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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 4 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 5 days ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 6 days ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 week ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 week ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 2 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 3 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 3 weeks ago
"Great experience"
Alison
Alison
5 3 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 4 weeks ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 4 weeks ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 4 weeks ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 1 month ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 1 month ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 1 month ago
"Excellent"
cruz yconchi
cruz yconchi
5 1 month ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 2 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 3 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 3 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 3 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in Doral

Discover affordable car hire in Doral with Avis, offering you the convenience of comparing prices from trusted rental brands in one search. Known for its vibrant community and proximity to Miami, Doral is a prime location for exploring South Florida. Enjoy transparent all-inclusive pricing with no hidden fees or surprises at the counter, ensuring a smooth rental experience from start to finish. Plus, take advantage of free cancellation up to 48 hours before pickup, giving you flexibility and peace of mind. Rated highly by thousands of travellers worldwide, Avis car hire in Doral is your gateway to a seamless travel experience. Start comparing deals today and hit the road with confidence!

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Doral include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Doral, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Doral.

Will I face unexpected charges at the Avis counter in Doral when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Doral are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Doral charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter located in Doral?

The Avis location in Doral is a kiosk inside Miami International Mall, at 1455 NW 107th Ave, Doral, FL 33172. The kiosk is positioned at the Main East Entrance, between JCPenney and Kohl's on the east side of the mall.

This Avis facility is an off-airport, city-centre location approximately 3 miles from the Doral city centre. It is not located at Miami International Airport (MIA). Free pickup service is available from the surrounding area.

When heading to the Avis kiosk in Doral, enter through the main east entrance of Miami International Mall and look for the kiosk between the two anchor stores. If you are arriving from MIA, note that this is a separate location and you will need to arrange your own transportation to the mall.

What are the Avis operating hours at Miami International Mall in Doral?

The Avis kiosk at Miami International Mall in Doral operates on the following schedule:

  • Monday to Friday: 8:00 AM to 6:00 PM
  • Saturday: 9:00 AM to 4:00 PM
  • Sunday: 10:00 AM to 1:00 PM

These hours are significantly more limited than a typical airport Avis counter, particularly on Sundays. If you plan to pick up or return your vehicle outside these windows, be aware that after-hours returns may be possible via a key drop box where available. However, if you use a key drop, you remain responsible for the vehicle and any damage until the next business day when Avis staff check it in.

If no key drop is available and the Doral Avis counter is closed, do not leave the vehicle unattended. Plan your hire dates and times carefully around these hours to avoid extra charges or complications.

What documents do I need to pick up my Avis hire car in Doral?

To collect your Avis hire in Doral, you must present the following physical documents at the Miami International Mall kiosk:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the physical card
  • A passport or valid government photo ID
  • Your booking confirmation

If your driver’s licence is not U.S.-issued, you must also present a passport or a Canadian enhanced licence. If your licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required as a translation alongside your original licence. The IDP is not a standalone document and cannot replace your licence.

All documents must be physical originals. Digital copies or photos on a phone are not accepted at the Avis counter in Doral. Debit and prepaid cards are not accepted for the authorisation hold.

How do tolls work when hiring from Avis in Doral, Florida?

When hiring from Avis in Doral, you will encounter cashless toll roads throughout the Miami area, including the Florida Turnpike, the Dolphin Expressway (SR-836), and the Palmetto Expressway (SR-826). These roads use electronic systems such as SunPass and E-PASS, with no cash payment option at most gantries.

At the Avis counter in Doral, you will typically have two options:

  • Purchase an unlimited toll package (approximately US$6.95 per day for Avis, capped at around US$34.75 per month when tolls are incurred)
  • Decline the package and pay per use, in which case Avis will bill the toll amount plus administrative fees to your credit card, sometimes days or weeks after your hire ends

If you prefer to use your own visitor toll pass, inform the Avis agent in Doral at pickup so they can deactivate the vehicle’s default device and prevent duplicate charges.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. Hola Car Rentals includes Tolls Cashback on all bookings, allowing you to claim up to 5% of your total booking value back for tolls paid. Submit your claim within 30 days of returning the vehicle.

Is the Avis location in Doral cheaper than hiring at Miami Airport?

Yes, hiring from the Avis kiosk in Doral at Miami International Mall is generally less expensive than hiring at Miami International Airport (MIA), because the off-airport location avoids several airport-specific fees.

Airport hires at MIA typically include charges such as a Customer Facility Charge (CFC), an Airport Concession Recovery Fee (ACRF), and other surcharges that can add 20% to 30% to the total cost. The Doral Avis location, being a city-centre kiosk, does not carry these airport-specific fees.

However, there are trade-offs to consider when choosing the Doral Avis counter over MIA:

  • Operating hours are more limited, especially on Sundays (10:00 AM to 1:00 PM only)
  • You will need to arrange your own transport from MIA to the Doral mall location
  • After-hours returns are more restricted than at an airport facility

If your booking confirmation shows taxes and fees as included, the No Extra Charges© guarantee protects you from unexpected counter charges at the Doral Avis location.

