National Car Rental
in Missouri

Hola Car Rentals is the only premium partner of the top car rental brands operating in Missouri, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Missouri.

No. With Hola Car Rentals, all costs and charges for your National booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, National Car Rental does not have any downtown or off-airport locations in Missouri. All five National locations in the state are airport-based.

• Columbia Regional Airport (COU) in Columbia
• Branson Airport in Hollister
• Kansas City International Airport (MCI) in Kansas City
• St. Louis Lambert International Airport (STL) in Saint Louis
• Springfield-Branson National Airport (SGF) in Springfield

If you are planning to rent from National in Missouri, you will need to pick up and return your vehicle at one of these airport locations. There are no confirmed city-center or suburban National counters in Missouri, so plan your itinerary accordingly.

At Kansas City International Airport (MCI) in Missouri, the National Car Rental pickup process works as follows:

• After collecting your baggage, exit the terminal and go to the shuttle bus pickup area.
• Board the shuttle to the rental car facility.
• Once at the facility, take the escalator or elevator to the counter level to complete your rental agreement and collect your keys.
• National's Emerald Aisle is available at MCI, allowing Emerald Club members to choose their own vehicle directly from the aisle.

For drop-off, National offers a Drop and Go service at MCI, meaning you can park the vehicle and leave without waiting at the counter. After-hours return is also available at MCI; park in the designated area and follow the posted instructions for key drop.

Make sure to refuel before returning, as the standard fuel policy requires you to return the car with the same fuel level recorded at pickup.

At St. Louis Lambert International Airport (STL) in Missouri, National Car Rental operates via shuttle service from the terminal to the rental counter.

• If arriving at Terminal 1, exit through the MT17 exit and board the National shuttle outside.
• If arriving at Terminal 2, proceed outside baggage claim to the shuttle pickup area.
• The shuttle will take you to the rental counter or kiosks where you complete your agreement and collect your keys.
• Emerald Aisle is available at STL for eligible Emerald Club members.

For returns at STL, National offers Drop and Go service, so you can park the vehicle and leave without queuing at the counter. Bring your booking confirmation and a physical major credit card in the main driver's name for the security deposit hold, which is typically US$300 to US$400 for standard vehicles in Missouri.

Yes, all bookings made through Hola Car Rentals for National Car Rental in Missouri include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Missouri has very limited toll infrastructure. The only toll facility in the state is the Lake of the Ozarks Community Bridge on State Highway MM, which charges US$3.00 for standard 2-axle passenger vehicles during summer months (May through September) and US$2.00 during the rest of the year. This bridge accepts cash only, so no electronic transponder is needed.

If your Missouri road trip takes you into neighboring states with more extensive toll networks, any tolls you pay during the rental period are eligible for the cashback claim.

• Email [email protected] within 30 days of returning the vehicle.
• Include your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid.
• Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

No, Missouri does not have any electronic toll systems such as E-ZPass or SunPass, so you will not need a transponder for most driving in the state when renting from National Car Rental in Missouri.

The only toll facility in Missouri is the Lake of the Ozarks Community Bridge on State Highway MM. This bridge accepts cash payments only. There is no cashless or transponder option at this location, and you must pay at the booth to cross. Rental company toll programs such as e-Toll or TollPass do not function at this bridge.

• Standard 2-axle passenger vehicles (typical rental cars): US$3.00 from May through September, US$2.00 from October through April.
• Payment is cash only at the booth; no invoice or violation option exists if you do not pay.

Missouri also has no congestion charges, emissions zones, or city-center driving fees. If you plan to drive your National rental beyond Missouri into states with cashless toll roads, ask the counter agent about the vehicle's toll device and available programs before leaving.

To pick up a National Car Rental vehicle in Missouri, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name. Digital licenses are not accepted.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID (especially important for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Missouri from abroad.

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original license. The IDP is not a standalone document and will not be accepted without the original license.

All documents presented at the National counter in Missouri must be physical originals. Make sure names match across your license, passport, and credit card to avoid issues at pickup.

