Enterprise Car Rental
in Hawaii

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Hawaii, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Hawaii.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Hawaii are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Hawaii charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you arrive at Honolulu International Airport (HNL) in Hawaii, follow the blue Rental Car Center Shuttle signs from your terminal to the Consolidated Rental Car Facility. Enterprise is located on the 2nd floor of that facility.

For vehicle return, follow the Rental Car Return signs to the 1st floor of the same Consolidated Rental Car Facility. Allow extra time during busy travel periods, as HNL is the highest-traffic airport in Hawaii for Enterprise and other rental brands.

A few things to have ready when you reach the Enterprise counter:

• Your booking confirmation or printed voucher
• A valid driver's license (physical, original, unexpired)
• A major credit card in the main driver's name for the security deposit hold
• Your passport or government-issued photo ID

If your license is not in English and uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also bring an International Driving Permit (IDP) alongside your original license.

At Kahului Airport (OGG) on Maui, Hawaii, exit the baggage claim area and cross the street to the rental car facility. From there, follow the Enterprise signs to the counter, which is accessible via a tram or walkway from the terminal.

For after-hours returns at OGG, Enterprise uses the same rental car facility, so you can return the vehicle outside of standard counter hours using the designated return lane.

Before heading to the Enterprise counter in Hawaii, make sure you have:

• Your booking confirmation
• A valid physical driver's license
• A major credit card in the main driver's name for the security deposit
• Your passport or government-issued photo ID

If your license uses a non-Latin alphabet, bring an International Driving Permit (IDP) as well. The IDP is a translation document only and must be carried alongside your original license.

It depends on the specific Enterprise location in Hawaii. After-hours availability varies significantly between airport and neighborhood branches.

• Kahului Airport (OGG) on Maui: after-hours returns are available using the same rental car facility and designated return lane.
• Waikiki Discovery Bay Center (Oahu): no after-hours returns are available at this location.
• Honolulu Ala Moana: closed on weekends; parking and return in the garage may be available, but confirm with Enterprise directly.
• Hyatt Centric (Waikiki): limited operating hours with an after-hours key drop option, though no vehicle inspection is performed at drop-off.

When returning a vehicle after hours at any Enterprise location in Hawaii, follow the fuel policy: refuel within approximately 10 miles of the return point and keep your receipt. For after-hours drops, leave the fuel receipt in the provided envelope and take a photo of the full gauge as documentation.

Always check your booking confirmation for the specific return instructions for your Enterprise location in Hawaii before your trip.

No, Hawaii has no toll roads, toll bridges, or toll tunnels of any kind. Enterprise rental car drivers in Hawaii will not encounter any cashless toll systems, transponder requirements, or congestion charges during their time on the islands.

Unlike many U.S. mainland destinations, Hawaii has no equivalent to systems such as E-ZPass, SunPass, or FasTrak. There are also no city-center driving fees or emissions zone charges similar to those found in some European cities.

However, if you plan to travel between islands or drive to other U.S. regions after your Hawaii rental, tolls may apply elsewhere. In that case, Hola Car Rentals includes Tolls Cashback on all bookings: you can claim up to 5% of your total booking value back for any tolls paid during your rental period. To claim, email [email protected] within 30 days of returning your Enterprise vehicle, attaching your rental agreement and toll receipts.

Note that while Hawaii has no tolls, airport Enterprise rentals in Hawaii do carry local taxes and surcharges such as concession recovery fees, customer facility charges, and state rental taxes, which are separate from tolls entirely.

To pick up an Enterprise rental car in Hawaii, you must present the following physical documents at the counter:

• A valid driver's license (original, unexpired, physical card) in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold (debit and prepaid cards are not accepted)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors traveling internationally)

If your driver's license is not in English and uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also bring an International Driving Permit (IDP). The IDP is a translation document only and must be carried alongside your original license at all times. It is not a standalone license.

All documents presented at the Enterprise counter in Hawaii must be physical originals. Digital or on-screen versions are not accepted. If you think you may need an IDP, obtain it in your home country before traveling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders.

Yes, a major credit card in the main driver's name is required to pick up an Enterprise rental car in Hawaii. The card must be physical (not virtual or digital), and the driver's name must be printed on the card.

At the Enterprise counter in Hawaii, a temporary security hold will be placed on your credit card. This is not a charge, but it reduces your available credit until the hold is released after you return the vehicle. Typical holds for standard vehicles in the United States range from approximately US$300 to US$400, though the exact amount depends on the vehicle class and location.

• Debit cards are not accepted for the security deposit hold
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, not a third party

Even if you prepaid your booking in full, you must still present a physical credit card at the Enterprise counter in Hawaii for the hold. It is a good idea to bring a backup credit card in case your primary card is declined. If you are traveling internationally, notify your bank in advance to prevent fraud blocks on in-person authorizations in Hawaii.

