Alamo Car Rental
in Alberta

Hola Car Rentals is a premium partner of the leading car rental companies in Alberta, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Alamo rental experience with complete protection and peace of mind during your trip in Alberta.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Alberta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Alberta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Calgary International Airport (YYC) in Alberta is located on level 3 of the parkade directly across from the departures area. Follow the signs to the Rental Car Centre once you exit the terminal, then look for the Alamo counter to complete your agreement and collect your keys.

Counter hours at this Alberta location run from 07:30 to 23:59 daily. If you are returning the vehicle between 01:00 and 07:30, park in the designated Return Lanes, lock the vehicle, and drop the keys in the box located by the Alamo booth.

For your pickup, bring:

• Your booking confirmation
• A valid driver's license (physical, original, unexpired)
• A major credit card in the main driver's name for the security hold
• Your passport or government-issued photo ID

At Edmonton International Airport (YEG) in Alberta, the Alamo counter is reached by exiting the terminal at door 8, then crossing to the lower level of the parkade. Follow the Alamo signs to the counter to complete your agreement and receive your keys.

Alamo's Alberta YEG location offers a touch-screen kiosk for Accelerated Check-in, which can help you skip the line during busy periods. Counter hours run from 00:00 to 01:00 and again from 07:30 to 23:59 daily.

For after-hours returns at this Alberta airport, park in the designated return lanes in the parkade and drop your keys in the Alamo key drop box located there.

Make sure you have the following ready at the Alamo counter:

• Your booking confirmation
• A physical, unexpired driver's license
• A major credit card in the main driver's name for the deposit hold
• Your passport or valid photo ID

No, there are no toll roads anywhere in Alberta, so you will not encounter any toll charges when driving your Alamo rental throughout the province. All highways and roads in Alberta are toll-free, meaning there is no need for a transponder, toll pass, or any toll program enrollment.

There are also no congestion charges, emissions zones, or city-center driving fees in Alberta, unlike some other destinations. Whether you are driving between Calgary and Edmonton or exploring other parts of the province, your Alamo rental will not generate any toll-related costs within Alberta.

If your travel plans take you beyond Alberta into other Canadian provinces that do have toll roads, such as Ontario's Highway 407 (407 ETR), toll charges may apply in those regions. In that case, the Hola Car Rentals Tolls Cashback benefit can reimburse you up to 5% of your total booking value for tolls paid during your rental period. Submit your claim with your rental agreement and toll receipts within 30 days of returning the vehicle.

To pick up your Alamo rental car in Alberta, you must present the following physical documents at the counter:

• A valid, unexpired driver's license with a photo (original physical copy; digital licenses are not accepted)
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license when renting with Alamo in Alberta. If your license uses Latin characters but is not in English, an IDP is strongly recommended.

The IDP is a translation document only and is not valid without your original license. Obtain it in your home country before traveling, as it cannot be issued abroad.

All documents presented at the Alamo counter in Alberta must be physical originals. Name mismatches between your license, passport, and credit card can cause delays, so ensure all names match.

Yes, a young driver surcharge applies to drivers under the age of 25 at Alamo locations in Alberta, including the Calgary International Airport (YYC) counter. The exact daily amount of this fee is set by Alamo at the counter and is not fixed in advance, so you should confirm the current surcharge directly with the Alamo agent when you pick up your vehicle in Alberta.

The young driver fee is paid locally at the counter and is not included in your prepaid rate. It applies to the main driver if they are under 25, and also to any additional driver under 25 who is added to the rental agreement.

Keep in mind that all drivers, regardless of age, must present a valid physical driver's license at the Alamo counter in Alberta. If any driver's license is not in English or does not use a Latin alphabet, an International Driving Permit may also be required.

When you pick up your Alamo rental in Alberta, the counter agent will place a temporary authorization hold on your credit card as a security deposit. For rentals in Canada, including Alberta, this hold is typically in the range of CAUS$ 300 to CAUS$ 500, though some Alamo locations may require a minimum authorization of approximately CAUS$ 750 depending on the vehicle class or location.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release.

Important requirements for the deposit at the Alamo counter in Alberta:

• You must present a physical major credit card (not debit or prepaid) in the main driver's name, with the driver's name printed on the card
• The card must have sufficient available credit to cover the hold plus any expected charges
• Virtual or digital-only card numbers are not accepted

Even if you prepaid your Alamo booking online, you are still required to present a physical credit card at the Alberta counter for the deposit hold. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, when you rent with Alamo in Alberta, a statutory minimum level of third-party liability coverage is included with the vehicle by law. Canadian provincial law requires every rental vehicle to carry third-party liability insurance, so this basic coverage is automatically included when you book through Hola Car Rentals for an Alamo rental in Alberta.

This statutory liability follows the car and protects you against bodily injury and property damage you may cause to other people while driving your Alamo rental in Alberta. However, the mandatory minimum may not be sufficient for all situations.

You can purchase higher supplemental liability limits (LIS/ALI/SLI) as an optional add-on, either during booking or at the Alamo counter in Alberta. This is worth considering if you want greater financial protection beyond the provincial minimum.