Yes, a physical major credit card in the main driver's name is required to rent from National Car Rental in Missouri. The card must have the driver's name printed on it and must be presented in person at the counter.

At pickup, National will place a temporary authorization hold on your card, typically US$300 to US$400 for standard vehicles at Missouri airport locations. This hold reduces your available credit until it is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit.
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit hold.
• Even if you prepaid your booking online, you must still present a physical credit card at the National counter in Missouri.

It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel plans to prevent fraud blocks on the authorization.

The minimum age to rent from National Car Rental in Missouri without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee at the counter.

• National charges US$15 per day plus applicable taxes for drivers under 25 in Missouri.
• Drivers under 25 are also restricted from renting certain vehicle classes, including full-size SUVs, minivans, luxury, premium, and convertible categories.
• Missouri does not have a state law requiring rentals to drivers under 21, so the minimum age at National locations in Missouri is 21 for young renters.

To rent from National in Missouri as a driver aged 21 to 24, you must still present a valid driver's license, a major credit card in your name for the security deposit, and all other standard documents. The underage surcharge is paid at the counter and is not included in your prepaid rate.

If you are unsure whether your age affects your eligibility for a specific vehicle class at a Missouri National location, contact customer service before booking.

Yes, most bookings made through Hola Car Rentals for National Car Rental in Missouri include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible international visitors driving in Missouri, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

If you need assistance while driving in Missouri, for example after a breakdown on a rural highway or following an accident, contact the assistance line 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Always provide your full name, your Hola Car Rentals confirmation number, your location in Missouri, and a brief description of the situation. Keep all receipts and reports, as some reimbursements require prior authorization from the provider.

Yes, you can add an additional driver to your National Car Rental reservation in Missouri, either as part of your rate or by paying a fee at the counter.

For National rentals in Missouri, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

• The additional driver must be present at the National counter in Missouri at pickup with a valid driver's license.
• If the additional driver's license uses a non-Latin alphabet, they must also carry an International Driving Permit.
• The additional driver must meet the same minimum age requirements as the main driver.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the rental agreement are covered by protections such as CDW and liability coverage. If someone not named on the contract drives the National vehicle in Missouri, coverage may be void and additional charges could apply. If you need to add a driver after pickup, visit a National branch to update the agreement.

National Car Rental in Missouri uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Missouri airport.
• Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the National vehicle in Missouri with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at Missouri airports such as MCI or SGF, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence.

Yes, one-way rentals are possible with National Car Rental in Missouri, but a drop-off fee may apply depending on your route.

Since National in Missouri operates only at five airport locations (Columbia, Kansas City, St. Louis, Springfield, and Branson), a one-way rental between any two of these airports or to a location in another state will typically include a drop-off fee. This fee is route-specific and varies by distance, vehicle class, and season.

• The drop-off fee is shown during the booking process under the section labeled as charges due at the destination.
• This fee cannot be prepaid and is settled at the National counter in Missouri at pickup.
• Cross-border one-way rentals (for example, Missouri to Canada) may be restricted or require prior authorization from National.

If you need to change your drop-off location after booking, contact support as soon as possible, since mid-rental route changes must be approved by the partner and may increase the fee or affect availability. Always review your confirmation to confirm whether a drop-off fee applies to your specific Missouri itinerary.

National Car Rental in Missouri falls under the Alamo, National, and Enterprise cancellation policy, which differs from other rental partners.

For National bookings in Missouri, the key cancellation rules are:

• Cancellations made more than 48 hours before the scheduled pickup time are typically eligible for a full refund.
• Cancellations made within 48 hours of the pickup time may result in a cancellation penalty or no refund, depending on the rate selected.
• If you do not show up for your reservation without canceling, the booking is forfeited and no refund applies.

If your flight to a Missouri airport is delayed by less than 24 hours, National will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible, since changes are not guaranteed.

To cancel or modify your National reservation in Missouri, use the Manage Booking option in your confirmation email or contact customer service. Always check the specific terms shown on your booking confirmation, as cancellation conditions can vary by rate type.