VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking in New Hampshire include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in New Hampshire, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in New Hampshire.
Will I face unexpected charges at the counter when I rent a car in New Hampshire through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in New Hampshire are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Hampshire charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my rental car at Manchester-Boston Regional Airport in New Hampshire?
At Manchester-Boston Regional Airport (MHT), the main gateway for air travelers renting a car in New Hampshire, rental counters are located inside the terminal at the baggage claim area. There is no off-site consolidated rental center and no mandatory shuttle required.
After collecting your bags, proceed to the rental counters in baggage claim, present your documents and credit card, and access your vehicle either directly outside baggage claim or in the Rental Car Center garage located just behind the counters. The address is 1 Airport Road, Manchester, NH 03103.
Counter hours at MHT typically run from 8:00 AM to as late as 1:30 AM depending on the brand, making late-night arrivals manageable. For after-hours returns, key drop boxes are available at the rental area so you do not need a staffed counter.
What toll roads will I encounter when driving in New Hampshire?
New Hampshire has several toll roads you should be aware of before driving a rental car in the state.
- Blue Star Turnpike (I-95, from Seabrook to Portsmouth): two toll plazas at Hampton, with a maximum cash toll of US$2.00 per car and a minimum E-ZPass rate of US$1.40
- F.E. Everett Turnpike (I-93/293, from Nashua to Concord): maximum US$1.00 per car, minimum US$0.70 with E-ZPass
- Spaulding Turnpike (NH 16, from Portsmouth toward Rochester): also uses E-ZPass
All New Hampshire toll roads use the E-ZPass electronic system. Cash lanes are still available at most plazas, which can help you avoid automatic enrollment in a rental company toll program. For exact route pricing, use the official calculator at ezpassnh.com/toll-rate-calculator.
Note that proposed legislation could raise toll rates for out-of-state plates starting in 2026, so confirm current rates before your trip.
How do rental car toll programs work in New Hampshire?
When renting a car in New Hampshire, your vehicle will typically come equipped with an E-ZPass transponder. You have two main options for handling tolls on New Hampshire turnpikes such as the Blue Star Turnpike and the F.E. Everett Turnpike.
- Enroll in the rental company toll program: Budget e-Toll costs US$6.95 per day plus actual tolls; Enterprise TollPass costs US$4.95 per day (capped at US$34.65 per rental) plus actual tolls; Avis offers a similar program with varying rates
- Pay cash at toll plazas: New Hampshire still operates cash lanes at most plazas, which lets you avoid daily program fees entirely
Important: if you drive through an E-ZPass lane without enrolling, most rental companies will automatically enroll you in their toll program and charge tolls plus administrative fees to your card on file. To avoid this, either enroll intentionally at the counter or use cash lanes throughout your New Hampshire trip.
Toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.
Can I get cashback on tolls I pay during my New Hampshire rental?
Yes, you can get cashback on tolls paid during your New Hampshire rental through the Tolls Cashback benefit included in all Hola Car Rentals bookings.
When driving New Hampshire toll roads such as the Blue Star Turnpike (I-95) or the F.E. Everett Turnpike (I-93/293), you pay tolls normally through the rental company program or at cash plazas. After returning the vehicle, you can submit a claim to recover up to 5% of your total booking value.
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and act promptly after your New Hampshire trip.
What documents do I need to pick up a rental car in New Hampshire?
To collect your rental car in New Hampshire, you must bring the following physical documents to the counter.
- Original, unexpired driver's license in the main driver's name
- A major credit card with the driver's name printed on the physical card, used for the security deposit hold
- Passport or valid government photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at New Hampshire rental counters. Obtain your IDP in your home country before traveling, as US issuers such as AAA do not issue IDPs to non-US license holders.
Does New Hampshire require car insurance for rental drivers?
No, New Hampshire is the only US state that does not mandate minimum liability insurance for drivers, which makes it unique compared to every other state where renters drive.
This means that if you are renting a car in New Hampshire without third-party liability coverage (known as LIS, ALI, or SLI), you may have no automatic protection against claims from other parties if you cause an accident. Some rental companies include a state-minimum liability amount, but this is not guaranteed in New Hampshire the way it is in most other states.
For this reason, adding supplemental liability insurance to your New Hampshire rental is strongly recommended. This coverage protects you against bodily injury and property damage claims from third parties up to the policy limit. It does not cover damage to the rental vehicle itself, which is handled separately by a Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW).
Check your booking confirmation to see whether LIS/ALI/SLI is included in your rate or available as an add-on before you arrive at the counter in New Hampshire.
What is the hands-free driving law in New Hampshire and what are the fines?
New Hampshire enforces a strict hands-free law that directly affects anyone driving a rental car in the state.
Since January 1, 2025, all handheld electronic device use while driving is banned in New Hampshire. This includes holding your phone to make calls, text, or use navigation. The penalties for violations are:
- First offense: US$100
- Second offense: US$250
- Third offense within 2 years: US$500
Drivers under 18 face a complete ban on all cell phone use while driving in New Hampshire, even hands-free.