Keep in mind that third-party liability does not cover:

• Damage to the Alamo rental vehicle itself (that requires CDW/LDW)
• Your own personal injuries (that requires PAI)
• Your personal belongings (that requires PEC)

Always verify the exact coverage terms on your rental agreement at the Alamo counter in Alberta before driving away.

Yes, all Hola Car Rentals bookings, including Alamo rentals in Alberta, include the Tolls Cashback benefit. Since Alberta has no toll roads, this benefit is most relevant if your trip takes you into other Canadian provinces where tolls do exist, such as Ontario's Highway 407 (407 ETR).

The Tolls Cashback benefit reimburses you up to 5% of your total Hola Car Rentals booking value for tolls paid during your Alamo rental period. Here is how it works:

• If your booking total is CAUS$ 600, the maximum cashback is CAUS$ 30
• If you paid CAUS$ 18 in tolls, you receive CAUS$ 18 back
• If you paid CAUS$ 50 in tolls, you receive CAUS$ 30 back (the 5% cap applies)

To claim your cashback after returning your Alamo vehicle, email [email protected] within 30 days of return. Include your Hola Car Rentals reservation confirmation, a copy of the rental agreement signed at the Alamo counter, and a receipt or statement showing the toll charges paid. Refunds are processed to your original payment method within 7 to 10 business days after approval.

Alamo rentals in Alberta follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and are expected to return it full to avoid additional fuel charges.

At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Alberta counter.

Before returning your Alamo vehicle in Alberta, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back. Keep your fuel receipt as proof in case of any dispute.

If you return the vehicle below the recorded starting level, Alamo may charge you for:

• The fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price
• A refueling service or administrative fee

For after-hours returns at Calgary (YYC) or Edmonton (YEG) airports in Alberta, leave your fuel receipt in the key envelope and keep a photo of the full gauge on your phone. The security deposit hold is separate from any fuel charges and is released after the rental closes.

Yes, you can add an additional driver to your Alamo rental in Alberta, either as part of your rate or by paying a fee at the counter. For Alamo rentals in Alberta, the additional driver fee is US$15 per day plus applicable taxes when it is not included in your rate.

Check your booking confirmation before arriving at the Alamo counter in Alberta. If your rate includes an additional driver, it will be noted as "Additional driver free of charge" on your confirmation.

Requirements for adding a driver at the Alamo counter in Alberta:

• The additional driver must be physically present at pickup
• They must present a valid, unexpired driver's license
• They must meet the minimum age requirements; a young driver surcharge may apply if they are under 25
• If their license uses a non-Latin alphabet, an International Driving Permit is required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Alamo rental agreement in Alberta are covered by the vehicle's protections, including CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the agreement may void those protections.

Yes, Alamo rentals in Alberta are subject to several taxes and fees, some of which may be due at the counter depending on your rate. Here is what to expect:

• Federal GST (Goods and Services Tax) of 5% applies to all rental transactions in Alberta
• A new provincial vehicle rental tax of 6% is scheduled to take effect on January 1, 2027, applying to passenger vehicles seating up to 8 people; this will apply to Alamo and all other rental companies in Alberta
• Airport-specific fees such as a Concession Recovery Fee, Customer Facility Charge, and Vehicle License Recovery Fee may apply at Calgary (YYC) and Edmonton (YEG) airports
• Additional charges such as an Energy Recovery Fee or Parking Surcharge may also appear on your Alamo rental agreement in Alberta

Your booking confirmation will indicate whether taxes and fees are included in your prepaid rate or listed as amounts due at the Alberta counter. If your confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at the Alamo counter. If you are charged for something not disclosed on your confirmation, the No Extra Charges© coverage from Hola Car Rentals may apply.

Cross-border travel from Alberta into the United States in an Alamo rental is subject to specific restrictions and must be authorized in advance. Not all Alamo rates in Alberta permit cross-border driving, and taking the vehicle across the border without authorization may void your coverage and result in additional charges.

Before your trip, review your booking confirmation for any territorial restrictions. If cross-border travel is permitted, it will typically be noted in the rental agreement. You should also confirm directly with the Alamo counter in Alberta at the time of pickup, as policies can vary by vehicle class and rental period.

If cross-border travel is allowed, keep in mind:

• A one-way or drop-off fee may apply if you plan to return the vehicle in the United States rather than back in Alberta
• Your CDW/LDW and liability coverage may have geographic limits; confirm these apply in the US before crossing
• You will need valid travel documents for entry into the United States, including a passport
• Fuel policy and any applicable taxes will differ once you cross the border

Always get written confirmation from the Alamo agent in Alberta before driving across the border to avoid unexpected charges or coverage gaps.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Alamo rentals in Alberta as well. However, this benefit is available only to non-North American customers. Canadian and US residents do not qualify for this coverage.

If you are eligible, the travel assistance benefit covers situations that can arise during your Alamo rental in Alberta, such as a medical emergency on a remote highway or a serious accident far from a major city. Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to damage to the Alamo rental vehicle (that is CDW/LDW) or to third-party liability (that is LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

To use the benefit during your Alamo rental in Alberta, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your reservation.