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About hiring a car in Enterprise Pennsylvania
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Pennsylvania include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Pennsylvania, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Pennsylvania.
Will I face unexpected charges at the Enterprise counter in Pennsylvania when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Pennsylvania are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Pennsylvania charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up my Enterprise hire car in Pennsylvania?
To pick up your Enterprise hire car in Pennsylvania, you must bring the following physical documents to the counter:
- A valid, unexpired driver’s licence (original, not digital)
- A major credit card with your name printed on it, in the main driver’s name, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not mandatory.
All documents must be physical. Digital versions shown on a phone or tablet are not accepted at any Enterprise counter in Pennsylvania. Debit and prepaid cards are not accepted for the authorisation hold.
Is a credit card required to hire a car with Enterprise in Pennsylvania?
Yes, a major credit card is required to hire a car with Enterprise in Pennsylvania.
At pick-up, the Enterprise counter will place a temporary authorisation hold on your credit card to cover potential incidentals. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season.
- The card must be a major credit card (not a debit, prepaid, or virtual card)
- The card must be in the main driver’s name, with the name physically printed on the card
- Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
- Someone else’s card is not accepted, even if they are present
Even if you prepaid your Pennsylvania Enterprise booking online, you must still present a physical credit card at the counter for the hold. The hold is released after you return the vehicle, but your bank may take up to 15 working days to reflect the release. Bring a backup credit card in your name in case your primary card is declined.
Can drivers under 25 hire a car with Enterprise in Pennsylvania?
Yes, drivers aged 21 to 24 can hire a car with Enterprise in Pennsylvania, but a young-driver surcharge applies.
In Pennsylvania, Enterprise follows the standard U.S. policy: the minimum age without a surcharge is 25. Drivers aged 21 to 24 are permitted to hire but will be charged an additional daily fee. For Alamo, National, and Enterprise, this fee is US$15 per day plus applicable taxes, paid at the counter.
There are also vehicle class restrictions for under-25 drivers at Enterprise locations in Pennsylvania. Categories such as full-size SUVs, luxury, premium, minivans, and convertibles are typically restricted. Eligible classes for younger drivers generally include economy, compact, intermediate, and compact SUV.
- Minimum age: 21 at most Pennsylvania Enterprise locations
- Young-driver surcharge: US$15 per day plus taxes (Enterprise)
- Restricted classes: luxury, premium, full-size SUV, minivan, and others
- A valid driver’s licence and major credit card are still required
Pennsylvania is not New York or Michigan, so the 18-year-old exception does not apply here. Always confirm the surcharge amount on your booking confirmation before arriving at the Enterprise counter in Pennsylvania.
How do tolls work on the Pennsylvania Turnpike in an Enterprise hire car?
The Pennsylvania Turnpike is the main toll road you will encounter when driving an Enterprise hire car in Pennsylvania, and it operates as a cashless system with no cash booths on most sections.
Tolls are recorded automatically via overhead gantries using either a transponder installed in the vehicle or plate-based billing. Typical 2026 toll rates for a standard passenger vehicle on the Pennsylvania Turnpike are approximately US$1.94 per segment with E-ZPass or US$3.88 with Toll By Plate. A 50-mile trip costs roughly US$4.78 with E-ZPass, and a longer trip such as Philadelphia to Harrisburg (around 100 miles) may total US$8 to US$12 depending on entry and exit points.
At the Enterprise counter in Pennsylvania, you will have two options:
- Purchase an unlimited toll package (typically US$11 to US$25 per day) that covers all tolls during the hire
- Opt out and pay per use, where Enterprise bills actual tolls plus administrative processing fees to your card after the hire ends
If you opt out and drive a toll road, charges may appear on your card days or even weeks after you return the vehicle. Pennsylvania has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges, not city access.
Hola Car Rentals includes Tolls Cashback on all bookings, letting you claim up to 5% of your total booking value back for tolls paid during your Pennsylvania Enterprise hire. Submit your claim within 30 days of return to [email protected] with your rental agreement and toll receipt.
What Enterprise airport locations are available in Pennsylvania?
Enterprise operates hire counters at 12 major airports across Pennsylvania, giving you convenient pickup options whether you are flying into a large hub or a regional airport.