Can I add an additional driver to my Avis hire in Doral?

Yes, you can add an additional driver to your Avis hire in Doral, but the additional driver must be present at the Miami International Mall kiosk at the time of pickup with their own valid driver’s licence.

Whether there is a fee depends on your booking:

  • If your confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost
  • If not included, Avis charges approximately US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes

For Avis in Doral, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to a young-driver surcharge or may not be accepted as additional drivers depending on location rules.

Both the main driver and the additional driver must sign the hire agreement at the Doral counter. Any driver not listed on the agreement is not covered by the hire protections, including CDW/LDW.

What is the security deposit for an Avis hire in Doral?

When picking up your Avis hire in Doral, a temporary authorisation hold will be placed on your credit card at the Miami International Mall kiosk. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and Avis’s current policy at that location.

Important rules for the deposit at the Doral Avis counter:

  • Only a major credit card with the driver’s name physically printed on the card is accepted for the hold
  • Debit cards and prepaid cards are not accepted
  • The card must be in the main driver’s name
  • Digital wallets and virtual card numbers are not accepted

The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after the Doral Avis return is processed.

Bring a backup credit card in case your primary card is declined at the counter.

Can drivers under 25 hire from Avis in Doral?

Yes, drivers aged 21 to 24 can hire from Avis in Doral, but a young-driver surcharge applies and certain vehicle classes are restricted.

At the Doral Avis location, drivers under 25 are generally limited to smaller vehicle categories such as economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV. Luxury, premium, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.

There is one notable exception for eligible renters: Avis waives the young-driver surcharge for the main driver aged 21 to 24 who is a citizen or resident of Latin America or the Caribbean, provided the waiver is explicitly shown on the booking confirmation. This exception applies only to the main driver, not to additional drivers, and only for eligible vehicle categories.

To confirm whether the underage fee waiver applies to your Doral Avis booking, check your confirmation for a note stating the fee is waived. If you are unsure, contact customer service before pickup.

What travel assistance is included with my Avis hire in Doral?

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if you experience an incident while driving the Miami-area expressways near Doral, such as a breakdown on the Palmetto Expressway (SR-826) or the Dolphin Expressway (SR-836).

Core benefits typically included are:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your specific confirmation for the exact terms and coverage limits that apply to your Doral Avis booking.

What is the fuel policy for Avis hires in Doral?

The standard fuel policy for your Avis hire in Doral is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at the Doral Avis location:

  • At pickup, confirm the fuel level is recorded as full on the hire agreement and take a photo of the dashboard
  • Refuel within approximately 10 miles of the Miami International Mall return location before dropping off
  • Keep your final fuel receipt showing the date, time, and station address
  • Show the full gauge to the Avis agent at the Doral counter on return

If you return the vehicle below the recorded level, Avis may charge a fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee.

If the Avis counter in Doral offers an optional prepaid fuel plan at pickup, be aware that any unused fuel is generally non-refundable under that arrangement. The Full-to-Full policy is almost always better value if you plan to refuel before returning.

Does my Avis booking in Doral include insurance cover?

The insurance cover included in your Avis hire in Doral depends on the rate plan you selected at booking. Check your confirmation carefully for what is listed.

The two main protections to look for are:

  • CDW/LDW (Collision Damage Waiver or Loss Damage Waiver): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
  • LIS/ALI/SLI (Third-Party Liability): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Doral and surrounding areas. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover is strongly recommended.

Neither CDW/LDW nor LIS covers your personal injuries (that would be PAI) or your belongings (that would be PEC). Only drivers named on the Avis hire agreement in Doral are covered by these protections. If someone drives who is not listed, cover may be void.

Can I return my Avis car from Doral to a different city?

Yes, one-way hires are possible with Avis, allowing you to pick up in Doral and return the vehicle to a different location, but a drop-off fee may apply depending on the route.

How the drop-off fee works for Avis one-way hires from Doral:

  • The fee is route-specific and varies by destination, vehicle class, and season
  • It is listed under the "To pay at destination" section during the booking process and on your confirmation
  • It cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation
  • Some routes, particularly short-distance ones within the same region, may not carry a drop-off fee

Cross-border one-way hires (for example, returning the Doral Avis vehicle outside the United States) are often restricted or require prior approval. Always check your hire agreement for territory restrictions before driving across state or national borders.

If you need to change your return location after booking your Doral Avis hire, contact support as soon as possible, as changes may reprice the booking and affect the drop-off fee.

How do I claim the Tolls Cashback for my Avis hire in Doral?

All bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Doral. Given that the Miami area around Doral has extensive cashless toll roads including the Florida Turnpike, the Dolphin Expressway (SR-836), and the Palmetto Expressway (SR-826), this benefit can provide meaningful savings.

To claim your cashback after returning your Doral Avis vehicle:

  • Email [email protected] within 30 days of returning the car
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Avis hire agreement signed at the Doral counter, and a toll invoice or statement showing the charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your original reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Doral Avis hire ends.

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