Enterprise rentals picked up at airports in Hawaii carry several local taxes and surcharges on top of the base rental rate. These are standard fees applied to airport car rentals across Hawaii and are separate from any tolls (Hawaii has no toll roads).

Common charges you may see on an Enterprise rental agreement in Hawaii include:

• Concession recovery fee (charged by the airport to the rental company and passed to the renter)
• Customer facility charge (CFC), which funds the rental car facility at the airport
• Hawaii general excise tax
• State rental surcharges, which on Maui can range from approximately US$7 to US$11 per day
• Tourism-related surcharges

Off-airport Enterprise locations in Hawaii, such as branches in Waikiki or Honolulu neighborhoods, typically avoid concession recovery fees, which can make them less expensive than airport pickups. However, you will need to arrange transportation from the airport to those locations.

Check your booking confirmation carefully to see which taxes and fees are listed as included in your prepaid rate versus due at the Enterprise counter in Hawaii at pickup.

Enterprise rentals in Hawaii follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Enterprise rental in Hawaii:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt as proof, especially for after-hours returns

If you return the Enterprise vehicle in Hawaii with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Some Enterprise counter locations in Hawaii may offer a prepaid fuel option. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so compare the prepaid rate against local gas station prices before opting in. Users have noted that Costco gas near Kahului Airport on Maui can be competitively priced.

Travel assistance is included with most bookings made through Hola Car Rentals, including Enterprise rentals in Hawaii. However, this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage.

For eligible renters, the travel assistance is provided by Terrawind Global Protection and typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Enterprise rental in Hawaii, such as a breakdown in a remote area of the Big Island or Kauai, contact the assistance line 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free). You can also reach Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected].

This coverage does not include damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Hawaii rental.

Yes, you can add an additional driver to your Enterprise rental in Hawaii, either as part of your rate or by paying a fee at the counter.

For Enterprise, National, and Alamo, the additional driver fee in the United States is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

Requirements for adding an additional driver at the Enterprise counter in Hawaii:

• The additional driver must be present at pickup with a valid physical driver's license
• They must meet the minimum age requirements (25 or older in most cases; a young-driver surcharge may apply for drivers aged 21 to 24)
• If their license uses a non-Latin alphabet, they must also present an International Driving Permit (IDP)
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Enterprise rental agreement in Hawaii are covered by protections such as CDW/LDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.

The minimum age to rent a car from Enterprise in Hawaii without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter fee at the counter.

For Enterprise, National, and Alamo in the United States, the young-driver surcharge is US$15 per day plus applicable taxes. This fee is paid directly at the Enterprise counter in Hawaii and is not included in your prepaid rate.

Additional restrictions for under-25 renters in Hawaii include:

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, convertible, luxury, premium, and minivan categories
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes
• Drivers under 21 cannot rent from Enterprise in Hawaii

Note that the Avis and Budget underage fee waiver for Latin American and Caribbean travelers does not apply to Enterprise rentals in Hawaii. That exception is specific to Avis and Budget only.

If you are unsure whether your age or chosen vehicle class qualifies, contact Hola Car Rentals customer service via WhatsApp at +1 786 999-8312 before booking your Enterprise rental in Hawaii.

Returning an Enterprise rental car to a different island in Hawaii is generally not permitted or carries significant restrictions. Because each Hawaiian island is a separate landmass with no connecting roads, a one-way rental between islands would require transporting the vehicle by ferry or cargo ship, which rental companies typically do not allow.

If you need to visit multiple islands during your trip, the standard approach is to rent a separate Enterprise vehicle on each island rather than attempting a cross-island one-way rental.

One-way rentals within the same island, such as picking up at Hilo International Airport (ITO) and returning at Kona International Airport (KOA) on the Big Island, may be available but could carry a drop-off fee. This fee is route-specific and varies by Enterprise location, vehicle class, and season.

When booking a one-way rental in Hawaii, the drop-off fee will be shown on the details page of your selected rate under the "To pay at destination" section. If no fee appears, the route does not carry a one-way charge. Always verify the fee on your booking confirmation before pickup at the Enterprise counter in Hawaii.

When picking up an Enterprise rental car in Hawaii, you will have the option to add or confirm insurance coverages at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

The main coverage types available for Enterprise rentals in Hawaii are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving. Some U.S. states require a minimum level of liability, but not all do. Hawaii renters are strongly encouraged to add supplemental liability coverage.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the Enterprise vehicle itself. These are separate protections and are often needed together.

Common exclusions from CDW/LDW on Enterprise rentals in Hawaii include tires, undercarriage, roof damage, and incidents involving prohibited use such as off-road driving or driving under the influence.

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your prepaid rate before accepting additional products at the Enterprise counter in Hawaii.