Hertz Car Rental
in San Jose

Hola Car Rentals is the only premium partner of the top car rental brands operating in San Jose, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in San Jose.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in San Jose are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in San Jose charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at San Jose Mineta International Airport (SJC) is located at 1659 Airport Blvd, San Jose, CA 95110. The counter is open daily from 06:00 to 23:59, so it covers most flight arrival windows.

When you land at SJC, follow the car rental signs inside the terminal toward the Hertz desk. No shuttle to a separate rental car center is required for this location, as the counter is on-site at the airport address.

Bring your booking confirmation, a valid driver's license, and a physical major credit card in the main driver's name to complete the Hertz pick-up process in San Jose.

Yes, Hertz operates several off-airport locations in and around San Jose in addition to the SJC airport counter.

• 1040 The Alameda, San Jose, CA 95126 (downtown area, Mon to Fri 08:00 to 17:00, closed weekends)
• 725 Ridder Park Drive, San Jose, CA 95131 (Mon to Fri 08:00 to 17:00, Sat 09:00 to 12:00)
• 3076 Almaden Expressway, San Jose, CA 95112 (Mon to Fri 07:00 to 19:00)
• 1000 Walsh Ave, Santa Clara, CA 95050 (Mon to Fri 08:00 to 17:00)

Off-airport Hertz locations in San Jose typically offer lower base rates because they do not carry airport concession fees or facility charges. The trade-off is more limited hours, so plan your arrival time carefully. If you are flying into SJC and need flexibility, the airport counter at 1659 Airport Blvd remains the most convenient option.

California uses FasTrak as its statewide electronic toll system, and you will encounter it when driving a Hertz rental car in and around San Jose. All toll roads, Bay Area bridges, and express lanes are cashless, meaning there are no cash booths.

Key toll facilities near San Jose include:

• Bay Area bridges (for example, the Bay Bridge at approximately US$8.50 per crossing with FasTrak)
• Golden Gate Bridge (US$9.75 FasTrak, US$10.75 by invoice)
• Express lanes on highways such as I-580 and I-680, which use dynamic pricing and require a FasTrak transponder for solo drivers

Your Hertz vehicle in San Jose will already have an electronic toll device or plate-based billing system. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per rental day) or pay per use, where actual tolls plus administrative fees are billed to your card after the rental, sometimes weeks later.

If you plan to use your own FasTrak account, notify the Hertz agent at pick-up in San Jose so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in San Jose.

Given that the San Jose area uses the FasTrak system on Bay Area bridges and express lanes, toll costs can add up quickly, making this benefit especially useful.

To claim your cashback:

• Email [email protected] within 30 days of returning your Hertz vehicle in San Jose
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Hertz rental agreement signed at pick-up, and a toll receipt or statement showing charges paid

Example: if your booking total is US$500, the cap is US$25. If you paid US$18 in FasTrak tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap). Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval.

To collect your Hertz rental car in San Jose, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security hold)
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone are not accepted at the Hertz counter in San Jose.

Carpool lanes (also called HOV lanes) are a key feature of San Jose highways that can catch first-time visitors off guard when driving a Hertz rental car in the area.

Here is what you need to know:

• Carpool lanes are marked with a diamond symbol painted on the road surface
• During peak hours, they require at least 2 to 3 occupants in the vehicle, depending on the specific highway
• Solo drivers in a Hertz rental car in San Jose who use these lanes during restricted hours face fines
• Outside peak hours, solo use is generally permitted, but check posted signs for exact times

San Jose sits in the heart of Silicon Valley, where commuter traffic is heavy and carpool lane enforcement is active. Express lanes on routes such as I-580 and I-680 also use dynamic FasTrak tolling for solo drivers, so entering them without a transponder or toll enrollment can result in a violation charge billed back through your Hertz rental agreement.

Always check the posted signs before entering a diamond lane in San Jose to avoid unexpected fines.

Yes, drivers under 25 years old are subject to a young-driver surcharge when renting a Hertz car in San Jose, California.

