Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 20 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Birmingham include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Birmingham, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Birmingham.

Will I face unexpected charges at the Avis counter in Birmingham when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Birmingham are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Birmingham charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Birmingham-Shuttlesworth International Airport?

The Avis counter at Birmingham-Shuttlesworth International Airport (BHM) is located in the Rental Car Facility at Section 1B on the ground level of the airport parking deck, at 5900 Messer Airport Hwy, Birmingham, AL 35212. After collecting your baggage, proceed directly to the parking deck and follow signs for the Rental Car Facility on the ground level. All Avis pickups and drop-offs at Birmingham Airport take place at this consolidated facility.

Counter hours at the Birmingham Airport Avis location are:

  • Monday through Friday: 5:30 a.m. to 12:00 a.m.
  • Saturday: 6:00 a.m. to 11:00 p.m.
  • Sunday: 6:00 a.m. to 12:00 a.m.

No shuttle is required from the terminal. Plan for approximately 20 to 45 minutes from arrival to driving away, accounting for paperwork and vehicle selection at the Birmingham Avis facility.

What documents do I need to pick up my Avis rental car in Birmingham?

To pick up your Avis rental car in Birmingham, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (prepaid, debit, and virtual cards are not accepted for the security deposit)
  • A passport or valid government-issued photo ID
  • Your booking confirmation
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Birmingham Avis counter. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted by Avis in Birmingham or at any partner counter.

How does the security deposit work for an Avis rental in Birmingham?

When you pick up your Avis rental car in Birmingham, the counter agent will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until your bank releases it after you return the vehicle.

For standard vehicles at Avis locations in the United States, including Birmingham, the typical hold is approximately US$300 to US$400. The exact amount can vary based on the vehicle class, rental duration, and location policies. Premium or specialty vehicles may carry a higher hold.

  • Only a major credit card in the main driver's name with the name printed on the card is accepted for the deposit
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • Bring a backup credit card in case your primary card is declined
  • Notify your bank before travel to prevent fraud blocks on the authorization

After you return the car, Avis in Birmingham releases the hold. Your bank controls how quickly it reappears in your available balance, which can take up to 15 business days.

Are there toll roads near Birmingham, and how do they work for Avis renters?

Yes, Alabama has toll roads that Avis renters driving around Birmingham may encounter, depending on their route. Alabama operates its toll system under the Alabama Freedom Pass, which is separate from National systems like E-ZPass or SunPass.

Common toll roads and their costs for standard 2-axle vehicles include:

  • Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
  • Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
  • Emerald Mountain Expressway (Dozier Road): US$1.75
  • Foley Beach Express Toll Bridge: US$2.75

Tolls in Alabama can be paid with the Alabama Freedom Pass transponder, credit or debit card, or cash at toll booths, so cashless-only constraints are less of a concern here than in some other states.

Your Avis rental vehicle in Birmingham may include an electronic toll device. At pickup, you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the program) or pay per use, in which case Avis will bill actual tolls plus administrative processing fees to your card after the rental ends. Review the rental agreement before signing to understand which option applies.

What airport fees and taxes should I expect on my Avis rental at Birmingham Airport?

Renting an Avis car at Birmingham-Shuttlesworth International Airport (BHM) means your total cost will include several fees and taxes beyond the base rate. These are standard for airport rental locations in the United States and are not unique to Avis.

Typical charges at the Birmingham Airport Avis location include:

  • Alabama state vehicle rental tax (approximately 7 to 10 percent)
  • Airport concession recovery fee (approximately 8 to 10 percent of the base rate)
  • Customer facility charge (approximately US$4.50 per day)
  • Potential city or tourism surcharges

Combined, these airport-specific fees can add 20 to 30 percent on top of your base rate. Off-airport Avis locations in Birmingham typically carry lower fees, often 15 to 25 percent less than the airport total, because they are not subject to the same concession and facility charges.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Birmingham Avis counter. If your confirmation states taxes and fees are included, you should not be billed again for those items at pickup.

Can I get Tolls Cashback on my Avis rental in Birmingham?

Yes, all Hola Car Rentals bookings, including Avis rentals in Birmingham, include Tolls Cashback, which reimburses up to 5 percent of your total booking value for tolls paid during your rental.

If you drive on Alabama toll roads around Birmingham, such as the Tuscaloosa Bypass or the Montgomery Expressway Bridge, you can claim this benefit after returning the vehicle. Here is how it works:

  • Pay tolls normally during your Avis rental in Birmingham, whether through the rental company's toll program or directly at the booth
  • Within 30 days of returning the vehicle, email [email protected] with the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the Avis rental agreement signed at pickup, and a receipt or statement showing the toll charges
  • Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval

Example: if your Birmingham Avis booking total is US$400, the maximum cashback is US$20. If you paid US$12 in tolls, you receive US$12 back. If you paid US$30, you receive US$20 (the cap). Late submissions after 30 days are not accepted.

How does the fuel policy work for Avis rentals in Birmingham?

Avis rentals in Birmingham follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Birmingham Avis rental:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
  • Refuel within approximately 10 miles of the Birmingham return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Birmingham with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Fuel prices in Birmingham can vary, so refueling near the return location before drop-off is the most cost-effective approach. For after-hours returns at the Birmingham Airport facility, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone.

What are the one-way rental options with Avis in Birmingham?

