Enterprise Car Rental
Chicago

Upon arrival at Chicago O’Hare, you will first collect your luggage from the baggage claim area in your terminal. From there, follow the overhead signs for the Airport Transit System (ATS) or shuttle buses heading to the Multi-Modal Facility (MMF). Enterprise, along with other major rental agencies, operates from this central location. The complimentary shuttle service runs frequently, providing a direct connection from the terminal curbside to the rental car center where the Enterprise counter is located.

From Terminal 5, the international terminal, you will exit baggage claim and customs and look for the designated shuttle bus pickup area on the lower level. Signs will clearly direct you to the loading zones for the rental car shuttles. These buses are equipped to handle luggage, making the transfer to the Multi-Modal Facility (MMF) straightforward. The shuttle provides a direct ride to the facility where you will find the Enterprise service counters and vehicle pickup area.

During a typical weekday afternoon, it's wise to budget around 45 to 60 minutes from the moment you step off the plane to when you're driving away. This accounts for walking to baggage claim, waiting for your luggage, and taking the shuttle to the Multi-Modal Facility. The check-in process at the counter can vary depending on customer volume at that specific time. Planning for this window helps ensure a relaxed start to your journey without feeling rushed.

Arriving late at O'Hare is generally a smooth process for rental pickups. The airport's Multi-Modal Facility is well-lit and clearly signed, making navigation straightforward even at night. The rental car shuttle buses continue to operate on a frequent schedule to accommodate all incoming flights. Once at the Enterprise counter, the staff can provide clear directions to your vehicle's location within the attached parking garage and offer guidance on the best exit routes from the airport complex.

A convenient and practical meeting point for a group is directly at the Enterprise rental counter inside the Multi-Modal Facility (MMF). This allows everyone to gather in one place before finalizing the rental agreement and heading to the car together. Alternatively, you could meet at the baggage claim area of the flight that arrives last. From there, your entire group can take the rental car shuttle to the MMF, ensuring no one gets left behind.

After completing your paperwork at the Enterprise counter, the agent will provide you with a stall number or direct you to a specific zone in the parking garage. The garage levels and rows are clearly marked with large, color-coded signs to help you navigate. Your rental agreement will also have the vehicle's location printed on it for easy reference. Simply follow the overhead signage to the correct level and then look for the row and stall number to find your car.

Immediately after exiting the O'Hare rental facility, one of the best options is to follow signs for the airport's Cell Phone Lot. This area provides a safe and designated space to park for a few minutes free of charge. It's located just a short drive from the rental car center and allows you to get your bearings, program your GPS, and adjust your luggage without the pressure of traffic. Alternatively, you can find a gas station or a coffee shop just a mile or two from the airport grounds.

The main interchange leaving O'Hare via I-190 can be challenging for newcomers, as it quickly splits to I-90 (the Kennedy Expressway) towards Chicago and I-294 (the Tri-State Tollway) north and south. The key is to know which highway you need before you start driving. Pay close attention to the large overhead signs, as lanes divide with little warning. Using a GPS app and enabling voice commands from the start will be your most reliable tool for navigating these crucial first few turns correctly.

The most direct route to the Chicago Loop is via I-190 East out of the airport, which merges into I-90 East, also known as the Kennedy Expressway. While this is a major highway, it provides a straight shot downtown. To minimize stress, try to stay in the middle lanes to avoid the constant merging from entrance and exit ramps. As you approach the Loop, your GPS will guide you to specific exits like Ohio Street or Washington Street, which lead directly into the downtown grid.

To reach River North, you'll take I-190 East from O'Hare to I-90 East (Kennedy Expressway). The most straightforward exit for this neighborhood is the Ohio Street exit (50B). This exit ramp conveniently deposits you directly onto a one-way eastbound street at the northern edge of River North. From Ohio Street, it's a simple grid-based drive to your destination, which helps you avoid the complexities of the multi-level streets found further south in the Loop.

The best strategy is to drive directly to your hotel's main entrance first. Most hotels on or near the Magnificent Mile have a designated valet or temporary check-in area where you can pull up. This allows you to unload your luggage with the help of hotel staff without blocking traffic. After checking in, you can either use the hotel's valet service or ask the concierge for directions to the nearest self-park garage, which they often have partnerships with.

For Wicker Park or Logan Square, you'll take I-190 East to I-90/I-94 East (Kennedy Expressway). A good exit for this area is Fullerton Avenue (45A) or Western Avenue (47A). Once you exit the expressway, you will be on surface streets, so having your GPS active is key. These neighborhoods feature a mix of diagonal avenues and a standard grid, but navigation apps are very effective at handling the local one-way streets and guiding you precisely to your destination.

Driving to Wrigley Field on a game day requires careful planning due to heavy traffic and restricted parking. The most practical approach is to drive from O'Hare towards the general Lakeview area but park at a designated remote lot or a pre-booked spot through a parking app. Many fans park further west and use public transit for the final leg of the journey. Driving directly to the stadium and hoping to find parking is highly challenging and not recommended for a stress-free experience.