- Philadelphia International Airport (PHL), Philadelphia
- Pittsburgh International Airport (PIT), Pittsburgh
- Pittsburgh International Airport Exotics (PIT), Pittsburgh
- Lehigh Valley International Airport (ABE), Allentown
- Harrisburg International Airport (MDT), Harrisburg
- Erie International Airport (ERI), Erie
- Lancaster Airport (LNS), Lancaster
- Latrobe Arnold Palmer Regional Airport (LBE), Latrobe
- Reading Regional Airport (RDG), Reading
- State College University Park Airport (SCE), State College
- Wilkes-Barre/Scranton International Airport (AVP), Wilkes-Barre/Scranton
- Williamsport Regional Airport (IPT), Williamsport
At smaller Pennsylvania airports such as ABE, IPT, and SCE, the Enterprise counter is typically located across from or near the baggage claim area. At larger airports like PHL and PIT, proceed to the hire car facility or terminal counter following car hire signage.
In addition to airport locations, Enterprise has numerous neighbourhood branches throughout Pennsylvania in cities including Philadelphia, Pittsburgh, Allentown, Harrisburg, Erie, State College, Lancaster, and Gettysburg, which can offer lower rates by avoiding airport concession fees.
What are the operating hours for Enterprise locations in Pennsylvania?
Enterprise counter hours in Pennsylvania vary by location, and not all branches offer after-hours pick-up or drop-off.
Examples from Pennsylvania Enterprise locations include:
- Downtown Pittsburgh (11th St.): Monday to Friday 8:00 AM to 5:30 PM, Saturday 9:00 AM to 12:00 PM, Sunday closed. After-hours key drop is not available at this location.
- Allentown Airport Road: Monday to Thursday approximately 8:00 AM to 6:00 PM
- Philadelphia (30th St. area): Monday to Thursday approximately 8:00 AM to 8:00 PM, Sunday 8:00 AM to 5:00 PM
- Williamsport Regional Airport (IPT): Friday 8:00 AM to 5:00 PM, Saturday closed
Airport Enterprise counters in Pennsylvania generally follow flight schedules and may have extended hours compared to neighbourhood branches, but this varies by airport size.
Enterprise will hold your Pennsylvania reservation for up to 24 hours from the original pick-up time if you are delayed. If your delay exceeds 24 hours, contact support as soon as possible. Always confirm the specific hours for your chosen Enterprise location in Pennsylvania on your booking confirmation before travelling, as hours can change on public holidays.
Is my foreign driver’s licence valid for an Enterprise hire in Pennsylvania?
Yes, a valid foreign driver’s licence is generally accepted at Enterprise locations in Pennsylvania, provided it is original, unexpired, and includes a photograph.
However, there are important conditions depending on your licence type:
- If your licence is in English or uses a Latin (Roman) alphabet, you can typically drive with it alone at Enterprise counters in Pennsylvania
- If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an International Driving Permit (IDP) is required alongside your original licence
- For all other non-English licences, an IDP is strongly recommended even if not strictly mandatory
The IDP is a translation document only and is never valid on its own. You must carry both your original licence and the IDP together. Digital licences are not accepted at any Enterprise counter in Pennsylvania.
If you think you may need an IDP, obtain it in your home country before travelling to Pennsylvania. U.S. organisations such as AAA issue IDPs only to U.S. licence holders, so this must be arranged before departure. Some Enterprise locations in Pennsylvania may also request a passport or additional government-issued photo ID alongside your licence.
How does the Tolls Cashback benefit work for Enterprise hires in Pennsylvania?
Yes, Hola Car Rentals includes Tolls Cashback on all Enterprise bookings in Pennsylvania, allowing you to recover up to 5% of your total booking value for tolls paid during your hire.
Pennsylvania has an extensive toll network, including the Pennsylvania Turnpike, various bridges, tunnels, and express lanes around Philadelphia and Pittsburgh. These costs can add up, especially on longer drives across the state in your Enterprise vehicle.
