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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Which terminal exit signs should I follow at Portsmouth International Airport (PSM) to reach the rental car area without backtracking?
Navigating to the rental car area at Portsmouth International Airport is quite straightforward due to the airport's compact size. After you collect your luggage from the baggage claim carousel, look for overhead signs directing you to "Ground Transportation" and "Rental Cars." These signs are prominently displayed and will guide you to the rental counters, which are conveniently located within the main terminal building. The walk is very short, so there is little risk of getting lost or needing to backtrack.
If my flight arrives after midnight at PSM, what’s the smoothest plan for getting from baggage claim to a car when the airport is quiet?
A late-night arrival at PSM is typically a low-stress experience. The walk from baggage claim to the rental car counters is short, well-lit, and entirely indoors. While rental agency hours can vary, they often stay open to accommodate passengers on delayed flights, though it's always a good idea to confirm this with your specific provider. The process remains the same as during the day, but the quiet atmosphere often makes for an even quicker and more efficient pickup experience.
Where’s a low-stress spot near PSM to meet friends arriving on different flights before everyone loads into one car?
The baggage claim area is an excellent meeting point at Portsmouth International Airport. It's located right after the security checkpoint and is the natural place all arriving passengers must pass through. There is some seating available, making it a comfortable spot to wait. Because the terminal is so small and has a single main exit path, it's very easy to find each other here before heading over to the rental car counters together as a group.
What’s the easiest route from PSM to downtown Portsmouth when traffic is heavy around the traffic circles and bridges?
When traffic is congested, the most reliable route is often to follow signs from the airport to the Spaulding Turnpike (Route 16) and connect to I-95 briefly. You can then take one of the primary downtown exits, such as Market Street. While local traffic circles can seem daunting, using a GPS with live traffic updates will help you choose the best lane and anticipate delays. Sticking to these main arteries is generally less confusing than trying to navigate the narrower side streets during peak hours.
How early should I plan to leave Portsmouth for a morning flight out of PSM if I’m staying near Market Square?
The drive from the Market Square area to PSM is typically very short, often less than 15 minutes in light traffic. However, for a morning flight, it's wise to account for potential commuter traffic. A good rule of thumb is to leave downtown Portsmouth about 45 minutes to an hour before you want to be at the airport. This provides a comfortable buffer for returning your rental car and navigating any unexpected delays on the road.
What’s the simplest way to drive from PSM to Kittery outlets without getting pulled into bridge or rotary confusion?
The most straightforward route to the Kittery outlets completely bypasses the local Portsmouth traffic circles. From the airport, follow the signs to get on Interstate 95 North. You will immediately cross the Piscataqua River Bridge into Maine. The Kittery outlets are located at the very first exit in Maine, making it a quick and uncomplicated drive that should take less than 15 minutes.
If I’m heading straight from PSM to Ogunquit or Kennebunkport, which coastal roads tend to feel least stressful for first-time visitors?
For a scenic and relatively stress-free drive, take I-95 North from PSM for a few miles into Maine, then exit onto Route 1. From there, you can connect to Route 1A, which runs directly along the coast through towns like York and Ogunquit. This route is well-marked and designed for tourist travel, offering beautiful ocean views without the complexity of navigating smaller back roads. It's a classic New England coastal drive that is easy for visitors to follow.
How manageable is the drive from PSM to Portland, Maine for a quick one-night add-on to a New Hampshire Seacoast trip?
The drive from Portsmouth International Airport to Portland is very manageable and a popular choice for travelers. The route is almost entirely on Interstate 95 North, a well-maintained highway that makes for a smooth and direct trip. Under normal traffic conditions, the drive takes just about one hour. This makes it an easy and highly recommended addition to any New Hampshire Seacoast itinerary.
What’s the most straightforward drive from PSM to Durham for a UNH visit, especially around class change traffic?
The most direct route to the University of New Hampshire in Durham is to take the Spaulding Turnpike (Route 16) north from the airport area and then merge onto US-4 West. This highway leads you directly to the Durham exits. To avoid the heaviest traffic from students and faculty, try to schedule your arrival outside of the peak times between classes, such as mid-morning or after 3 PM on a weekday.
If I’m doing a fall foliage loop from PSM, what’s a realistic day plan that avoids too much time on twisty back roads?
A great option for a manageable fall foliage loop is to drive north on the Spaulding Turnpike (Route 16) towards the Lakes Region. This route eventually becomes a scenic byway that takes you towards Lake Winnipesaukee and the foothills of the White Mountains. You can make a comfortable loop around the lake or head towards Conway on well-maintained state highways. This plan provides stunning autumn colors and classic New England scenery without relying on narrow or unpaved rural roads.
Which New Hampshire beach towns are easiest to park in if I’m picking up a car at PSM and visiting for just a few hours?
For a short visit, towns with large, state-managed parking lots are your best bet. Wallis Sands State Park in Rye and Hampton Beach State Park both offer expansive lots where you can pay for a set amount of time. These are designed to accommodate a high volume of visitors, making it much easier to find a spot compared to searching for limited street parking in smaller beach communities. Arriving earlier in the day will further increase your chances of securing a convenient space.
What should I know about driving and parking near Prescott Park and the Portsmouth waterfront during summer concert nights?
Parking near Prescott Park during a summer event requires planning, as street parking is extremely limited and fills up quickly. Your best strategy is to park at the Hanover Street Garage, which is a moderate and pleasant walk to the park. Arrive at least an hour before the event begins to secure a spot and avoid the worst of the traffic. Be sure to read all street signs carefully, as many nearby areas have resident-only restrictions.
Where do visitors usually park for Strawbery Banke Museum, and how close can I realistically get by car on busy days?
Strawbery Banke Museum offers the most convenient option with its own dedicated visitor parking lot located right on-site. This is the closest you can get and is typically sufficient for most days. On exceptionally busy weekends or during major city events, this lot may fill up. The best alternative is the city's Hanover Street Garage, which is just a short, scenic walk of a few blocks from the museum entrance.
If my hotel is in Portsmouth’s historic area, what’s the least hectic way to do luggage drop-off without circling narrow streets?
The smoothest approach is to call your hotel ahead of time and ask for their specific instructions on luggage drop-off. Many historic hotels have a small, designated loading zone out front where you can pull over for a few minutes. It's often best to have one person run the bags inside while the driver stays with the vehicle. After unloading, you can then proceed to the hotel's recommended long-term parking, usually a nearby city garage.
What’s the best approach to driving through Portsmouth when GPS tries to route me onto tiny streets or odd one-way patterns?
While your GPS is a valuable tool, it's wise to balance its directions with your own judgment in historic Portsmouth. If a suggested turn looks like it's leading you down an extremely narrow or residential-only street, it's often better to stick to the main thoroughfares like Congress, Islington, or Market Streets. The downtown area is very compact, so circling a block on a wider street is a low-stress way to reorient yourself and find a better approach.
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