When driving to McCormick Place from O'Hare, you'll typically take I-90/94 East and then transition to I-55 North (Stevenson Expressway). The exit for McCormick Place is clearly marked. The convention center is massive and has several dedicated parking garages (Lots A, B, and C) that are well-signed as you approach. Lot A is the most convenient for the main buildings. Be prepared for event traffic on the final approach, but the infrastructure is designed to handle large volumes of vehicles.

Chicago's multi-level streets, like Lower Wacker Drive, can sometimes confuse GPS systems, as they may lose a clear signal underground. If your navigation directs you to a lower level, it's important to pay close attention to street signs for your next turn. Modern GPS apps have improved at handling these areas, but it's wise to review the last few turns of your route before you descend. Keeping your app's voice guidance on can help you anticipate turns even if the map display lags.

Visitors are often surprised by the strict enforcement of bus-only lanes and the prevalence of red-light and speed cameras, especially on major thoroughfares. Another common challenge is the 'No Turn on Red' rule, which is active in many downtown areas and is strictly enforced. Additionally, be aware of time-based turn restrictions during rush hours on streets like LaSalle or Clark. Always read street signs carefully before making a maneuver, as assumptions can lead to violations.

An excellent 'park once' strategy is to use the Millennium Park Garage or the Grant Park North Garage. These underground facilities are centrally located and provide direct indoor access to the Art Institute of Chicago and are just steps from Millennium Park, the Bean, and Maggie Daley Park. By parking here for the day, you can comfortably explore the entire museum campus and lakefront area on foot without needing to move your car and navigate city traffic between attractions.

Navy Pier has its own dedicated parking garages directly on the pier, which offer the most convenience. However, these can be costly and become congested during peak times. To avoid getting stuck, consider arriving early in the day before the biggest crowds. An alternative is to park at one of the many commercial garages in the nearby Streeterville neighborhood and enjoy a short walk to the pier. This can often make for a quicker exit after your visit.

For travelers with a rental car, neighborhoods just outside the downtown core often offer easier and more accessible parking. Areas like Lincoln Park, Lakeview, or even suburbs close to the CTA like Evanston or Oak Park are great choices. These locations typically have more street parking options (be sure to read signs for permit restrictions) and hotels with more affordable parking rates. This allows you to drive when needed but also easily access public transit for trips into the congested Loop.

A great plan is to use your rental car for travel to and from O'Hare and for any suburban excursions, but rely on the Chicago Transit Authority (CTA) for downtown sightseeing. You can park your car at your hotel, especially if you're staying outside the Loop, or use a transit-adjacent parking garage like those at the Cumberland or Rosemont CTA Blue Line stations. From there, the 'L' train provides fast and efficient access to all major tourist destinations without the stress of navigating dense traffic and finding parking.

The Kennedy Expressway (I-90) near O'Hare is a wide, busy highway that can be intimidating for first-timers. A common point of confusion is the split between the express lanes and the local lanes; for most destinations, staying in the local lanes is the safer bet. Another tricky spot is the junction with I-294, where you need to be in the correct lane well in advance. The key is to use your GPS, watch the overhead signs closely, and avoid last-minute lane changes.

To avoid the heaviest Chicago traffic, try to schedule your flight to arrive and depart mid-day, between roughly 10:00 AM and 2:00 PM. The morning rush hour heading into the city is typically from 6:30 AM to 9:30 AM, while the evening rush hour heading out of the city runs from 3:30 PM to 6:30 PM. If you must travel during these times, especially on the Kennedy Expressway (I-90), be prepared for significant delays and add at least 30-60 minutes to your expected travel time.

For suburbs northwest of the airport like Schaumburg, the easiest route is typically I-190 West out of O'Hare to I-294 North (Tri-State Tollway), then connecting to I-90 West (Jane Addams Memorial Tollway). For Rosemont, which is adjacent to the airport, you can often use local roads like Mannheim Road or River Road depending on your specific destination. These routes are generally well-signed and allow you to bypass the heavy traffic heading into downtown Chicago.

The most direct drive to Oak Park from O'Hare is to take I-190 East to I-294 South (Tri-State Tollway), and then exit onto I-290 East (Eisenhower Expressway). From I-290, you'll take the Harlem Avenue exit. Once in Oak Park, the Frank Lloyd Wright Home and Studio has a designated parking lot, and there is ample street parking in the surrounding residential neighborhood. It's a relatively straightforward suburban drive that avoids downtown Chicago congestion.

A simple day trip to Indiana Dunes National Park involves taking I-90 East (Chicago Skyway) from the city towards Indiana. The drive is mostly highway and takes about an hour without heavy traffic. For easy access and parking, aim for the West Beach or Porter Beach access points, which have large, dedicated parking lots. Arriving earlier in the day, especially on a summer weekend, is highly recommended to secure a spot before the lots reach capacity.

The drive to Milwaukee is very straightforward: take I-94 West (Edens Expressway, which becomes the Tri-State Tollway) directly north for about 90 miles. Once you arrive in downtown Milwaukee, parking is generally easier and more affordable than in Chicago. You can find numerous parking structures and surface lots near popular attractions like the Historic Third Ward, the Milwaukee Art Museum, and the Public Market. Many spots can be found using standard parking apps.