Yes, Avis offers one-way rentals from Birmingham, allowing you to pick up at one location and return at a different one, subject to availability and applicable fees.

Key things to know about one-way rentals with Avis in Birmingham:

  • A drop-off fee may apply when returning the vehicle to a different city or airport. This fee is route-specific and varies by distance, vehicle class, and season
  • Same-city one-ways, such as picking up at Birmingham Airport and returning to a downtown Avis location, often carry no drop-off fee, but confirm during booking
  • Cross-state or long-distance one-ways from Birmingham typically include a drop-off fee shown under the To Pay at Destination section of your booking confirmation
  • Cross-border one-ways, such as driving from Birmingham into another country, are generally restricted or require prior approval from Avis

The drop-off fee cannot be prepaid and is settled at the Birmingham Avis counter at pickup. If a fee appears on your confirmation, verify it matches what the agent presents before signing the rental agreement. If a fee was not disclosed during booking, keep your paperwork and contact support after the rental.

Does travel assistance come with my Avis booking in Birmingham?

Yes, most Hola Car Rentals bookings, including Avis rentals in Birmingham, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving in and around Birmingham, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency or accident while driving your Avis rental in Birmingham, such as on I-65 or I-20/59, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorization:

  • Phone (24/7, toll-free): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and conditions that apply to your specific Avis reservation in Birmingham.

What is the minimum age to rent an Avis car in Birmingham?

The minimum age to rent an Avis car in Birmingham without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Avis in Birmingham but will be charged a daily underage fee of US$13 per day, capped at US$65 plus applicable taxes.

Additional age-related rules to know for Avis in Birmingham:

  • Drivers under 25 are restricted from renting certain vehicle classes, including full-size, premium, luxury, SUV, minivan, and convertible categories
  • Economy, compact, and intermediate vehicles are generally available to drivers aged 21 to 24
  • All drivers, regardless of age, must present a valid driver's license and a major credit card in their name

There is one exception for Avis in Birmingham: if you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, the underage fee may be waived on eligible Hola Car Rentals rate plans. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories. It does not apply to travelers from Europe, Asia, Africa, or other regions.

Drivers under 21 cannot rent from Avis in Birmingham or elsewhere in Alabama.

How do I add an additional driver to my Avis rental in Birmingham?

Yes, you can add an additional driver to your Avis rental in Birmingham, either as part of your rate or by paying a fee at the counter.

For Avis in Birmingham, the additional driver fee is US$13 per rental day, capped at US$65 plus applicable taxes, when not included in your rate. Check your booking confirmation for the line Additional Driver Free of Charge to see if it is already covered.

Requirements for adding a driver at the Birmingham Avis counter:

  • The additional driver must be present at pickup with a valid driver's license
  • If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also present an International Driving Permit
  • For Avis in Birmingham, additional drivers must generally be at least 25 years old
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Avis rental agreement in Birmingham are covered by the vehicle's protections, including CDW/LDW and liability coverage. If someone not listed on the contract drives the vehicle, coverage may be void. If you need to add a driver after pickup, visit an Avis branch in Birmingham to update the agreement.

What driving challenges should I know about before renting an Avis car in Birmingham?

Birmingham's downtown road layout presents some specific challenges for drivers unfamiliar with the city, and knowing them in advance will make your Avis rental experience smoother.

Key driving considerations in Birmingham:

  • Downtown Birmingham relies heavily on one-way street pairs with 3 to 5 lanes per direction. Streets like 17th Street N (southbound) and 18th Street N (northbound) run parallel and force counterintuitive routing if you miss a turn, requiring you to loop around entire blocks
  • Connecting from the downtown one-way grid to freeways such as I-65 or I-20/59 requires anticipating exits in advance, as the one-way system does not allow easy correction once you pass a ramp
  • Wide lane widths on downtown arterials can make driving feel faster than expected, particularly when merging onto freeway ramps
  • Intersections within the one-way grid include unsignalized stop-controlled crossings that may catch first-time visitors off guard

Using a GPS or navigation app is strongly recommended when driving your Avis rental in Birmingham, especially for the first time. The Avis counter at Birmingham Airport can advise on the best routes to your destination. Planning your route before leaving the rental facility will help you avoid backtracking in the one-way grid.

How do I return my Avis rental car at Birmingham Airport?

Returning your Avis rental car at Birmingham-Shuttlesworth International Airport is straightforward. The return facility is at the same location as pickup: the Rental Car Facility in Section 1B on the ground level of the airport parking deck at 5900 Messer Airport Hwy, Birmingham, AL 35212.

Steps for a smooth return of your Avis vehicle in Birmingham:

  • Refuel within approximately 10 miles of the Birmingham Airport return location to comply with the Full-to-Full fuel policy
  • Keep your final fuel receipt showing the date, time, and station address
  • Drive to Section 1B of the parking deck and follow Avis return signage on the ground level
  • An agent will inspect the vehicle and close out your contract; ask for a printed or emailed final receipt before leaving
  • The Birmingham Airport Avis facility supports 24-hour drop-off, so you can return outside standard counter hours if needed

If you are returning after hours, leave your keys as directed by the Avis agent or signage at the Birmingham facility and keep a photo of the fuel gauge and vehicle condition for your records. Any post-rental charges, such as tolls processed after return, will be billed to the credit card on file.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo