Hertz Car Rental
in Columbus

Hola Car Rentals is the only premium partner of the top car rental brands operating in Columbus, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Columbus.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Columbus are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Columbus charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Columbus John Glenn International Airport (CMH) is located at the consolidated rental car facility at 4106 International Gateway, Columbus, OH 43219. The facility is on the ground floor of the parking garage, just steps outside the terminal, so no shuttle is required.

After collecting your baggage, proceed directly to the consolidated rental car center and look for the Hertz counter. Present your driver's license and booking confirmation to receive your keys. Gold members and those with pre-printed documents can typically move through the process faster.

The overall time from arrival to driving away is generally 20 to 45 minutes, depending on baggage wait times and counter queue length.

To pick up your Hertz rental car in Columbus, you must bring the following physical documents:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory at the Hertz counter in Columbus. For licenses in other non-English languages, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Hertz counter.

It depends on your license. If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory to rent from Hertz in Columbus. Without it, the counter may refuse to hand over the vehicle.

If your license is in a Latin-alphabet language other than English, an IDP is not strictly mandatory but is strongly recommended to avoid any issues at the Hertz counter or with local authorities during your Columbus rental.

Important points to keep in mind:

• The IDP is a translation document only and must be carried together with your original license
• It cannot be used as a standalone document
• You must obtain the IDP in your home country before traveling, as US-based issuers do not issue IDPs to non-US license holders

Yes, all Hola Car Rentals bookings, including Hertz rentals in Columbus, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

This is especially useful in Columbus because Ohio uses the Ohio Turnpike (I-76, I-80, I-90), a 241-mile toll road running east to west across the state. If you drive toward Cleveland, Toledo, or Akron during your Columbus trip, you may encounter toll charges. The Ohio Turnpike accepts E-ZPass electronically and cash or credit card at plazas. Typical passenger vehicle tolls range from US$16 to US$27.75 depending on direction and payment method.

To claim your Tolls Cashback after returning your Hertz vehicle in Columbus:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement
• Refunds are processed to your original payment method within 7 to 10 business days after approval

When renting a Hertz car in Columbus, the main toll road you may encounter is the Ohio Turnpike (I-76, I-80, I-90), which runs east to west across northern Ohio. If you drive from Columbus toward Cleveland, Toledo, or Akron, you will likely use this road.

The Ohio Turnpike accepts E-ZPass electronically and cash or credit card at toll plazas. Typical 2026 rates for a passenger vehicle on the full route are approximately US$19 with E-ZPass or US$27.75 with cash or credit card.

Your Hertz rental vehicle in Columbus will come equipped with an electronic toll device. At the counter you have two options:

• Purchase an unlimited toll package, typically US$11 to US$25 per day, which covers all tolls during the rental
• Opt out and pay tolls manually at plazas or through the Ohio Turnpike website, but note that if the device records a toll, Hertz will bill the toll amount plus an administrative processing fee to your card

Ohio has no congestion charges or emissions zones, so there are no additional city-center driving fees in Columbus beyond standard tolls on the turnpike.

When you pick up your Hertz rental car in Columbus, a temporary authorization hold will be placed on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and the specific Hertz location in Columbus.

Key things to know about the deposit:

• The hold is not a charge; it temporarily reduces your available credit until released after the rental ends
• Only a physical major credit card in the main driver's name with the name printed on the card is accepted; debit cards and prepaid cards are not accepted for the deposit
• Premium or specialty vehicles may require a higher hold amount
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card to your Columbus Hertz pickup in case your primary card is declined or does not have sufficient available credit.

Yes, you can add an additional driver to your Hertz rental in Columbus, but the additional driver must be physically present at the counter at the time of pickup.

Requirements for adding an additional driver at the Hertz counter in Columbus:

• The additional driver must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements

If your Hola Car Rentals confirmation does not include an additional driver free of charge, Hertz charges US$13.50 per rental day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes for the rental period.