Starved Rock State Park is extremely popular, and its main parking lots can fill up as early as 9:00 or 10:00 AM on weekends, especially during the fall color season. The simplest approach is to arrive early. The drive from the Chicago area is typically via I-80 West. If the main lots are full, park staff will direct you to overflow parking or the nearby Matthiessen State Park, so be prepared to be flexible and possibly do some extra walking to reach the main trailheads.

To begin a Route 66 journey from O'Hare, a simple plan is to first drive into the city to the official start point at Adams Street. From there, you'll head south on Ogden Avenue, one of the original alignments of the route. A great first stop is Joliet, which is an easy drive down I-55 South. This allows you to experience the transition from city to suburbs and see some classic early roadside attractions without a complicated initial navigation.

A compact or mid-size sedan generally offers the best balance for driving in Chicago. This size is nimble enough to comfortably navigate the tight turns in older parking garage ramps and fits more easily into parallel street parking spots. At the same time, a mid-size sedan will typically have ample trunk space to accommodate two large suitcases and carry-on bags from the airport. An SUV can feel bulky in tight spaces, while a subcompact might be a squeeze for luggage.

The most convenient place to install a car seat is right in the parking stall where you pick up your vehicle at the Multi-Modal Facility. The covered garage provides shelter from the elements and a safe environment away from active traffic. This allows you to take your time to ensure the seat is installed correctly and securely without feeling rushed. The wide parking spaces generally give you enough room to open the doors fully for easy access.

During winter, be prepared for rapidly changing road conditions. Main arteries around O'Hare are well-plowed, but you should always leave extra space between vehicles. Be aware of 'Dibs,' the local custom of using chairs or objects to save a shoveled-out street parking spot. Most importantly, pay close attention to street signs for snow route parking bans, which can be activated after significant snowfall and may result in your vehicle being towed if you park there.

The Kennedy Expressway (I-90/94) is the route most susceptible to major slowdowns during severe weather. Heavy rain can lead to localized flooding in underpasses, known as viaducts, and lake-effect snow can cause visibility to drop suddenly. The sections with reversible express lanes, often called the 'Spaghetti Bowl' near downtown, can become particularly congested. It's always wise to check a live traffic map on your navigation app before departing in adverse weather.

The most common toll road encountered near O'Hare is I-294, the Tri-State Tollway, which runs north-south along the western edge of the airport. If your destination is in the north or south suburbs, your route will likely involve I-294. The I-190 expressway leading out of the airport has direct, clearly marked exits for I-294 North and South. Most rental cars are equipped with a transponder system to handle tolls electronically, which simplifies the process for visitors.

Before you start your drive from O'Hare, go into the settings or route options of your preferred navigation app, such as Google Maps or Waze. Look for a setting that says 'Avoid tolls' or 'Toll roads' and make sure it is enabled. This will reroute you onto non-tolled highways and local roads. While this may add some time to your journey, it is the most effective way to ensure you stay off the Illinois Tollway system.

There are several convenient gas stations located along Mannheim Road and Higgins Road, just outside the main airport entrance. These are situated on the primary routes leading back to the rental car return facility. Refueling at one of these stations allows for a simple, direct drive back to the airport without having to navigate the complex terminal loops. Using your GPS to search for 'gas stations near ORD' will show you multiple options within a five-minute drive of the return center.

As you approach the airport on I-190, stay in the right-hand lanes and look for the large green signs specifically for 'Rental Car Return.' The exit for the rental facility comes before the main terminal exits. Following these dedicated signs will guide you directly to the Multi-Modal Facility. Avoid following signs for 'Arrivals' or 'Departures,' as those will lead you into the congested terminal loops and away from the rental car center.

The most efficient sequence is to first follow the signs for 'Departures' and your specific airline terminal. Drop off your passengers and their luggage at the upper-level curb. After they are safely on their way, you will need to loop back around the airport's road system. Follow the signs to exit the terminal area and then immediately look for the signs directing you back to 'Rental Car Return' to complete the final leg of your journey.

Once you have returned your vehicle at the Multi-Modal Facility (MMF), the process is very straightforward. Simply follow the signs from the return garage to the facility's main lobby. From there, you will board one of the complimentary airport shuttle buses that run continuously between the MMF and all terminals. The buses have designated stops for each terminal, dropping you off directly at the departures level for easy access to your airline's check-in counter.

For a domestic flight, it's wise to plan for your car to be returned at least two hours before your flight's departure time. For an international flight, you should aim for a minimum of three hours. This buffer accounts for the time to complete the vehicle return process, take the shuttle bus back to your terminal, check your luggage, and clear through security. O'Hare is a large and busy airport, so allowing this extra time helps ensure a stress-free experience.

On a busy return day, such as the Sunday after a major convention or festival, the Kennedy Expressway (I-90/94) heading towards O'Hare will be the most congested route. The stretch from downtown to the airport can experience significant delays. Additionally, I-294 (the Tri-State Tollway) can also see heavy volume from travelers coming from the suburbs. It is crucial to check a live traffic app before you depart for the airport and allow for substantial extra travel time.