Alamo Car Hire
in South Carolina

Hola Car Rentals is the only premium partner of the top car hire brands operating in South Carolina, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in South Carolina.

No. With Hola Car Rentals, all costs and charges for your booking in South Carolina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in South Carolina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Alamo operates exclusively at airport locations in South Carolina, with no centre or off-airport branches. The four airports served are:

• Charleston International Airport (CHS) at 5500 International Blvd, Charleston, SC 29418. The Alamo counter is near baggage claim in the main terminal; after completing your hire agreement, there is a short walk to the hire car facility in the parking garage.
• Columbia Metropolitan Airport (CAE) at 3000 Aviation Way, West Columbia, SC 29170. The counter is located after baggage claim.
• Florence Regional Airport (FLO) in Florence.
• Greenville-Spartanburg International Airport (GSP) in Greer, near Greenville.

At both CHS and CAE, Alamo offers a touch-screen kiosk option so you can check in, receive your hire agreement, and proceed directly to your vehicle without waiting at the counter. At CAE, you can also activate Accelerated Check-in online before you arrive by providing your driver’s licence and contact information, then go straight to your car. Follow the hire car signage inside each South Carolina terminal to locate the Alamo desk.

Yes, after-hours returns are supported at Alamo locations in South Carolina.

At Charleston International Airport (CHS), park in the designated Alamo spaces in the hire car facility and drop your keys in the dropbox at the Alamo counter inside the terminal. At Columbia Metropolitan Airport (CAE), park as directed in the Alamo area and follow the key-drop instructions provided at pickup.

A few important points to keep in mind for after-hours returns at any South Carolina Alamo location:

• Take photos of the vehicle, fuel gauge, and odometer before leaving the car.
• Keep your key-drop receipt or any confirmation the dropbox provides.
• Note that liability for the vehicle may remain with you until Alamo formally checks it in the next business day, so document the car's condition carefully.
• After-hours pickup is not available at CHS; if your flight arrives outside counter hours, plan accordingly.

For specific counter hours at each South Carolina Alamo location, contact the airport location directly, as hours are not published in advance and may vary by season.

To collect your Alamo vehicle at any South Carolina location, bring the following physical documents:

• A valid, unexpired driver’s licence with a photograph. Photocopies and digital licences are not accepted.
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit authorisation hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for international visitors).

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is required in addition to your original licence at the Alamo counter in South Carolina. If your licence is in a Latin-alphabet language other than English, an IDP is recommended but not strictly mandatory.

Note that any licence restricting you to a breathalyser-equipped vehicle, as well as learner's permits and instructional permits, will not be accepted. The IDP is a translation document only and cannot be used without your original licence.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire, including tolls on South Carolina roads.

South Carolina has one primary toll road: the Southern Connector on Interstate 185 near Greenville, which uses the PalPass (Palmetto Pass) electronic system. If you drive this route in your Alamo vehicle, those toll charges are eligible for the cashback.

To claim your refund after returning your Alamo hire in South Carolina:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

Example: if your booking total is US$500, the maximum cashback is US$25. If you paid US$12 in tolls, you receive US$12 back. Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

South Carolina has one primary toll road: the Southern Connector on Interstate 185, connecting I-185 to I-385 over approximately 16 miles near Greenville. If you are driving your Alamo hire in that area, this is the only toll road you are likely to encounter.

The Southern Connector uses the PalPass (also called Palmetto Pass) electronic toll system. Payment options include:

• PalPass transponder (electronic, cashless lanes).
• Cash with exact change at certain ramps, including Highway 20 and Fork Shoals Road.
• Credit or debit cards (Visa, Mastercard, American Express, Discover) at mainline plazas only. PIN debit cards are not accepted.

Typical toll costs for a standard car range from a minimum of US$0.075 to a maximum of US$3.00 for the full 16-mile route (two toll points).

Your Alamo vehicle in South Carolina will include an electronic toll device. At pickup you can enrol in an optional toll programme (typically US$3.95 to US$4.95 per day, capped per hire period) to use cashless lanes without a personal transponder. If you do not enrol and drive through a cashless lane, the hire company will bill the toll at the highest undiscounted rate plus an administrative fee, which can be significantly higher than paying directly.

The minimum age to hire with Alamo in South Carolina is 21 years old. Renters aged 21 to 24 are subject to a young-renter surcharge paid at the counter, and most vehicle classes are restricted to drivers aged 25 and older.

Vehicle categories typically restricted to renters 25 and older include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories.

At Columbia Metropolitan Airport (CAE), the security deposit for standard vehicles is US$400, and US$850 for luxury and performance vehicles. All renters and additional drivers must meet the same minimum age requirement.

The additional driver fee at Alamo locations in South Carolina is US$15 per day. However, a spouse or domestic partner who meets the same age and licence requirements may be added as an authorised driver at no extra charge. All additional drivers must be present at pickup with a valid driver’s licence.

Yes, a major credit card in the main driver’s name, with the driver’s name printed on the physical card, is required for the security deposit authorisation hold at any Alamo location in South Carolina.