To stay compliant, mount your phone on a dashboard holder before you start driving and use voice commands or a Bluetooth connection for calls and navigation. Do not pick up the device while the vehicle is in motion. This rule applies on all New Hampshire roads, including toll roads such as the Blue Star Turnpike and the F.E. Everett Turnpike.
Is there a young driver surcharge for renters under 25 in New Hampshire?
Yes, drivers aged 21 to 24 renting a car in New Hampshire are subject to a daily young-renter surcharge, and most vehicle classes are restricted to drivers aged 25 and older.
Typical daily surcharge amounts by brand in the US (including New Hampshire locations) are:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65 per rental (plus taxes)
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 per rental (plus taxes)
- Alamo, National, and Enterprise: US$15 per day (plus taxes)
Vehicle classes typically restricted to drivers 25 and older include full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories. Younger drivers in New Hampshire are generally limited to economy, compact, and intermediate vehicles.
If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived for Avis or Budget bookings, as a specific exception may apply.
What travel assistance is included with my New Hampshire rental booking?
Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your New Hampshire trip, such as a medical emergency on a remote mountain road or a flight cancellation on your way home.
Core benefits typically include:
- Travel and medical coverage for up to 5 passengers
- Legal assistance in case of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage does not apply to US or Canadian residents. It is designed for travelers visiting New Hampshire from outside North America.
To use the assistance, contact Terrawind before incurring expenses where prior authorization is required. Reach them 24 hours a day at their toll-free line or via WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.
This benefit does not cover damage to the rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Always check your booking confirmation for the exact terms that apply to your New Hampshire reservation.
How does the fuel policy work for rental cars in New Hampshire?
Rental cars in New Hampshire follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location before dropping off the car
- Keep your final fuel receipt as proof in case of any dispute
If you return the vehicle below the recorded starting level at a New Hampshire location, the rental company may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee.
Ask the counter agent at pickup for the nearest fuel station to the return location. For Manchester-Boston Regional Airport returns, stations are available along the roads leading back to the terminal area. Refueling close to the airport before returning your New Hampshire rental is the most reliable way to avoid fuel charges.
How much is the security deposit for a rental car in New Hampshire?
When picking up a rental car in New Hampshire, the rental company will place a temporary authorization hold on your credit card at the counter. This is not a charge but it reduces your available credit until released after you return the vehicle.
For standard vehicles rented in the United States, including New Hampshire locations, typical holds are approximately US$300 to US$400. Premium or specialty vehicles may carry higher holds depending on the brand and location.
The hold must be placed on a physical major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit in New Hampshire.
After you return the vehicle, the hold is released, but your bank controls when the funds become available again. This can take up to 15 business days. To avoid issues, notify your bank of your travel plans before arriving in New Hampshire and ensure you have sufficient available credit to cover both the hold and any expected charges.
Can I return my rental car after hours at Manchester-Boston Regional Airport in New Hampshire?
Yes, after-hours returns are available at Manchester-Boston Regional Airport (MHT) in New Hampshire. You do not need a staffed counter to drop off your vehicle outside operating hours.
Follow signs to the Rental Car garage or lot at 1 Airport Road, Manchester, NH 03103, which is the same area used for pickup. Each brand has a designated key drop box or after-hours kiosk in the rental area. For example, Enterprise has a kiosk, Budget uses a Fastbreak drop box, and Alamo provides a similar service.
- Record the mileage and fuel level before leaving the vehicle
- Place your keys in the designated drop box for your brand
- Keep a photo of the dashboard showing the fuel gauge and odometer
- Retain your rental agreement and any fuel receipts
For after-hours drops, the rental company typically mails or emails your final receipt. If any post-rental charges appear on your card for a New Hampshire return, compare them against your rental agreement and contact support if something does not match your booking confirmation.
Can I pick up a rental car in New Hampshire and drop it off in another state?
Yes, one-way rentals from New Hampshire to another state are generally possible, but a drop-off fee may apply depending on the route, rental brand, and vehicle class.
When booking a one-way rental originating in New Hampshire, the drop-off fee is shown during checkout under the section labeled as charges due at the destination. It is a one-time repositioning fee set by the rental partner and is separate from mileage, fuel, and tolls.
- New Hampshire to a nearby state such as Massachusetts or Vermont: a drop-off fee often applies and varies by distance and car class
- Long-distance one-ways such as New Hampshire to Florida or the West Coast: fees are typically higher and some routes may not be available
- Same-city airport to downtown within New Hampshire: often no drop-off fee
Review your booking confirmation carefully before travel. If you need to change your drop-off location after booking, contact support, as mid-rental route changes must be approved by the partner and may increase the fee or affect availability. Cross-border rentals from New Hampshire into Canada require prior authorization from the rental company and may carry additional restrictions.
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