To claim your Tolls Cashback after your Pennsylvania Enterprise hire:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Enterprise, and a toll receipt or itemised invoice showing charges paid
- Include your full name, travel dates, and the last 4 digits of the card used for your booking
The refund is issued to your original payment method and typically processes within 7 to 10 working days after approval. For example, if your Pennsylvania Enterprise booking total was US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. Late submissions after 30 days are not accepted.
Can I add an additional driver to my Enterprise hire in Pennsylvania?
Yes, you can add an additional driver to your Enterprise hire in Pennsylvania, either as part of your rate or by paying a fee at the counter.
For Enterprise in Pennsylvania, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge to confirm whether it is included.
Requirements for adding an additional driver at the Enterprise counter in Pennsylvania:
- The additional driver must be physically present at pick-up
- They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
- They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the Enterprise hire agreement in Pennsylvania are covered by protections such as CDW/LDW and liability cover. If someone not listed on the contract drives the vehicle, cover may be void. If you need to add a driver after pick-up, visit an Enterprise branch in Pennsylvania to update the agreement.
What insurance cover is included in my Enterprise hire in Pennsylvania?
The insurance cover included in your Enterprise hire in Pennsylvania depends on the rate plan you selected when booking through Hola Car Rentals.
Standard cover options relevant to Pennsylvania Enterprise hires include:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Some U.S. states require a minimum liability amount, but not all do. Pennsylvania does not mandate a specific minimum in the same way as some other states, so confirming your liability cover before picking up your Enterprise vehicle in Pennsylvania is strongly recommended.
CDW/LDW does not cover third parties, your personal injuries, or your belongings. LIS/ALI/SLI does not cover damage to the Enterprise vehicle itself. These two coverages complement each other.
Review your Hola Car Rentals booking confirmation carefully before arriving at the Enterprise counter in Pennsylvania to understand exactly what is included and what deductibles apply. Optional extras such as prepaid fuel, GPS, and child seats are paid separately at the counter.
What is the fuel policy for Enterprise hires in Pennsylvania?
Enterprise hires in Pennsylvania follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to follow for a smooth fuel return at your Pennsylvania Enterprise location:
- At pick-up, verify the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles or 15 kilometres of the Enterprise return location so the gauge does not drop before arrival
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge
If you return the Enterprise vehicle in Pennsylvania with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. These charges can appear on your card after the hire ends.
If the vehicle was not full at pick-up, ask the Enterprise agent to record the exact starting level on the agreement and return it at that same level to avoid charges.
Can I pick up an Enterprise car in Pennsylvania and return it in a different city?
Yes, Enterprise allows one-way hires in Pennsylvania, meaning you can pick up in one city and return in a different location, but a drop-off fee may apply depending on the route.
Enterprise has locations across Pennsylvania in cities including Philadelphia, Pittsburgh, Harrisburg, Allentown, Erie, State College, Lancaster, and others, as well as airport counters at 12 airports statewide. This wide network makes one-way hires within Pennsylvania practical.
Key things to know about one-way hires with Enterprise in Pennsylvania:
- A drop-off fee is route-specific and varies by distance, vehicle class, and season
- Same-city airport to city centre routes often carry no drop-off fee
- City-to-city routes within Pennsylvania or across state lines typically do carry a fee
- Cross-border one-ways (for example, Pennsylvania to another U.S. state) may be permitted but often carry higher fees
- The drop-off fee, if applicable, appears under the To pay at destination section during checkout and on your booking confirmation
This fee cannot be prepaid and is paid directly to Enterprise at the counter in Pennsylvania. If you need to change your drop-off location after booking, contact support as the route will be re-priced and availability is not guaranteed.
Does my Enterprise booking in Pennsylvania include travel assistance if something goes wrong?
Yes, most Hola Car Rentals bookings for Enterprise in Pennsylvania include travel assistance coverage provided by Terrawind Global Protection, at no additional cost.
This benefit is particularly useful when driving across Pennsylvania, where some routes pass through rural or remote areas far from major cities. If a medical emergency, flight cancellation, or baggage loss occurs during your trip, travel assistance can help.
Coverage typically includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit on their Pennsylvania Enterprise hire. It also does not cover damage to the Enterprise vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Pre-existing medical conditions are excluded. Always review the full terms on your booking confirmation.
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