Key points about the deposit:

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold.
• Typical holds at U.S. Alamo locations are approximately US$300 to US$400 for standard vehicles. At Columbia Metropolitan Airport (CAE) in South Carolina, the confirmed deposit is US$400 for standard vehicles and US$850 for luxury and performance vehicles.
• The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire concludes, which can take up to 15 business days.
• Even if you prepaid your booking, you must still present a physical credit card at the Alamo counter in South Carolina.

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel dates to prevent fraud blocks on in-person authorisations.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an incident occurs while driving your Alamo hire on South Carolina roads or highways.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is particularly useful if you are involved in an accident on a remote stretch of highway or need legal support after an incident with your Alamo vehicle in South Carolina. To activate assistance, call the 24-hour line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001, providing your full name, Hola Car Rentals confirmation number, location, and a description of the situation.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. Coverage details and limits are shown on your booking confirmation; always review the provider's full terms at twglobalprotection.com.

Alamo hires in South Carolina follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as indicated in the vehicle documentation.
• Before returning to the airport, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at South Carolina Alamo locations such as CHS or CAE, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, Alamo may charge for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. There are no fuel stations specified immediately adjacent to the hire return areas, so plan to refuel before reaching the airport.

Not automatically at the level most international renters expect. In South Carolina, as in most U.S. states, there is no state law requiring hire companies to include a minimum level of third-party liability cover in every hire. This means your Alamo hire in South Carolina may carry only a very basic statutory minimum, which may not be sufficient to cover serious accidents involving injury or property damage to others.

Third-party liability cover, known as LIS, ALI, or SLI, is an optional add-on that protects you against bodily injury and property damage you may cause to other people while driving. It does not cover damage to the Alamo vehicle itself, which is addressed separately by CDW or LDW.

When booking your South Carolina Alamo hire, you can add Liability Insurance Supplementary (up to US$300,000) at checkout. This is strongly recommended, especially for renters who do not have a personal U.S. auto insurance policy that extends to hire vehicles.

Always verify what is included on your booking confirmation and review the hire agreement at the Alamo counter before signing.

Yes, Alamo offers a touch-screen kiosk check-in option at its South Carolina airport locations, allowing you to skip the counter line and get to your vehicle faster.

At Charleston International Airport (CHS), the process works as follows:

• Proceed to the Alamo kiosk in the terminal near baggage claim.
• Check in at the touch-screen, receive a receipt-sized hire agreement, and follow the on-screen directions to your vehicle in the hire car facility in the parking garage.

At Columbia Metropolitan Airport (CAE), Alamo also offers an Accelerated Check-in option:

• Before your arrival, activate Accelerated Check-in online by entering your driver’s licence details and contact information.
• On arrival, proceed directly to your car in the Alamo lot without visiting the counter or kiosk.
• Alternatively, use the touch-screen kiosk at the hire facility if you did not pre-register online.

Regardless of which South Carolina Alamo location you use, all drivers listed on the reservation must have their physical driver’s licence available, and the main driver must present a major credit card for the deposit hold. The kiosk does not eliminate document requirements.

Yes, you can add an additional driver to your Alamo hire in South Carolina, but the driver must be present at the pickup counter with a valid driver’s licence to be added to the hire agreement.

The additional driver fee at Alamo locations in South Carolina is US$15 per day. One exception applies: a spouse or domestic partner who meets the same age and licence requirements may be added as an authorised driver at no extra charge.

Requirements for any additional driver at a South Carolina Alamo location:

• Must be at least 21 years old (drivers aged 21 to 24 may be subject to a young-renter surcharge).
• Must hold a valid driver’s licence. If the licence uses a non-Latin alphabet, an International Driving Permit is also required.
• Must be physically present at pickup to show their licence and sign the hire agreement.
• Must not hold a licence that restricts them to a breathalyser-equipped vehicle.

Only drivers named on the hire agreement are covered by the vehicle's protections, including CDW and liability cover. If someone not listed on the agreement drives the Alamo vehicle in South Carolina, cover may be voided.

Yes, hiring from an Alamo location at a South Carolina airport typically means additional fees and taxes are added on top of the base hire rate. These are standard charges associated with airport-based hires in the United Kingdom.

Common fees you may see on your Alamo hire agreement in South Carolina include:

• Airport Concession Recovery Fee (ACRF): a percentage charged by the hire company to recover the cost of operating at the airport.
• Customer Facility Charge (CFC): a per-day or per-hire fee that funds the airport's hire car facility.
• State and local taxes specific to South Carolina.
• Vehicle Licence Recovery Fee (VLRF): a fee to recover vehicle registration costs.

Whether these fees are included in your prepaid rate or payable at the counter depends on the rate plan shown on your booking confirmation. If your confirmation states that taxes and fees are included, you should not be billed separately for those items at the Alamo desk in South Carolina. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply. Always review the itemised pre-contract at the Alamo desk before signing to confirm all charges match your booking.