If both the main driver and the additional driver are AAA or CAA members, there is no additional driver fee at Hertz in Columbus. Always confirm this benefit at the counter and ensure both memberships are presented.

Yes, Hertz charges a young driver surcharge in Columbus for renters under the age of 25. The fee is US$25 per day for drivers aged 21 to 24.

Additional restrictions that apply to young drivers at Hertz in Columbus:

• Drivers under 25 cannot rent vehicles from the Dream, Adrenaline, or Prestige collections
• Most premium, luxury, full-size SUV, van, and convertible categories are restricted to drivers aged 25 and older
• Economy, compact, and intermediate vehicle classes are generally available to drivers aged 21 and older

Ohio is not one of the states (such as New York or Michigan) that legally requires rental companies to rent to drivers aged 18 and older, so the standard minimum age at Hertz in Columbus is 21, with the daily surcharge applying until age 25.

If you are 21 to 24 and booking through Hola Car Rentals, check your confirmation carefully for the applicable surcharge and vehicle class restrictions before arriving at the Columbus Hertz counter.

Yes, most Hola Car Rentals bookings, including Hertz rentals in Columbus, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Columbus from outside North America and something goes wrong during your trip, such as a medical emergency on the highway or a flight cancellation on your way home, Travel Assistance covers:

• Medical coverage for up to 5 passengers for non-pre-existing conditions
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization. Check your Columbus booking confirmation for the exact coverage terms that apply to your reservation.

The insurance coverage included in your Hertz rental in Columbus depends on the rate plan you selected when booking through Hola Car Rentals. Here is a general overview of the main protections available:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Columbus. Some US states require a minimum level of liability; Ohio does not mandate it by law for rental companies, so we strongly recommend adding supplemental liability coverage

CDW and LDW do not cover third parties, your personal injuries, or your belongings. They only protect the rental vehicle itself.

Review your Hola Car Rentals confirmation carefully before arriving at the Hertz counter in Columbus to confirm which coverages are included and whether any deductible applies. Decline only the add-ons you are certain are already covered.

It depends on the Hertz location in Columbus where you are returning the vehicle.

At the consolidated rental car facility at John Glenn Columbus International Airport (CMH), 24-hour drop-off is generally available, making it the most flexible return option for travelers with late or early flights.

At Hertz neighborhood locations in Columbus, such as 1535 Georgesville Road or 2361 Morse Road, after-hours returns may be possible using a key drop box, but availability varies by location. If you use a key drop, be aware that:

• You remain responsible for any damage or theft to the vehicle until the next business day when staff inspect it
• Fuel charges can still be assessed if the tank is not full at the time of return
• You should photograph the vehicle and fuel gauge before dropping the keys

Always confirm after-hours return options directly with the specific Hertz Columbus location when you pick up the vehicle, and keep all paperwork and photos as evidence of the vehicle's condition at return.

Hertz rentals in Columbus follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Columbus Hertz rental:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Columbus locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Columbus with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Refueling near the airport on International Gateway or near neighborhood return addresses on W Broad St is advisable before dropping off the vehicle.

Yes, there are a few Columbus-specific driving changes that Hertz renters should be aware of before getting behind the wheel.

Downtown street layout changes:

• Front Street and Marconi Boulevard in downtown Columbus were converted from one-way to two-way streets, with the conversion completing in November 2024. If you are using older GPS maps or navigation data, these roads may still appear as one-way, so pay close attention to street signage when driving your Hertz rental in the downtown area
• Two-way conversions are designed to slow traffic and reduce driver confusion, but they can catch visitors off guard if their navigation has not been updated

Speed enforcement:

• Columbus police operate designated enforcement corridors in areas with a history of serious crashes. Officers actively issue speeding tickets in these zones, so observe posted speed limits carefully throughout the city

Ohio has no congestion charges, emissions zones, or city-center driving fees, so there are no additional access costs beyond standard tolls if you travel on the Ohio Turnpike during your Hertz rental in Columbus.