Avis Car Hire
in Miami

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, picking up your Avis hire car at Miami International Airport (MIA) is straightforward once you know the process.

All Avis and other hire brands operate from the Rental Car Centre (RCC), a consolidated facility separate from the terminals. Here is how to get there:

• After clearing baggage claim and immigration, take the lift or escalator to Level 3 of your terminal.
• Follow the purple and magenta signs for the MIA Mover and Rental Car Centre, using the moving walkways towards the station located between the Dolphin and Flamingo garages.
• Board the MIA Mover train, which is free and runs frequently. The journey takes approximately 4 minutes.
• At the RCC, follow Avis signage to the counter on the upper levels. Vehicle bays are located below.

Total time from baggage claim to the Avis counter in Miami is typically 10 to 15 minutes under normal conditions. Some Avis counter hours may be limited between approximately 11 p.m. and 5 a.m., so confirm hours if you have a late arrival. On rare occasions, the MIA Mover undergoes overnight maintenance; the airport posts alerts and provides alternative transport when that happens.

To collect your Avis hire in Miami, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name.
• A physical major credit card with the driver’s name printed on the card, used for the authorisation hold.
• A passport or valid government photo ID.
• Your booking confirmation showing Avis as the supplier.
• Round-trip flight or cruise tickets (required for visitors travelling from abroad).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Avis counter in Miami must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, almost all toll roads in the Miami area are cashless, and your Avis hire vehicle will already include an electronic toll device or a plate-based billing system to handle them automatically.

Common toll roads you may encounter around Miami include the Florida Turnpike and the I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

At the Avis counter in Miami, you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$6.95 per day for Avis, capped at around US$34.75 per month, covering all tolls during your hire.
• Pay per use: if you decline the package, Avis will charge the actual toll amount plus administrative or processing fees to your credit card. Some charges may appear days or weeks after you return the vehicle, as toll agencies process invoices in batches.

If you plan to use your own visitor toll pass, inform the Avis agent at pickup in Miami so they can deactivate the vehicle's default device and prevent duplicate charges. Florida uses the SunPass and E-PASS systems, and visitor passes are available for purchase.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Avis hire in Miami.

Given that Miami toll roads such as the Florida Turnpike and I-95 Express can cost between US$5 and US$20 per day, this benefit can add up meaningfully over a multi-day hire.

To claim your cashback after returning your Avis vehicle in Miami:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - followed by your confirmation number.
• Attach your hire agreement, a toll invoice or statement, and proof of payment.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and receive reimbursement afterwards.

When you pick up your Avis vehicle in Miami, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, season, and the specific Avis location.

A few important points to bear in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.
• Your bank or card issuer controls when the hold disappears from your statement, which can take up to 15 business days after drop-off.
• Only a physical major credit card with the driver’s name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Avis counter in Miami.
• Premium or speciality vehicle classes may require a higher hold amount.

It is advisable to notify your bank of your travel plans before arriving in Miami, and to bring a backup credit card in your name in case your primary card is declined.

The minimum age to hire an Avis vehicle in Miami without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the Avis counter.

Florida is not one of the states (like New York or Michigan) that legally requires hires to drivers aged 18 and over, so the standard Avis policy applies in Miami: 21 is the minimum age, with a daily underage fee for drivers under 25.

Additional restrictions for under-25 drivers at Avis in Miami include:

• Most premium, full-size, luxury, convertible, and speciality vehicle classes are restricted to drivers aged 25 and over.
• Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are generally available to younger renters.

There is one notable exception: if you are a main driver aged 21 to 24 from Latin America or the Caribbean, certain Avis rates in Miami may waive the underage fee. This waiver must be explicitly shown on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact customer service to verify eligibility before arriving at the Avis counter in Miami.

Yes, Avis charges an additional driver fee in Miami unless your booking confirmation explicitly states that an additional driver is included at no charge.

When the fee applies, Avis charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period. This fee is paid directly at the Avis counter in Miami and cannot be prepaid.

To add an additional driver at the Avis counter in Miami:

• The additional driver must be present at pickup with a valid driver’s licence and photo ID.
• If their licence is not in a Latin alphabet, they will also need an International Driving Permit.
• Both the main driver and the additional driver must sign the hire agreement.
• For Avis in Miami, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to an underage fee or may not be accepted as additional drivers.

