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 3 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 3 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 4 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 4 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 4 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 4 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 1 month ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 3 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 4 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 5 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 5 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 5 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 6 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 11 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Enterprise in Allentown

Enterprise operates a counter inside Lehigh Valley International Airport (ABE), positioned directly across from baggage claim so you can collect your luggage and walk to the desk without a shuttle transfer. Weekend and holiday hours can differ from weekday schedules, so confirming your pickup window before arrival is worth the two-minute check. Booking three or more weeks ahead typically yields better availability and rates, particularly during summer months when regional demand climbs. Pennsylvania's major highways, including the Pennsylvania Turnpike, run on E-ZPass, the electronic toll system used across the northeastern United States. Enterprise offers a TollPass programme that covers electronic lane access for a daily fee on top of the actual toll costs; skipping it means tolls are billed at pay-by-plate rates, which tend to run higher. Fuel in the Allentown area averages around US$ 4.11 per gallon, so plan to refuel before returning the vehicle to avoid the fuel service charge, which typically runs two to three times the pump price. Enterprise requires a credit card in the primary driver's name at pickup — no debit cards are accepted — and the authorisation hold for a standard vehicle is typically around US$ 200 to US$ 400. If your licence uses a non-Latin script such as Arabic, Chinese, or Cyrillic, carry an International Driving Permit alongside it.

Best Car Rental Deals

4.5/ 5
Volkswagen Jetta

Volkswagen Jetta | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Toyota Tacoma

Toyota Tacoma | Automatic

PICKUP

or Pickup similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Enterprise in Allentown include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Allentown, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Allentown.

Will I face unexpected charges at the Enterprise counter in Allentown when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Allentown are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Allentown charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Lehigh Valley International Airport in Allentown?

The Enterprise counter at Lehigh Valley International Airport (ABE) in Allentown is located at 3311 Airport Road, Allentown, PA 18109, directly at the airport facility. Enterprise operates an on-site counter inside the terminal, and shuttle or airport pick-up services are available to connect arriving passengers to the vehicle lot.

After collecting your baggage, follow the car hire signs toward the Enterprise desk. Allow roughly 20 to 45 minutes from baggage claim to driving away, accounting for the counter process and any shuttle transfer.

If you prefer a city location, Enterprise also operates a branch at 1713 Lehigh St, Allentown, PA 18103, which is the most popular non-airport option and offers after-hours key drop for returns.

What are the Enterprise hire counter hours in Allentown?

Enterprise locations in Allentown operate on the following general schedule, though hours can vary slightly by branch and may change on public holidays:

  • Monday to Friday: 08:00 to 18:00
  • Saturday: 09:00 to 13:00
  • Sunday: 09:00 to 13:00 (some branches may be closed; confirm in advance)

The Enterprise branch at 1713 Lehigh St, Allentown, offers after-hours key drop for returns, so you can return the vehicle outside staffed hours by following the key-drop instructions at the location.

Always verify the exact hours for your specific Enterprise branch on your booking confirmation before your travel date, as holiday schedules and seasonal adjustments can affect availability. If your flight arrives outside counter hours, plan your pickup accordingly or contact the Enterprise location directly.

What documents do I need to pick up my Enterprise hire car in Allentown?

To pick up your Enterprise hire car in Allentown, you must present the following physical documents at the counter:

  • A valid, original driver's licence in the main driver's name (not a digital copy)
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

Note that the Enterprise branch at 1713 Lehigh St in Allentown requires the name and address on the renter's driver's licence to match their current home address, and that address must be within 50 miles of the branch or the licence must be issued by Pennsylvania. Confirm this requirement applies to your specific Enterprise location before pickup.

How do Pennsylvania Turnpike tolls work for an Enterprise hire car from Allentown?

Pennsylvania uses a predominantly cashless toll system, and driving from Allentown on the Pennsylvania Turnpike means tolls are recorded electronically, with no cash booths on most sections. Your Enterprise hire vehicle comes equipped with an electronic toll device or is enrolled in a plate-based billing system.

At the Enterprise counter in Allentown, you have two main options:

  • Purchase an unlimited toll package, typically costing between US$11 and US$25 per hire day, which covers all tolls at E-ZPass rates during your hire
  • Decline the package and pay per use, where Enterprise bills actual tolls plus administrative or processing fees to your credit card, often at the higher Toll By Plate rate (roughly double the E-ZPass rate per segment)

For reference, a typical short Pennsylvania Turnpike segment costs about US$1.94 with E-ZPass or US$3.88 via Toll By Plate. A 50-mile trip can cost approximately US$4.78 with E-ZPass. Toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

Pennsylvania has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges, not to driving within Allentown itself.

What is the minimum age to hire a car from Enterprise in Allentown?

The minimum age to hire from Enterprise in Allentown without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to drivers under 25 include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes at the Enterprise Allentown locations.

The young-renter daily fee for Enterprise is US$15 per day plus applicable taxes, paid at the counter. This fee is in addition to the base hire rate shown on your confirmation.

Drivers under 21 are not eligible to hire from Enterprise in Allentown under standard conditions. All renters, regardless of age, must present a valid driver's licence and a major credit card in their own name for the authorisation hold.

How much is the security deposit for an Enterprise hire in Allentown?

When you pick up your Enterprise hire car in Allentown, a temporary authorisation hold is placed on your credit card. This is not a charge but reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicle classes at Enterprise locations in the United States, including Allentown, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, hire duration, and the specific Enterprise branch.