Here is how it works:

• The minimum age to rent without a surcharge is 25
• Drivers aged 21 to 24 can rent but will pay a daily young-renter fee at the Hertz counter in San Jose
• For Hertz, the surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes
• Certain vehicle classes such as full-size, SUV, luxury, premium, convertible, and minivan are restricted to renters aged 25 and over

Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle categories at the Hertz San Jose locations. Make sure to select an eligible class when booking to avoid issues at pick-up. The surcharge is paid directly at the counter and is not part of your prepaid rate.

When you pick up your Hertz rental car in San Jose, the counter will place a temporary authorization hold on your credit card as a security deposit. This is not a charge, but it reduces your available credit until the rental is closed and your bank releases the hold.

For Hertz rentals in the United States, including San Jose, the typical hold is approximately US$300 to US$400 for a standard vehicle. Premium or specialty vehicles may carry a higher hold amount.

Important requirements:

• The card must be a physical major credit card with the driver's name printed on it
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver's name
• Ensure you have sufficient available credit to cover the hold plus any expected charges

After you return the Hertz vehicle in San Jose, the hold is released, but your bank controls when it reappears on your available balance, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can help if you experience an emergency while driving your Hertz rental car in San Jose or on nearby highways.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is especially relevant in San Jose given the city's sprawling highway network, including the Sinclair Freeway and Nimitz Freeway, where an incident far from the city center could leave you needing urgent support.

To activate assistance, call +1 888 980 9992 (available 24 hours, 7 days) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz rental vehicle itself, which is handled separately by CDW/LDW coverage.

Yes, you can add an additional driver to your Hertz rental in San Jose, either at no cost if your booking includes it, or by paying a fee at the counter.

For Hertz in San Jose, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes, when not included in your rate.

Hertz also waives the additional driver fee in San Jose for certain family members of the main renter, including a spouse, child, parent, grandparent, or sibling. Coworkers and employers may also qualify. Hertz Gold Plus Rewards members may add an unmarried domestic partner at the same address at no charge.

Requirements for adding any driver at the Hertz counter in San Jose:

• The additional driver must be present at pick-up
• They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• They must meet the minimum age requirements
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in San Jose are covered by the vehicle's protections such as CDW/LDW.

Hertz rentals in San Jose follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow:

• At pick-up, check the fuel gauge with the Hertz agent in San Jose and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt as proof in case of a dispute

If you return the Hertz vehicle in San Jose with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at a San Jose Hertz location, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, one-way rentals are possible with Hertz in San Jose, but a drop-off fee may apply depending on your return location.

Here is how it works:

• Same-city returns (for example, picking up at SJC airport and returning to a San Jose off-airport Hertz location) often carry no drop-off fee
• Returns to a different California city or a different state typically incur a one-way fee, which varies by route, vehicle class, and season
• Cross-border returns (for example, returning in Canada) may be restricted or carry significantly higher fees

When booking through Hola Car Rentals, any applicable drop-off fee for your Hertz San Jose rental will be shown on the rate details page under the section labeled as charges due at destination. This fee cannot be prepaid and is settled at the Hertz counter.

If you need to change your return location after booking, be aware that the route may be repriced and a new drop-off fee could apply. Contact support before making changes to understand the cost impact.

The insurance coverage included in your Hertz rental in San Jose depends on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

• CDW/LDW (Collision Damage Waiver / Loss Damage Waiver): reduces your financial liability for damage to the Hertz rental vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero excess.
• LIS/ALI/SLI (Third-Party Liability): covers bodily injury and property damage you may cause to other people or vehicles while driving the Hertz car in San Jose. In California, state-minimum liability is not automatically guaranteed on all rentals, so checking your confirmation is important.

What these coverages do not include:

• Your own personal injuries (covered by PAI if purchased separately)
• Your personal belongings (covered by PEC if purchased separately)
• Damage caused by prohibited use such as off-road driving, DUI, or unauthorized drivers

Always review your Hola Car Rentals confirmation before arriving at the Hertz counter in San Jose to confirm exactly which protections are active and whether any deductible applies.