Only drivers listed on the Avis hire agreement in Miami are covered by the vehicle's protections. Anyone who drives without being named on the contract may void coverage and incur additional charges.

Yes, the standard fuel policy for Avis hires in Miami is Full-to-Full: you receive the car with a full tank and must return it full to avoid fuel charges.

Here is how to handle it correctly:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Miami location.
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some Avis locations in Miami may offer a prepaid fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if something unexpected happens during your Miami hire, such as a medical emergency or a breakdown on the Florida Turnpike far from the city.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in case of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your Miami reservation.

When picking up your Avis vehicle in Miami, you will typically encounter two main types of protection to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation shows zero excess. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Miami. Florida does not universally require hire companies to include state-minimum liability, so confirming this coverage is especially important.

These two coverages work together: CDW/LDW protects the Avis vehicle, while LIS/ALI/SLI protects others. Neither covers your personal injuries (that would be PAI) or your belongings (PEC).

Check your booking confirmation to see which protections are already included in your rate. If you are unsure whether your personal auto policy or credit card extends cover to a hire in Miami, confirm with your provider before declining cover at the Avis counter.

Yes, one-way hires are available with Avis in Miami, allowing you to pick up at Miami International Airport and return the vehicle to a different city or airport.

A drop-off fee may apply depending on your route. This fee is set by Avis and varies by destination, distance, season, and vehicle class. A few things to note:

• Not every route incurs a drop-off fee. For example, a one-way between Miami (MIA) and Orlando (MCO) may not carry a fee due to the relatively short distance, while longer routes typically do.
• The drop-off fee, if applicable, will appear under the To Pay at Destination section during checkout and on your booking confirmation. It cannot be prepaid.
• Cross-border one-way hires (for example, driving the Avis vehicle from Miami into another country) are often restricted or require prior authorisation. Check your confirmation for permitted territory.

If you change your drop-off location after booking, the hire will be re-priced and a new drop-off fee may apply. Always verify the fee shown on your confirmation matches what the Avis counter presents at pickup in Miami.

Yes, you can use your own SunPass or another compatible toll transponder in your Avis hire vehicle in Miami, but you must take an important step at the counter first.

Florida's toll roads, including the Florida Turnpike and I-95 Express lanes around Miami, are almost entirely cashless and use SunPass and E-PASS systems. Your Avis vehicle will already have a built-in toll device or plate-based billing system active by default.

If you plan to use your own transponder:

• Inform the Avis agent at pickup in Miami that you have your own toll pass.
• Ask them to deactivate the vehicle's default toll device before you leave the lot.
• This step is essential to avoid being billed twice, once through your personal transponder and once through the Avis toll programme.

If you do not have a transponder and prefer not to purchase the Avis unlimited toll package, visitor toll passes for Florida are available for purchase separately. Alternatively, you can opt out of the Avis toll programme and pay per use, though this will include administrative fees on top of the actual toll amounts charged to your credit card, sometimes weeks after your Miami hire ends.

Yes, hiring an Avis vehicle at Miami International Airport (MIA) involves additional fees and taxes beyond the base hire rate. These are standard charges applied to all airport vehicle hires in Miami and are not unique to Avis.

Common fees you may see on your Avis hire agreement in Miami include:

• Airport Concession Recovery Fee (ACRF): a percentage charged by Avis to recover the cost of operating at the airport.
• Customer Facility Charge (CFC): a per-day fee that funds the Rental Car Centre (RCC) facility at MIA.
• Florida state and local hire taxes.
• Vehicle Licence Recovery Fee (VLRF): a small daily charge to recover vehicle registration costs.

Whether these fees are included in your prepaid rate or due at the Avis counter in Miami depends on your booking. Check your confirmation for the breakdown between what is prepaid and what is listed under To Pay at Destination.

If your confirmation shows Taxes and Fees: Included but the Avis counter in Miami still attempts to charge them separately, the No Extra Charges© guarantee covers that situation. Keep all paperwork and contact support after your hire is complete.