Important requirements for the deposit:

  • The card must be a major credit card (not a debit or prepaid card) with the driver's name printed on it
  • The card must be in the main driver's name and presented physically at the counter
  • You must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle to the Enterprise location in Allentown, the hold is released. Your bank or card issuer controls how quickly the credit becomes available again, which can take up to 15 business days. Bringing a backup credit card is always a good precaution.

Can I add an additional driver to my Enterprise hire in Allentown?

Yes, you can add an additional driver to your Enterprise hire in Allentown, either included in your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered at no cost. If not included, Enterprise charges US$15 per day plus applicable taxes for each additional driver.

Requirements for adding a driver at the Enterprise counter in Allentown:

  • The additional driver must be present at pickup with a valid driver's licence
  • They must meet the minimum age requirements (25 for standard classes, or 21 to 24 with a young-renter surcharge)
  • If their licence is not in English or uses a non-Latin alphabet, an International Driving Permit is required
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement are covered by protections such as CDW/LDW. Anyone who drives without being named on the contract may void cover and trigger additional charges. If you need to add a driver after pickup, visit an Enterprise branch in Allentown to update the agreement.

Does my Enterprise booking in Allentown include travel assistance if something goes wrong?

Yes, most bookings made through Hola Car Rentals, including Enterprise hires in Allentown, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible travellers, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency or accident while driving your Enterprise hire around Allentown or on the Pennsylvania Turnpike, contact the assistance line immediately:

  • Phone (24/7, toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Always check your specific booking confirmation for the exact terms, limits, and exclusions that apply to your reservation.

What is the fuel policy for Enterprise hires in Allentown?

Enterprise hires in Allentown follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel fees:

  • At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location before dropping off the car
  • Keep your final fuel receipt as proof in case of any dispute

If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee.

Fuel prices in the Allentown area have recently averaged around US$3.82 per gallon for regular petrol, though prices vary by station. Ask the Enterprise agent at pickup for the nearest petrol stations to the return location, or use a navigation app to find stations close to 3311 Airport Road (ABE) or 1713 Lehigh St, depending on which Enterprise branch you are returning to.

Are there one-way hire options with Enterprise in Allentown?

Yes, one-way hires are available through Enterprise in Allentown, allowing you to pick up at one location and return to a different city or airport. A drop-off fee may apply depending on the route.

How the fee works:

  • Same-city routes, such as picking up at the Enterprise ABE airport location and returning to the Lehigh St branch in Allentown, often carry no drop-off fee
  • Routes between different cities or states typically include a drop-off fee that varies by distance, vehicle class, and season
  • Cross-border one-ways (for example, into Canada) may be restricted or carry higher fees depending on Enterprise policy

The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process and on your confirmation. This fee cannot be prepaid and is paid directly to Enterprise at the counter.

If you need to change your return location after booking, contact support as soon as possible, since route changes can reprice the hire and affect fee amounts. Always verify the drop-off fee details on your confirmation before travelling to Allentown.

What driving rules should I know before picking up my Enterprise car in Allentown?

Before driving your Enterprise hire in Allentown, there are a few local road characteristics worth knowing to avoid confusion.

Downtown Allentown has an extensive network of one-way streets, established decades ago to manage traffic flow through the city grid. First-time visitors navigating the downtown area, particularly along corridors like Seventh Street and Linden Street, can find the one-way system disorienting. Use your navigation app and pay close attention to street signs.

Additional points to keep in mind:

  • The city is actively studying converting several one-way corridors to two-way traffic as part of a road safety initiative, so some intersections may have updated signage or temporary changes during your visit
  • Roundabouts are planned at several intersections, including along Hamilton Street and near Union Boulevard and Airport Road, which may be unfamiliar to drivers accustomed to straight-grid layouts
  • Pennsylvania drives on the right side of the road, the same as most of the continental United States
  • There are no congestion charges, emissions zones, or city-centre driving fees in Allentown

Tolls apply only on specific roads such as the Pennsylvania Turnpike, not within the city itself. Your Enterprise hire vehicle is equipped for cashless toll billing.

Can I get a cashback on tolls paid during my Enterprise hire in Allentown?

Yes, all bookings made through Hola Car Rentals, including Enterprise hires in Allentown, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

This is especially useful if you drive on the Pennsylvania Turnpike from Allentown, where tolls are cashless and billed electronically. Typical costs range from approximately US$1.94 per short segment with E-ZPass to US$3.88 via Toll By Plate, and longer trips can add up quickly.

To claim your Tolls Cashback after returning your Enterprise vehicle in Allentown:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals confirmation, the signed hire agreement from Enterprise, and a toll receipt or statement showing charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are processed to your original payment method and typically take 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Does Enterprise in Allentown accept debit cards for the hire deposit?

No, Enterprise in Allentown does not accept debit cards or prepaid cards for the authorisation hold. A major credit card with the driver's name printed on the card, in the main driver's name, is required at pickup.

The credit card is used to place a temporary authorisation hold of approximately US$300 to US$400 for standard vehicles. This hold reduces your available credit but is not a charge, and it is released after you return the vehicle to the Enterprise location in Allentown.

Key points to keep in mind:

  • The card must be physical, not a virtual or single-use card number
  • Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
  • The card must be in the main driver's name, not a third party's card
  • You must have enough available credit to cover the hold plus any expected charges

Even if you prepaid your Enterprise booking in full, you are still required to present a physical credit card at the Allentown counter for the deposit. Bringing a backup credit card is recommended in case your primary card is declined.

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